PROGRAM
Days: Tuesday, June 25th Wednesday, June 26th Thursday, June 27th Friday, June 28th
Tuesday, June 25th
View this program: with abstractssession overviewtalk overview
Wednesday, June 26th
View this program: with abstractssession overviewtalk overview
08:30-10:00 Session 1.1: Sustainability and Climate Issues
Chair:
Béatrice Bellini (University Paris Nanterre, France)
Location: Albion
08:30 | How Internal and External Initiatives Drive Sustainable Behavior Even with No Mandated Policy: A Case Study of Greensburg, KS (abstract) PRESENTER: Matthew Lunde |
09:00 | Youth Empowerment for Effective Climate Negotiations: The Role of Conflict Management: Structured Abstract (abstract) PRESENTER: Isabella Maggioni |
09:30 | The Impact Of The Eco-score On The Willingness To Pay A Price Premium To Promote More Sustainable Garments: An Abstract (abstract) PRESENTER: Anthony Chung Chai Man |
08:30-10:00 Session 1.2: Retailer Data and Consumer Trust
Chair:
Rohail Ashraf (Manchester Metropolitan University, UK)
Location: Bambous
08:30 | Retail Surveillance: From Consumers’ Interaction to Data Extraction when In-store and Online (abstract) PRESENTER: Eleonora Pantano |
08:52 | The Influence of the Depth of the Menu on E-commerce Websites on the Reactions of Web Users (abstract) PRESENTER: Thomas Sender |
09:14 | Influence of Consumers’ Trustworthiness Beliefs and Regulatory Focus on Digital Commerce Usage Behavior: A Multiple Country Perspective (abstract) PRESENTER: Abdul Ashraf |
09:37 | The Dark Side of Online Channels: A Relational Norm Perspective (abstract) PRESENTER: Rohail Ashraf |
08:30-10:00 Session 1.3: Retailer Strategy and Customer Purchase Cycles
Chair:
Kay Peters (University of Hamburg, Germany)
Location: Chamarel
08:30 | Macro-Events and the Retail Landscape: Unveiling the Dynamics of Business Model Adaptation and Retailer Strategy (abstract) PRESENTER: Shankar Ganesan |
08:52 | Socio Technical Perspective for Omnichannel Retailers: Structured Abstract (abstract) PRESENTER: Sadiah Timol |
09:14 | Persistence of Customers during their Shopping Journey (abstract) PRESENTER: Nathalie Demoulin |
09:37 | Retail Implications of COVID’s Disruption to Household Purchase Cycles (abstract) PRESENTER: Kay Peters |
08:30-10:00 Session 1.4: Brand Relationships and Going Digital
Chair:
Meriem Agrebi (University Paris Est Créteil, France)
Location: Dubreuil
08:30 | Enhancing User Engagement on Destination Brand Facebook Pages (abstract) PRESENTER: Cynthia Assaf |
09:00 | Building Personal Brands on Instagram: The Case of Celebrity Chefs (abstract) PRESENTER: Karine Raïes |
09:30 | Self-Quantification via Branded Applications: A Windfall for Consumer Brand Relationships? (abstract) PRESENTER: Meriem Agrebi |
08:30-10:00 Session 1.5: Heath and Sustainability
Chairs:
Location: Espérance
08:30 | Self-Wise in the Digital World: Ignoring Advice from Medical AI (abstract) PRESENTER: Niek Althuizen |
09:00 | Vegan = Sustainable & Healthy? The Impact Of Vegan And Vegetarian Labels On Emerging Lay Theories: Structured Abstract (abstract) PRESENTER: Julia Eisner |
09:30 | The Role of Consumer Empowerment and Trust in the Disclosure of Personal Health Data: An Abstract (abstract) PRESENTER: Emna Cherif |
08:30-10:00 Session 1.6: Virtual Reality and the Metaverse
Chair:
Anouk de Regt (Utrecht University, Netherlands)
Location: Floréal
08:30 | Applications of Metaverse in Tourism Marketing: A Systematic Literature Review (abstract) PRESENTER: Kexin Qin |
08:52 | Immersive Branded Environment: What Are the Factors Leading to its Use? Structured Abstract (abstract) PRESENTER: Virginia Vannucci |
09:14 | Affordances of immersive technologies for Tourism Metaverse: Structured Abstract (abstract) PRESENTER: Aishwarya Singhal |
09:37 | Conceptualization and Measurement of Virtual Reality Consumer Brand Engagement: Structured Abstract (abstract) PRESENTER: Anouk de Regt |
