Days: Wednesday, July 2nd Thursday, July 3rd Friday, July 4th
View this program: with abstractssession overviewtalk overview
08:30 | Emerging Technologies and Consumer Obesity: a Systematic Review and Directions for Future Research – Structured Abstract (abstract) PRESENTER: Christina Kyriakou |
08:52 | Structured Abstract: When and How Consumers Fall for Temptations: a Review (abstract) |
08:30 | The Intelligence Showdown: Enhancing Salespeople's Hard and Soft Skills with Human and Artificial Intelligence (abstract) |
09:00 | Effect of ESG Performance on Sales Force Productivity: Moderating Influence of Value Appropriation Actions (abstract) PRESENTER: George Deitz |
09:30 | Does a Bird in the Hand Is Worth Two in the Bush? How Consumers Assess the Fairness of the Price for the Farmer When They Face Distributive and Procedural Information: Structured Abstract (abstract) PRESENTER: Evanguelia Tsiapkolis |
Special Session
08:30 | Harnessing Virtual Reality to Connect, to Motivate, and to Create: Connecting People to Nature: Virtual Reality Gaming as an Innovative Marketing Channel to Promote Sustainable Behaviors (abstract) PRESENTER: Kirsten Cowan |
09:15 | Harnessing Virtual Reality to Connect, to Motivate, and to Create: the Role of Nostalgia in Vr Experiences of Heritage Brands: the Case of “Eternelle Notre Dame” (abstract) PRESENTER: Laurence Dessart |
08:30 | AI and the Modern Customer: the Role of Transparency in Marketing Tactics and Firm-Level Strategy (abstract) |
09:15 | Digital Eco Design Applied to Websites: Towards an Understanding of the Practices and Perceptions of the Actors Involved - a Structured Abstract (abstract) |
08:30 | How Does Framing Drive Consumer Climate Engagement on Social Media? Abstract (abstract) PRESENTER: Sayed Elhoushy |
08:52 | Framing Numerical Attributes in Daily Vs. Yearly Terms and Addressing Consumer Individually Vs. Collectively in Environmental Brand Messages: an Exploration of Independent, Interactive, and Conditional Effectiveness (abstract) PRESENTER: David Bourdin |
09:14 | Money Illusion for Others (abstract) PRESENTER: Rajarshi Majumder |
09:36 | Biases in Averaging Ratio Data: the Impact of Consumer Processing Modes (abstract) PRESENTER: Kristin Manthey |
08:30 | A Moderated Mediation Model of Consumer Cyberbullying in Online Brand Communities: an Abstract (abstract) PRESENTER: Nadia Jimenez |
08:52 | Mapping Consumer Associations with Digital Pollution: Insights for Sustainable Business Practices (abstract) PRESENTER: Konstantinos Madias |
09:14 | Consumer Role Behaviours During Cyberbullying Incidents in Online Brand Communities: Structured Abstract (abstract) PRESENTER: Yongzhe Zhao |
09:36 | Mapping Online Impulse Buying in Quick Commerce: A Bayesian Network Approach Using Machine Learning Algorithms (abstract) PRESENTER: T.S Anoop |
08:30 | Making Brand’s Sustainability Communication More Effective: Message Features and Brand Engagement (abstract) |
08:52 | Sustainability in the Spotlight: Unleashing Viral Dynamics and Customer Engagement in Sustainable-Centric Content Propagation – Structure Abstract (abstract) PRESENTER: Thi Thanh Huong Tran |
09:14 | Analyzing National Geographic’s Use of Instagram Reels for Promoting Engagement and Sustainability (abstract) PRESENTER: Eli̇f Hasret Kumcu |
09:36 | Self-Presentation in Action: Platform Intimacy as a Driver of Green Advertising Success on Social Media: Structured Abstract (abstract) PRESENTER: Jiming Wu |
08:30 | Beyond Points: What Accounts for Loyalty Reward Donations? (abstract) PRESENTER: Hsin-Hui Sunny Hu |
08:52 | Green Coolness: Overcoming Social Dilemma in Green Consumption: Structured Abstract (abstract) PRESENTER: Teerada Cattapan |
09:14 | Corporate Social Responsibility (CSR) and Meaningfulness in Luxury Consumption Among Religious Consumers (abstract) PRESENTER: Haiming Hang |
09:36 | Empathy's Role in Shaping Consumer Perceptions of Corporate Philanthropy and Its Impact on Brand Loyalty (abstract) PRESENTER: Ahmed Benhoumane |
08:30 | AI Soulmate? Investigating Vulnerability and Well-Being with AI Companions (abstract) PRESENTER: Liliane Abboud |
09:15 | Persuasion in the Context of Conversational Agents: Systematic Literature Review and Research Directions (abstract) PRESENTER: Iryna Pentina |
08:30 | Authentic Narratives: How Femvertising Shapes Inclusivity: Structured Abstract (abstract) PRESENTER: Edgar Centeno-Velázquez |
08:52 | A Delphi Method for Delimiting Menvertising (abstract) PRESENTER: Léa Fauvel |
09:14 | Gender Differences in Reactions to Homosexual Representation in Advertising: the Role of Perceived Integrity on Purchase Intentions: Structured Abstract (abstract) PRESENTER: Elisabeth Wolfsteiner |
09:36 | Consumer Perceptions of Gender Fluidity in Fashion: a Social Media Netnographic Study (abstract) PRESENTER: Salma Idrissi Tafraouti |
08:30 | Brand Outcomes of Counter-Stereotypical Gender Portrayals in Advertising (abstract) PRESENTER: Márcia Maurer Herter |
09:00 | Cinderella and Gender Stereotypes in Advertising: Structured Abstract (abstract) |
09:30 | Investigating Gender Differences for Brand Attention During in-Stream Advertisement (abstract) PRESENTER: Janaina M. E. Giraldi |
08:30 | The Influence of Influencer Endorsement Disclosure: Perceived Influencer Characteristics and Consumer Behavioural Intentions – an Abstract (abstract) PRESENTER: Dorothy Xie |
08:52 | The Role of Self-Determined Need Satisfaction and Frustration in Capturing Professor’s Brand Equity: a Comprehensive Framework (abstract) PRESENTER: Rukhsana Gul Gilal |
09:14 | Which Is More Important: Candidate or Political Party? Mexico 2024 Elections’ Case: Structured Abstract (abstract) PRESENTER: Luz Cecilia Revilla-Soriano |
09:36 | Exploring #BookTok Content and Its Effect on Readers’ Buying Choices: an Abstract (abstract) PRESENTER: Belém Barbosa |
10:30 | Mapping the Value Dimensions of Sustainable Consumer Behavior: Structured Abstract (abstract) PRESENTER: Erik Kostelijk |
10:52 | Utilizing Dynamic Norms to Promote Pro-Environmental Behaviors: the Moderating Role of Consideration of Future Consequences (abstract) PRESENTER: Jarim Kim |
11:14 | A Better Understanding of Clothing Donation and Resale Behavior Through the Perceived Value Approach: Structured Abstract (abstract) PRESENTER: Camille Lebossé |
