2025 GMC: 2025 GLOBAL MARKETING CONFERENCE AT HONG KONG
PROGRAM

Days: Thursday, July 24th Friday, July 25th Saturday, July 26th

Thursday, July 24th

View this program: with abstractssession overviewtalk overview

13:30-17:00 Session S1: 2025 GAMMA DOCTORAL COLLOQUIUM
13:30
Katalin Hartl (Corvinus University of Budapest, Hungary)
The Effects of Thinking Styles on Mobile Augmented Reality Experience in Retail (abstract)
13:50
Akiko Nagahashi (Keio University, Japan)
Utilitarian or Hedonic? A Comparative Study of B2B and B2C Brand Communities (abstract)
14:10
Sichen Meng (Queensland Technology of Technology, Australia)
Frank Mathmann (Queensland Technology of Technology, Australia)
Di Wang (Queensland Technology of Technology, Australia)
Claire Mason (Commonwealth Scientific and Industrial Research Organization, Australia)
HOW INDUSTRY 5.0 SHAPES MYOPIC MARKETING MANAGEMENT: THE ROLE OF CEO DECISIONS (abstract)
PRESENTER: Sichen Meng
14:30
Yin Gui (Graduate School of Business Administration; Kobe University, Japan)
The impact of influencer-generated content on persuading followers to purchase: Focus on vicarious expression and parasocial relationship (abstract)
14:50
Jingyi Yang (PhD candidate, Durham University Business School, UK)
FROM SENSORY TO EMOTIONAL: THE ROLE OF TACTILE CUES IN AI-DRIVEN CUSTOMER SERVICE (abstract)
15:10
Sean Lee (Curtin University, Australia)
Jeffery Xie (Curtin University, China)
High yield luxury tourism experiences for sustainable rural tourism destinations (abstract)
PRESENTER: Jeffery Xie
15:30
Chanjuan Gong (Durham University Business School, UK)
Xinming He (Durham University Business School, UK)
Jorge Lengler (Durham University Business School, UK)
FROM PHYSICAL TO DIGITAL: THE ROLE OF CROSS-CHANNEL CAPABILITIES IN ENTRY MODE CHOICES (abstract)
PRESENTER: Chanjuan Gong
Friday, July 25th

View this program: with abstractssession overviewtalk overview

08:00-09:15 Session 01.01: Global Luxury Branding I
08:00
Seolwoo Park (Jeju National University, South Korea)
Sohyeon Park (Ajou University, South Korea)
When Twists Become Premium: The Role of Luxury Involvement in Price Perception (abstract)
PRESENTER: Sohyeon Park
08:15
Serena Rovai (EXCELIA BUSINESS SCHOOL, France)
Aihoor Aleem (ISCTE Business School, Portugal)
Costanza Dasmi (University of Florence, Italy)
Olga Nechaeva (University of Florence, Italy)
THE IMPACT OF COUNTRY OF ORIGIN AND SUSTAINABILITY ON YOUNG CONSUMERS' PERCEPTIONS OF LUXURY GOODS (abstract)
08:30
Bahram Mahmoodi Kahriz (Henley Business School, University of Reading, UK)
Reimagining CSR and Moral Licensing in Global Luxury Branding: Strategies for Ethical Engagement and Sustainability (abstract)
08:45
Selina Yuqing Xie (Modul University Vienna, Austria)
Joanne Yu (City University of Macau, Macao)
Image Fluency in Luxury Brands on Social Media (abstract)
PRESENTER: Joanne Yu
09:00
Andy Hou (University Paris Dauphine, Université PSL, France)
Beatrice Parguel (CNRS, University Paris Dauphine, Université PSL,, France)
Julia Pueschel (Neoma Business School, France)
“MADE IN CHINA” LUXURY: WHY CHINESE GENERATIONS MATTER? (abstract)
PRESENTER: Andy Hou
08:00-09:15 Session 01.02: Psychology & Marketing Award on Consumer Psychology & Marketing in the Age of Digital Challenges I
08:00
Behzad Foroughi (I-Shou Unuversity, Taiwan)
From interaction to impact: investigating the role of generative AI in facilitating consumer well-being (abstract)
08:15
Jingya Huang (Chongqing Technology and Business University, China)
Bing Han (Shanghai University of International Business and Economics, China)
Hua Fan (Shanghai International Studies University, China)
Generative AI in Advertising: The Effect of AI Disclosure and Cultural Distance on Destination Visit Intention (abstract)
PRESENTER: Jingya Huang
08:30
Calvin Wan (Henley Business School, University of Reading, UK)
Daisy Lee (School of Professional Education and Executive Development, The Hong Kong Polytechnic University, Hong Kong)
Peggy Ng (School of Professional Education and Executive Development, The Hong Kong Polytechnic University, Hong Kong)
Irene Garnelo-Gomez (IQS School of Management, Universitat Ramon Llull, Spain)
Enjoyment or Anxiety? The Role of Proximity and Passionate Intensity in Shaping User Perceptions of AI Lovers (abstract)
PRESENTER: Calvin Wan
08:45
Lj Mae Jimenea (Mindanao State University-Iligan Institute of Technology, Philippines)
Janisha Lampa (Mindanao State University-Iligan Institute of Technology, Philippines)
Learell Deypalubos (Mindanao State University-Iligan Institute of Technology, Philippines)
Marlo Novino (Mindanao State University-Iligan Institute of Technology, Philippines)
Do Humorous Ads Shape Attitudes and Lead to Purchase Intention? The Role of Incongruity and Need for Humor (abstract)
PRESENTER: Marlo Novino
09:00
Sumin Kim (The University of Manchester, UK)
Hongwei He (The University of Manchester, UK)
Nan Liu (South China Normal University, China)
Reducing Consumer Regret in Virtual Reality Shopping: The Impact of Enjoyment and AI vs. Human Recommendations (abstract)
PRESENTER: Sumin Kim
08:00-09:15 Session 01.03: New Insights in Digital and AI Advertising I
08:00
Mei Xuan Liew (Sunway University, Malaysia)
UNDERSTANDING CONSUMERS’ PURCHASE INTENTIONS FOR AI-DRIVEN PRODUCTS ADVERTISED ON INSTAGRAM: A CROSS-GENERATION ANALYSIS (abstract)
08:15
Hua Fan (Shanghai International Studies University, China)
Wangshuai Wang (Xi'an Jiaotong Liverpool University, China)
Lu Monroe Meng (Southwest Jiaotong University, China)
Bing Han (Shanghai University of International Business and Economics, China)
How Moral Judgment Incongruence Affects Employee Job Crafting: The Moderating Roles of AI-Generated Ads’ Verisimilitude and Creativity (abstract)
PRESENTER: Bing Han
08:30
Courtney Chrimes (The University of Manchester, UK)
Charlene Gallery (The University of Manchester, UK)
Xiaoqian Shen (The University of Manchester, UK)
GENERATIVE AI IN FASHION ADVERTISING: EXAMINING CONSUMER ATTITUDES AND BEHAVIOURAL RESPONSES (abstract)
PRESENTER: Charlene Gallery
08:45
Chenxu Liu (School of Journalism and Communication,Tsinghua University, China)
Jiamin Bu (School of Advertising,Communication University of China, China)
AI in Charity Advertising: Unpacking the Path to Charitable Donations through Agent Cues and Self-Affirmation (abstract)
PRESENTER: Jiamin Bu
09:00
Inea Kim (Dongguk univ., South Korea)
Yung Kyun Choi (Dongguk univ., South Korea)
SENSE OF AGENCY AND EFFECTIVENESS IN AI CHATBOT ADVERTISEMENTS: PERSONALIZATION, GRAMMATICAL SUBJECTS, AND CONSUMER PRIVACY CONCERNS (abstract)
PRESENTER: Yung Kyun Choi
08:00-09:15 Session 01.04: The Future of Fashion and Luxury Advertising I
08:00
Amy Errmann (Auckland University of Technology, New Zealand)
Benjamin Voyer (ESCP / London School of Economics, UK)
Marilyn Giroux (University of Auckland, New Zealand)
Beyond ‘Loud’: How Mindfulness Shapes Intrinsic Motivations for ‘Quiet’ Luxury Brand Prominence (abstract)
PRESENTER: Amy Errmann
08:15
Shuyi Hao (ICN Business School & CEREFIGE, France)
Julia Pueschel (Neoma Business School, France)
COUNTRY PERCEPTIONS, ENVIRONMENTAL CONSCIOUSNESS, AND SECOND-HAND LUXURY CONSUMPTION – EVIDENCE FROM CHINA (abstract)
PRESENTER: Julia Pueschel
08:30
Hanna Lee (North Carolina State University, United States)
Yingjiao Xu (North Carolina State University, United States)
Md. Rafiqul Islam Rana (University of South Carolina, United States)
VALUE-BASED SEGMENTATION OF YOUNG LUXURY CONSUMERS IN FASHION NFTS: PERSONAL AND LUXURY VALUE PERCEPTIONS (abstract)
PRESENTER: Hanna Lee
08:45
Huei-Ting Tsai (National Cheng Kung University, Taiwan)
THE IMPACT OF VIRTIAL INFLUENCER ADVERTISING ON CONSUMERS’ PARA-SOCIAL INTERACTIONS AND PURCHASE INTENTIONS; THE MEDIATION ROLE OF SOCIAL CUES AND PSYCHOLOGICAL DISTANCE (abstract)
09:00
Serena Rovai (EXCELIA BUSINESS SCHOOL, France)
Olga Nechaeva (University of Florence, Italy)
Costanza Dasmi (University of Florence, Italy)
Raffaele Donvito (University of Florence, Italy)
Gaetano Aiello (University of Florence, Italy)
THE INNOVATIVE ROLE OF AI FOR LUXURY BRAND STORYTELLING (abstract)
PRESENTER: Serena Rovai
09:15
Zeling Zhong (EDC Paris Business School, OCRE Research Lab, Paris (France), France)
Galina Kondrateva (EDC Paris Business School, OCRE Research Lab, Paris (France), France)
Tatiana Khvatova (EM Lyon Business School, Entrepreneurship and Innovation Research Center, Lyon (France), France)
THE INFLUENCE OF AI-GENERATED ADVERTISING ON CONSUMER PURCHASE INTENTIONS IN LUXURY AND FASHION: EXPLORING BRAND MESSAGE AUTHENTICITY AND REPUTATION (abstract)
PRESENTER: Zeling Zhong
08:00-09:15 Session 01.05: International Consumer Perspectives in Digital Technologies I
08:00
Billy Sung (Curtin University, Australia)
Chai-Yang Chang (Ming Chuan University, Taiwan)
Aysa Bahar Arjmand (Curtin University, Australia)
Chien Duong (Curtin University, Australia)
VALIDATING THE DIGITAL TRANSFORMATION VALUE CREATION FRAMEWORK IN AUSTRALIAN AND TAIWANESE HOSPITALITY (abstract)
08:15
Ankita Misra (Monash University Malaysia, Malaysia)
Tam Dinh (Monash University Malaysia, Malaysia)
BLURRING THE BOUNDARIES: GENAI’s ROLE IN SHAPING CONSUMER IDENTITY (abstract)
PRESENTER: Ankita Misra
08:30
Wang Yeunju (hongik university, South Korea)
DIGITAL HUMAN AVATAR’ HUMANNESS IN THE METAVERSE EXHIBITION: THE ROLE OF IMMERSION AND PERCEIVED HERITAGE (abstract)
08:00-09:15 Session 01.06: Envisioning the Future of Hospitality and Tourism Research: Innovative Theorization, Advanced Data, and New Insights I
08:00
Jingyu Liu (Qingdao University, China)
Yibei Li (Zhongnan University of Economics and Law, China)
Unfair or Fair? The Role of Service Robots in Customer Fairness Perceptions (abstract)
PRESENTER: Jingyu Liu
08:15
Mengfan Li (Curtin university, Australia)
Mingming Cheng (Curtin university, Australia)
SPEECH VOICE CUES AND ENGAGEMENT IN TRAVEL LIVE STREAMING (abstract)
PRESENTER: Mengfan Li
08:30
Xiaoxiao Liu (Sun Yat-sen University, China)
THE ROLE OF GREEN CERTIFICATION AND SERVICE INNOVATION IN DRIVING SUSTAINABLE BEHAVIOR AMONG HOTEL GUESTS: PATHWAYS FOR SUSTAINABLE DEVELOPMENT IN THE HOSPITALITY INDUSTRY (abstract)
08:45
Soey Sut Ieng Lei (University of Macau, Macao)
Katsy J. Lin (University of Macau, Macao)
Lawrence Hoc Nang Fong (University of Macau, Macao)
Kelsey Qi Li (University of Macau, Macao)
Shun Ye (Zhejiang University, China)
Elizabeth Agyeiwaah (University of Queensland, Australia)
Chong Fo Lei (Macao University of Tourism, Macao)
Rob Law (University of Macau, Macao)
Who will purchase souvenirs online? Exploring cultural effects from a neurophysiological approach (abstract)
08:00-09:15 Session 01.07: The Evolution of Digital Technologies in Addressing Phygital Consumer Wellbeing and Experience I
08:00
Sisi Tang (The Hong Kong Polytechnic University, Hong Kong)
Digital Transformation: A Phygital Ecosystem for Enhancing Elderly’s Wellbeing and Experience (abstract)
08:15
Shuman Wang (Changwon National University, South Korea)
Mengyao Li (Business school, Henan University, China)
Chunlin Yuan (Business school, Henan University, China)
Tianjiao Wang (University of Glasgow, UK)
Juran Kim (Jeonju University, South Korea)
Hakil Moon (Eastern Michigan University, United States)
Research on the Impact of Customer Ritualized Experience on Brand Loyalty: The Moderating Role of Perceived Service Intelligence (abstract)
PRESENTER: Tianjiao Wang
08:30
Lijun Xie (Skema Business School, France)
HOW DOES EMPATHETIC AND AGENTIC AI TECHNOLOGY IMPACT CONSUMERS’ PERCEIVED CONTROL? (abstract)
08:45
Bingcan Li (School of media and communication, Shenzhen University, China)
Qi Zhou (School of Communication, Shenzhen University, Guangdong, China, China)
Rukun Zhang (Shenzhen Univeristy, China)
The Impact of Smartphone AI Assistant on Health Privacy Disclosure: The Moderating Role of Health Privacy Sensitivity (abstract)
PRESENTER: Bingcan Li
09:00
Anothai Ngamvichaikit (Sukhothai Thammathirat Open University, Thailand)
THE IMPACT OF ARTIFICIAL INTELLIGENCE ON CUSTOMER EXPERIENCE: OPPORTUNITIES, CHALLENGES, AND ETHICAL IMPLICATIONS (abstract)
08:00-09:15 Session 01.08: Transformational Digital Tourism Marketing I
08:00
Lingxue Zhan (Curtin University, Australia)
Mingming Cheng (Curtin University, Australia)
TEXT-IMAGE CONGRUENCE OF AIRBNB HOSTS AND CUSTOMER BOOKING BEHAVIOR (abstract)
PRESENTER: Lingxue Zhan
08:15
Chien-Wen Chen (Feng Chia University, Taiwan)
Mingchang Chih (National Chung Hsing University, Taiwan)
Duong Thuy Trang Nguyen (National Chung Hsing University, Taiwan)
Hoang-Thanh Duong (Feng Chia University, Taiwan)
UNVEILING TRAVEL INFLUENCER EFFECTS THROUGH SOCIAL COMPARISON: EXAMINING WISHFUL TRAVELING AND COMPULSIVE TRAVEL VIDEO BROWSING (abstract)
08:30
Huimin Xu (Jeonju University, South Korea)
Juran Kim (Jeonju University, South Korea)
Effects of Virtual Human on Tourism Marketing in Digital Tourism Context (abstract)
PRESENTER: Huimin Xu
08:45
Lu Zhao (China University of GeoSciences(Beijing), China)
Jialing Li (Chemical Industry Press, China)
Shouyang Wang (Academy of Mathematics and Systems Science, CAS, China)
Mingli Zhang (Beihang University, China)