10:30-12:00 Session 2.1: Social Media and Influencers
Chair:
Valeria Penttinen (Northern Illinois University, Finland)
Location: Albion
10:30 | I Want to Engage my Audience! The Role of Micro-Influencer Characteristics and Parasocial Relationships on Follower's Engagement Behavior: An Abstract (abstract) PRESENTER: Estefania Ballester |
10:52 | The Impact of Including Influencer Activism in Sponsored Influencer Posts on Purchase Intention: Structured Abstract (abstract) PRESENTER: Liyu Gao |
11:14 | From Fame to Enterprise: The Entrepreneurial Evolution of Social Media Influencers: Structured Abstract (abstract) PRESENTER: Jiseon Han |
11:37 | Impacts of #deinfluencing on Social Media: Structured Abstract (abstract) PRESENTER: Valeria Penttinen |
10:30-12:00 Session 2.2: Voice Assistant, Social Networking and the Customer
Chair:
Jelena Filipovic (University of Belgrade, Serbia)
Location: Bambous
10:30 | Consumer Autonomous Value Formation through the Utilisation of SMBCs as ‘Value Vestige’: Structured Abstract (abstract) |
11:00 | Alexa, you or I changed: Enhancing consumers’ voice purchase intentions over time (abstract) PRESENTER: Elisa Schweiger |
11:30 | Towards Definition and Typology of Niche Social Networking Sites: Structured Abstract (abstract) |
10:30-11:30 Session 2.3: Business Education and Leadership in Africa
A panel session on the development of business education in Africa
Chair:
Joel Le Bon (Johns Hopkins University, United States)
Location: Espérance
10:30 | Panel Discussion: Business Education & Leadership in Africa (abstract) PRESENTER: Joel Le Bon |
10:30-12:00 Session 2.4: Learning and Data Literacy
Chair:
Sohui Lee (California State University Channel Islands, United States)
Location: Dubreuil
10:30 | Transformative Learning through Immersive Experiences in Sustainable Cities (abstract) PRESENTER: Aneeshta Gunness |
11:00 | Plot-a-thon - A Constructivist Approach to Building Data Literacy Across Campus: Structured Abstract (abstract) PRESENTER: Sohui Lee |
10:30-12:00 Session 2.5: Sustainability and Personality of Luxury Brands
Chair:
Felipe Pantoja (Montpellier Business School, France)
Location: Espérance
10:30 | Examining the Virtual Infkuencer-Brand Personality Congruence and Propensity to Purchase Luxury Brands (abstract) PRESENTER: Neha Yadav |
11:00 | Sustainability and Luxury Consumption: A Systematic Review and Future Research Agenda (abstract) PRESENTER: Damini Goyal Gupta |
11:30 | CSR Campaigns and Luxury Brands: Which Customers are Really Interested? (abstract) PRESENTER: Victoria-Sophie Osburg |
10:30-12:00 Session 2.6: New Technologies in Different Contexts
Chair:
Carmen Lopez (University of Southampton, UK)
Location: Chamarel
10:30 | A Guide to Reacquire Customers in the B2B Digitalized Context (abstract) PRESENTER: Rocio Rodriguez |
11:00 | Managerial Communication Competence in Leading AI-integrated Service Teams (abstract) PRESENTER: Jonna Koponen |
11:30 | Transparency in Intelligent Autonomous Systems: A Bibliometric Perspective: Structured Abstract (abstract) PRESENTER: Carmen Lopez |
13:30-15:00 Session 3.1: Digital Marketing and Virtual Reality
Chair:
Kirsten Cowan (The University of Edinburgh, UK)
Location: Albion
13:30 | Kinked Value of Time in a Digital Marketplace: Structured Abstract (abstract) PRESENTER: Tommi Laukkanen |
14:00 | Examining the Role of Virtual Reality in Stimulating Consumers' Interest in an Unfamiliar Destination (abstract) PRESENTER: Mohammed Aldossary |
14:30 | Exploring the Plight of Victims in Virtual Reality (abstract) PRESENTER: Alena Kostyk |
13:30-15:00 Session 3.2: Special Session: Global Strategic Alliances, Collaborative Relationships, and Evolving Business Models
Chairs:
Location: Bambous
13:30 | Global Strategic Alliances, Collaborative Relationships, and Evolving Business Models (abstract) PRESENTER: Giuseppe Musarra |
13:52 | Trust, Distrust, and Performance of Global Strategic Alliances (abstract) PRESENTER: Giuseppe Musarra |