11:36 | What Drives Consumers’ Willingness to Make Sacrifices for Sustainability? (abstract) PRESENTER: Haupt Martin |
10:30 | How Does the Fight Against Food Waste Affect Customers’ Attitude Toward Retailers? – the Impact of Price Promotions and Justification of Marketing for Suboptimal Food: Structured Abstract (abstract) PRESENTER: Linda Breimhorst |
11:00 | Discounts or Donations - the Effectiveness of Different Keep Rewards in Product Return Management: Structured Abstract (abstract) PRESENTER: Johanna Horsthemke |
11:30 | Price Framings Influence Consumer Choices Beyond Mathematical Calculations (abstract) PRESENTER: Wiebke I. Y. Keller |
Special Session
10:30 | Artificial Intelligence Duality: Does AI Enhance or Constrain Human Experience? (abstract) PRESENTER: Dana Harrison |
10:30 | Beyond Beauty: the Primacy of Freshness in Selecting Fresh Foods: Structured Abstract (abstract) PRESENTER: Jiming Wu |
11:00 | The Role of (Tele)Presence in Raising Consumer Awareness of Environmental Responsibility: the Case of Virtual Reality Educational Experiences (abstract) |
11:30 | Marketing for Sustainability: Harnessing Nature Connection and Green Demarketing – Structured Abstract (abstract) |
10:30 | The Influence of Positive Emotions on Private Pro-Environmental Behavior from the Perspective of Apparel Industry: Structured Abstract (abstract) PRESENTER: Sakshi Goyal |
11:00 | Is Green Consumption Cognitively or Emotionally Contagious? – Structured Abstract (abstract) |
11:30 | Green Gender: the Impact of Female Gender Attributes on Pro-Environmental Consumer Perceptions (abstract) PRESENTER: Bianca Weber |
10:30 | Watch out: Robot in the House! a Study on Robot Avoidance (abstract) PRESENTER: Liliane Abboud |
11:00 | Behavioral Reasoning on Consumers’ Intention to Use in-Vehicle Infotainment System (abstract) PRESENTER: Lixian Qian |
11:30 | The Role of Patient Engagement and Value Co-Creation in E-Health Technology Adoption: Effects on Consumer Well-Being: Structured Abstract (abstract) PRESENTER: Nora Bezaz |
10:30 | Do Followers Break-up When an Influencer Takes a Social Media Break? (abstract) PRESENTER: Mithila Mehta |
11:00 | Relative Importance of Social Media Influencers and Celebrity in Purchase Intentions Using Multi-Method Research Design (abstract) PRESENTER: Muhammad Ishtiaq Ishaq |
11:30 | From Personal Influence to Social Impact: How Social Media Influencers Shape Consumer Responses Towards Social Goods (abstract) PRESENTER: Zixuan Cheng |
10:30 | Blurred Lines – Does Construal Play a Role in Brand Transgressions with Ambiguous Brand Responsibility? (abstract) PRESENTER: Martin Ohlwein |
10:52 | Mindful Consumption: a Research Program (abstract) PRESENTER: Pável Reyes-Mercado |
11:14 | Sustainable Me: the Mental Health Journey of Marketing Graduate Students and Academics (abstract) PRESENTER: Catherine Hessick |
11:36 | Analyzing Customer Perceptions of Brands Committed to SDG Implementation (abstract) PRESENTER: Li-Wei Mai |
10:30 | Next-Gen Marketing Insights: Human-AI Collaboration in Analytics (abstract) PRESENTER: Ricardo Limongi |
11:00 | Integrating AI for Enhanced Relationship Marketing Strategies (abstract) PRESENTER: Chrysostomos Apostolidis |
11:30 | Embracing Algorithms: How Learning Labels Enhance Algorithm Adoption (abstract) PRESENTER: Alvaro Chacon |
10:30 | Intersection of Coloniality and Consumption (abstract) |
10:52 | How Brands Navigate Cultural Appropriation: Toward a Strategic Framework for Responsible Cultural Difference Marketing – Structured Abstract (abstract) PRESENTER: Angela Gracia B. Cruz |
11:14 | The Role of Cross-Cultural Marketing in the Transmodern Dynamic Landscape of Business: Insights from Visual Storytelling. Structured Abstract (abstract) PRESENTER: Carmina Cavazos |
11:36 | Spiritual Journeys and Transformative Spaces: Pilgrimage, Religious Marketing, and Digital Nomadism in Contemporary Catholic Refuges (abstract) |
10:30 | Advertising Appeals and Celebrity Influence: Rekindling Love for Dead Brands (abstract) PRESENTER: Faheem Gul Gilal |
11:00 | The Influence of Consumer Evaluations on the Success of Athlete Endorsement Strategy (abstract) PRESENTER: Chia-Lin Lee |
11:30 | The Influence of Virtual Influencers: Shaping Consumer Conversion Paths (abstract) PRESENTER: Insaf Khelladi |
10:30 | Exploring the Influence of Luxury Brand Experiences in the Metaverse on Fashion Consumers' Well-Being: an Abstract (abstract) PRESENTER: Ana Sousa |
10:52 | How Masstige Strategy Shapes Traditional Luxury Consumers' Perceptions of Luxury Brands: a Rarity Principle Perspective (abstract) PRESENTER: Paurav Shukla |
11:14 | Exploring the Psychological and Social Benefits of Second-Hand Luxury Fashion: an Abstract (abstract) PRESENTER: Helena Nobre |
11:36 | Funwashing Counterfeits of Luxury Brands: the Case of Van Cleef (abstract) PRESENTER: Koblarp Chandrasapth |
13:30 | An Exploratory Study in the Effects of Media Portrayal on Older Consumers’ Evaluations of Narrative Short Videos Featuring Older Characters (abstract) PRESENTER: Qiqi Li |
13:52 | An Exploration of Consumer Behavior Changes by Clusters of Life Events (abstract) PRESENTER: Ben Lowe |
14:14 | Structured Abstract: How to Improve Brand Relationships Using Intergenerational Capital ? (abstract) PRESENTER: Alizée Cez |
14:36 | Growing up or Growing Debt: Consumer Indebtedness and ‘Being an Adult’ (abstract) PRESENTER: Chrysostomos Apostolidis |
13:30 | Bridging Real and Virtual Worlds: the Impact of Psychological Distance and Vividness in Shaping Innovative VR-Based Omnichannel Promotions (abstract) |
14:00 | The Unintended Consequence of Virtuous Colored Store Environments on Wholesome Choices: Structured Abstract (abstract) PRESENTER: Megan Phillips |
14:30 | Interacting with the Salesperson, with the Technology or with Both. What Is the Consumer's Favorite Scenario in a Phygital Store? (abstract) |
Special Session
13:30 | Sustainable Me: Mental Health in Marketing Academia (abstract) PRESENTER: Catherine Hessick |
13:30 | Conversion Probability and Consumer Expenditure in Target Selection: a Systematic Re-Examination of Uplift Modeling: Structured Abstract (abstract) PRESENTER: Jiming Wu |
13:52 | Cross-Cultural Typography: a Dual Study on Bilingual Design and Brand Longevity (abstract) |
14:14 | The Influence of Types of Visual Presentation in M-Commerce on User Reactions: Structured Abstract (abstract) |