Introducing non-paying tourists to review on the tourism e-commerce platform? The effect of the non-paying tourists' identity on tourist engagement (abstract)
PRESENTER: Lu Zhao
09:00
Chee Wei Cheah (Shenzhen MSU-BIT Unibersity, China)
Yiting Chen (Shenzhen MSU-BIT University, China)
Shengying Zhao (Shenzhen MSU-BIT University, China)
Bridging Media and Tourism: The Economic Significance of Audiovisual Productions in Tourist Destination Development (abstract)
PRESENTER: Yiting Chen
08:00-09:15 Session 01.09: 2025 SFT of THE HONG KONG POLYTECHNIC UNIVERSITY and GAMMA JOINT SYMPOSIUM I
08:00
Wun-Han Chan (Hon Kong Metropolitan University, Hong Kong)
INVESTIGATION ON GAMIFICATION ELEMENTS FOR OLDER ADULTS IN THE HONG KONG TOURISM MARKET (abstract)
08:15
Qian Huang (Qinghai Nationalities University, China)
A REVIEW OF AI-ENABLED ECOTOURISM EXPERIENCE MARKETING AND MEMORABLE MARKETING BASED ON THE CITESPACE METHOD (abstract)
08:30
Yuanhan Fang (School of Business Yonsei University, South Korea)
Yerim Chung (School of Business Yonsei University, South Korea)
VR's Experience Economy: Behavioral Differences and Usage Intent of Chinese and Korean Consumers - Forbidden City & Gyeongbokgung Palace Examples (abstract)
PRESENTER: Yuanhan Fang
08:45
Punit Moris Ekka (Indian Institute of Management Sambalpur, India, India)
Dr. Poonam Kumar (Indian Institute of Management Sambalpur, India, India)
Developing sustainable tourism in an emerging market to attract female tourists (abstract)
PRESENTER: Punit Moris Ekka
09:00
Sisi Tang (The Hong Kong Polytechnic University, Hong Kong)
Exploring Influential Factors on Consumers’ Acceptance of Health Monitoring Technology in Apparel: Insights from the UTAUT Model (abstract)
08:00-09:15 Session 01.10: Digital Marketing Research and Customer Experience I
08:00
Francesco Gabriele (University of Southern California, United States)
The Welfare Effects of Behavior-based Price Discrimination in E-commerce (abstract)
08:15
Kit Hong Wong (Department of Health-business Administration, Fooyin University, Taiwan)
Cheng Joo Eng (Department of Child Care and Industries, Fooyin University, Taiwan)
Cheng-Han Lin (Department of Health-business Administration, Fooyin University , Taiwan)
IMPACT OF INTERNET CELEBRITY CHARACTERISTICS ON FANS’ CONTINUOUS FOLLOWING BEHAVIOUR (abstract)
PRESENTER: Kit Hong Wong
08:30
Kosetsu Matsukasa (Musashi Univesity, Japan)
Woosik Shin (Musashi University, Japan)
FROM REVIEWS TO REVENUE: EXAMINING THE IMPACT OF SOURCE MATERIAL AND ONLINE REVIEWS ON BOX OFFICE REVENUE (abstract)
08:45
Pei Yu Chien (Institute of Technology Management, National Tsing Hua University, Taiwan)
Jacky Mo (School of Information Systems & Technology Management, University of New South Wales, Australia)
Cheng-Hao Liu (Institute of Technology Management, National Tsing Hua University, Taiwan)
Live Streamer Characteristics and Audience Behavior: A Meta-Analytical Review (abstract)
PRESENTER: Pei Yu Chien
09:00
Jun B. Kim (Seoul National University, South Korea)
Kim Songhyun (Seoul National University, South Korea)
Unpacking Rank Effects: Cross-Category Variability in Online Marketplace Sales (abstract)
PRESENTER: Jun B. Kim
09:15
Vera Butkouskaya (HSE University, Russia)
Kenan Shukiurov (HSE University, Russia)
THE IMPACT OF DIGITAL EXPERIENCE, CLIENT CENTRICITY, AND ONLINE PRIVACY ON CUSTOMER SATISFACTION: THE MEDIATING ROLE OF OMNICHANNEL CUSTOMER EXPERIENCE (abstract)
PRESENTER: Vera Butkouskaya
08:00-09:15 Session 01.11: 2025 ISCTE-GAMMA JOINT SYMPOSIUM I
08:00
Ronnie Figueiredo (Nova SBE Data, Operations and Technology Knowledge Center, Portugal)
Fabio Cardoso (Nova SBE Data, Operations and Technology Knowledge Center, Portugal)
Daniel Timóteo (Celfocus, Portugal)
LOYALTY ECOSYSTEM TRANSFORMATION IN THE AGE OF DIGITAL BUSINESS (abstract)
08:15
Helena Rodrigues (ISCTE-IUL, Portugal)
Kenza Snoussi (UCP, Portugal)
FROM ALGORITHMS TO AISLES: AI'S IMPACT ON LUXURY SHOPPING TOURISM (abstract)
PRESENTER: Helena Rodrigues
08:30
Ricardo Godinho Bilro (ISCTE - University Institute of Lisbon, Portugal)
Sandra Maria Correia Loureiro (ISCTE - University Institute of Lisbon, Portugal)
João Marques (ISCTE - University Institute of Lisbon, Portugal)
Mariana Berga Rodrigues (ISCTE - University Institute of Lisbon, Portugal)
Cidália Morais Custódio (ISCTE - University Institute of Lisbon, Portugal)
The Influence of AI-Powered Personalization on Brand Loyalty in the Fashion Industry (abstract)
08:45
Yael Pedro (Shenkar, Israel)
Merav Weiss-Sidi (Ruppin, Israel)
Hue Matters: How Color Shapes Women's Perceptions of STEM Advertising (abstract)
PRESENTER: Yael Pedro
09:00
Catarina Maurício Domingos (ISCTE - University Institute of Lisbon, Portugal)
Ricardo Godinho Bilro (ISCTE - University Institute of Lisbon and BRU-Business Research Unit, Portugal)
Sandra Maria Correia Loureiro (ISCTE - University Institute of Lisbon and BRU-Business Research Unit, Portugal)
Cidália Morais Custódio (ISCTE - University Institute of Lisbon, Portugal)
AI-Driven Content Strategies: Enhancing Consumer Engagement and Loyalty (abstract)
09:25-10:40 Session 02.01: Global Luxury Branding II
09:25
Ashley Chenn (The Hong Kong Polytechnic University, Hong Kong)
Kelly Cowart (University of South Florida, United States)
Priced by Perception: The Dynamics of Luxury NFT Valuation (abstract)
PRESENTER: Ashley Chenn
09:40
Andressa Schneider (ESPM, Brazil)
Suzane Strehlau (ESPM, Brazil)
FROM ATELIER TO ASSETS: THE FINANCIAL EPIC OF LUXURY EMPIRES (2014-2023) (abstract)
PRESENTER: Suzane Strehlau
09:55
Bike Chen (Yonsei University, China)
Seoungwoo Lee (Yonsei University, South Korea)
Local Effects of Introducing High-End Apartment Brands in South Korea (abstract)
PRESENTER: Bike Chen
10:10
Ken Kumagai (Toyo University, Japan)
Effects of country-of-origin fit on Western brand status: A discussion of cross-border acquisition by Asian investors (abstract)
09:25-10:40 Session 02.02: Psychology & Marketing Award on Consumer Psychology & Marketing in the Age of Digital Challenges II
09:25
Sohyeon Park (Ajou University, South Korea)
Song Oh Yoon (Korea University, South Korea)
The Power of Visual Display: How Product Unit Presentation Shapes Promotional Effectiveness in Online Environments (abstract)
PRESENTER: Sohyeon Park
09:40
Vera Herédia-Colaço (Católica Lisbon School of Business and Economics, Universidade Católica Portuguesa, Portugal)
Leonor Silva (Católica Lisbon School of Business and Economics, Universidade Católica Portuguesa, Portugal)
Digital Transparency in Fast Fashion: The Influence of Digital Product Passports on Consumer Purchasing Decisions (abstract)
09:55
Helen Si Wang (University of Colorado, Denver, United States)
Chi Kin Bennett Yim (The University of Hong Kong, Hong Kong)
Can AI Chatbots Be Human or Super-Human as Customers Desire? The Magic of Embodied Virtual Writing Speed (abstract)
PRESENTER: Helen Si Wang
10:10
Xiaofei Bai (School of Business Administration, Northeastern University, Shenyang, P.R. China, China)
Hao Zhang (School of Business Administration, Northeastern University, Shenyang, P.R. China, China)
TECHNOLOGY-ENHANCED VIRTUAL LUXURY: EXPLORING CONSUMER RESPONSES OF AI-DESIGNED LUXURY PRODUCTS (abstract)
PRESENTER: Xiaofei Bai
10:25
Billy Sung (Curtin University, Australia)
Athena Wei Chee Chong (Curtin University, Malaysia)
Joanna Lin (Curtin University, Australia)
REVISITING THE SUPERIORITY OF HUMAN INFLUENCERS OVER VIRTUAL INFLUENCERS: THE ROLE OF PRODUCT FRAMING AND INFLUENCER (abstract)
PRESENTER: Billy Sung
09:25-10:40 Session 02.03: New Insights in Digital and AI Advertising II
09:25
Jang Ho Moon (Sookmyung Women's University, South Korea)
Jungyong Ahn (Korea University, South Korea)
Youngju Jung (Korea University, South Korea)
Yongjun Sung (Korea University, South Korea)
Impact of Perceived Algorithmic Explainability, Control, and Literacy on User Evaluations in Short-Form Video Platforms (abstract)
PRESENTER: Jang Ho Moon
09:40
Masahiko Shibuse (Kanto Gakuin Uni, Japan)
Satoshi Nakano (Chuo University, Japan)
Effects of the Content of Chatbot Conversations on the Advertising Personalization Paradox (abstract)
PRESENTER: Masahiko Shibuse
09:55
Hien Thu Bui (York St John University, UK)
AI-personalized advertising: Acceptance and experience co-creation (abstract)
10:10
Chunlin Yuan (Business school, Henan University, China)
Yajing Yin (Business school, Henan University, China)
Shuman Wang (Changwon National University, South Korea)
Tianjiao Wang (University of Glasgow, UK)
Joonheui Bae (The Hong Kong Polytechnic University, Hong Kong)
Kyung Hoon Kim (Changwon National University, South Korea)
Investigating the role of improvised real-time marketing on customer loyalty: the moderating role of AI disclosure (abstract)
PRESENTER: Tianjiao Wang
10:25
Rukun Zhang (Shenzhen University, China)
Yijia Zheng (Shenzhen University, China)
Bingcan Li (Shenzhen University, China)
CONSUMER RESPONSES TO AI-GENERATED CREATIVE ADVERTISING: DOES AI REDUCE THE CUTENESS EFFECT OF PETS ON PURCHASE INTENTIONS (abstract)
PRESENTER: Rukun Zhang
09:25-10:40 Session 02.04: The Future of Fashion and Luxury Advertising II
09:25
Lan Guo (University of Portsmouth, UK)
The impact of sustainable communication on consumers’attitude change towards brand (abstract)
09:40
Jinghong Xu (Beijing Normal University, China)
Haoyu Yang (Beijing Normal University, China)
DO SOCIAl MEDIA INFLUENCERS’ ENDORSEMENTS ON XIAOHONGSHU STILL MATTER: THE MODERATING ROLES OF SOCIAL COMPARISON AND VALUE PERCEPTION IN LUXURY FASHION ADVERTISING (abstract)
PRESENTER: Haoyu Yang
09:55
Huimin Xu (Jeonju University, South Korea)
Juran Kim (Jeonju University, South Korea)
How Virtual Human-Generated Content Works for Luxury Product Promotion (abstract)
PRESENTER: Huimin Xu
10:10
Heaseung Jeong (Inha University, South Korea)
Jungwon Kim (Seoul National University, South Korea)
Youngju Jung (Korea University, South Korea)
Yongjun Sung (Korea University, South Korea)
LUXURY BECOMES TOO ACCESSIBLE: THE ANTECEDENTS AND EFFECTS OF LUXURY DEMOCRATICATION (abstract)
PRESENTER: Jungwon Kim
10:25
Lamberto Zollo (University of Milan, Italy)
Riccardo Rialti (University of Siena, Italy)
THE IDENTITY PRISM GETS DIGITAL! EMERGING STRATEGIES TO NURTURE LUXURY CONSUMERS’ EXTENDED-SELF AND BRAND RELATIONSHIP (abstract)
PRESENTER: Riccardo Rialti
10:40
Chaeyeon Park (The Hong Kong Polytechnic University, Hong Kong)
Minjung Cho (The Hong Kong Polytechnic University, Hong Kong)
Erin Cho (The Hong Kong Polytechnic University, Hong Kong)
Exploring the Impact of User-Generated Content on Luxury Branding (abstract)
PRESENTER: Chaeyeon Park
09:25-10:40 Session 02.05: International Consumer Perspectives in Digital Technologies II
09:25
Rubab Ashiq (University of Leeds, UK)
Marie Haikel-El-Sabeh (Institut Mines-Télécom Business School, France)
FASHION SUSTAINABILITY ADVOCACY AND MINDFUL CONSUMPTION IN THE DIGITAL AGE: AN ANALYSIS OF INSTAGRAM INFLUENCERS IN THE UK AND EUROPE (abstract)
09:40
Phuong Viet Le-Hoang (Business Administration Faculty, Industrial University of Ho Chi Minh City, Viet Nam, Viet Nam)
Phuong Hoang-Ai (The Business School, RMIT University, Viet Nam, Viet Nam)
Teow Jasper (The Business School, RMIT University, Viet Nam, Viet Nam)
Phuong Tuyet Bui (Business Administration Faculty, Industrial University of Ho Chi Minh City, Viet Nam, Viet Nam)
FROM EXPERIENCE TO ACTION: HOW AUGMENTED REALITY (AR) DRIVES CUSTOMER BEHAVIOR? (abstract)
09:55
Yu Chen (State University of New York, Farmingdale, United States)
A CROSS-CULTURAL APPROACH TO SPATIAL PERCEPTION VARIATIONS IN 3D VIRTUAL SPACE DESIGN (abstract)
10:10
Viktoriia Vozharenko (Pennsylvania State University Berks, United States)
Ada Leung (Pennsylvania State University Berks, United States)
SCROLLING MINDS: INVESTIGATING THE MENTAL HEALTH EFFECTS OF SOCIAL MEDIA ON YOUNG ADULTS (abstract)
PRESENTER: Ada Leung
10:25
Chorong Youn (Pusan National University, South Korea)
Songmee Kim (The Hong Kong Polytechnic University, Hong Kong)
Sunwoo Kim (Seoul National University, South Korea)
More Real Isn’t Always Better: How Consumers Respond to Customized vs. Self-Replica Avatars in Virtual Fitting (abstract)
PRESENTER: Chorong Youn
09:25-10:40 Session 02.06: Envisioning the Future of Hospitality and Tourism Research: Innovative Theorization, Advanced Data, and New Insights II
09:25
Qilou Zhou (School of Geography, Jiangsu Second Normal University, China)
Qiushi Gu (Department of Tourism Studies, School of Humanities, Southeast University, China)
Seongseop Sam Kim (School of Hotel & Tourism Management, The Hong Kong Polytechnic University, Hong Kong)
Understanding the production of brand authenticity: the role of witnessing the authenticity of the production process and cultural awe (abstract)
PRESENTER: Qiushi Gu
09:40
Ye Yang (Macau University of Science and Technology, China)
Ruoying Li (University of Macau, Macao)
Xinyuan Zhao (Macau University of Science and Technology, China)
Zizhen Liu (Macau University of Science and Technology, China)
Research on the Tourist Experience of Revitalizing the Cultural Heritage of the Macau Hotel Central (abstract)
PRESENTER: Ye Yang
09:55