14:15 | Drivers and Outcomes of Coopetition Capability (abstract) PRESENTER: Constantinos Leonidou |
14:38 | Publishing International Marketing Research in Leading Academic Journals |
13:30-15:00 Session 3.3: Customer Centricity and B2B Services
Chair:
Othman Boujena (Neoma Business School, France)
Location: Chamarel
13:30 | Managing Customer-Centricity in Complex B2B Settings: Formulation and Implementation (abstract) PRESENTER: Kofi Osei-Frimpong |
14:00 | Enhancing Customer Centric-Processes in B2B Firms through Technology: Development of a Conceptual Framework (abstract) PRESENTER: Zsofia Toth |
14:30 | The Link between Job Satisfaction and Sales Performance: The Key for B2B Services Companies (abstract) PRESENTER: Göran Svensson |
13:30-15:00 Session 3.4: Communication, Positioning and Social Issues
Chair:
Sonia Capelli (University of Lyon 3, France)
Location: Dubreuil
13:30 | Nudging in a Retail Environment: A Consumer Perspective (abstract) PRESENTER: Sandrine Heitz-Spahn |
13:52 | Sensory Design: Visually Communicating Sensory Features of Products in Interfaces (abstract) PRESENTER: Manuel da Silva |
14:14 | The Congruency of Visual-spatial Properties of Chinese Brand Names and Advertising Copy on Brand Memory: Structured Abstract (abstract) |
14:37 | Enhancing Advergame Effectiveness: The Role of Congruence Between Game Rules and Brand Positioning in Legitimacy, Attitudes and Purchase Intentions: Structured Abstract (abstract) PRESENTER: Amélie Joassard |
13:30-15:00 Session 3.5: Virtual and Human Influencers
Chair:
Zixuan Cheng (King's College London, UK)
Location: Espérance
13:30 | Human-Like or Not? Exploring the Effects of Anthropomorphism, Authenticity, and Parasocial Interactions on Intention to Donate by Comparing Two Types of Virtual Influencers (abstract) |
14:00 | How Uncanny Are Virtual vs. Human Influencers: A Text Mining Approach (abstract) PRESENTER: João Guerreiro |
14:30 | Behind the Avatar: Exploring the Influence of Anonymity and Personal Disclosure on Influencer Marketing (abstract) PRESENTER: Zixuan Cheng |
13:30-15:00 Session 3.6: Emotions, Advertising, and Social Issues
Chair:
Christina Papadopoulou (University of Leeds, UK)
Location: Floréal
13:30 | “Mars and Venus” in Femvertising? Gender Influence on the Perception of Women's Empowerment in Advertising (abstract) PRESENTER: Oula Bayarassou |
14:00 | Do Emotions Impact Response to Anti-Smoking Appeals? (abstract) PRESENTER: Dan Petrovici |
14:30 | Menstrual Messaging Matters: Examining the Influence of Advertising Message Styles (abstract) PRESENTER: Christina Papadopoulou |
15:30-17:00 Session 4.1: Sales Management and Personal Selling
Chair:
Willy Bolander (Texas A&M University, United States)
Location: Albion
15:30 | B2B Sales Professionals Cultivating the Positive Experience of the Key Customers (abstract) PRESENTER: Michel Klein |
15:52 | The Impact of Salespeople Stereotypes on Behavior: The Role of Customer Orientation and Customer Types (abstract) PRESENTER: Ilona Szőcs |
16:14 | Does Sales Training by a Retail Store Hurt or Help a Luxury Brand? (abstract) PRESENTER: Moumita Das Gyomlai |
16:37 | You Can’t Have One without the Other (abstract) PRESENTER: Willy Bolander |
15:30-17:00 Session 4.2: Digital Brand Communications and Communities
Chair:
Jeandri Robertson (Luleå University of Technology, South Africa)
Location: Bambous
15:30 | An Examination of Digital Corporate Apologies Featuring Pet Images in Response to Service Failures: Structured Abstract (abstract) PRESENTER: Laura Lavertu |
16:00 | Touch, Swipe, And Tilt: Exploring The Impact Of Mobile In-App Advertising Content On Consumer Brand Choice Intention (abstract) PRESENTER: Yusuf Oc |
16:30 | Revving Up Loyalty: Online Brand Communities and Brand Identification in Motorsport: Structured Abstract (abstract) PRESENTER: Jeandri Robertson |
15:30-17:00 Session 4.3: Anxiety, Humor, and Fear