14:36 | The Process of Integrating Consumer Brands into Our Heritage. a Consumer Perception Approach. "Structured Abstract" (abstract) |
13:30 | Wow, It’s so Cool! Exploring the Relationships Among Coolness, AWE Experience, and Word of Mouth: a Study of Smart Cars (abstract) |
14:00 | Should Customers Be Compensated for Their Personal Data? Results from a Mixed-Methods Study (abstract) PRESENTER: Hanene Oueslati |
14:30 | Consumer’s Intention to Purchase Smart Furniture: Using the Theory of Planned Behaviour and Technology Readiness (abstract) |
13:30 | Rethinking Parasocial Relationship: Structured Abstract (abstract) PRESENTER: Jie Sheng |
13:52 | Beyond Personality Traits: Social and Utilitarian Drivers of Digital Banking Engagement Among Millennials and Gen Z Consumers (abstract) |
14:14 | Digital Transformation in Football: Reshaping Fan Engagement (abstract) PRESENTER: Vajiheh Javani |
14:36 | Do Eyes Follow “Likes”? the Effects of Displaying Vs. Hiding the Number of Likes on High- Vs. Low Involvement Product-Posts (abstract) PRESENTER: Tatjana Koenig |
13:30 | AI Influencers and Me: Investigating AI Influencers, Post Communication Style, Self-Congruence, and Social Media Behaviour (abstract) PRESENTER: Elaine Wallace |
13:52 | The Social Side of AI Influencers’ Persuasiveness: an Abstract (abstract) PRESENTER: Tien Wang |
14:14 | Navigating the Artificial Influence on Social Media: a Qualitative Study on Virtual Influencers (abstract) PRESENTER: Daman Kalra |
14:36 | Selecting the Ideal Virtual Influencer: a Text Analytics Approach to User Comments (abstract) PRESENTER: Shikha Gupta |
13:30 | Follow Me to a Better World: Exploring the Influence of Inspirational CSR Communication on Brand Evangelism (abstract) PRESENTER: Agnes Gracia Quita |
14:00 | From Awareness to Action: a Systematic Review of Sustainability Campaigns and Market Response (abstract) ![]() PRESENTER: Sharizal Hashim |
14:30 | Green Innovation Adoption: Examining the Role of Lead, Innovative and Average Users (abstract) PRESENTER: Amanullah Phulpoto |
13:30 | Effects of Singular (Versus Plural) Informal Second-Person Pronoun Usage Depending on the Nature of the Content of a Brand Post: Structured Abstract (abstract) PRESENTER: Catherine Aussilhou |
14:00 | Emotional Strategies in Agents’ Self-Presentation as Goffmanian Performance (abstract) PRESENTER: Camille Lacan |
14:30 | Navigating Cancel Culture: How Brands and Celebrities Experience and Respond to Public Backlash (abstract) PRESENTER: Ana Brochado |
13:30 | Helping a Boy or a Girl? the Effect of Recipient’s Gender and Donor’s Culture on Donation Decisions (abstract) PRESENTER: Danit Ein-Gar |
13:30 | How Wine Tourism and Servitization Shape Consumer Behavior and Enhance Winery Value (abstract) PRESENTER: Claire Lamoureux |
14:00 | Exploring the Role of Human Values as Cultural Drivers in the Consumption of Wine and the Other Alcoholic Beverage Consumption (abstract) PRESENTER: Efi Vasileiou |
14:30 | Crafting Meaning Through Challenge: the Role of Complexity in Luxury Consumption (abstract) PRESENTER: Sean Sands |
13:30 | Identification Is Key – Already Before You Start! How the Relationship Between Employer Brands and Prospective Employees Can Be Enhanced by the Identification with the Work Community (abstract) PRESENTER: Christopher Kanitz |
13:52 | Service Employees as Brand Ambassadors: the Influence of Service Employees’ Branding Behaviors on Brand Outcomes (abstract) |
14:14 | Nation Branding for Remote Work: an Abstract (abstract) PRESENTER: Jason Ryan |
14:36 | Volunteering Role Attitude and Sense of Community: an Abstract (abstract) PRESENTER: Parichehr Riahi Pour |
15:30 | The Social Identity and Psychology of Mixed-Ethnic/Race Consumers: an International Study (abstract) PRESENTER: Mark Cleveland |
15:52 | (Im)Migrants’ Reactions to Value-Driven Acculturation: a Study of South Asian Ethnic Community Expressions with British Politics (abstract) PRESENTER: Lalnunpuia Samuel |
16:14 | Xenocentrism and Impulsive Buying in Millennial Female Cosmetic Consumers (abstract) PRESENTER: Dariusz Cichoń |
16:36 | Country of Origin Legitimacy and Diffusion of Reverse Innovation: an Experimental Vignette Study (abstract) PRESENTER: Fatima Irfan |
15:30 | Comparative Meta-Analysis of the Effectiveness of Inorganic and Organic Marketing Communications (abstract) PRESENTER: Kumar Rakesh Ranjan |
15:52 | The Role of Comparative Advertising Format, Message Sidedness and Need for Cognition in Consumer Response to Ads (abstract) PRESENTER: Linda Golden |
16:14 | Letters of Legacy: How Typography Shape Brand Longevity Across Cultures (abstract) PRESENTER: Weixi Kou |
16:36 | Exploring Gay Consumers' Skepticism Toward LGBTQ-Themed Cause-Related Marketing Campaigns (abstract) PRESENTER: Yan Danni Liang |
Special Session
15:30 | Future of Marketing Work (abstract) PRESENTER: Laszlo Sajtos |
15:30 | Service Providers’ Control Mechanisms in Collaborative Services (abstract) |
15:52 | From Sensory Deficit to Engagement: How Sensory Dimensions Affect Online Consumer Response (abstract) |
16:14 | Towards a Better Understanding of Frontline Employees’ Sabotage (abstract) |
16:36 | Platformization of CtoC Consumption : Experiences and Strategies of Prosumers (abstract) |
15:30 | The Effect of Online Cart Composition on Cart Abandonment (abstract) PRESENTER: Liat Hadar |
15:52 | Perceived Reliance on Advice for Others (abstract) PRESENTER: Rajarshi Majumder |
16:14 | Impact of Online Review Confusion on Decision Postponement: Mediating Role of Consumer Stress and Consumer Anxiety (abstract) PRESENTER: Robin Roy |
16:36 | Tuning into the Hateverse: the Dynamics Between Conspiracy Theories, Hate Speech, and Offensive Language Usage (abstract) PRESENTER: Raoul Kübler |
15:30 | Exploring the Use of TikTok as a Search Engine in Generation Z (abstract) PRESENTER: Flor Esthela Morton Rodríguez |
15:52 | Sharing Curated Travel Experience: Personal Branding and Impression Management on Social Media by Millennials and Gen Zs: Extended Abstract (abstract) PRESENTER: Anahit Armenakyan |
16:14 | Beyond Followers: Unraveling the Dynamics of Influencer Marketing Effectiveness (abstract) PRESENTER: Carlos Lourenco |
16:36 | “Put Yourself out There” but Know the Risks: from Online Visibility to Vulnerability (abstract) PRESENTER: Rada Gutuleac |