Mengying Zhang (Southwest Jiaotong University, China)
Hongbo Liu (University of Surrey, UK)
Iis Tussyadiah (University of Surrey, UK)
The role of AI personalisation in customer relationship management in service recovery (abstract)
PRESENTER: Mengying Zhang
10:10
Xin Jean Lim (Business School, Sun Yat-sen University, Guangdong, China, China)
Jun-Hwa Cheah (Norwich Business School, University of East Anglia, UK)
Human or virtual influencers? Exploring the factors influencing information processing and response in tourism livestreams (abstract)
PRESENTER: Jun-Hwa Cheah
10:25
Ana Brochado (ISCTE - Instituto Universitário de Lisboa, Portugal)
Michael Troilo (The Busch School of Business, United States)
Álvaro Rosa (ISCTE - Instituto Universitário de Lisboa, Portugal)
CUSTOMERS' PERCEPTIONS OF AIR TRAVEL: INVESTIGATING CONVERGENCE VIA AN IPA (abstract)
PRESENTER: Ana Brochado
09:25-10:40 Session 02.07: The Evolution of Digital Technologies in Addressing Phygital Consumer Wellbeing and Experience
09:25
Ui-Jeen Yu (Illinois State University, United States)
Hanna Lee (North Carolina State University, United States)
Angie Lee (Auburn University, United States)
Jung-Hwan Kim (University of South Carolina, United States)
IS SHOWROOMING DRIVEN BY CONSUMERS’ PERCEIVED RISK OF PRODUCT PERFORMANCE IN OMNICHANNEL SHOPPING ENVIRONMENTS? (abstract)
PRESENTER: Ui-Jeen Yu
09:40
Wantong Xia (Kookmin University, South Korea)
Jing Zhang (Kookmin University, South Korea)
The impact of psychological and physical distance on the adoption of artificial intelligence in healthcare (abstract)
PRESENTER: Wantong Xia
09:55
Yung Huey Yeoh (Xiamen University Malaysia, Malaysia)
Chia Yen Yang (Xiamen University Malaysia, Malaysia)
DOES AI CHATBOT’S SERVICE QUALITY MATTER?: THE ROLE OF CUSTOMER SATISFACTION (abstract)
PRESENTER: Chia Yen Yang
10:10
Hyukjin Jung (Kyungpook National University, South Korea)
Hanku Kim (Kyungpook National University, South Korea)
IMPACT OF COLLABORATIVE AI-HUMAN CONTENT ON POSITIVE CONSUMER EXPERIENCE (abstract)
PRESENTER: Hyukjin Jung
10:25
Yi Wang (Department of Clothing and Textiles, Yonsei University, South Korea)
Eunju Ko (Department of Clothing and Textiles, Yonsei University, South Korea)
Generative AI in the Creator Economy: Exploring Consumer Attitudes Toward AI-Generated Fashion Content (abstract)
PRESENTER: Yi Wang
10:40
Feng Li (Jiangnan University, China)
Zhe Song (Jiangnan University, China)
Huanzhang Wang (Jiangnan University, China)
AI Services in Emotional and Cognitive Scenarios: The Mediating Roles of Perceived Fairness and Personalization in Service Quality Perception (abstract)
PRESENTER: Feng Li
09:25-10:40 Session 02.08: Transformational Digital Tourism Marketing II
09:25
Yifan Fan (Southeast University, China)
Boyu Lin (City University of Macau, Macao)
Yufei Lin (The Chinese University of Hong Kong, Shenzhen, China)
In Web3 We Trust: Redefining Customer Loyalty and Driving Growth in Tourism Platforms (abstract)
PRESENTER: Yifan Fan
09:40
Natalia De Mena-Fernandez De Larrea (Univerisidad Pública de Navarra, Spain)
Maria Elena Aramendia-Muneta (Universidad Pública de Navarra, Spain)
Maria Pilar Martinez-Ruiz (Universidad of Castilla-La Mancha, Spain)
TRANSFORMING HOSPITALITY: THE IMPACT OF SERVICE ROBOT INTEGRATION ON CUSTOMER EXPERIENCE AND ORGANIZATIONAL BRAND REPUTATION (abstract)
09:55
Estrella Diaz (Uclm, Spain)
DEFINING SMARTNESS IN HOSPITALITY: KEY DIMENSIONS OF THE SMART HOTEL (abstract)
10:10
Haoran Zhang (The Hong Kong Polytechnic University, Hong Kong)
Alex Ivanov (The Hong Kong Polytechnic University, Hong Kong)
DESIGN ETHNOGRAPHY FOR AUTHENTIC AND INFORMATIVE VR-ENABLED EXPERIENTIAL TOURISM (abstract)
PRESENTER: Haoran Zhang
10:25
Jia Heng Li (Sungkyunkwan University, South Korea)
Tae Hyun Baek (Sungkyunkwan University, South Korea)
USER-GENERATED REVIEWS IN PET-FRIENDLY HOTELS: A MACHINE LEARNING APPROACH TO TRAVELERS' PREFERENCES (abstract)
PRESENTER: Jia Heng Li
10:40
Yifan Fan (Southeast University, China)
Algorithmic curation and content Homogeneity: balancing engagement and uniqueness in tourism marketing (abstract)
10:55
Adil Masud Aman (School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Hong Kong)
Fei Hao (SHTM, The Hong Kong Polytechnic University, Hong Kong)
Jingxian Liu (School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Hong Kong)
Entertainment vs. Information: Investigating Guest Engagement, Emotional Responses, and Interaction Patterns with Hotel Robots (abstract)
PRESENTER: Adil Masud Aman
09:25-10:40 Session 02.09: 2025 SFT of THE HONG KONG POLYTECHNIC UNIVERSITY and GAMMA JOINT SYMPOSIUM II
09:25
Eric Shiu (University of Birmingham, UK)
Dian Li (University of Birmingham, UK)
Scale development and validation of consumer engagement with technology (abstract)
PRESENTER: Eric Shiu
09:40
Marie C. Lee (City University of Hong Kong, Hong Kong)
Denise Breckon (University of Maryland Global Campus, United States)
FACTORS INFLUENCING CUSTOMER ENGAGEMENT IN THE ERA OF AI MARKETING (abstract)
PRESENTER: Marie C. Lee
09:55
Bingqing Yi (PolyU, Hong Kong)
EXPLORE HOW AI-GENERATED CULTURAL DESIGN ELEMENTS IMPACT CONSUMER BEHAVIOR IN DIFFERENT BRAND TYPES (abstract)
10:10
David Lv (THE HONG KONG POLYTECHNIC UNIVERSITY, Hong Kong)
WEAVING SUSTAINABILITY: A CONCEPTUAL FRAMEWORK FOR REPURPOSING TEXTILE SURPLUS IN ADDRESSING URBAN FOOD DESERTS (abstract)
10:25
Hanhui Guo (School of Fashion and Textiles, The Hong Kong Polytechnic University, China)
Erin Cho (School of Fashion and Textiles, The Hong Kong Polytechnic University, United States)
Creating Evaluation System of AI Generated Design in Fashion——Based on Brand Image Building Demand (abstract)
PRESENTER: Hanhui Guo
09:25-10:40 Session 02.10: Digital Marketing Research and Customer Experience II
09:25
Hongxiao Yu (Luther College, United States)
Haemoon Oh (University of South Carolina, United States)
Impact of Interactivity on Information Processing in Virtual Reality Experience (abstract)
PRESENTER: Hongxiao Yu
09:40
Shan-Ying Shih (Fu Jen Catholic University, Taiwan)
Tun-Min Catherine Jai (Texas Tech University, United States)
Chieh-Ju Lee (Fu Jen Catholic University, Taiwan)
IMMERSIVE RETAIL: EXPLORING THE IMPACT OF VIRTUAL REALITY ON THE SHOPPING EXPERIENCE (abstract)
PRESENTER: Shan-Ying Shih
09:55
Noelle Chung (Stony Brook University - Korea, South Korea)
Kyungwon Lee (Kean University, United States)
Consumers’ Goals of Social Media Usage After a Product Failure (abstract)
PRESENTER: Kyungwon Lee
10:10
Hua Chang (Towson University, United States)
Lingling Zhang (Towson University, United States)
Effect of Providing Personalized Communication on Social Media (abstract)
PRESENTER: Hua Chang
10:25
Michiko Miyamoto (Nagasaki University, Japan)
Issei Mizonaga (Nagasaki University, Japan)
MEASURING AND OPTIMIZING ADVERTISING EFFECTIVENESS CONSIDERING CONSUMER ATTRIBUTES FOR THE REAL ESTATE INFORMATION SERVICE (abstract)
PRESENTER: Michiko Miyamoto
10:40
Akanksha Mishra (Indian Institute of Management, Mumbai, India)
‘Stand By You’: AI-Driven Healthcare Marketing For Enhanced Patient Engagement (abstract)
09:25-10:40 Session 02.11: 2025 ISCTE-GAMMA JOINT SYMPOSIUM II
09:25
Mariana Berga Rodrigues (Instituto Universitário de Lisboa (ISCTE-IUL), Business Research Unit (BRU-IUL), Portugal)
Sandra Maria Correia Loureiro (Instituto Universitário de Lisboa (ISCTE-IUL), Business Research Unit (BRU-IUL), Portugal)
Maria João Santos Coelho (ISCTE - Instituto Universitário de Lisboa, Portugal)
ATTACHED TO AR EXPERIENCES: THE ROLE OF SELF-CONSTRUAL AND EMOTIONAL INTELLIGENCE (abstract)
09:40
Sandra Maria Correia Loureiro (Instituto Universitário de Lisboa (ISCTE-IUL), Business Research Unit (BRU-IUL), Portugal)
Mariana Berga Rodrigues (Instituto Universitário de Lisboa (ISCTE-IUL), Business Research Unit (BRU-IUL), Portugal)
Daniela Gonçalves (ISCTE - Instituto Universitário de Lisboa, Portugal)
Ricardo Godinho Bilro (Instituto Universitário de Lisboa (ISCTE-IUL), Business Research Unit (BRU-IUL), Portugal)
UNDERSTANDING ATTITUDES TOWARD ARTIFICIAL INTELLIGENCE: THE ROLE OF SELF-EFFICACY AND SOCIAL PRESENCE (abstract)
09:55
Aihoor Aleem (BRU-Iscte, Portugal)
Sandra Loureiro (BRU-Iscte, Portugal)
Filipe Santos (Iscte, Portugal)
HIGH FASHION MEETS HIGH TECH: NFTs ADDING SPARKLE TO LUXURY SHOPPING (abstract)
PRESENTER: Aihoor Aleem
10:10
Daniela Langaro (Business Research Unit ISCTE-IUL, Portugal)
Catarina Marques (Business Research Unit ISCTE-IUL, Portugal)
Jazia Gharbi (Business Research Unit ISCTE-IUL, Portugal)
THE EFFECT OF BRANDING ON USERS PERCEPTIONS OF AI- POWERED CHATBOTS (abstract)
PRESENTER: Daniela Langaro
10:25
Ana Hungara (Universidade de Aveiro, Portugal)
Helena Nobre (University of Aveiro, Portugal)
EXPLORING ONLINE VEGAN COMMUNITIES: A MIXED METHOD APPROACH (abstract)
PRESENTER: Ana Hungara
11:50-12:50 Session 03.01: Global Luxury Branding III
11:50
Anwar Sadat Shimul (Curtin University, Australia)
Isaac Cheah (Curtin University, Australia)
Mahabubur Rahman (University of Rennes, France)
Mai Nguyen (Griffith University, Australia)
IMPACT OF CORPORATE ENVIRONMENTALISM ON BRAND EQUITY IN LUXURY BRANDING (abstract)
12:05
Lingling Wen (Xiamen University, China)
Yanli Jia (Xiamen University, China)
Does Anthropomorphism Devalue Luxury? The Impact of Anthropomorphism on Consumers’ Evaluations of Luxury Products (abstract)
PRESENTER: Lingling Wen
12:20
Jie Sun (De Montfort University Dubai Campus, UAE)
Wesley Yuen (Royal Holloway, University of London, UK)
How Consumer Feel to the Distinctive Categories of the Luxury Brand’s Co-branding and Their Spillover Effects (abstract)
PRESENTER: Jie Sun
12:35
Amalia Nangeroni (IULM University, Milan, Italy, Italy)
Annamaria Esposito (IULM University, Milan, Italy, Italy)
Artification and Sustainability in Global Luxury Branding: The Case of Buccellati (abstract)
PRESENTER: Amalia Nangeroni
12:50
Jungwon Kim (Seoul National University, South Korea)
Youngju Jung (Korea University, South Korea)
Yongjun Sung (Korea University, South Korea)
THE DOUBLE-EDGED IMPACT OF LUXURY FASHION BRAND PERSONALITY: CONSUMER REACTIONS TO GREEN INITIATIVES AND GREENWASHING (abstract)
PRESENTER: Jungwon Kim
11:50-12:50 Session 03.02: Psychology & Marketing Award on Consumer Psychology & Marketing in the Age of Digital Challenges III
11:50
Xie Yi (Beijing Normal University, China)
Zhang Xiyuan (University of International Business and Economics, China)
Zhang Yanhong (University of International Business and Economics, China)
How does regulatory focus influence consumers’ sharing of AI generated photos? (abstract)
PRESENTER: Xie Yi
12:05
Bingcan Li (School of Communication, Shenzhen University, Guangdong, China, China)
Yi Huang (School of Communication, Shenzhen University, Guangdong, China, China)
Rukun Zhang (Shenzhen Univeristy, China)
The Impact of AI Assistant Media Types on Users’ Emotional Disclosure Willingness: Dual Mediation Effects and the Moderating Role of Response Style (abstract)
PRESENTER: Bingcan Li
12:20
Tianyu Wang (Graduate School of International Media, Communication and Tourism Studies, Hokkaido University, Japan)
Yi Xuan Ong (Research Faculty of Media and Communication, Hokkaido University, Japan)
THE IMPACT OF FOMO ON CONSUMER WELL-BEING ON SOCIAL NETWORKING SITES: A STUDY OF IDOL FAN CONSUMPTION ACTIVITIES (abstract)
PRESENTER: Tianyu Wang
12:35
Yi Xuan Ong (Research Faculty of Media and Communication, Hokkaido University, Japan)
“I DON’T WANT TO MISS OUT!” EXPLORING THE INTERACTIONS OF FEAR-OF-MISSING-OUT AND PARASOCIAL RELATIONSHIP WITH IDOLS ON TICKET SCALPING AND TICKET SCAM SUSCEPTIBILITY (abstract)
11:50-12:50 Session 03.03: New Insights in Digital and AI Advertising III
11:50
Huimin Xu (Department of Business Administration, Jeonju University, South Korea)
Joonheui Bae (School of Fashion and Textiles, The Hong Kong Polytechnic University, China)
Impacts of brand-related UGC on impulse buying in the virtual context (abstract)
PRESENTER: Huimin Xu
12:05
Heaseung Jeong (Inha University, South Korea)
Yongjun Sung (Korea University, South Korea)
DECODING AI IN ADVERTISING RESEARCH: BIBLIOMETRIC AND TOPIC MODELING ANALYSIS (abstract)
PRESENTER: Heaseung Jeong
12:20
Athena Chong (Faculty of Business, Curtin University Malaysia, Malaysia)
Ying Ying Tiong (Faculty of Business, Curtin University Malaysia, Malaysia)
Isaac Cheah (School of Management and Marketing, Curtin University, Australia)
Joseph Sia (Faculty of Business, Curtin University Malaysia, Malaysia)
Ching Seng Yap (Faculty of Business, Curtin University Malaysia, Malaysia)
ANTHROPOMORPHISM AND REALISM OF VIRTUAL INFLUENCERS: CONSUMERS’ INTENTION TO PURCHASE LUXURY BRANDED PRODUCTS (abstract)
PRESENTER: Athena Chong
12:35
Bingcan Li (School of media and communication, Shenzhen University, China)
Yasha Cao (School of media and communication, Shenzhen University, China)
Rukun Zhang (School of media and communication, Shenzhen University, China)
The Impact of Digital Assistant Device Characteristics on Recommendation Acceptance and Pruchase Intentions: From the Perspective of Psychological Distance and Mental Imagery Vividness (abstract)
PRESENTER: Bingcan Li
12:50