Chair:
Anne Souchon (Loughborough University, UK)
Location: Chamarel
15:30 | Humor as Consumer Stress-Coping and Well-being Resource: Towards an Integrative Model: Structured Abstract (abstract) |
16:00 | Exploring Fear of Recurrence during the Chronically Ill Patient Journey: Structured Abstract (abstract) PRESENTER: Judith Partouche-Sebban |
16:30 | Marketing Decision-Making and Anxiety: Integrative Conceptual Review and Theory Development (abstract) |
15:30-17:00 Session 4.4: Technology and Consumer Behavior
Chair:
Julia Eisner (University of Applied Sciences Wiener Neustadt, Austria)
Location: Dubreuil
15:30 | Decoding Audience Engagement in the Digital Era - A Bibliometric Analysis (abstract) PRESENTER: Pooja Shrivastava |
16:00 | The Effectiveness of Virtual Influencers in an Emerging Market: Understanding the Impact of Virtual Influencer Attributes on Purchase Intentions: An Abstract (abstract) PRESENTER: Nkosivile Madinga |
16:30 | Revolutionizing Product Descriptions: The Impact Of AI Generated Product Descriptions On Product Quality Perception And Purchase Intention: Structured Abstract (abstract) PRESENTER: Julia Eisner |
15:30-17:00 Session 4.5: Sparks of Insight from AMS: Connecting Scholarship with Practice
A panel discussion encouraging audience participation.
Chairs:
Jean-Luc Herrmann (University of Lorraine, France)
Barry Babin (University of Mississippi, United States)
Barry Babin (University of Mississippi, United States)
Location: Espérance
15:30 | Panel Discussion: Connecting the Academy to Marketing Practice (abstract) PRESENTER: Nic Terblanche |
Thursday, June 27th
View this program: with abstractssession overviewtalk overview
08:30-10:00 Session 5.1: Augmented Reality
Chair:
Jennifer Barhorst (College of Charleston, United States)
Location: Albion
08:30 | Augmented Reality's Influence in Shaping Consumer Participation in Value Co-Creation: Exploration of Online Retail Context (abstract) PRESENTER: Zineb Lazrek |
09:00 | Exploring How Saliency of Online Audiences Interrupts the Privacy Paradox in Augmented Reality Applications: An Abstract (abstract) PRESENTER: Peilin Jiang |
09:30 | AI Augmented Reality Digital Assistants: How Using an Anthropomorphized Digital Assistant Influences Service Experience Satisfaction: Structured Abstract (abstract) PRESENTER: Jennifer Brannon Barhorst |
08:30-10:00 Session 5.2: Labels, Colors, and Wine
Chair:
Olivia Petit (Kedge Business School, France)
Location: Bambous
08:30 | The Value of Wine Drinking: A Scale Development (abstract) PRESENTER: Barry Babin |
08:52 | It’s not Just about Drinking! Exploring Behavioral Intentions in a Wine Festival Setting: Structured Abstract (abstract) PRESENTER: Antonella Garofano |
09:14 | The Effect of Front-of-Pack Labels on Children’s Food Perception and Choice (abstract) PRESENTER: Evmorfia Karampournioti |
09:37 | The Healthy = (Un)Tasty Intuition Concerning Colour in Organic Wine Labels: Structured Abstract (abstract) PRESENTER: Olivia Petit |
08:30-10:00 Session 5.3: Climate Change, Positive Behavior, and Social Responsibility
Chair:
Kirk Plangger (King's College London, UK)
Location: Chamarel
08:30 | Social Responsibility, Climate Change Concerns, and Circular Economy Engagement Bebahviour: Does Future Focus Matter? (abstract) |
09:00 | Explicit and Implicit Sustainability Cues in Online Clothing Stores: Shopper Perceptions and Visual Attention (abstract) PRESENTER: David Bourdin |
09:30 | Leveraging Consumer Brand Engagement to Boost Climate Positive Behavior (abstract) PRESENTER: Kirk Plangger |
08:30-10:00 Session 5.4: Reselling Luxury Brands
Chair:
Ana Sousa (University of Aveiro, Portugal)
Location: Dubreuil
08:30 | Luxury Brand as Business Partner: Conceptualization and Measurement of the Influence of Consumers’ Resale Behavior on Luxury Brands Perceptions: Structured Abstract (abstract) PRESENTER: Camille Bardin |