15:30 | AI Vs. EI – Understanding the Nexus Between Artificial Intelligence and Emotional Intelligence and Its Challenges for the Marketing Domain (abstract) PRESENTER: Andreas Zehetner |
15:52 | How Human Digital Presence Promotes Consumer Chatbot Usage: Structured Abstract (abstract) PRESENTER: Stefanie Sohn |
16:14 | Generational Differences in Perceived Effectiveness of Politeness in AI Interactions: an Analytical Study (abstract) |
16:36 | Balancing Potential and Ethics: a Comprehensive Exploration of AI in Marketing (abstract) PRESENTER: Gioia Volkmar |
15:30 | Small Business, Big Impact: Social Responsibility During Community Crisis - Structured Abstract (abstract) |
16:00 | Can Firms Co-Create with Customers Responsibly in the New Product Development Process? a Path Towards Responsible Innovation (abstract) PRESENTER: Lamis Alshalabi |
16:30 | The Impact of Organizational and Institutional Pressures on Sustainable Innovativeness and Performance. (abstract) PRESENTER: Kate Robinson |
15:30 | Personal Data Disclosure to Crowdfunding Platform: the Case of Donation to a Social Cause. Structured Abstract (abstract) PRESENTER: Sigitas Urbonavicius |
15:52 | Cultural Differences of Privacy Concerns and Technology Anxiety in Augmented Reality Acceptance Across Technology Types and Use Cases (abstract) PRESENTER: Philipp Brüggemann |
16:14 | Beyond the Tangible: Unpacking the Impact of NFTs on the Traditional Art Market (abstract) PRESENTER: Steven Qiang Lu |
16:36 | Data-Driven Dynamic Capabilities in Emerging Markets: a Grounded Theory Approach to Digital Transformation in African Retail Banking (abstract) PRESENTER: Melissa Zulu |
15:30 | How Incorporating Inclusivity in the Packaging Could Drive Consumer Activism (abstract) PRESENTER: Caroline Bonnetier |
15:52 | Impoverished and Infirmed: How Disadvantaged Consumers Navigate Life Spaces to Pursue Health (abstract) PRESENTER: Cheryl Nakata |
16:14 | Diversity and Sustainable Innovation in the US Higher Education (abstract) PRESENTER: Yazhen Xiao |
16:36 | Exploring Firm-to-Firm Distrust and Sustainability: a Case Study of TerraCycle (abstract) |
15:30 | Blockchain Smart Packaging in Wine: Exploring the Interplay of Trust, Expected Value, and Customer Engagement Behaviours (abstract) PRESENTER: Irma Dupuis Day |
16:15 | Do Wine Awards Reflect Consumers’ Taste? (abstract) PRESENTER: Magalie Dubois |
15:30 | From Dissatisfaction to Happiness: the Mediating Role of Negative Online Brand Engagement: Structured Abstract (abstract) PRESENTER: Xinyu Dong |
15:52 | A Multidimensional View of Value Vestige Within Social Media Brand Communities: Structured Abstract (abstract) PRESENTER: Magda Marchowska-Raza |
16:14 | Can AI Truly Foster Inclusivity? Unpacking the Impact of AI Fashion Models on Consumer Well-Being (abstract) PRESENTER: Zoe Lee |
16:36 | Digital Platforms as Brands: a Conceptual Framework of Network Based Brand Equity (abstract) PRESENTER: Satyam Mishra |
View this program: with abstractssession overviewtalk overview
08:30 | Development of a Scale Concerning Patient Satisfaction and Well-Being in Dental Healthcare (abstract) PRESENTER: Astrid Keel |
09:00 | Air Quality Perceptions in Servicescapes: Measurement and Model Test (abstract) PRESENTER: Marti-Alexander V. Wilczak |
Round-Table Discussion
Discussion Leaders: Adilson Borges, Dean Douglas, Barry J. Babin, David J. Ortinau
Panel Members: Helen Zeitoun (author of: Datae Humanum), Theirry Valet (CEO, AfriAsia Bank), Theirry Coret (Head of Marketing, AfriAsia Bank)
08:30 | From Text to Screens: Development of the Transportation Scale-Short Video (TS-SV) an Abstract (abstract) PRESENTER: Sammy Wals |
08:52 | The Effect of Platform Type & Content Congruity on Perceived Creepiness of Personalized Ads: Structured Abstract (abstract) PRESENTER: Ekin Pehlivan Yalcin |
09:14 | Emotionality and Social Cues in AI-Generated Advertising: Structured Abstract (abstract) PRESENTER: Lawrence Goehrig |
09:36 | The Way You Make Me Feel: a Field Experiment on Happy Vs. Sad Background Music in Brand-Sponsored TikTok Posts: Structured Abstract (abstract) PRESENTER: Vassilis Dalakas |
Special Session
08:30 | Global Marketing in the New Verse: Trends and Ideas (abstract) PRESENTER: Ajay Manrai |
08:30 | Are Retailers Legitimate Fundraisers? Examining Perceived Legitimacy and Donation Intentions in Checkout Charity Through Charity Triad and ABC Theories (abstract) |
08:52 | Moral Expansiveness and Consumer Donation Behavior: Structured Abstract (abstract) PRESENTER: Markus Blut |
09:14 | More Charitable When Colder, but Conditions Apply: Regulatory Focus Moderates Temperature’s Influence on Charitable Donations (abstract) PRESENTER: Huidi Lu |
09:36 | Boosting Charity Fundraising: the Neuromarketing Behind an NGO's Letter Campaign (abstract) PRESENTER: Omid Asgari |
08:30 | When Generative AI Meets Human Creativity: Rethinking How Societal Norms Drive Diversity and Inclusion in Advertisements (abstract) PRESENTER: Joel Lo Ribeiro |
09:00 | The Impact of AI Recommendation Confidence and Precision on Consumer Decision-Making (abstract) PRESENTER: Alvaro Chacon |
09:30 | The Role of Familiarity & Self-Congruence in AI-Powered Personalized Recommendations: Insights from the Theory of Planned Behaviour (abstract) PRESENTER: Soumyajit Das |
08:30 | Exploring the Influence of Violated Expectations on Consumer Engagement (abstract) PRESENTER: Youssra El Midaoui |
08:52 | Pixelated Personas & Real Connections: the Untold Story of Virtual Influencers Driving Affinity Towards Brands (abstract) PRESENTER: Dr. Shalini Nath Tripathi |
09:14 | Exploring the Effect of Incorporating AI-Based Recommendations in Augmented Reality Applications: an Abstract (abstract) PRESENTER: Peilin Jiang |
09:36 | Redefining Co-Creation: Emotionally Intelligent AI and Its Role in Brand-Consumer Engagement (abstract) PRESENTER: Dr. Anshuman Sharma |
08:30 | Reducing Single-Use Plastics: a Matter of Attitudes, Beliefs and Norms (abstract) PRESENTER: Nieves García de Frutos |
08:52 | An Examination of the Drivers of Water Conservation Engagement (abstract) PRESENTER: Sianne Gordon-Wilson |
09:14 | When It All Comes out in the Wash: Multi-Level Stakeholder Collaboration and Framing Strategies in Addressing Microfibre Pollution (abstract) |