Bart C. Santing (Universiteit van Amsterdam, ABS, Netherlands)
Umut Konus (Universiteit van Amsterdam, ABS, Netherlands)
Unveiling The Future Of Cross-Sell: a Comparative Analysis of Item-Based vs. Collaborative Recommendations, and Human vs. Genai-Crafted Messages Through a Field Experiment (abstract)
PRESENTER: Bart C. Santing
13:05
Freya De Keyzer (Erasmus University Rotterdam, Netherlands)
Ana Isabel Lopes (VU Amsterdam, Netherlands)
João Gonçalves (Erasmus University Rottedam, Netherlands)
USING AI AGENTS TO STIMULATE SUSTAINABLE CHOICES (abstract)
PRESENTER: Freya De Keyzer
11:50-12:50 Session 03.04: The Future of Fashion and Luxury Advertising III
11:50
Hanna Lee (North Carolina State University, United States)
Angie Lee (Auburn University, United States)
Jung-Hwan Kim (University of South Carolina, United States)
Ui-Jeen Yu (Illinois State University, United States)
YOUNG CONSUMERS’ PERCEPTIONS AND INTENTIONS TO PURCHASE VIRTUAL LUXURY FASHION (VLF) (abstract)
PRESENTER: Hanna Lee
12:05
Jeongbin Whang (Jeju National University, South Korea)
Jae-Young Oh (Korea University, South Korea)
Sohyeon Park (Ajou University, South Korea)
HERITAGE IN VIRTUAL WORLD: COMPARING THE EFFECT OF METAVERSE AND PHYSICAL LUXURY FASHION ADVERTISING ON MESSAGE AUTHENTICITY AND PURCHASE INTENTION (abstract)
PRESENTER: Jae-Young Oh
12:20
Yihua Yu (Yonsei Univeristy, South Korea)
Yeojin Choi (Yonsei University, South Korea)
Eunju Ko (Yonsei Univeristy, South Korea)
Revolutionizing Fashion Advertising: The Role of Mixed Reality in Luxury Brand Experiences (abstract)
PRESENTER: Yihua Yu
12:35
Daniela Langaro (Business Research Unit ISCTE-IUL, Portugal)
Catarina Marques (Business Research Unit ISCTE-IUL, Portugal)
Mariana Cintra (Business Research Unit ISCTE-IUL, Portugal)
THE IMPACT OF RACIAL REPRESENTATION ON SOCIAL MEDIA: AUDIENCES REACTIONS TO DIVERSITY (abstract)
PRESENTER: Daniela Langaro
11:50-12:50 Session 03.05: International Consumer Perspectives in Digital Technologies III
11:50
Susana Santos (ADVANCE/CSG, ISEG, Universidade de Lisboa, Portugal)
Sandra Miranda (ADVANCE/CSG, ISEG, Universidade de Lisboa, Portugal)
Helena Martins Gonçalves (ADVANCE/CSG, ISEG, Universidade de Lisboa, Portugal)
THE RELATION BETWEEN LIVESTREAMERS, FLOW, AND TRUST: A CROSS-NATIONAL STUDY TO UNDERSTAND IMPULSE BUYING (abstract)
PRESENTER: Susana Santos
12:05
Katalin Hartl (Corvinus University of Budapest, Hungary)
Tommi Laukkanen (University of Eastern Finland, Finland)
Ákos Varga (Corvinus University of Budapest, Hungary)
THE ROLE OF THINKING STYLES IN AR-ENABLED MOBILE APP EXPERIENCE (abstract)
PRESENTER: Katalin Hartl
12:20
Xiaohong Xu (Yonsei University, South Korea)
Eunju Ko (Yonsei University, South Korea)
Minjung Cho (The Hong Kong Polytechnic University, Hong Kong)
The Role of the Attributes of Fashion Trend AI Analysis Tools in Shaping Consumer Intentions (abstract)
PRESENTER: Xiaohong Xu
12:35
Marta Giovannetti (University of Macerata, Italy)
Lala Hu (Catholic University of Sacred Heart, Italy)
Elena Cedrola (University of Macerata, Italy)
A CROSS-CULTURAL STUDY ON AVATARS AND YOUNG CONSUMERS’ INTERACTIONS WITH FASHION BRANDS IN THE METAVERSE (abstract)
11:50-12:50 Session 03.06: Envisioning the Future of Hospitality and Tourism Research: Innovative Theorization, Advanced Data, and New Insights III
11:50
Michelle Ann Cabiladas (University of the Philippines and Don Mariano Marcos Memorial State University, Philippines)
Dave Centeno (University of the Philippines, Philippines)
Experiential Value Perspective in Agritourism: Effects on Consumer Satisfaction and Behavioral Intentions (abstract)
12:05
Stella Xing Liu (University of Macau, China)
Zichun Zhang (University of Macau, China)
Lisa C. Wan (The Chinese University of Hong Kong, Hong Kong)
Rob Law (University of Macau, Macao)
Internal or External? Virtual Influencer and Its Influence on Destination Attractiveness? (abstract)
PRESENTER: Zichun Zhang
12:20
Peiliang Sun (University of Science and Technology of China, China)
Jingwen Liu (Xi'an Jiaotong University, China)
Yeyi Liu (Xi'an Jiaotong University, China)
Bias and De-bias: Examining the Anchoring Effect of Official Ratings on Tourist Ratings (abstract)
PRESENTER: Yeyi Liu
12:35
Yuan William Li (The Chinese University of Hong Kong, Hong Kong)
Lisa C Wan (The Chinese University of Hong Kong, Hong Kong)
Human psychology as a driver of tourism development: The effect of regional personality traits (abstract)
PRESENTER: Yuan William Li
11:50-12:50 Session 03.07: The Evolution of Digital Technologies in Addressing Phygital Consumer Wellbeing and Experience III
11:50
Yun Ho Park (Changwon National University, South Korea)
Kyung Hoon Kim (Changwon National University, South Korea)
HOW GENERATIVE AI SERVICES PERSUADE CUSTOMERS IN HIGH END RETAIL FINANCIAL PRODUCTS (abstract)
PRESENTER: Yun Ho Park
12:05
Xiaolei Yu (Business School of Henan University, China, China)
Shuang Zhang (Business School of Henan University, China, China)
Kyunghoon Kim (Changwon National University, Republic of Korea, South Korea)
The Impact of Perceived Value of Luxury NFTs in the Metaverse on Consumer Well-being—An empirical study based on data from China (abstract)
PRESENTER: Shuang Zhang
12:20
Xin Qiao (Kyungpook National University, South Korea)
Sehwan Oh (Kyungpook National University, South Korea)
Tech-Savvy Leadership and Its Influence on Firm Performance (abstract)
PRESENTER: Xin Qiao
12:35
Euijin Han (HONAM UNIVERSITY, South Korea)
CONSUMER SEGMENTATION IN LEISURE ACTIVITIES : A CLUSTER ANALYSIS APPROACH (abstract)
11:50-12:50 Session 03.08: Transformational Digital Tourism Marketing III
11:50
Jogendra Nayak (IIT Roorkee, India)
WHERE ARE WE HEADING? CONSEQUENCES OF OVERTOURISM ON RESIDENTS IN POPULAR TOURIST DESTINATIONS (abstract)
12:05
Minjung Cho (The Hong Kong Polytechnic University, Hong Kong)
Erin Cho (The Hong Kong Polytechnic University, Hong Kong)
Digital Fashion Weeks and Destination Visit Intention (abstract)
PRESENTER: Minjung Cho
12:20
Sinhee Han (Kyunghee University, South Korea)
Ho-Yong Lee (Hanyang University, South Korea)
Hyo-Dan Cho (Kyunghee University, South Korea)
Hakseung Shin (Hanyang University, South Korea)
Yong-Ki Lee (Sejong University, South Korea)
Myungja Kim (Kyunghee University, South Korea)
VIRTUAL GATEWAYS TO THE SPACE: UNVEILING SPACE TOURISM PERCEPTIONS THROUGH VIRTUAL REALITY’S ROLE (abstract)
PRESENTER: Sinhee Han
12:35
Siwarit Pongsakornrungsilp (Department of Digital Marketing, School of Management, Walailak University, Thailand)
Pimlapas Pongsakornrungsilp (Department of Tourism and Prochef, School of Management, Walailak University, Thailand)
Niramon Rawangngam (Department of Digital Marketing, School of Management, Walailak University, Thailand)
Pitchayaporn Pongsakornrungsilp (Faculty of Liberal Arts and Science, Thailand)
Yu He (School of Foreign Languages,Guangzhou Xinhua University, China)
Long Li (School of Business, Nanning Vocational and Technical University, China)
Vikas Kumar (Faculty of Business, Law and Social Sciences, Birmingham City University, UK)
Shishank Shishank (Faculty of Business, Law and Social Sciences, Birmingham City University, UK)
LEVERAGING SOCIAL LISTENING TOOLS FOR CRISIS MANAGEMENT: MITIGATING REPUTATION RISKS AND COMBATING FAKE NEWS IN THAILAND’S TOURISM INDUSTRY (abstract)
11:50-12:50 Session 03.09: 2025 SFT of THE HONG KONG POLYTECHNIC UNIVERSITY and GAMMA JOINT SYMPOSIUM III
11:50
Ashley Chenn (The Hong Kong Polytechnic University, Hong Kong)
David Lyu (The Hong Kong Polytechnic University, Hong Kong)
Chenhao Wang (The Hong Kong Polytechnic University, Hong Kong)
Erin Cho (The Hong Kong Polytechnic University, Hong Kong)
WEB3 MARKETING ANALYTICS: MEASURING AND MANAGING CUSTOMER ENGAGEMENT VALUE USING BLOCKCHAIN DATA (abstract)
PRESENTER: Ashley Chenn
12:05
Chenhao Wang (The Hong Kong Polytechnic University, Hong Kong)
Erin Cho (The Hong Kong Polytechnic University, Hong Kong)
AN LLM-BASED AI AGENT SIMULATION SYSTEM: FOUR-PARTY GAME DYNAMICS IN LIVE E-COMMERCE (abstract)
PRESENTER: Chenhao Wang
12:20
Lai Yung Ada Lee (Hong Kong Metropolitan University, Hong Kong)
Tilen Pigac (Hong Kong Metropolitan University, Hong Kong)
A PHENOMENOLOGICAL STUDY ON THE PSYCHOLOGICAL MECHANISMS AND EMOTIONAL RESPONSES OF CONSUMERS TO ONLINE REVIEWS OF HOTEL ATTRACTIVENESS – A COMPARATIVE ANALYSIS OF DIFFERENT GENDERS AND GEOGRAPHICAL AREAS (abstract)
PRESENTER: Lai Yung Ada Lee
12:35
Songmee Kim (School of Fashion Fashion, Hong Kong)
Erin Cho (School of Fashion Fashion, Hong Kong)
Yuri Lee (Department of Fashion and Textiles, South Korea)
Shopping with an artifical companion: AI shopping agent(AISA) service quality and companionship (abstract)
PRESENTER: Songmee Kim
12:50
Raphael Kanyire Seidu (School of Fashion and Textiles, The Hong Kong Polytechnic University, Hong Kong)
Bernice Akweley Djangmah (Department of Industrial Art, Kwame Nkrumah University of Science and Technology, Ghana)
Emmanuel Abankwah Ofori (Department of Materials Science and Engineering, Hubei University of Automotive Technology, Ghana)
Benjamin Eghan (Faculty Art, Design and Humanities, De Montfort University, UK)
George Kwame Fobiri (Department of Fashion Design and Textiles Studies, Kumasi Technical University, Ghana)
Edwina Tekper (Department of Fashion Design and Textiles Studies, Kumasi Technical University,, Ghana)
Richard Acquaye (Department of Textile Design and Technology, Takoradi Technical University, Ghana)
THE IMPACT OF SOCIAL MEDIA INFLUENCERS ON CONSUMERS' DESIRE FOR FASHION PRODUCTS IN GHANA (abstract)
11:50-12:50 Session 03.10: Digital Marketing Research and Customer Experience III
11:50
Joan-Francesc Fondevila-Gascón (ESADE, Spain)
Oscar Gutiérrez-Aragón (Escuela Universitaria Mediterrani de Barcelona (University of Girona), Spain)
David Lopez-Lopez (ESADE Business School, Spain)
Gonzalo Curiel-Barrios (AESA - Spanish Aviation Safety Agency - Ministry of Transport, Government of Spain, Spain)
Artificial Intelligence in Commercial Airlines: User Perceptions and Its Impact on Customer Experience (abstract)
12:05
Yu Chen (State University of New York, Farmingdale, United States)
Applying AI assisted gamification and 3D spatial design to address multi-sensorial differences of learners on Marketing education digital platforms (abstract)
12:20
A. Rose Downs (University of Missouri, United States)
Taylor Forillo (University of Missouri, United States)
Caroline Kopot (University of Missouri, United States)
Sophia Martin (University of Missouri, United States)
Ching Yi Ng (University of Missouri, United States)
WHAT MOTIVATES CUSTOMERS’ LIVESTREAM SHOPPING IN THE US? AN EXPLORATORY STUDY OF LUXURY/HIGH-END VS. MARKETPLACE (abstract)
PRESENTER: Caroline Kopot
12:35
Ping Wang (Xiamen University, China)
Hailin Zhang (Xiamen University of Technology, China)
Xina Yuan (Xiamen University, China)
Zixuan Wang (Xiamen University, China)
HOW DOES VIDEO SCENE LENGTH AFFECT PRODUCT SALES? RETHINKING THE IMPACT OF COMPLETION RATE ON E-COMMERCE PLATFORMS (abstract)
PRESENTER: Ping Wang
12:50
Yao Yao (University of Manchester, UK)
Transparent Technology: Evaluating the Impact of AI-Generated Ad Disclosure on Consumer Trust, Authenticity, and Purchase Intention (abstract)
13:05
Daisy Lee (The Hong Kong Polytechnic University (CPCE), Hong Kong)
Han Leung Tiffany Cheng (City University of Macau, Macao)
Sharyn Rundle-Thiele (Griffith University, Australia)
Calvin Wan (Henley Business School, University of Reading, UK)
DIGITAL ORDERING AND ITS EFFECTS ON CONSUMER PLATE WASTE REDUCTION: INSIGHTS FROM A STAKEHOLDER ORIENTATION INQUIRY (abstract)
PRESENTER: Daisy Lee
11:50-12:50 Session 03.11: Consumer Behavior on Digital Platforms I
11:50
Huixin Deng (Royal Holloway, University of London, UK)
Xiaoyue Wu (East China University of Science and Technology, China)
HOW UNCERTAIN REWARDS INFLUENCER CONSUMSERS’ REFERRAL BEHAVIOR (abstract)
PRESENTER: Huixin Deng
12:05
Ava Huijuan Yu (The University of Western Australia, Australia)
Trevor Kang Ean Chua (The University of Western Australia, Australia)
Amy Pei-Yu Chien (National Tsing Hua University, Taiwan)
Unravelling the Interaction between Content Type and Repost Source in Social Media Engagement (abstract)
PRESENTER: Ava Huijuan Yu
12:20
Peng Wang (City University of London, Bayes business school, UK)
George Balabanis (City University of London, Bayes business school, UK)
DECODING USER ENGAGEMENT AND TRUST DYNAMICS ON SHORT VIDEO PLATFORMS: A COMPREHENSIVE TYPOLOGY ROOTED IN THEORY AND EVIDENCE (abstract)
PRESENTER: Peng Wang
12:35
Rongjia Li (China Foreign Affairs University, China)
An Exploratory Study on Consumer Decision-Making under the Influence of “China-Chic” among Chinese Youth in Cyberspace (abstract)
12:50
Pius Michel Mindja (Université de Yaoundé II, Cameroon)
Martine Spence (Université d'Ottawa, Canada)
Viviane Ondoua Biwolé (university of Yaounde II, Cameroon)
PREDICT CONSUMER INTENTION TO USE MM FOR IN-STORE PURCHASES (abstract)
13:05
Olesia Nikulina (ESCP Business School, Spain)
Dhruv Grewal (Babson College, United States)
GETTING IN (VISUAL) TOUCH WITH CONSUMERS: EFFECTS OF VISUAL TEXTURE ON VISUAL PERCEPTION AND SOCIAL MEDIA ENGAGEMENT (abstract)