09:00 | What Drives and Conditions Second-Hand Luxury Fashion Shopping (abstract) PRESENTER: Giuseppe Musarra |
09:30 | Coolness Factor: The Impact of Luxury Brands on NFT Acquisition Intentions in the Digital and Metaverse Era: Structured Abstract (abstract) PRESENTER: Ana Sousa |
08:30-10:00 Session 5.5: Consumer Behavior with Luxury Brands
Chair:
Anastasia Stathopoulou (International University of Monaco, Monaco)
Location: Espérance
08:30 | Whispers of Luxury: Analysing the role of Self-Congruity in Inconspicuous Consumption: Structured Abstract (abstract) PRESENTER: Isabella Maggioni |
09:00 | To Have and to Hold, Forever and Ever - The Post-Purchase Journey of Luxury Packaging (abstract) PRESENTER: Moumita Das Gyomlai |
09:30 | Luxury Addiction: Scale Development and Validation (abstract) PRESENTER: Anastasia Stathopoulou |
08:30-10:00 Session 5.6: Business in Africa
Chair:
Nathaniel Boso (Kwame Nkrumah University of science & Technology, Ghana)
Location: Floréal
08:30 | The Impact of Digital Technologies on Marketing and Consumer Behaviour in Africa: Mobile Payment Technology Platforms and the Formation of Dynamic Marketing Capabilities in Retail SMEs in Nigeria: Structured Abstract (abstract) PRESENTER: Rotimi Olaniyan |
09:00 | Entrepreneurial/Small Business Marketing: Firm Resilience, Resource Loss and Entrepreneurial Well-Being: Insights from a Low Resource Context in sub-Saharan Africa (abstract) PRESENTER: Nathaniel Boso |
09:30 | Connecting, Worshiping, and Consuming. A Study of Muslim and Jewish Pilgrimage in Morocco (abstract) |
10:30-12:00 Session 6.1: Innovation, NPD, and Creative Deviance
Chair:
Sandeep Salunke (Queensland University of Technology, Australia)
Location: Albion
10:30 | Towards An Integrative Theory Of Innovation Failure (abstract) PRESENTER: Sandeep Salunke |
10:52 | Creative Deviance Contagion and its Effects on Bootlegging Activity and Competitive Advantage: Structured Abstract (abstract) |
11:14 | Customer Involvement in Co-Development: Problem-Solving and Decision-Making in New Product Development (abstract) PRESENTER: Haisu Zhang |
11:37 | Exploring the Nature and Types of Customer-based Knowledge Integration Capabilities (KICs) in Service Innovation (abstract) PRESENTER: Sandeep Salunke |
10:30-12:00 Session 6.2: Service Marketing and Value Co-creation
Chair:
Cláudia Simões (University of Minho, Portugal)
Location: Bambous
10:30 | Reimagining the Service-Dominant Logic (SDL) through Consumer Culture Theory’s (CCT) Perspective: The Different Meanings in Consuming Islamic Life Insurance (abstract) PRESENTER: Nick Yip |
11:00 | The Power of Digital Health Service Ecosystem: Creating Transformative Value: An Extended Abstract (abstract) PRESENTER: Roberta Sebastiani |
11:30 | Patients’ Perspectives of Co-creation in Healthcare Encounters: Structured Abstract (abstract) PRESENTER: Cláudia Simões |
10:30-12:00 Session 6.3: Essential Services and Service Failures
Chair:
William Sabadie (University of Lyon 3, France)
Location: Chamarel
10:30 | The Consequences of Mediator Intervention in Service Failure-Recovery Situations: An Examination of Coalition Effects (abstract) PRESENTER: Anna Mardumyan |
11:00 | Leveraging Transformative Service Research and Initiatives to Support Humanitarian Efforts in Palestine: Addressing the Weaponization of Essential Services (abstract) PRESENTER: Ahmed Al-Abdin |
11:30 | How To Win Back Customers Who Left After A Service Failure (abstract) PRESENTER: Anthony Chung Chai Man |
10:30-12:00 Session 6.4: Service Digitilization and Automation
Chair:
Daniele Dalli (University of Pisa, Italy)
Location: Dubreuil
10:30 | Services Marketing in the Digital Age: Insights from the Semantic Brand Score (abstract) PRESENTER: Andrea Fronzetti Colladon |
10:52 | A Meta-Analysis of Automated Social Presence in Service Robot-led Service Encounters: An Abstract (abstract) PRESENTER: Ingrid Poncin |