09:36 | A Couple of Jets Would Wipe out All My Efforts—Aviation's Overlooked Impact on Global Warming (abstract) PRESENTER: Ali B. Mahmoud |
08:30 | A Pretty Penny - Consumer Perspectives on Luxury Price Increases: Structured Abstract (abstract) PRESENTER: Mignon Reyneke |
08:52 | Luxury at a Cost (abstract) PRESENTER: Francisco Jesús Guzmán Martínez |
09:14 | Distribution and Luxury Brand Perceptions Is More Distribution Worse (abstract) PRESENTER: Ava Huang |
09:36 | Does Where You Buy a Luxury Brand Matter for Its Luxuriousness (abstract) PRESENTER: Ava Huang |
08:30 | Country-Level Advertising Spending and Consumer Borrowing: the Role of Distributional, Institutional, and Cultural Factors (abstract) PRESENTER: Cem Bahadir |
09:00 | Culture and Retail Loyalty Programs: a Cross-Cultural Analysis (abstract) PRESENTER: Vivian Strehlau |
09:30 | In Culture-Based Reciprocal Exchanges, the Outcomes Can Either Validate or Undermine the Methods Used: Structured Abstract (abstract) |
08:30 | Time Travel in Immersive VR Communication to Reinforce Sustainability Awareness Among Youngsters (abstract) |
09:00 | Beyond Reality: Unveiling Tourists’ Affective and Cognitive Experiences in the Metaverse (abstract) PRESENTER: Chinching Yin |
09:30 | Can Virtual Influencers Foster Real Wanderlust? Leveraging Physical and Behavioral Anthropomorphism to Promote Tourism Destinations (abstract) PRESENTER: Rada Gutuleac |
08:30 | Brand Bonds Beyond Profit: Exploring Brand Relationships in the Nonprofit Sector (abstract) PRESENTER: Nick Yip |
08:52 | I Live Abroad, but My Home Brands Still Touches Me: Structured Abstract (abstract) PRESENTER: Hui Chen |
09:14 | How Do Emotions Influence Consumer Behavior During Brand Crises? Analyzing the Moderating Role of Crisis Response Strategies (abstract) PRESENTER: Khouloud Zghal-Chhaider |
09:36 | Reviving Memories to Fuel Brand Loyalty (abstract) PRESENTER: Naeem Gul Gilal |
10:30 | An Examination of the Antecedents of Brand Activism Authenticity: Structured Abstract (abstract) PRESENTER: Ayushi Chauhan |
10:52 | The Effects of Packaging Innovativeness on Purchase Intention: the Mediating Roles of Brand Credibility and Product Innovativeness and the Moderating Role of Brand Image (abstract) PRESENTER: Zarjina Tarana Khalil |
11:14 | The Role of Extraversion in Generating Positive eWOM via Social Media Brand Page Engagement (abstract) PRESENTER: Flavia Herle |
11:36 | Brand Credibility and Patronage Intention Towards Cross-Border E-Commerce Marketplaces: Structured Abstract (abstract) PRESENTER: Francesca Magno |
Panel:
Jean-Luc Herrmann
Adilson Borges
Barry J. Babin
John B. Ford
10:30 | The BVA Nudge Challenge (abstract) |
10:30 | Structured Abstract: Innovating Healthcare Services with Conversational AI: the Role of Empathy and Vulnerability in Patient Satisfaction (abstract) PRESENTER: Mariana Girão Carrilho |
10:52 | Field Insights Exploring Healthcare Providers’ Responses to Negative Online Reviews: Structured Abstract (abstract) PRESENTER: Mayoor Mohan |
11:14 | Service Safety: a Lifeline for Vulnerable Consumers (abstract) PRESENTER: Cindy Yunhsin Chou |
11:36 | Redefining Roles: How Patient Support Enhances Caregiver Job Satisfaction (abstract) PRESENTER: Christèle Camelis |
Special Session
10:30 | Cross-Cultural Issues in Marketing: Academic Research and Practical Applications (abstract) PRESENTER: Gregory Kivenzor |
10:30 | I Know the Feeling! - Eluding Brand Activism Backlash with Affective Medium Musical Fit: Structured Abstract (abstract) PRESENTER: Julian Torres Talayero |
10:52 | A Review of Factors Affecting Consumers’ Webrooming Behavior and How Digital Technologies Shape It: a Conceptual Framework (abstract) PRESENTER: Ashita Adhikari |
11:14 | Drunk Shopping in Online Context(S): a Structured Abstract (abstract) PRESENTER: Solon Magrizos |
11:36 | Exploring Faked Engagement Behaviors in Health and Fitness Platforms (abstract) PRESENTER: Lisa Baiwir |
10:30 | Exploring Consumer Narratives of anti-Obesity Medicines Through Netnography (abstract) PRESENTER: Munyaradzi Nyadzayo |
10:52 | Beyond Words: Understanding Food Brand Instagram Engagement Through Verbal and Non-Verbal Cues (abstract) PRESENTER: S Lianbiaklal |
11:14 | Multi-Platform Analysis of Food Brand Content Strategies Using Machine Learning (abstract) PRESENTER: Christy Maria T S |
11:36 | Chasing Online Popularity: a Theoretical Analysis of Mental Health Risks (abstract) PRESENTER: Rajat Sharma |
10:30 | The Impact of Information Sensitivity on Technology Interaction Consumer Responses (abstract) PRESENTER: Simoni Rohden |
11:00 | AI Chatbots, Privacy Concerns and Anthropomorphism: a Privacy Calculus Perspective (abstract) PRESENTER: Arezoo Davari |
11:30 | Making Sense of AI for Value Creation and Risk Mitigation: Structured Abstract (abstract) PRESENTER: Ralitza Nikolaeva |
10:30 | Inclusive Design and Brand Allyship for Stigmatized Consumers (abstract) |
11:00 | Signaling Sustainability Through Diversity: Structured Abstract (abstract) PRESENTER: Stacie Waites |
11:30 | Promoting Independent Living: Exploring Motivations and Barriers for Sensor-Based Assistive Technologies in Reading's Elderly Population (abstract) PRESENTER: Rodrigo Perez Vega |
10:30 | How Is Artificial Intelligence Shaping Guest Engagement in Luxury Hospitality?: Structured Abstract (abstract) PRESENTER: Ana Rita Gonçalves |
11:00 | Consumer Reactions to Circular Production of Luxury (abstract) PRESENTER: Mauro Fracarolli Nunes |
11:30 | Exploring the Nexus of Masstige, Experience, Brand Love, Brand Happiness and eWOM: a Masstige Perspective (abstract) PRESENTER: Loveleen Kaur |
10:30 | How Celebrity and Influencer Endorsements Perform Across Different Media Platforms in an Emerging Market (abstract) PRESENTER: Ali Kara |
11:00 | Personality Traits, Engagement and Disclosure of Personal Data on Social Media: the Moderation of Trust. Structured Abstract (abstract) PRESENTER: Neda Letukyte |
11:30 | Fur Real: the Impact of Pet Influencer Credibility on Brand Attitude and Purchase Intention in an Emerging Market Context: a Structured Abstract (abstract) PRESENTER: Jeandri Robertson |
10:30 | From Plate to Place: Examining the Impact of Culinary Experiences on Tourist Attitudes and Visits - Extended Abstract (abstract) PRESENTER: Paula Rodrigues |
10:52 | The Interplay of Psychological Needs and Passion in Restaurant Brand Review Intentions (abstract) PRESENTER: Rukhsana Gul Gilal |