PRESENTER: Olesia Nikulina
13:50-15:20 Session 04.01: Global Luxury Branding IV
13:50
Vera Herédia-Colaço (Católica Lisbon School of Business and Economics, Universidade Católica Portuguesa, Portugal)
Adriana Marques (Católica Lisbon School of Business and Economics, Universidade Católica Portuguesa, Portugal)
THE IMPACT OF STORYTELLING AND AUGMENTED REALITY ON LUXURY EXPERIENCES RETAIL (abstract)
14:05
Franziska Wellendorff (Pforzheim University, Germany)
Thomas Hensel (Pforzheim University, Germany)
Fernando Fastoso (Pforzheim University, Germany)
Brands and Myths: from Coco Chanel, the Kelly Bag and a Panther - a typology of myths of valuable luxury brands (abstract)
14:20
Sanghee Kim (Texas Tech University, United States)
Hyo Jung Julie Chang (Texas Tech University, United States)
Robert Paul Jones (Texas Tech University, United States)
Tunmin Catherine Jai (Texas Tech University, United States)
MATERIAL VS. EXPERIENTIAL SELF-GIFTING: THE ROLE OF CONTEXTUAL FACTORS IN MILLENNIALS AND GEN Z’S LUXURY CONSUMPTION (abstract)
PRESENTER: Sanghee Kim
14:35
Sohyoun Shin (California State University, Chico, United States)
Hyunjung Kim (California State University, Chico, United States)
Haejoon Shin (Korea University, South Korea)
Sungho Lee (University of Seoul, South Korea)
EXAMINING BRAND CRISIS IN THE LUXURY INDUSTRY: CRISIS SPILLOVER AND POST-CRISIS COMMUNICATION SPILLOVER ON RIVAL BRANDS (abstract)
PRESENTER: Haejoon Shin
14:50
Yin Zhu Jin (Sungkyunkwan University, South Korea)
Jia Heng Li (Sungkyunkwan University, South Korea)
Tae Hyun Baek (Sungkyunkwan University, South Korea)
Gender Differences in Responding to AI versus Human-Designed Luxury Goods (abstract)
PRESENTER: Yin Zhu Jin
15:05
Minjung Cho (The Hong Kong Polytechnic University, Hong Kong)
Erin Cho (The Hong Kong Polytechnic University, Hong Kong)
Cross-Cultural Motivations for Inconspicuous Consumption (abstract)
PRESENTER: Minjung Cho
13:50-15:20 Session 04.02: Psychology & Marketing Award on Consumer Psychology & Marketing in the Age of Digital Challenges IV
13:50
Tsunwai Wesley Yuen (Royal Holloway, University of London, UK)
Jie Sun (De Montfort University Dubai, UAE)
Inspiring Consumers Using Augmented Reality (AR) in Retailing: The Value Co-creation Perspective and Boundary Condition of Implicit Beliefs (abstract)
14:05
Ruyu Yun (Loughborough University, UK)
Jie Meng (Loughborough University, UK)
Inspiring Consumer Possible Selves in Augmented Reality with Awe (abstract)
PRESENTER: Ruyu Yun
14:20
Zhaohan Xie (Ningbo University, China)
Yining Yu (Xi'an Jiaotong-Liverpool University, China)
You Wu (The University of Manchester, UK)
ENJOYING FREE TASTING! THE IMPACT OF SERVICE ROBOT ON INCREASING CONSUMER’S FREE TRIAL ACCEPTANCE (abstract)
PRESENTER: Zhaohan Xie
14:35
Kunyan Wang (School of Management, Harbin Institute of Technology, China)
Lin Fang (School of Management, Harbin Institute of Technology, China)
Jiaoju Ge (School of Management, Harbin Institute of Technology Shenzhen, China)
Guoxin Li (School of Management, Harbin Institute of Technology, China)
How humor is better? The Impact of Humorous Language Style of AI Comment Bot on Users' Social Reaction (abstract)
PRESENTER: Lin Fang
14:50
Sakshi Korde (Lazaridis School of Business and Economics, Wilfrid Laurier University, Canada)
Satadruta Mookherjee (Grenoble Ecole de Management, France)
Fiona Schweitzer (Grenoble Ecole de Management, France)
AVATAR AS SITUATIONAL SELVES: EFFECTS ON CONSUMER BEHAVIOR IN VIRTUAL RETAIL CONTEXTS (abstract)
13:50-15:20 Session 04.03: New Insights in Digital and AI Advertising IV
13:50
Chenying Hai (Huazhong university of science and technology, China)
Jun Yan (Huazhong university of science and technology, China)
Do Virtual influencers excel in emotional contagion compared to humans in digital ads? (abstract)
PRESENTER: Chenying Hai
14:05
Ziyi He (Harbin Institute of Technology Shenzhen, China)
Jiaoju Ge (Harbin Institute of Technology Shenzhen, China)
Guoxin Li (Harbin Institute of Technology, China)
INFLUENCE OF INFORMATION CHARACTERISTICS OF AI GENERATED ONLINE REVIEW SUMMARIES ON PRODUCT SALES (abstract)
PRESENTER: Jiaoju Ge
14:20
Sana Rehmat (University of Milano Bicocca, Italy)
Nadia Olivero (University of Milano Bicocca, Italy)
Alice Mazzucchelli (University of Milano Bicocca, Italy)
FROM PIXELS TO PURPOSE: EXAMINING THE ROLE OF VIRTUAL VS. HUMAN INFLUENCERS IN TRANSPORTING CONSUMERS INTO INCLUSIVE NARRATIVES (abstract)
PRESENTER: Sana Rehmat
14:35
Juan Shan (School of Management, Shanghai University, China)
Chun Wang (School of Management, Shanghai University, China)
Ling Jiang (Department of Marketing, ESG, University of Quebec at Montreal, Canada)
Annie Peng Cui (John Chambers College of Business and Economics, West Virginia University, United States)
How disclosure type and AI-designed post matters for influencer advertising on social media (abstract)
PRESENTER: Juan Shan
14:50
Jiemin Looi (Hong Kong Baptist University, Hong Kong)
Eunjin Anna Kim (University of Southern California, United States)
From Pixels to Persuasion: Assessing Authenticity and Credibility as Mechanisms of Virtual Influencer Marketing (abstract)
PRESENTER: Jiemin Looi
15:05
Yuhosua Ryoo (University of Minnesota Duluth, United States)
Matthew Lunde (University of Minnesota Duluth, United States)
Pradeep Jacob (University of Minnesota Duluth, United States)
Marat Bakpayev (University of Minnesota Duluth, United States)
The Paradox of Brand Activism Advertising: Bridging Divides and Deepening Polarization (abstract)
PRESENTER: Matthew Lunde
13:50-15:20 Session 04.04: The Future of Fashion and Luxury Advertising IV
13:50
Jung-Gyo Lee (Kyunghee University, South Korea)
Jang Ho Moon (Sookmyung Women's University, South Korea)
Luyao Shen (Kyunghee University, China)
THE EFFECTS OF LUXURY BRAND SALES PROMOTIONS ON CONSUMER INTRINSIC MOTIVATION AND BRAND PERCEPTION: THE MODERATING ROLES OF SELF-MONITORING AND BRAND GENDER (abstract)
PRESENTER: Jang Ho Moon
14:05
Priscilla Y.L. Chan (Manchester Fashion Institute, UK)
Tracy Mok (School of Fashion and Textiles, The Hong Kong Polytechnic University, Hong Kong)
Andy Wong (Loom Loop - HK UK, UK)
Glory Wan (KMT HANSA CORP, United States)
Charismatic Fashion Designers’ impact on consumers’ brand perception - an application of Heider’s Balance Theory (abstract)
PRESENTER: Tracy Mok
14:20
Erelly Suman (Indian Institute of Technology- Hyderabad, India)
Aishwarya Jain (Indian Institute of Technology, Hyderabad, India)
Rajesh Ittamalla (Indian Institute of Technology, Hyderabad, India)
Exploring the Impact of Immersive Technology on Sustainable Luxury Advertising: A Comparative Study Using the SOR Model Among Gen Z Consumers (abstract)
PRESENTER: Erelly Suman
14:35
Chenyan Zou (Shanghai University of International Business and Economics, China)
Engaging consumer through the storefront OOH: How AR elevating Advertising Creativity for Luxury Brands (abstract)
14:50
Jung Eun Lee (Auburn University, United States)
Jia Wu (Auburn University, United States)
THE IMPACT OF INCLUSIVE MARKETING ON SOCIAL PERCEPTIONS AND BRAND ANTHROPOMORPHISM IN LUXURY BRANDS (abstract)
PRESENTER: Jia Wu
15:05
Hanna Shin (Hongik University, South Korea)
Donghwy An (Seoul National University, South Korea)
Nara Youn (Hongik University, South Korea)
STATUS VS. AUTONOMY: THE INFLUENCE OF HIGH AND LOW ART IN LUXURY ADVERTISING (abstract)
PRESENTER: Hanna Shin
15:20
Sharon Nunoo (Manchester Metropolitan University, UK)
Eddie Ruofei Chen (Manchester Metropolitan University, UK)
Morolake Dairo (Manchester Metropolitan University, UK)
WEAVING STORIES OF PRESTIGE: LEVERAGING KENTE HERITAGE AND NARRATIVE STRATEGIES IN LUXURY BRAND ADVERTISING (abstract)
PRESENTER: Sharon Nunoo
13:50-15:20 Session 04.05: Global Perspectives in Business-to-Business Marketing I
13:50
Kuo-Hsiung Chang (Tunghai University, Taiwan)
INTERNATIONAL CUSTOMER INVOLVEMENT, GREEN KNOWLEDGE INTEGRATION AMBIDEXTERITY, AND “FUZZY FRONT END” OUTCOMES OF GREEN PRODUCT DEVELOPMENT IN INTERNATIONAL CUSTOMER-SUPPLIER RELATIONSHIPS (abstract)
14:05
Jeongbin Whang (Jeju National University, South Korea)
Jong-Ho Lee (Korea University, South Korea)
THE IMPACT OF INNOVATION CAPABILITY ON FIRM PERFORMANCE: THE MODERATING ROLES OF MARKET SENSING AND NETWORK CAPABILITIES (abstract)
PRESENTER: Jeongbin Whang
14:20
Shuyi Hao (ICN Business School & CEREFIGE, France)
Mourad Touzani (NEOMA Business School, France)
THE INFLUENCE OF CULTURE ON PSYCHIC DISTANCE: A CONCEPTUAL FRAMEWORK (abstract)
PRESENTER: Shuyi Hao
14:35
Jinwon Kim (BIZ SOLUTION LAB, South Korea)
Erin Cho (The Hong Kong Polytechnic University, Hong Kong)
EFFECTIVE B2B MARKETING STRATEGIES FOR RESOURCE-CONSTRAINED SMES: INSIGHTS FROM JPI HEALTHCARE IN KOREA (abstract)
PRESENTER: Jinwon Kim
14:50
Laurent Bompar (KEDGE BUSINESS SCHOOL, France)
TO BE OR NOT TO BE HUMOROUS IN BTOB SALES ACROSS CULTURES? CULTURAL EFFECTS ON HUMOR STYLE IN INTERNATIONAL BTOB BUYER-SELLER RELATIONS (abstract)
15:05
Roshan Panditharathna (University of Westminster, UK)
Yang-Im Lee (University of Westminster, UK)
Peter Trim (Birkbeck, University of London, UK)
Yang Liu (University of Westminster, UK)
David Bamber (University of Central Lancashire, UK)
Dishali Moratuwage (Altria Consulting, Sri Lanka, Sri Lanka)
Value Co-creation Through Employee-Service Robotics Collaboration: The Role of Employee Creativity (abstract)
PRESENTER: Yang-Im Lee
15:20
Feng Li (Jiangnan University, China)
Yijia Wu (Jiangnan University, China)
Neo Wong (KSMS/Jiangnan University, China)
Combating Brand Spillover: Platform Strategies of Replacement and Enablement in E-Commerce Competition (abstract)
PRESENTER: Feng Li
13:50-15:20 Session 04.06: Envisioning the Future of Hospitality and Tourism Research: Innovative Theorization, Advanced Data, and New Insights IV
13:50
Xin Zhang (Macau University of Science and Technology, Macao)
Mengxi Gao (Macau University of Science and Technology, Macao)
Caleb Huanyong Chen (Macau University of Science and Technology, Macao)
Harnessing Framing Effects and Emotional Design to Enhance Sustainable Tourism Pricing Strategies: Insights from Overtourism Contexts (abstract)
PRESENTER: Xin Zhang
14:05
Cesya Rizkika Parahiyanti (The University of Auckland, New Zealand)
Religious tourism through a behavioral lens: a systematic literature review (abstract)
14:20
Yan Zhang (School of Economics and Management, East China Normal University,, China)
Chunyi Yan (School of Economics and Management, East China Normal University, China)
Emily Ma (Surrey Business School, University of Surrey, UK)
Juan Du (School of International Business Administration, Shanghai International Studies University, China)
Yushan Chen (China Green Development Group-Happiness Industry Company, China)
A Moderated Mediation Model on Conservation/Supplement of Psychological Resource Pathway to Employee Well-being (abstract)
PRESENTER: Yushan Chen
14:35
Yewei Shang (Autonomous University of Barcelona, Spain)
Francesc Romagosa (Autonomous University of Barcelona, Spain)
Montserrat Pallares (Autonomous University of Barcelona, Spain)
The Historical Evolution of Overtourism in Barcelona and Cross-Regional Comparative Analysis: A Process Tracing Perspective (abstract)
PRESENTER: Yewei Shang
14:50
Jennifer Yee-Shan Chang (Edge Hotel School, University of Essex, United Kingdom, UK)
Whitney Vernes Smith (Edge Hotel School, University of Essex, United Kingdom, UK)
Weizheng Zhang (Newcastle University Business School, Newcastle University, UK)
Does generative artificial intelligence provide fair recommendations? – An ethnicity perspective (abstract)
PRESENTER: Weizheng Zhang
15:05
Kuo-Ching Wang (Graduate Institute of Sports, Leisure and Hospitality Management, National Taiwan Normal University, Taiwan)
Chia-Lin Hsiao (Graduate Institute of Sports, Leisure and Hospitality Management, National Taiwan Normal University, Taiwan)
Yi Gao (Graduate Institute of Sports, Leisure and Hospitality Management, National Taiwan Normal University, China)
Po-Chuan Tang (Graduate Institute of Sports, Leisure and Hospitality Management, National Taiwan Normal University, Taiwan)
WHAT ACTUALLY COUNTS? RENOVATION PRIORITIZING IN BUSINESS HOTEL (abstract)
PRESENTER: Yi Gao
13:50-15:20 Session 04.07: 2025 ANZMAC-GAMMA JOINT SYMPOSIUM
13:50
Joanna Lin (Curtin University, Australia)
Billy Sung (Curtin University, Australia)
Sean Lee (Curtin University, Australia)
STAY FOR THE PUNCHLINE: EXAMINING AD SKIPPING BEHAVIOUR IN HUMOROUS VIDEO ADS (abstract)
PRESENTER: Joanna Lin
14:05
Dorottya Sári (Korea University, South Korea)
Tony C. Garrett (Korea University, South Korea)
Enhancing Marketing through the Integration of Agile and AI (abstract)
PRESENTER: Dorottya Sári
14:20
Jeffery Xie (Curtin University, China)
Kaiqiao Zhang (Curtin University, China)
Sean Lee (Curtin University, Australia)
Exploring the impact of certain and uncertain discounts on consumer perception and behavior (abstract)
PRESENTER: Jeffery Xie
14:35
Mina Cho (Curtin University, Australia)
Zhiying Hou (UCSI University, Malaysia)
Ian Phau (Curtin University, Australia)