11:14 | Social Isolation and Information Sharing as Drivers of Generation Z’s Subjective-Wellbeing (abstract) PRESENTER: Dahlia El-Manstrly |
11:37 | The Role of Smart Objects in Consumption Practices: An Assemblage Theory Perspective to Amateur Cycling (abstract) |
10:30-12:00 Session 6.5: Augmented Reality and the Consumer
Chair:
Margot Racat (IDRAC Business School, France)
Location: Espérance
10:30 | Fostering Customer Relationship Performance and Connectedness with Augmented Reality Apps. A Mixed Methods Approach (abstract) PRESENTER: Waqar Nadeem |
10:52 | The VR Experience and Purchase Intentions in the Real State (abstract) PRESENTER: Sandra Maria Correia Loureiro |
11:14 | When the Link between Users and Digital Sharing Platform Breaks Down: Exploring the User's Processus of Discontinuance (abstract) |
11:37 | Good Vibrations for Doing Good: The Impact of Haptic Technologies on Identification and Attitudes in Mobile Charity Advertising: Structured Abstract (abstract) PRESENTER: Margot Racat |
10:30-12:00 Session 6.6: Social Innovations and Donations
Chair:
Evmorfia Karampournioti (Leibniz University of Hannover, Germany)
Location: Floréal
10:30 | “Vote to Help Us Decide the Cause to Be Supported.” Examining the Effects of Choice-of-Cause in Cause-Related Marketing: Structured Abstract (abstract) PRESENTER: Hajer Bachouche |
11:00 | Reward Donate or Not Donate? Cultural Orientation and Loyal Reward Donation (abstract) PRESENTER: Hsinhui Sunny Hu |
11:30 | The Influence of Country-Stereotypes on Attitudes toward Social Innovations: A Proposed Conceptualization (abstract) PRESENTER: Evmorfia Karampournioti |
Friday, June 28th
View this program: with abstractssession overviewtalk overview
08:30-10:00 Session 7.1: International and Export Markets
Chair:
Vish Maheshwari (University of Salford, UK)
Location: Albion
08:30 | Out of Sight Out of Mind! Do the Sustainability Motives Embedded in a Nearshoring Decision Always Pay Off? (abstract) PRESENTER: Çağla Dayanğan |
09:00 | Competitive Unpredictability In Export Markets: Structured Abstract (abstract) PRESENTER: Anne Souchon |
09:30 | Geographical Indications as Strategy for International Market Orientation: A Bibliometric and Systematic Review of the Literature (abstract) PRESENTER: Vish Maheshwari |
08:30-10:00 Session 7.2: Cultural and Cross-Cultural Issues
Chair:
Giang Trinh (University of South Australia, Australia)
Location: Bambous
08:30 | Marketing Implications given Africa's Floating Middle-Class Mindset and Aspirations: Structured Abstract (abstract) PRESENTER: James Lappeman |
09:00 | There’s Something Funny About Humour: Towards a New Understanding of Humour in Marketing & its Use Online (abstract) PRESENTER: Daphne Greiner |
09:30 | Pareto Market Share of COO Wine Brands and the Sources of Sales Growth Potential: Structured Abstract (abstract) PRESENTER: Giang Trinh |
08:30-10:00 Session 7.3: Celebrities and People Marketing
Chair:
George Deitz (The University of Alabama at Birmingham, United States)
Location: Chamarel
08:30 | Lights, Camera, Inequality: The Underlying Gender Bias in Celebrity Endorsements (abstract) PRESENTER: Brittney Bauer |
09:00 | Creative Symbolic Immortality and Consumers' Evaluation of Posthumous Artistic Products: Structured Abstract (abstract) PRESENTER: Alessandro Biraglia |
09:30 | A Story Well Told - Narrativity. Speaker Prosody and the Online Sharing of Video Content: Structured Abstract (abstract) PRESENTER: George Deitz |
08:30-10:00 Session 7.4: Consumers and Technology
Chair:
Min Yan (University of Essex, UK)
Location: Dubreuil
08:30 | Unlocking the Consequences of Perceived Goal Progress: Does Closing the Activity Ring Lead to Adverse Effects in Smartwatch Usage? - A Field Study (abstract) PRESENTER: Lisa-Marie Merkl |
09:00 | The Impact of Online Consumer Review Confusion on Online Shopping Cart Abandonment: A Mediating Role of Perceived Risk and Moderating Role of Mindfulness: Structured Abstract (abstract) PRESENTER: Robin Roy |