11:14 | Guest-Host Personality Congruence and Value Co-Creation Behavior in Peer-to-Peer Accommodation (abstract) PRESENTER: Muhammad Vasil |
11:36 | Sustainable Metaverse Tourism: the Role of Multisensory Experience, Mental Imagery, and Social Presence in Boosting Pro-Environmental Travel Behavior (abstract) PRESENTER: Abhishek Behl |
10:30 | Corporate Conscientious Brand: Proposing a Framework from a Systematic Literature Review (abstract) |
10:52 | Blow-by-Blow Place Brand Equity Model (abstract) PRESENTER: Fabiana Mariutti |
11:14 | Odd Couples: Why Are Consumers Adopting Unlikely Brand Collaborations? (abstract) PRESENTER: Khyati Jagani |
11:36 | Consumers’ Perceptions of Greenwashing in Brand Advertising: Structured Abstract (abstract) |
View this program: with abstractssession overviewtalk overview
08:30 | Sensory Compared to Affective Engagement Effects on Self-Brand Connections: Structured Abstract (abstract) PRESENTER: Tilottama G. Chowdhury |
09:00 | Leveraging Social Currency for Consumer Inspiration: Pathways to Enhancing Brand Advocacy and Purchase Intention (abstract) |
09:30 | Negative Consumer–Brand Relationships: Insights from a Literature Review in Elite ABS Journals (abstract) PRESENTER: Vitor Pratte |
08:30 | Thirty Years of Service Quality Research and the Implications of Service-Dominant Logic: Is Quality Co-Created? (abstract) PRESENTER: Brian Bourdeau |
08:52 | The Impact of Cultural Dimensions on the Servitization-Performance Relationship (abstract) PRESENTER: Ashkan Faramarzi |
09:14 | Agility and Performance: a Meta-Analytic Review of Mixed Effects (abstract) PRESENTER: Ting Yu |
09:36 | Establishing a Link Among Customer Experience Measurement, Customer Centricity, Customer Experience Standards, and Organizational and Financial Performance: Structured Abstract (abstract) PRESENTER: Adre Schreuder |
Special Session
08:30 | SustainAbility Marketing from Research to Teaching (abstract) PRESENTER: Sayed Elhoushy |
08:52 | SustainAbility Marketing from Research to Teaching: 3 Es – Engage, Embed, and Enact (abstract) |
09:14 | SustainAbility Marketing from Research to Teaching: Engaging with Curriculum, Campus, and Community (abstract) |
09:36 | SustainAbility Marketing from Research to Teaching: Online Brand Communities and Sustainability Learning (abstract) |
Barry J. Babin, Décisions Marketing
Dipayan Biswas, Journal of Business Research
Philipp Brüggemann, Journal of Consumer Behavior
Colin Campbell, Journal of Advertising Research
Renaud Lunardo, Recherche et Applications en Marketing
Sreedhar Madhavaram, AMS Review
Ajay Manrai, Journal of Global Marketing
Charles & Stephanie Noble, Journal of the Academy of Marketing Science
Maria Petrescu, Journal of Marketing Analytics & Journal of Marketing Communications
08:30 | The Role of Emotions in C2C Bullying in Online Brand Communities: Structured Abstract (abstract) PRESENTER: Dan Qiao |
09:00 | Linguistic Extraordinariness and Experiential Evaluations (abstract) PRESENTER: Davide Orazi |
09:30 | The Transition from Sharing to Trading in Consumer Exchanges (abstract) PRESENTER: Jessica Weeks |
08:30 | Developing the Trans-Parasocial Relations Scale for Measuring Engagement with Influencer Marketing (abstract) PRESENTER: Kuan-Ju Chen |
08:52 | Make Them an Offer They Can’T Refuse: How Influencers Evaluate and Select Brand Offers (abstract) PRESENTER: Mithila Mehta |
09:14 | Read This Now! Impact of Assertiveness on Influencer Messages (abstract) PRESENTER: Akshaya Vijayalakshmi |
09:36 | Influencer-Brand Fit and the Influencer Size Effect: Unveiling Alternative Explanations for Influencer Power (abstract) PRESENTER: Johanna Disslbacher-Fink |
08:30 | Consumer Responses to Human Versus AI Service Exchanges: Structured Abstract (abstract) PRESENTER: Eunkyung Lee |
08:52 | Artificial Intelligence Impact on Service Performance: Scale Development Study (abstract) PRESENTER: Amit Kumar |
09:14 | Generative AI and Choice Influence (abstract) PRESENTER: Yonathan Silvain Roten |
09:36 | Understanding AI Failures and Corporate Communication Strategies: a Comprehensive Analysis (abstract) PRESENTER: Mahak Raswant |
08:30 | “Ecological Backlash”: Uncovering the Antecedents of Consumer’s Discontinuous Sustainable Behavior: Structured Abstract (abstract) PRESENTER: Hiba Qazi |
08:52 | Gen Z Consumers’ Purchase Intentions of Fair Trade Products in an Emerging Market: the Role of Fair Trade Related Mindset (abstract) PRESENTER: Ali Kara |
09:14 | The Influence of Eco-Spirituality Versus Religiosity on Household Food Waste Recycling Behaviors (abstract) PRESENTER: Hanene Oueslati |
09:36 | Eating Behavior Change and Gender: a Spillover Approach (abstract) |
08:30 | Impact of Corporate Sociopolitical Activism Alignment on Consumer Intentions: the Role of Product Type and Relationship Norms: Structured Abstract (abstract) PRESENTER: Pei-En Lin |
09:00 | Balancing Green Claims: How Eco-Label Quantity and Quality Affect Firm Value in New Product Launches (abstract) PRESENTER: Debra Lee Surface |
09:30 | Marketing Practices of Born Sustainable Smes: Effect on Consumer Perceived Legitimacy (abstract) PRESENTER: Clara Calaudi |
08:30 | Effective Marketing Strategies for Localising Sport Merchandise Brands in China: Structured Abstract (abstract) PRESENTER: Xin Zhang |
09:00 | Armenian Consumers Attitudes: Pre and Post 2020War: Structured Abstract (abstract) PRESENTER: Anahit Armenakyan |
09:30 | Online Marketing of Philanthropic Organizations to the Jamaican Diaspora: Structured Abstract (abstract) |
08:30 | Climate Change and Market Emergence Within the Wine Industry: Structured Abstract (abstract) PRESENTER: Anna Granstedt |
08:52 | Trying to Solve South Africa's Port Logistics Challenges with Blockchain-Enabled Traceability (abstract) PRESENTER: Nic S Terblanche |
09:14 | Meat the Future: Investigating the Determinants of Willingness to Try in-Vitro Meat: Structured Abstract (abstract) PRESENTER: Katharina Rzepucha-Hlubek |
09:36 | Generation Z Embracing Sustainable Food Consumption (abstract) PRESENTER: Stefania Masè |
08:30 | Do Eco-Labels Work? a Meta-Analysis on the Effectiveness of Eco Labels on Consumers’ Purchase Intentions. (abstract) PRESENTER: Tanisha Jain |
08:48 | Exploring the Hierarchical Nature of How Risk-Taking Affects Our Willingness to Try New Products (abstract) PRESENTER: Brad Carlson |