CONSUMER BEHAVIOUR ON MICRO-CREDENTIALS ENROLMENT: EMPIRICAL APPLICATION OF EXTENDED COM-B MODEL (abstract)
PRESENTER: Mina Cho
14:50
Anuj Jain (Indian Institute of Management, Sirmaur, India)
Greenwashing in Advertising: Consumer Perceptions, Moral Outrage, and the Path to Brand Avoidance (abstract)
15:05
Zeeshan Nadroo (Indian Institute of Management Visakhapatnam, India)
Nivin Vinoi (Indian Institute of Management Visakhapatnam, India)
Amit Shankar (Indian Institute of Management Visakhapatnam, India)
How Parasocial Interactions Drive online Purchase Intentions: A Meta-Analysis (abstract)
PRESENTER: Zeeshan Nadroo
13:50-15:20 Session 04.08: Transformational Digital Tourism Marketing IV
13:50
Zhongyuan Zhou (The Chinese University of Hong Kong, Hong Kong)
Xiang Li (The Chinese University of Hong Kong, Hong Kong)
FOSTERING HUMAN-ROBOT HARMONY: AN EXPLORATION OF PROSOCIAL BEHAVIOR TOWARDS HOTEL SERVICE ROBOTS (abstract)
PRESENTER: Zhongyuan Zhou
14:05
Chuying Xian (University of Tourism Macao (UTM), Macao)
Shanshan Qi (University of Tourism Macao (UTM), Macao)
Performance of Plastic Surgery official online platform from the Perspective of Chinese Medical Tourists (abstract)
PRESENTER: Shanshan Qi
14:20
Hongxiao Yu (Luther College, United States)
Pimonwan Doycharoen (Luther College, United States)
Joohyung Park (University of South Carolina, United States)
Kawon Kim (University of South Carolina, United States)
A QUALITATIVE INQUIRY AND CONCEPTUALIZATION OF TRAVELER COMMITMENT TO CHATGPT (abstract)
14:35
Bryan Usrey (Ritsumeikan Asia Pacific University, Japan)
Hiroaki Saito (Ritsumeikan Asia Pacific University, Japan, Japan)
SERVICE ROBOTS IN HOSPITALITY: HOW WARMTH AND COMPETENCE INFLUENCE CUSTOMER REACTIONS TO HUMAN AND ANIMAL-LIKE ROBOTS (abstract)
PRESENTER: Hiroaki Saito
14:50
Gyeonghyun Jo (Changwon National University, South Korea)
Jaehun Kim (Changwon National University, South Korea)
Qi Jiang (Changwon National University, China)
Kyung Hoon Kim (Changwon National University, South Korea)
RELATIONSHIPS AMONG AI INFLUENCER'S CHARACTERISTICS, PARASOCIAL RELATIONSHIP, PERCEIVED CREDIBILITY, AND TRAVEL INTENTION (abstract)
PRESENTER: Gyeonghyun Jo
15:05
Rosanna Leung (National Kaohsiung University of Hospitality and Tourism, Hong Kong)
TRANSFORMING HOSPITALITY MARKETING WITH AI CHATBOTS: A QUESTIONING SUPPORT TOOL FOR CREATIVE PROFESSIONALS (abstract)
15:20
Jingxian Liu (School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Hong Kong)
Fei Hao (SHTM, The Hong Kong Polytechnic University, Hong Kong)
Adil Masud Aman (School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Hong Kong)
BLOCKCHAIN-VISUALIZED SUSTAINABILITY IN TOURISM SOUVENIRS: IMPACT ON WILLINGNESS TO PAY THROUGH AUTHENTICITY PERCEPTION AND WARM GLOW (abstract)
PRESENTER: Jingxian Liu
13:50-15:20 Session 04.09: Consumer Behavior in the Technological World I
13:50
Kian Yeik Koay (Sunway University, Malaysia)
Weng Marc Lim (Sunway University, Malaysia)
Chee Wei Cheah (Shenzhen MSU-BIT University, China)
COMMERCIALIZATION OF INFLUENCER CONTENT ON SOCIAL MEDIA: THE ROLES OF PARASOCIAL RELATIONSHIPS AND SPONSORSHIP DISCLOSURES (abstract)
PRESENTER: Kian Yeik Koay
14:05
Hua Fan (Shanghai International Studies University, China)
Diandian Xiang (Zhongnan University of Economics and Law, China)
Bing Han (Shanghai University of International Business and Economics, China)
Adapting Sense of Presence to Product Uncertainties in Crafting Augmented Reality Enhanced Experiences (abstract)
PRESENTER: Hua Fan
14:20
Pius Michel Mindja (Université de Yaoundé II, Cameroon)
Martine Spence (Université d'Ottawa, Canada)
CONSUMER BEHAVIOUR IN THE FACE OF FINANCIAL INNOVATION: A SYSTEMIC REVIEW OF THE LITERATURE AND A RESEARCH PERSPECTIVE (abstract)
14:35
Chia-Yi Chen (National Pingtung University of Science and Technology, Taiwan)
Do Customers Make Self-serving Attribution for Robot-delivered Services? The Role of Anthropomorphism and Technology Autonomy (abstract)
14:50
Wanyi Chen (University of Nottingham Ningbo China, China)
Ruizhi Yuan (University of Nottingham Ningbo China, China)
Martin J. Liu (University of Nottingham Ningbo China, China)
The Rise of Companionship Service in the Digital and Social Transformation: A Systematic Literature Review (abstract)
PRESENTER: Wanyi Chen
15:05
Qi Yao (Chongqing Jiaotong University, China)
Qiuyan Wan (ChongqingJiaotong University, China)
Wenkai Zhou (Crummer Graduate School of Business at Rollins College, United States)
Jiachen Zhao (Chongqing Jiaotong University, China)
Unleashing Word-of-Mouth Potential for AI-Designed Innovations through Advertising (abstract)
PRESENTER: Qi Yao
13:50-15:20 Session 04.10: Consumer Behavior in A Globalized World
13:50
Dong Lv (School of Management, Shanghai University of Engineering Science, China)
Zi Wang (IESEG School of Management, France)
How Gift Failures Affect Givers’ Feelings of Social Exclusion and Subsequent Choices (abstract)
PRESENTER: Zi Wang
14:05
Yanyan Chen (Hainan University, China)
Dirk Moosmayer (Kedge Business School, France)
Do not break the spell in emerging markets - a cosmopolitan view on Starbucks' fair trade commitment in China (abstract)
PRESENTER: Yanyan Chen
14:20
Liwen Zhang (School of Management, Shandong University, China)
Jingwen Ma (School of Management, Shandong University, China)
Sujie Wang (School of Management, Shandong University, China)
Thriving in Adversity? The Mechanism of Negative Experiences in Cycling Tourism Fostering Transformative Growth (abstract)
PRESENTER: Liwen Zhang
14:35
Pedro Paulo Cavalcante (ESPM, Brazil)
Miguel Al Behy Kanaan Coelho (ESPM, Brazil)
Evandro Lopes (ESPM, Brazil)
Suzane Strehlau (ESPM, Brazil)
Zoran Krupka (University of Zagreb Faculty of Economics & Business, Croatia)
Vivian Strehlau (ESPM, Brazil)
USING CULTURE AND SOCIODEMOGRAPHIC VARIABLES TO EXPLAIN WHY PEOPLE LIVE ALONE AROUND THE WORLD (abstract)
PRESENTER: Vivian Strehlau
14:50
Yunxin Liu (ESSCA School of Management, France)
Choosing Close to Home: How Disease Threats Drive Preference for Local Over Global Brands (abstract)
15:05
Kazuko Sakamoto (Hosei University, Japan)
Yuya Kinzuka (Toyohashi University of Technology, Japan)
Cultural background and marketing strategies in the perception of design similarity: A comparison between the Netherlands and Japan (abstract)
PRESENTER: Kazuko Sakamoto
13:50-15:20 Session 04.11: Consumer Behavior on Digital Platforms II
13:50
Hong Yi Li (Universiti Teknologi Malaysia, UTM, China)
Ai Chin Thoo (Universiti Teknologi Malaysia, UTM, Malaysia)
Hon Tat Huam (City University of Macau, Malaysia)
Ying Tuan Lo (Xi'an Jiaotong-Liverpool University, Malaysia)
Trust Codes: Formal Mechanisms and Purchase Intentions in Online Shopping for Organic Foods in China (abstract)
PRESENTER: Hong Yi Li
14:05
Annely Beb Adolfo (Mindanao State University-Iligan Institute of Technology, Philippines)
Jana Maille Cabili (Mindanao State University-Iligan Institute of Technology, Philippines)
Jerlyn Galariana (Mindanao State University-Iligan Institute of Technology, Philippines)
Jupert Jasser Abellana (Mindanao State University-Iligan Institute of Technology, Philippines)
Shiny Rose Narit (Mindanao State University-Iligan Institute of Technology, Philippines)
How Do Parasocial Relationships with Influencers Shape Gen Z's Perception of Skincare Brands? (abstract)
PRESENTER: Shiny Rose Narit
14:20
Francesca Magno (University of Bergamo, Italy)
Fabio Cassia (University of Verona, Italy)
Christian M. Ringle (Hamburg University of Technology, Germany)
THE RESTAURANT – FOOD DELIVERY PLATFORM RELATIONSHIP: ASSESSING THE EFFECTS OF SOCIAL SUSTAINABILITY (abstract)
PRESENTER: Francesca Magno
14:35
Cherrilyn Dela Peña (Mindanao State University - Iligan Institute of Technology, Philippines)
Shulamite Ongue (Mindanao State University - Iligan Institute of Technology, Philippines)
Arneene Stella Redo (Mindanao State University - Iligan Institute of Technology, Philippines)
Shiny Rose Narit (Mindanao State University - Iligan Institute of Technology, Philippines)
Jupert Jasser Abellana (Mindanao State University - Iligan Institute of Technology, Philippines)
Ads That Stick: How Personalized Social Media Advertisements Drive Consumer Loyalty (abstract)
14:50
Dr. Quỳnh Hoa Nguyễn (Faculty of Human Resource Economics and Management, National Economics University, Viet Nam)
Thị Như Quỳnh Bùi (School of Advanced Education Programs, National Economics University, Viet Nam)
Ngọc Linh Nguyễn (School of Advanced Education Programs, National Economics University, Viet Nam)
Thị Khánh Ly Bùi (School of Trade and International Economics, National Economics University, Viet Nam)
Thùy Trang Trần (School of Trade and International Economics, National Economics University, Viet Nam)
INVESTIGATING THE RELATIONSHIP BETWEEN BIG FIVE PERSONALITY TRAITS AND IMPULSIVE BUYING BEHAVIOR IN E-COMMERCE: THE MODERATING ROLE OF EWOM (abstract)
15:05
Xin Chen (SMU, Singapore)
Yunhao Huang (UCBErkeley, United States)
Discount Depth in Broadcasting Promotions: Evidence from Online Grocery (abstract)
PRESENTER: Xin Chen
15:35-17:05 Session 05.01: Global Luxury Branding V
15:35
Lau Kong Cheen (Singapore University of Social Sciences, Singapore)
Jeffery Xie (Curtin University, China)
Sean Lee (Curtin University, Australia)
Ian Phau (Curtin University, Australia)
Is it better to be michelin and green at the same time? Exploring the perceived value and intentions towards michelin green stars (abstract)
PRESENTER: Lau Kong Cheen
15:50
Guojun Sawyer He (SKEMA Business School, France)
Marcos Cerqueira Lima (SKEMA Business School, France)
Status hope: The Conceptualisation of The Status Game (abstract)
PRESENTER: Guojun Sawyer He
16:05
Ha Youn Kim (Kunsan National University, South Korea)
Woojin Choi (Hong Kong Polytechnic University, Hong Kong)
Governance failures and brand consequences: The role of nepotism in consumer betrayal (abstract)
PRESENTER: Ha Youn Kim
16:20
Zhousheng Chang (University for the Creative Arts, UK)
Kun Wang (University of Manchester, UK)
Nadya Ostroff (University for the Creative Arts, UK)
EMBODYING COOLNESS AS A FORM CULTURAL CAPITAL OF LUXURY FASHION BRANDS -- A COMPARISON STUDY OF BURBERRY AND AQUASCUTUM (abstract)
PRESENTER: Zhousheng Chang
16:35
Yingyu Li (Waseda University, Japan)
Shinya Nagasawa (Waseda University, Japan)
LUXURY, IDENTITY, AND DIGITAL INFLUENCE: THE INTERPLAY OF CULTURAL CAPITAL AND SELF-CONCEPT ON SOCIAL MEDIA (abstract)
PRESENTER: Yingyu Li
16:50
Lala Hu (Department of Economics and Business Management Sciences, Catholic University of the Sacred Heart, Italy)
Diana A. Filipescu (Department of Strategy, Entrepreneurship and Innovation, TBS Business School, Spain)
Albena Pergelova (Department of International Business, Marketing, Strategy and Law, MacEwan University, Canada)
SHAPING LUXURY: THE STRATEGIC ROLE OF INFLUENCERS IN INTERNATIONAL FASHION BRANDING IN CHINA (abstract)
PRESENTER: Lala Hu
15:35-17:05 Session 05.02: Psychology & Marketing Award on Consumer Psychology & Marketing in the Age of Digital Challenges V
15:35
Andreawan Honora (The University of Western Australia, Australia)
Arnold Japutra (University of Southampton, UK)
Kai-Yu Wang (Brock University, Canada)
The downside of humor in social media complaint handling (abstract)
PRESENTER: Andreawan Honora
15:50
Hyeyeon Yuk (Yonsei University School of Business, South Korea)
Minji Kim (Korea University, South Korea)
Jun Hwa Cheah (University of East Anglia, UK)
Tony Garrett (Korea University Business School, South Korea)
EXPLORING THE IMPACT OF AUTONOMY AND PERCEIVED RISKS ON CONSUMER ACCEPTANCE OF AI-POWERED PRODUCTS (abstract)
PRESENTER: Hyeyeon Yuk
16:05
Erlinde Cornelis (San Diego State Univeresity, United States)
Mujtaba Ahsan (San Diego State Univeresity, United States)
Alex Yao Yao (San Diego State Univeresity, United States)
Backlash Against Activism in Reward-Based Crowdfunding Campaigns (abstract)
PRESENTER: Alex Yao Yao
16:20
Remco T Hoen (The University of Auckland, New Zealand)
Catherine Frethey-Bentham (The University of Auckland, New Zealand)
Karen Fernandez (The University of Auckland, New Zealand)
THE GAMIFIED SURVEY TAKING PROCESS FRAMEWORK: MOTIVATIONAL MATCHING HEXAD USERS WITH GAMIFICATION MECHANIC TYPE (abstract)
PRESENTER: Remco T Hoen
16:35
Yunhao Yang (Kookmin University, South Korea)
Jing Zhang (Kookmin University, South Korea)
THE UNCANNY VALLEY EFFECT IN ANTHROPOMORPHIC AI ROBOT DESIGN (abstract)
PRESENTER: Yunhao Yang
16:50
Jaeseok Lee (Yonsei University, South Korea)
Eunju Ko (Yonsei University, South Korea)
VIP-Micro Influencers: Creator Economy in Luxury Business (abstract)
PRESENTER: Jaeseok Lee
15:35-17:05 Session 05.03: New Insights in Digital and AI Advertising V
15:35
Kalpak Kulkarni (Indian Institute of Technology Roorkee, India)
UNDERSTANDING HOW AND WHEN AI-GENERATED ADS ARE SHARED BY CONSUMERS: A CONCEPTUAL FRAMEWORK (abstract)
15:50
Julie Bilby (Xi'an Jiatong-Liverpool University, China)
Gül Şener (Bahçeşehir University, Turkey)
Eda Öztürk (Bahçeşehir University, Turkey)
Kara Chan (Hong Kong Baptist University, Hong Kong)
Şafak Şahin (Oxford Business College, UK)
Digitalization and AI in Advertising: Insights from Hong Kong and Istanbul (abstract)