09:30 | Consumer’s Self-Extension with Smart Technologies: Scale Development and Validation: Structured Abstract (abstract) PRESENTER: Min Yan |
08:30-10:00 Session 7.5: Attitudinal and Choice Processes
Chair:
Marc Mazodier (ESSEC Business School, France)
Location: Espérance
08:30 | An Investigation of the Effect of Ambient Illuminance on Consumer Indulgence (abstract) PRESENTER: Pubali Chatterjee |
09:00 | Brand Purpose Ethical Evaluation by the Customer Based on the Hunt-Vitell (HV) Theory of Ethics (abstract) |
09:30 | Marketing Context Matters: The Role of Creative Mind-Sets on Attitude Toward Incongruity (abstract) PRESENTER: Marc Mazodier |
08:30-10:00 Session 7.6: Gifts, Sports, and Life Events
Chair:
Chantel Muller (North-West University, South Africa)
Location: Floréal
08:30 | Structured Abstract: The Transformational Power of Gifts: Feeling Grounded in Difficult Times (abstract) PRESENTER: Ines Branco-Illodo |
09:00 | A Classification of Life Events: An Abstract (abstract) PRESENTER: Afshan Hafiz |
09:30 | Predicting South African Consumers' Physical Virtual eSports Participation Using the Theory of Planned Behavior: Structured Abstract (abstract) PRESENTER: Chantel Muller |
10:30-12:00 Session 8.1: B2B, Culture, and Performance
Chair:
Christopher Kanitz (University of Applied Sciences Upper Austria, Austria)
Location: Albion
10:30 | What the Sales Manager Needs to Know about the Sales Performance in B2B Service Context (abstract) PRESENTER: Göran Svensson |
11:00 | To Be or Not to Be Funny in International B2B by Culture (abstract) |
11:30 | Less is more – How to Improve the Physical B2B Trade Fair Experience (abstract) PRESENTER: Christopher Kanitz |
10:30-12:00 Session 8.2: Digital tools, gamification, and Anthrpomorphism in Innovations
Chair:
Thomas Wittkop (OWL University of Applied Sciences and Arts, Germany)
Location: Bambous
10:30 | Exploring the Strategic Objectives behind the Gamification Dynamics of Crowdsourcing: An Upstream Approach (abstract) PRESENTER: Chaïma Siala |
10:52 | The Impact of Object Manipulation on the Immersive Experience in 3D Virtual Worlds: Scale Development and Validation (abstract) PRESENTER: Dhouha El Amri |
11:15 | The Impact of Digital Tools on Sales and Marketing in Generating New Product Ideas (abstract) PRESENTER: Wim Biemans |
11:38 | Deep or Shallow Mental Processing? Consumers Responses to Robots’ Anthropomorphism (abstract) PRESENTER: Valentina Pitardi |
10:30-12:00 Session 8.3: Consumers, Stakeholders, and Society
Chair:
Andries Schreuder (The University of Pretoria, South Africa)
Location: Chamarel
10:30 | Marketing as the Duty to Care for Stakeholders, Society and the Environment (abstract) PRESENTER: Debora Casoli |
10:52 | Cognitive, Affective, and Social Drivers of Fan-Related Behavior (abstract) PRESENTER: Sandra Maria Correia Loureiro |
11:15 | A National Customer Experience Barometer - Towards Testing a New Customer Experience Index (abstract) PRESENTER: Andries Schreuder |
10:30-12:00 Session 8.4: Brands and New Technologies
Chair:
Haisu Zhang (New Jersey Institute of Technology, United States)
Location: Dubreuil
10:30 | Artificial Intelligence Facilitated Brand-Consumer Conversation: Face-Work Theory Perspective (abstract) PRESENTER: Baby Chandra |
10:52 | Influence of Brand Hearsay on Smart Health Wearable Purchase Intentions: The Mediating Roles of Brand Trust and Loyalty (abstract) PRESENTER: Chantel Muller |
11:14 | A Human Touch in a Gener(AI)ted World: Human vs. AI Brand Promotion and Recovery (abstract) PRESENTER: Felipe Pantoja |
11:37 | Voice Skills and Product Control (abstract) PRESENTER: Yazhen Xiao |
10:30-12:00 Session 8.5: Marketing Research Methods and Data Analytics
Chair:
Camilo Andrés Contreras (University Grenoble Alpes, France)
Location: Espérance
10:30 | Bridging Research and Practice: The Case of the Net Promoter Score (abstract) PRESENTER: Peter Dickenson |