09:06 | The Role of Start Temporal Landmark on Consumer Preferences of Self-Improvement Products (abstract) PRESENTER: Sigen Song |
09:24 | Measuring Perceived Brand Legitimacy: a Scale Development Study (abstract) PRESENTER: Stephanie Nguyen |
09:42 | Exploring the Impact of Extrinsic Motivation Factors on Consumers’ Willingness to Purchase Vintage Products: the Moderating Influence of Need for Uniqueness and Generational Differences (abstract) PRESENTER: Rukhsana Gul Gilal |
10:30 | Variety-Seeking and Time of Day Revisited (abstract) |
10:52 | A Comprehensive Understanding of Semantic Content for Consumer Behaviour: a Priming Effect Perspective (abstract) PRESENTER: Jianqing Lavanda Lao |
11:14 | Mono or Multi-Colored? the Influence of Assortment Colorfulness: Structured Abstract (abstract) PRESENTER: Olivier Droulers |
11:36 | Construal Level Affects the Perception of Differences and Similarities: Structured Abstract (abstract) |
10:30 | Do We Click at the First Sight? Modeling Customer-Employee Instant Rapport in the First Service Encounter (abstract) |
11:00 | Structured Abstract on Haptic Experiences in Augmented Reality Apps: the Role of Need for Touch. (abstract) PRESENTER: Margot Racat |
11:30 | How Service Employee Satisfaction Affects Customer Satisfaction: the Mediating Mechanism of Emotional Labor and Emotional Contagion (abstract) |
Special Session
10:30 | Conserve, Reduce, and Repair: Perspectives on Sustainable Consumer Behavior in Dynamic Marketplaces (abstract) |
10:48 | Presentation 1: Conserve, Reduce and Repair: Encouraging Charitable Giving for Animal Conservation via Virtual Reality (abstract) PRESENTER: Alena Kostyk |
11:06 | 2 Conserve, Reduce, and Repair: Greening Your Furry Friend’S Carbon Footprint: Consumers’ Willingness to Adopt Sustainable Pet Foods (abstract) PRESENTER: Pia A. Albinsson |
11:24 | 3 Conserve, Reduce and Repair: CO2-Labeling: an Assessment of Sustainability Literacy (abstract) PRESENTER: Pia A. Albinsson |
11:42 | 4 Conserve, Reduce, and Repair: Repairing Possessions: How Repair CaféS Help Consumers Navigate Scarcity (abstract) PRESENTER: Lucie Ozanne |
10:30 | How Human-Robot Proxemics Impact Consumer Loyalty: Structured Abstract (abstract) PRESENTER: Markus Blut |
11:00 | Hedonism and Algorithmic Marketing: How Consumer Values Shape Responses to AI Agents (abstract) PRESENTER: Alvaro Chacon |
11:30 | Exploring the Antecedents and Consequences of Consumers' Reuse Behavior on AI Application Services-the Study of ChatGPT (abstract) PRESENTER: Chen-Chuan Tseng |
10:30 | Live Streamer Commerce: Exploring How the Interconnections Among Brand, Streamer, and Follower Translate into Behavioral Outcomes: Structured Abstract (abstract) PRESENTER: Mengqi Wu |
11:15 | The Mitigating Effects of Sender and Content Personalization on Name Personalization (abstract) |
10:30 | Regulated AI in Education: Examining the Ethical and Innovative Dimensions of Generative AI Implementation in Business Schools (abstract) PRESENTER: Sumayya Shaikh |
11:00 | Understanding Student Traits and Motivations in Generative AI Use for Learning Through a Mixed-Method Approach: Structured Abstract (abstract) |
11:30 | AI In Decision-Making Marketing: Considerations And Strategic Applications within Organizational Contexts (abstract) PRESENTER: Ricardo Limongi |
10:30 | What Shapes Csr Focus? Dynamic Capability and Market Influences: a Structured Abstract (abstract) PRESENTER: Fangyuan Teng |
10:52 | Materiality Perspectives in Stakeholder Theory: a Systematic Review and Framework for Corporate Sustainability: Structured Abstract (abstract) PRESENTER: Carlos Eduardo Lourenço |
11:14 | Shall Companies Take a Stance in Sociopolitical Activism? Navigating a Journey to Boost Favorable Employee Attributions and Ambassadorship Behaviors (abstract) PRESENTER: Xin Jean Lim |
11:36 | Government-Sponsored Advertising and Public Sector Management in Comparative Perspective: Legal and Regulatory Frameworks (abstract) |
10:30 | Digital Transformation and Buyer-Seller Relationships Within an Ecosystem : What's the Impact on Engagement? (abstract) |
10:52 | Exploring the Impact of the Omnichannel Environment on Customer Engagement: Structured Abstract (abstract) PRESENTER: Pei-En Lin |
11:14 | A Conceptual Framework for Going Beyond Direct Customers to Facilitate Innovation Success (abstract) PRESENTER: Alexander Leischnig |
11:36 | The Marketing Attraction Theory: Integrating Gravitational Principles into Relationship Management (abstract) |
10:30 | The Curvilinear Effects of Brand Personality Congruence in B2B Relationships: an Institutional Analysis of Emerging Markets (abstract) |
11:00 | How Does Exporter’s Country Image Influence Business Relationships with Their Importers? the Case of Turkish Apparel Exporters Structured Abstract (abstract) PRESENTER: Bilge Aykol |
11:30 | From Stigma to Destigmatization: Strategies for Market Transformation (abstract) PRESENTER: Lilia Fessi |
10:30 | Exploring Consumer Experience in Terroir Product Consumption: a Case Study of Taiwanese Tea (abstract) |
10:52 | Promoting Organic Food Purchases Through Self-Consciousness: a Structured Abstract (abstract) PRESENTER: Barbara Seegebarth |
11:14 | Typology of French Consumers According to Their Sustainable Food Practices and Their Level of Trust in the Food System: Structured Abstract. (abstract) PRESENTER: Kamila Aït Yahia Ghidouche |
11:36 | Towards an Understanding of Organic Produce Consumers: Canadian Perspective: Structured Abstract (abstract) PRESENTER: Anahit Armenakyan |
10:30 | Measuring Safe Customer Experience in Omnichannel Retailing and Its Impact on Customer Well-Being (abstract) PRESENTER: Martin Wetzels |
11:00 | Exploring Omnichannel Capability and Relationship Investment: Key Factors and the Impacts on Customer Inspiration: an Abstract (abstract) PRESENTER: Li-Wei Wu |
11:30 | The Impact of Empathy in AI-Based Touchpoints: Structured Abstract (abstract) PRESENTER: Simoni Rohden |
13:30 | Direct Support to Media Personas and the Influence of Perceived Relationships (abstract) PRESENTER: Davide Gabriele Muzi |
13:52 | Deeper Insights into Selfie Phenomenon Through a Revitalized in-Depth Interview Approach: Structured Abstract (abstract) PRESENTER: Kumar Ranjan |