PRESENTER: Julie Bilby
16:05
Fengjie Zhang (Kookmin University, South Korea)
Jing Zhang (Kookmin University, South Korea)
Engaging Consumers in the Digital Age: The Role of Advertising Interaction Types in Social Media Marketing Effectiveness (abstract)
PRESENTER: Fengjie Zhang
16:20
Qi Yao (Chongqing Jiaotong University, China)
Han Zhang (Chongqing Jiaotong University, China)
Wenkai Zhou (Crummer Graduate School of Business at Rollins College, United States)
Divergent or Relevant? How Creative Advertising Influences the Persuasive Effect of AI-Generated Ads (abstract)
PRESENTER: Qi Yao
16:35
Daniela Langaro (Business Research Unit ISCTE-IUL, Portugal)
Catarina Marques (Business Research Unit ISCTE-IUL, Portugal)
Mariana Cintra (Business Research Unit ISCTE-IUL, Portugal)
THE IMPACT OF DIVERSITY IN SOCIAL MEDIA (abstract)
PRESENTER: Daniela Langaro
16:50
Tae Hyun Baek (Sungkyunkwan University, South Korea)
Jooyoung Park (Peking University HSBC Business School, China)
Hwahyeon Ahn (Sungkyunkwan University, South Korea)
Is AI Your Collaborator or Competitor? How Perceived AI Role Shapes Consumer Response to AI-Generated Advertising (abstract)
PRESENTER: Hwahyeon Ahn
15:35-17:05 Session 05.04: The Future of Fashion and Luxury Advertising V
15:35
Minjeong Kim (Millikin University, United States)
Eric Haley (University of Tennessee, Knoxville, United States)
Matthew Pittman (University of Tennessee, Knoxville, United States)
Scarcity as a Bridge: Transforming Materialism into Ethical Consumerism (abstract)
PRESENTER: Minjeong Kim
15:50
Hyunsang Son (University of New Mexico, United States)
Young Eun Park (Sookmyung Women's University, South Korea)
A DEEP UNDERSTANDING OF LUXURY FASHION BRANDS’ COLLABORATION PARTNER SELECTION STRATEGY: A DEEP LEARNING APPROACH (abstract)
PRESENTER: Hyunsang Son
16:05
Dongjae Lim (University of Alabama, United States)
Jeongah Shin (University of Cincinnati, United States)
When Silence Speaks: The Role of Greenhushing in Fashion Brand Perceptions (abstract)
PRESENTER: Dongjae Lim
16:20
Sung Hun Bae (The Hong Kong Polytechnic University, Hong Kong)
Erin Cho (The Hong Kong Polytechnic University, Hong Kong)
Juran Kim (Jeonju University, South Korea)
METAVERSE AVATARS VS. REAL MODELS: SHAPING BRAND ATTITUDES (abstract)
PRESENTER: Sung Hun Bae
16:35
Sang-Chul Son (Changwon National University, South Korea)
Joonheu Bae (The Hong Kong Polytechnic University, Hong Kong)
Kyung Hoon Kim (Changwon National University, South Korea)
CROSS-BUYING EFFECTS OF OMNICHANNEL LUXURY BRANDS ADVERTISING MESSAGE : A SELF-DETERMINATION THEORY OF PERCEIVED AGILITY (abstract)
PRESENTER: Sang-Chul Son
15:35-17:05 Session 05.05: Global Perspectives in Business-to-Business Marketing II
15:35
Chiara Cantù (Università Cattolica del Sacro Cuore, Italy)
Lala Hu (Università Cattolica del Sacro Cuore, Italy)
Mirko Olivieri (Università Cattolica del Sacro Cuore, Italy)
THE ROLE OF INCUBATORS AND ACCELERATORS IN DRIVING THE INTERNATIONALIZATION OF B2B STARTUPS (abstract)
PRESENTER: Mirko Olivieri
15:50
Vikas Arora (Department of Management Studies, Indian Institute of Technology Roorkee, India)
Jogendra Nayak (IIT Roorkee, India)
WHAT DRIVES THE VIEWERSHIP OF VIDEOS IN B2B? A STUDY OF THUMBNAIL ATTRIBUTES (abstract)
PRESENTER: Jogendra Nayak
16:05
Jose Novais Santos (Lisbon University - Lisbon School of Economics and Management, Portugal)
Joao Mota (Lisbon University - Lisbon School of Economics and Management, Portugal)
Cristina Baptista (Lisbon University - Lisbon School of Economics and Management, Portugal)
Sustainability in the fashion industry: an inter-organizational approach (abstract)
16:20
Ilenia Bregoli (Università degli Studi di Brescia, Italy)
Georgiana Els (University of Lincoln, UK)
Michelle Bonera (Università degli Studi di Brescia, Italy)
Giacomo Del Chiappa (Università degli Studi di Sassari, Italy)
INTER-ORGANISATIONAL NETWORKS AND BOUNDARY OBJECTS: AN INVESTIGATION ON THE ITALIAN CAPITAL OF CULTURE (abstract)
PRESENTER: Ilenia Bregoli
16:35
Woo Young Choi (Changwon National University, South Korea)
Jae Hun Kim (Changwon National University, South Korea)
Kyung Hoon Kim (Changwon National University, South Korea)
THE ROLE OF VALUE CO-CREATION AND AI TRANSFORMATION IN COOPETITION AND B2B FIRM'S PERFORMANCE (abstract)
PRESENTER: Woo Young Choi
16:50
Dong Hwan Park (Changwon National University, South Korea)
Kyung Hoon Kim (Changwon National University, South Korea)
Qi Jiang (Changwon National University, South Korea)
AI TRANSFORMATION AND AI ADOPTION IN B2B ENVIRONMENT (abstract)
PRESENTER: Dong Hwan Park
17:05
Jinsoo Kim (Changwon National University, South Korea)
Kyoung Hoon Kim (Changwon National University, South Korea)
RELATIONSHIP AMONG ESG MARKETING ACTIVITIES, STRATEGIC MARKETING ORIENTATIONS AND ESG CUSTOMER EQUITY (abstract)
PRESENTER: Jinsoo Kim
15:35-17:05 Session 05.06: Envisioning the Future of Hospitality and Tourism Research: Innovative Theorization, Advanced Data, and New Insights V
15:35
Jeffery Xie (Curtin University, China)
Sean Lee (Curtin University, Australia)
Fabio Costa (Curtin University, Australia)
Steve Dix (Curtin University, Australia)
To sacrifice or not? Perceived value of sacrifice green initiatives and consumer values on luxury hotel guests’ perceptions and preferences (abstract)
PRESENTER: Sean Lee
15:50
Xuerui Liu (Southeast University, China)
Minhui Wang (Southeast University, China)
How does collective effervescence during a live concert shape tourists’ memorable experiences and subjective well-being? (abstract)
PRESENTER: Xuerui Liu
16:05
Yurou Kong (Yunnan University of Finance and Economics, China)
Yinger Xu (Xiamen University, China)
Yang Yang (Guizhou Normal University, China)
Woo Gon Kim (Florida State University, United States)
SERVICE ROBOTS AND CUSTOMER VALUE CO-DESTRUCTION BEHAVIOR: MECHANISMS AND IMPACT OF SOCIAL INTERACTION CUES (abstract)
PRESENTER: Yurou Kong
16:20
Ruoran Liu (School of Economics and Management, BeiHang University, China)
Jin-Xing Hao (School of Economics and Management, BeiHang University, China)
Ziyue Gao (School of Management, Fudan University, China)
Instantaneous Emotion Mining for Smart Tourism: An Exploratory Study (abstract)
PRESENTER: Ruoran Liu
16:35
Thinh Nguyen (RMIT, Viet Nam)
Ai-Phuong Hoang (RMIT, Viet Nam)
ADVANCING SENTIMENT ANALYSIS IN TOURISM AND HOSPITALITY: A SYSTEMATIC REVIEW OF USER-GENERATED CONTENT INSIGHTS AND FUTURE DIRECTIONS (abstract)
PRESENTER: Thinh Nguyen
15:35-17:05 Session 05.07: 2025 EMAC-GAMMA JOINT SYMPOSIUM
15:35
Marc Pocsay (Nova School of Business and Economics, Portugal)
Qiwei Han (Nova School of Business and Economics, Portugal)
Maximilian Kaiser (University of Hamburg / Grips Intelligence, Germany)
UNPACKING ONLINE GROCERY CARTS: A MISSION-BASED APPROACH TO SHOPPING TRIP SEGMENTATION (abstract)
15:50
Wan Qi Lee (UNIVERSITY TEKNOLOGY MALAYSIA, Malaysia)
Ai Chin Thoo (UNIVERSITI TEKNOLOGI MALAYSIA, Malaysia)
Prof. Hon Tat Huam (City University of Macau, Macao)
Nur Shafeera Mohamad (UNIVERSITI TEKNOLOGI MALAYSIA, Malaysia)
A Value Co-Creation Framework for Understanding Consumer Intention to Adopt AI in Mobile Banking (abstract)
PRESENTER: Wan Qi Lee
16:05
Ivan Ho (Macquarie University, Australia)
The role of review bodies in AI contestation in fostering customer trust (abstract)
16:20
Michiko Miyamoto (Nagasaki University, Japan)
Liu Han (Nagasaki University, Japan)
AN EXAMINATION OF AI-BASED PURCHASE FORECHASTING (abstract)
PRESENTER: Michiko Miyamoto
16:35
Jungsil Choi (Cleveland State University, United States)
Seongsoo Jang (Cardiff University, UK)
Diversity and Prosocial Behavior: The Roles of Deprivation and Empathy (abstract)
PRESENTER: Seongsoo Jang
15:35-17:05 Session 05.08: Sustainable Consumption I
15:35
Tugra Akarsu (University of Southampton, UK)
Mohamed Mosaad (University of Southampton, UK)
FROM PREFERENCE TO PRACTICE: HOW POLICY FRAMING SHAPES SUSTAINABLE CHOICES IN THE SHARING ECONOMY (abstract)
PRESENTER: Tugra Akarsu
15:50
Yvonne S.M. Ang (Universiti Teknologi MARA, Malaysia)
Noorita Mohammad (Universiti Teknologi MARA, Malaysia)
UNDERSTANDING E-WASTE RECYCLING BEHAVIOUR THROUGH THE THEORY OF PLANNED BEHAVIOUR: THE ROLE OF ENVIRONMENTAL VALUES, MORAL NORMS AND CONVENIENCE (abstract)
PRESENTER: Yvonne S.M. Ang
16:05
Huixin Deng (Royal Holloway, University of London, UK)
Shaoguang Yang (International Business School, Beijing Foreign Studies University, China)
Freshness Matters: How Price (versus Quantity) Discounts Influence Consumer Response When Purchasing Near-expired Products (abstract)
PRESENTER: Huixin Deng
16:20
Arijit Das (XLRI JAMSHEDPUR, India)
Making Brand’s sustainability communication more effective: message characteristics (abstract)
16:35
Jiyeon Kim (University of South Carolina, United States)
Md. Rafiqul Islam Rana (University of South Carolina, United States)
EXPANDED VALUE-BELIEF-NORM (VBN) MODEL OF SUSTAINABLE FOOD CONSUMPTION (abstract)
PRESENTER: Jiyeon Kim
16:50
Yujeong Won (Seoul National University, Dept. of Fashion and Textiles, South Korea)
Seyoon Jang (Korea University, Dept. of Home Economics Education, South Korea)
Hayoun Kim (Kunsan National University, South Korea)
Yujin Kim (Seoul National University, Dept. of Fashion and Textiles, South Korea)
Youngho Sim (Seoul National University, Dept. of Fashion and Textiles, South Korea)
Yuri Lee (Seoul National University, Dept. of Fashion and Textiles / Research Institute of Human Ecology, South Korea)
STRATEGIES FOR ADOPTING DIGITAL PRODUCT PASSPORTS IN THE TEXTILE AND FASHION INDUSTRY FOR SUSTAINABLE CONSUMPTION (abstract)
PRESENTER: Yujeong Won
15:35-17:05 Session 05.09: Consumer Behavior in the Technological World II
15:35
Steven Sachi Pangilinan (Mindanao State University - Iligan Institute of Technology, Philippines)
DETERMINANTS OF CUSTOMER PURCHASE INTENTION TO ONLINE FOOD DELIVERY SERVICES: A CASE IN ILIGAN CITY (abstract)
15:50
Zhenfeng Ma (Jiangnan University, China)
Jiayi He (Jiangnan University, China)
Providing Causal Explanation Enhances Consumer Adoption of New Products (abstract)
PRESENTER: Zhenfeng Ma
16:05
Yupin Patarapongsant (SASIN School of Management, Chulalongkorn University, Thailand)
Roland Gau (National YangMing ChiaoTung University, Taiwan)
Social Elements of Innovative/Traditional Practices in Subsistence Entrepreneurship: Examining Subsistence Entrepreneurs in Southernmost Rural Thailand on the Role of Technology in Shaping Behaviors (abstract)
15:35-17:05 Session 05.10: Digital Marketing and Social Media, Business Model and Innovation for Value Creation I
15:35
Abegail Mae Alba (Mindanao State University- Iligan Institute of Technology, Philippines)
Charmaine Joy Flores (Mindanao State University- Iligan Institute of Technology, Philippines)
Lucy Lumayaga (Mindanao State University- Iligan Institute of Technology, Philippines)
Shiny Rose Narit (Mindanao State University- Iligan Institute of Technology, Philippines)
TIKTOK'S MARKETING IMPACT: EXPLORING SOCIAL IDENTIFICATION, SATISFACTION, AND CUSTOMER INTENTIONS (abstract)
PRESENTER: Shiny Rose Narit
15:50
Fangfang Li (University of Leeds, UK)
Zhe Zhu (University of Vaasa, Finland)
AI and Social media marketing: A systematic review and future research direction (abstract)
PRESENTER: Zhe Zhu
16:05
Dayananda Palihawadana (University of Leeds, UK)
IMPACT OF SOCIAL MEDIA USAGE ON MICRO AND SMALL BUSINESSES IN THE UNITED KINGDOM (abstract)
16:20
Irina Atkova (University of Oulu, Finland)
Tamara Galkina (Aalto University Business School, Finland)
Petri Ahokangas (University of Oulu, Finland)
Florian Lüdeke-Freund (ESCP Business School, Germany)
Managing tensions in transitioning towards a sustainable business model (abstract)
PRESENTER: Irina Atkova
16:35
Risqo Wahid (University of Jyväskylä, Finland)
Muniba Rauf (University of Jyväskylä, Finland)
Mayura Selvarajah (University of Jyväskylä, Finland)
Pedro Neto (University of Jyväskylä, Finland)
Anastasios Mavrolampados (University of Jyväskylä, Finland)
Eeva-Lotta El Hosri (University of Jyväskylä, Finland)
Heidi Luck (University of Jyväskylä, Finland)
Oleksiy Khriyenko (University of Jyväskylä, Finland)
Geoff Luck (University of Jyväskylä, Finland)
Redefining Bandwagon Cues (abstract)
PRESENTER: Risqo Wahid
16:50
Zazli Lily Wisker (Eastern Institute of Technology, Hawke's Bay, New Zealand, New Zealand)
Noor Alani (Eastern Institute of Technology, Hawke's Bay, New Zealand)
Leveraging Machine Learning Algorithms and Online Survey in Influencer Marketing Attributes and Purchase Intention - Construct Development, Measurement and Use (abstract)
15:35-17:05 Session 05.11: Consumer Behavior on Digital Platforms III
15:35
Fuyume Sai (Daito Bunka University, Japan)
An Analysis of Impulse Purchases in Interactive E-Commerce Using Bibliometric and Textual Data (abstract)
15:50
Harryanto Suhardjo (National Taiwan University of Science and Technology, Taiwan)
Karl Akbari (Fakultät 1, Hochschule Bremen, Germany)
Revenue Optimization Strategies for Creators on Reward-based Crowdfunding Platform (abstract)
16:05
Jialin Snow Wu (University of Huddersfield, Huddersfield Business School, UK)
Chen Zheng (Leeds Beckett University, UK)