11:00 | Empowering Marketing Research: Harnessing the Power of Language Models and Machine Learning in Two Studies. An abstract (abstract) PRESENTER: Camilo Andrés Contreras |
10:30-12:00 Session 8.6: Social Marketing
Chair:
Bahadir Ayar (Istanbul Technical University, Turkey)
Location: Floréal
10:30 | Exploring The Efficacy of Social Practice in Shaping Consumer Sustainable Post-Consumption Journey: A Structured Abstract (abstract) |
11:00 | Systematic Literature Review on Audience Reception and Interpretation of LGBTQ+ Advertisement (abstract) PRESENTER: Kishore Gopalakrishna Pillai |
11:30 | Resource Scarcity and Psychological Well-Being: Is Less Really More? (abstract) PRESENTER: Bahadir Ayar |
13:30-15:00 Session 9.1: Cookies, Apps, and Digital Tools
Chair:
Tina Harrison (University of Edinburgh, UK)
Location: Albion
13:30 | The Effects of Cookie Notice on Customers’ Avoidance Behavior: The Role of Perceptual Fluency (abstract) PRESENTER: Anna Mardumyan |
13:52 | The Dark Side of Online Communities of Fitness App Users: Effects of Social Comparison and Tie-Strength (abstract) PRESENTER: Ingrid Poncin |
14:14 | How Product Deciphering App Digital Activism Influences User Behavior: A Moderated Mediation Model (abstract) PRESENTER: Richard Huaman Ramirez |
14:37 | Seeing into the Future: The Impact of Digital Tools on Future Financial Planning: An Abstract (abstract) PRESENTER: Tina Harrison |
13:30-15:00 Session 9.2: B2B, Digital Technologies and Performance
Chair:
Constantinos Leonidou (Open University of Cyprus, Cyprus)
Location: Bambous
13:30 | Effects of Digital Technologies on the Role, Functions, and Interplay of Marketing and Sales Departments in Technical B2B Companies (abstract) PRESENTER: Christopher Kanitz |
14:00 | The Dynamics of Strategic Imitation in Emerging Economies: An Exploratory Case Study Analysis of Low and Medium Tech (LMT) firms in Vietnam (abstract) PRESENTER: Sandeep Salunke |
14:30 | How and When Do Disruption Management Strategies Lead to Performance? (abstract) PRESENTER: Constantinos Leonidou |
13:30-15:00 Session 9.3: Politics and Brand Related Disclosures
Chair:
Renaud Lunardo (Kedge Business School, France)
Location: Chamarel
13:30 | Synergizing Marketing and Political Capabilities: Structured Abstract (abstract) |
14:00 | When Telling More about Price Returned to Producers Backslash: How to Explain the Price Paid to Producers in Cooperatives for Consumers to Find it Fair? (abstract) PRESENTER: Evanguelia Tsiapkolis |
14:30 | Should Brands Disclose Historical Transgression?: Structured Abstract (abstract) PRESENTER: Renaud Lunardo |
13:30-15:00 Session 9.4: Brand Relationships, Equity, and Experience
Chair:
Cleopatra Veloutsou (University of Glasgow, UK)
Location: Dubreuil
13:30 | Digital Brand Equity: Systematic Literature Review and Lexicographic Analysis: Structured Abstract (abstract) PRESENTER: Nebojsa Davcik |
13:52 | Charity & Human Brands, Moderating Role of Charity’s Perceived Trustworthiness in Cultivating Donations: An Abstract (abstract) |
14:14 | Exploring the Influence of Television Series on National Brand Experience: Structured Abstract (abstract) PRESENTER: Ana Sousa |
14:37 | Re-Approaching the Consumer-Brand Relationships: Assessment of Conceptual Definitions (abstract) PRESENTER: Cleopatra Veloutsou |
13:30-15:00 Session 9.5: Emerging Markets
Chair:
Ismail Golgeci (Aarhus University, Denmark)
Location: Espérance
13:30 | Fostering Collaboration: Exploring Drivers of Value Co-Creation and Loyalty in Latin American E-commerce Markets: An Abstract. (abstract) PRESENTER: Camilo Andrés Contreras |
14:00 | Organizational Impediments to Marketing Agility in Emerging Markets (abstract) PRESENTER: Avinash Malshe |
14:30 | Unlocking the Potential of Prosocial Motives in Fostering Environmental and Social Innovation: The Roles of Creativity-Relevant Skills and Business Moral Values (abstract) PRESENTER: Ismail Golgeci |