14:14 | Consumer Responses to Chatbot Anthropomorphism in Emotionally Charged Interactions (abstract) PRESENTER: Beata Seinauskiene |
14:36 | Geo-Targeted GenAI Content: Improving Consumer Engagement with Contextually Relevant Visuals (abstract) PRESENTER: Andrés Gvirtz |
13:30 | Connecting Digitally, Retaining Frontlines: the Influence of Intra-Organizational Social Media on Frontline Professional Employee Retention Through Social Capital in Long-Term Services and Supports: Structured Abstract (abstract) PRESENTER: En-Yi Chou |
14:00 | Why Get Connected in B2B Service Online Marketplaces? - Structured Abstract (abstract) |
14:30 | Online Brand Communities as a Services Marketing Channel: an Exploratory Study of Apple Support Community Using a Machine Learning Approach (abstract) PRESENTER: Jie Sun |
Special Session
13:30 | Building the Bridge Between Academics and Practitioners: from the Ivory Tower to the Market Place – How Intermediaries Can Bridge the Gap Between Marketing Academia and Practice (abstract) PRESENTER: Christopher Kanitz |
13:30 | Transforming Online Beauty Shopping with Augmented Reality (abstract) PRESENTER: Gaukhar Chekembayeva |
13:52 | The Role of Augmentation Type in Shaping User Reactions in Virtual Try-on Settings (abstract) PRESENTER: Sarra Msakni |
14:14 | Mindful Gaming in a Busy World: Exploring the Retro Renaissance (abstract) PRESENTER: Arash Talebi |
14:36 | Switching to Luxury Virtual-Reality (VR) Products: How Consumer Traits Shape Perceptions of Status Signaling Potential (abstract) PRESENTER: Reza Movarrei |
13:30 | Structured Abstract: How Self-Idealization on Social Media Shapes Goal Pursuit (abstract) PRESENTER: Saleh Shuqair |
14:00 | Exploring Meaning in Life, Social Media Addiction, and Impulse Buying: a Perspective on Consumer Well-Being (abstract) PRESENTER: Ashley Hass |
14:30 | Disrupting Social Norms: Leveraging Social Marketing for Behavioural Change in Nigeria (abstract) PRESENTER: Anayo Nkamnebe |
13:30 | The Relationship Between Emotional Intelligence, Personality and Artificial Intelligence, Empirical Evidence from China and the US: Structured Abstract (abstract) PRESENTER: Tilottama G. Chowdhury |
14:15 | Agile Mindset and International Business: Cultural Drivers and Behavioral Performance (abstract) |
13:30 | When Digital Transformation Capability Pays off: Its Strategic Focus and Contexts (abstract) PRESENTER: Woojung Chang |
14:00 | Mapping Dynamic Capabilities and Performance Relationship in Exporting: a Taxonomy and Research Agenda (abstract) PRESENTER: Bilge Aykol |
14:30 | Managerial Decision Making in Targeting Strategies: an Empirical Investigation (abstract) PRESENTER: Marina Kyriakou |
13:30 | Anthropomorphism-Based AI Robots in Tourism and Hospitality: Themes, Theories, and Future Research Agenda (abstract) PRESENTER: Fachri Eka Saputra |
13:52 | AI-based Service Recommendations in the Hospitality Sector: an Experimental Study (abstract) PRESENTER: Ali Raza |
14:14 | Mapping the Way to Measure Real-Time Customer Experience (abstract) |
14:36 | Ai Versus Human Recommenders: the Role of Green Citizenship and Anthropomorphism in Shaping Intentions to Visit Green Hotels (abstract) PRESENTER: Shanul Gawhinde |
13:30 | The Moderating Role of Risk in Sensory Transfer of Perceived Quality from Container’s Tactile Cues to Beverage Purchase Intention (abstract) PRESENTER: Marine Kergoat |
13:52 | The Silver Lining Effect of Consumers-Based Awards on Wine and Food Product Evaluations (abstract) PRESENTER: David Jaud |
14:14 | The Rise of Virtual Kitchens: Investigating the Key Factors Influencing Restaurant Adoption (abstract) PRESENTER: Carlota Gouveia |
14:36 | Key Factors Influencing Consumers’ Purchase Intention of Suboptimal Foods (abstract) |
13:30 | Storytelling in Niagara’s Wine Country: a Missing Art (abstract) PRESENTER: Linda Bramble |
13:52 | Business-to-Investor Marketing: How New Ventures Build Credibility and Engage Investors Under Resource Constraints (abstract) PRESENTER: Tanita Yönel |
14:14 | Critical Success Factors for Foreign Startups Entering Japan: Insights from Marketing and Leadership Strategies (abstract) |
15:30 | How to Look After Your Mental Health Using Mindfulness: an Exploratory Study – Structure Abstract (abstract) PRESENTER: Paula Rodrigues |
15:52 | Enhancing Meaningful Satisfaction: Experiential Purchases, Self-Expansion, and Mental Simulation (abstract) PRESENTER: Dongyoup Kim |
16:14 | Does Mindful Consumption Mediate the Effect of Mindfulness on Life Satisfaction? (abstract) PRESENTER: Sharad Gupta |
16:36 | Sustainable Consumption Behavior in Bifurcated Life Trajectories (abstract) PRESENTER: Valeria Zamorano |
15:30 | Exploring the Moral and Behavioral Impact of Customer Incivility: a STRUCTURED ABSTRACT (abstract) PRESENTER: Mahmoud Darrat |
16:00 | From King to Threatened: Customers’ Acceptance of Threatening Messages Against Incivility in Service Settings (abstract) PRESENTER: Renaud Lunardo |
16:30 | The ‘Karen’ Effect: How Perceptions of Customer Entitlement Impacts Frontline Employees (abstract) PRESENTER: Carissa Kim |
15:30 | The Role of International Marketing Agility in Exporting (abstract) PRESENTER: Merve Vardarsuyu |
16:00 | A Longitudinal Analysis of Patterns in Selection of Export Destinations over Time: Structured Abstract (abstract) PRESENTER: Markos Tsogas |
16:30 | Mitigating Negative Country-of-Origin Effects: the Role of Producer Personification (abstract) PRESENTER: Arash Talebi |
15:30 | Structured Abstract: the Effect of Personality on Consumer Stockpiling Behaviour During a Pandemic: Implications for Marketing Strategy (abstract) PRESENTER: Olga Kvasova |
16:00 | Disrupting Social Norms: Leveraging Social Marketing for Behavioural Change in Nigeria (abstract) PRESENTER: Anayo Nkamnebe |
16:30 | Marketing Knowledge Orchestration by Chief Marketing Officers: Antecedents and Performance Implications – a Structured Abstract (abstract) PRESENTER: Vishag Badrinarayanan |
15:30 | Fostering Sustainability in Cultural Heritage Tourism Through Authenticity Marketing (abstract) |
16:00 | Scale Development of Hotel Indoor Environmental Quality: Structured Abstract (abstract) PRESENTER: Raksmey Sann |
16:30 | Mapping the Topical Landscape and Evolution of Tourism Research - a Novel Mixed-Method Review Approach: Structured Abstract (abstract) PRESENTER: Ruud Wetzels |