THE IMPACT OF CONTENT SOURCE IN SHORT-VIDEO MARKETING: AI DISCLOSURE AND CONSUMER TOLERANCE EFFECTS (abstract)
PRESENTER: Jialin Snow Wu
16:20
Osmud Rahman (School of Fashion, Toronto Metropolitan University, Canada)
A STUDY OF GAMER IDENTITY AND WELL-BEING THROUGH COLLABORATIVE FASHION VIDEO GAME (abstract)
16:35
Sen Wang (Keio University, Japan)
Hirotsugu Takahashi (Chiba University, Japan)
THE IMPACT OF CONSUMER PERSONALITY TRAITS ON POSITIVE AND NEGATIVE eWOM MOTIVATIONS (abstract)
PRESENTER: Sen Wang
16:50
Earlwell Camelotes (College of Economics, Business, and Accountancy – Mindanao State University – Iligan Institute of Technology (MSU-IIT), Philippines)
FACTORS AFFECTING ADOPTION OF MOBILE PAYMENT SYSTEMS BY CONSUMERS AND BUSINESS OWNERS IN ILIGAN CITY, PHILIPPINES (abstract)
15:35-18:30 Session Multimedia: Multimedia Presentations
Wang Yang (18299593451, China)
Tan Fusheng (18299593451, China)
Bai Yuqi (18299593451, China)
Exploring Experiential Marketing Strategies of Luxury Fashion Brands in the Metaverse: An In-Depth Analysis of Immersive Consumer Engagement (abstract)
PRESENTER: Wang Yang
Kexin Qin (University of Edinburgh, UK)
Kirsten Cowan (University of Edinburgh, UK)
Teea Palo (University of Edinburgh, UK)
APPLICATIONS OF METAVERSE IN TOURISM MARKETING: A SYSTEMATIC LITERATURE REVIEW (abstract)
PRESENTER: Kexin Qin
Jiseon Han (University of East Anglia, UK)
George Balabanis (City, University of London, UK)
THE CELEBRIFICATION PROCESS OF KOREAN SOCIAL MEDIA INFLUENCERS (abstract)
PRESENTER: Jiseon Han
Tra My Vu (https://www.facebook.com/tramee.vu.57?locale=vi_VN, Viet Nam)
Khanh Linh Do (https://www.facebook.com/erilesfranser?locale=vi_VN, Viet Nam)
Thi Thao Nguyen (https://www.facebook.com/nguyen.thao.490667?locale=vi_VN, Viet Nam)
ADVERTISING IN THE FINANCIAL SECTOR: FACTORS INFLUENCING STUDENTS’ INVESTMENT INTENTIONS (abstract)
PRESENTER: Thi Thao Nguyen
Hui Sang (Shanghai University of International Business and Economics, China)
Lizhu Davis (California State University, Fresno, United States)
Body Image and Impulsive Shopping (abstract)
PRESENTER: Lizhu Davis
Haiwang Liu (School of Business, Sun Yat-sen University, China)
Xiaoyun Han (School of Business, Sun Yat-sen University, China)
Limin Xiao (School of Business, Sun Yat-sen University, China)
Yundan Zheng (School of Business, Sun Yat-sen University, China)
The More Innovative the Better? The Effect of Amenity Innovation on Customers’ Booking Intentions in P2P Accommodation (abstract)
PRESENTER: Haiwang Liu
Ronnie Figueiredo (Nova SBE Data, Operations and Technology Knowledge Center, Portugal)
Fabio Cardoso (Nova SBE Data, Operations and Technology Knowledge Center, Portugal)
Alexandre Marques Coutinho (Nova SBE Data, Operations and Technology Knowledge Center, Portugal)
Ana Carolina Menino Madeira (Nova SBE Data, Operations and Technology Knowledge Center, Portugal)
Andrés José Zapata Pérez (Nova SBE Data, Operations and Technology Knowledge Center, Portugal)
Gregor Roytberg (Nova SBE Data, Operations and Technology Knowledge Center, Portugal)
João Santos (Blockchain Developer at Unlockit, Portugal)
POTENTIAL GOVERNANCE FRAMEWORK FOR A CONDOMINIUM ONCE THE LEGISLATOR ALLOWS THE TOKENIZATION OF PROPERTY RIGHTS (abstract)
PRESENTER: João Santos
Ushio Dazai (Fukuoka University, Japan)
Price Revisions of Subscription Service: Focusing on Price Sensitivity and Retention (abstract)
Ziyi Yang (Washington State University, United States)
Ting Chi (Washington State University, United States)
Lu Jiang (Nanchang University, China)
CULTURAL IDENTITY AND GEN Z: ACCEPTANCE OF HAN ETHNIC CLOTHING IN TOURIST RENTALS (abstract)
PRESENTER: Ziyi Yang
Bimali Wijesundara (University of Kelaniya, Sri Lanka)
The Impact of UGC on Travelers’ Lodging Intention with the Mediating Effect of the Usefulness of Contents: Special Reference to Travel Lodges in Sri Lanka (abstract)
Jongkuk Shin (Pusan National University, South Korea)
Jaehun Kim (Changwon National University, South Korea)
Muhammad Waqas Khan (Pusan National University, South Korea)
THE PARADOX OF TRANSPARENCY: THE DUAL IMPACT OF SPONSORSHIP DISCLOSURE ON TRAVEL INFLUENCER CREDIBILITY, DESIRE TO MIMIC, AND VISIT INTENTION (abstract)
Yi-Ting Chu (Department of Business Administration, National Chengchi University, Taiwan)
Kuan-Ju Chen (Department of Business Administration, National Chengchi University, Taiwan)
Why Curiosity Solutions Matter: Moderating the Impact of Curiosity on Brand Attitude and Engagement (abstract)
PRESENTER: Yi-Ting Chu
Jie Yang (Hokkaido University, Japan)
Shubin Yu (HOKKAIDO UNIVERSITY, Japan)
TAP, PAY, AND STAY HAPPY: IS MOBILE PAYMENT SERVICE QUALITY THE HIDDEN KEY TO TOURIST SATISFACTION? (abstract)
PRESENTER: Jie Yang
Jue Wang (Josai University, Japan)
Akinori Ono (Keio University, Japan)
ARE BLEED LOGOS EFFECTIVE FOR TRAVELERS IN CROWDED TOURIST DESTINATIONS? (abstract)
PRESENTER: Jue Wang
Jeeweon Wee (Korea University, South Korea)
Yoon-Jung Lee (Korea University, South Korea)
THE EFFECT OF IDEALIZED FEMALE VIRTUAL INFLUENCERS ON WOMEN’S APPEARANCE COMPARISON : A SERIAL MEDIATION MODEL OF OBJECTIFICATION AND SOCIAL COMPARISON (abstract)
PRESENTER: Jeeweon Wee
Shiya Yuan (University of Tourism Macao (UTM), Macao)
Shanshan Qi (University of Tourism Macao (UTM), Macao)
Artificial Intelligence (AI) technologies in hotel sustainable development (abstract)
PRESENTER: Shanshan Qi
Ioanna Anagnostopoulou (University of Peloponnese, Greece)
Krinanthi Gdonteli (University of Peloponnese, Greece)
Pinelopi Athanasopoulou (University of Peloponnese, Greece)
George Kipraios (University of Peloponnese, Greece)
HABITUS, TASTE AND MOTIVES FOR DARK TOURISM CONSUMPTION (abstract)
Elmira Bogoviyeva (Kimep University, Kazakhstan)
Azamat Gimranov (KIMEP University (fomer), Kazakhstan)
Enhancing National Image Via Sporting Events: The Case of The Global Nomad Games in Kazakhstan (abstract)
Aditya Sharma (Mizoram University, India)
Rahul Bora (Mizoram University, India)
Decoding Credibility and Influence: How Destination Videos Shape Travel Intentions (abstract)
PRESENTER: Aditya Sharma
Julia Schönbrunn (Julia Schönbrunn Organisationsentwicklung, Germany)
Sven Kuenzel (University of Greenwich, UK)
Ewa Krolikowska (University of Greenwich, UK)
IDENTIFICATION WITH A DESTINATION MANAGEMENT ORGANISATION (DMO) (abstract)
PRESENTER: Sven Kuenzel
Hyunsang Son (University of New Mexico, United States)
Young Eun Park (Sookmyung Women's University, South Korea)
Si-yoon Park (Sookmyung Women's University, South Korea)
Seoyoung Park (Sookmyung Women's University, South Korea)
THE MODERATING ROLE OF INFLUENCER MARKETING IN POP-UP STORE EFFECTIVENESS: EVIDENCE FROM FIELD DATA (abstract)
PRESENTER: Hyunsang Son
Sajith Narayanan (FLAME University, India)
Rohit Tiwari (FLAME University, India)
Designing and Implementing a Live Digital Campaign Planning Capstone: A Framework for Experiential Learning in Marketing Education (abstract)
PRESENTER: Rohit Tiwari
Hyoungkoo Ha (Seoul Business School at aSSIST University, South Korea)
Erin Cho (The Hong Kong Polytechnic University, Hong Kong)
Legal and Ethical Challenges of AI-Driven Marketing: A Case Law Analysis and Policy Recommendations (abstract)
PRESENTER: Hyoungkoo Ha
Sha Wang (Fudan University, China)
Enhancing tourist experience for culture destinations by digital storytelling (abstract)
Andrea Reményi (University of Sopron, Centre for Corporate Relations and Innovation, Hungary)
The evolution of prestige in the luxury industry: a network of opportunities for digital trends and innovative marketing strategies (abstract)
Chanthika Pornpitakpan (University of Macau, Macao)
Guanyuan Lu (Ecoflow Technology Incorporation, China)
Qiuling Li (Jiangsu College of Tourism, China)
Advertising and Sales Promotion Effects on Retail Store Sales: Big Data Analytics (abstract)
Amit Kumar (Great Lakes Institute of Management Gurgaon, India)
Harish Kumar (Great Lakes Institute of Management Gurgaon, India)
Scale Development Study on Artificial Intelligence Automation-Augmentation in the Service Industry (abstract)
Chih-Wei Lin (Soochow University, Taiwan)
Lei-Yu Wu (National Chengchi University, Taiwan)
STRENGTHENING BRAND OWNERS’ ROLES IN TRIADIC RELATIONSHIPS: LEVERAGING TIES WITH INDIRECT CUSTOMERS (abstract)
Neha Sadhotra (NMIMS Mumbai, India)
Kalpesh Vedak (NMIMS Mumbai, India)
BEYOND THE HUMAN TOUCH: AI INFLUENCERS AND THEIR IMPACT ON MILLENNIALS' PURCHASE DECISIONS IN SOCIAL COMMERCE (abstract)
Yupin Patarapongsant (SASIN Chulalongkorn Universit, Thailand)
Tanyatip Kharuhayothin (University of Phayao, Thailand)
MORALLY CONTROVERSIAL CONSUMPTION: A STUDY OF PROSTITUTES AND THEIR CLIENTS IN THAILAND (abstract)
Marta Blazquez Cano (Senior Lecturer in Fashion Marketing, UK)
Consumers take control: a redefinition of the in-store experience through the use of technology (abstract)
Osmud Rahman (School of Fashion, Toronto Metropolitan University, Canada)
Hong Yu (School of Retail Management, Toronto Metropolitan University, Canada)
Megan Hughes (Communication and Culture, Toronto Metropolitan University, Canada)
Karun Tangri (School of Retail Management, Toronto Metropolitan University, Canada)
Zachary Robichaud (School of Retail Management, Toronto Metropolitan University, Canada)
EXAMINING APPAREL SHOPPING EXPERIENCES OF BABY BOOMERS AS CAREGIVERS FOR ELDERLY INDIVIDUALS (abstract)
Miku Sugimoto (Graduate School of International Media, Communication and Tourism Studies, Hokkaido University, Japan)
Yi Xuan Ong (Research Faculty of Media and Communication, Hokkaido University, Japan)
POPULARITY OR INFORMATION QUALITY: EXPLORING EFFECTS OF NANO-INFLUENCERS’ POSTS INFLUENCING PURCHASE INTENTIONS ON X (abstract)
Medic Dragana (ICD BUSINESS SCHOOL, France)
THE NEW ERA OF LUXURY: THE ART OF PERSUASION IN THE DIGITAL WORLD (abstract)
Sohei Oku (Nagasaki University, Japan)
Michiko Miyamoto (Nagasaki University, Japan)
AN ANALYSIS OF THE INFLUENCE OF BEER COMMERCIALS ON PURCHASE INTENTION USING SENSORY MARKETING METHODS (abstract)
PRESENTER: Sohei Oku
17:15-18:30 Session 06.01: Global Luxury Branding VI
17:15
Jin Jeong (Department of Fashion and Textiles. Seoul National University, South Korea)
Silvia Pérez-Bou (ISEM Fashion Business School - University of Navarra, Spain)
REDEFINING LUXURY FASHION BRANDING THROUGH THE STORES: AN INTERNATIONAL PERSPECTIVE OF ARCHITECTURE AND SENSORY MARKETING ELEMENTS (abstract)
17:30
Vera Rebiazina (National Research University Higher School of Economics, Russia)
Alexander Krasnikov (Nazarbayev University, United States)
THE TRANSITION OF THE FASHION MARKET AFTER EXIT OF LUXURY BRANDS: THE EVIDENCE FROM THE NATURAL EXPERIMENT (abstract)
PRESENTER: Vera Rebiazina
17:45
Marta Massi (Athabasca University, Canada)
Andrea Rurale (Bocconi University, Italy)
José I. Rojas-Méndez (Carleton University, Canada)
Andrea Vocino (Deakin University, Australia)
Alessandra Ricci (SDA Bocconi, Italy)
From Canvas to Couture: The Influence of Artification on Luxury Branding (abstract)
PRESENTER: Marta Massi
18:00
Qi Jiang (Changwon National University,, South Korea)
Joonheui Bae (The Hong Kong Polytechnic University, Hong Kong)
Sang Chul Son (Changwon National University, South Korea)
Kyung Hoon Kim (Changwon National University, South Korea)
BALANCING LUXURY AND SUSTAINABILITY: THE ROLE OF AI INFLUENCER MESSAGING AND TRADE-OFF DISCOMFORT IN SHAPING CONSUMER PURCHASE INTENTION (abstract)
PRESENTER: Qi Jiang
18:15
Honglei Liu (Dalian University of Foreign Languages, China)
Xinran Wang (Peking University, China)
Mengmeng Zhang (Jiangnan University, China)
Huanzhang Wang (Jiangnan University, China)
Kyung Hoon Kim (Changwon National University, South Korea)
Effects of Consumption Congruence on Consumer Preference on AI Driven Service of Luxury Brands (abstract)
PRESENTER: Xinran Wang
17:15-18:30 Session 06.02: Psychology & Marketing Award on Consumer Psychology & Marketing in the Age of Digital Challenges VI
17:15
Anuj Jain (Indian Institute of Management, Sirmaur, India)
Sampa Anupurba Pahi (Indian Institute of Management, Lucknow, India)
Debasis Pradhan (XLRI Xavier School of Management, Jamshedpur, India)
Self-Tracking as a Nudge: Fostering Sustainable Consumption through Consumer-based Activity Tracking Systems (abstract)
17:30
Sunhwa Choi (Waikato University, New Zealand)
Ethical Consumption in the Age of AI: A Comparative Analysis of AI and Human Agents (abstract)
17:45
Elissar Toufaily (DVRC- Léonard De Vinci Higher Education, France)
Saeedeh Rezaee Vessal (DVRC- Léonard De Vinci Higher Education, France)
DO WEB3 METAVERSES PROVIDE GREATER VALUE TO CONSUMERS THAN WEB2? EXPERIMENTAL INSIGHTS (abstract)
PRESENTER: Elissar Toufaily
18:00
Hong Luo (Ewha Womans University, South Korea)
Seong-Yeon Park (Ewha Womans University, South Korea)
EXPLORING ESG AUTHENTICITY AND CONSUMER MEANING-OUT PROPENSITY IN THE ERA OF SUSTAINABLE MARKETING: IMPACTS ON CONSUMER PSYCHOLOGY, BRAND AUTHENTICITY, AND LOYALTY (abstract)
PRESENTER: Hong Luo
18:15
Jonghwan Kim (korea university, South Korea)
Danbi Kim (Korea University, South Korea)
THE TICKING CLOCK: HOW TIME-OF-DAY AFFECTS THE HELPFULNESS OF REVIEW (abstract)
PRESENTER: Jonghwan Kim
17:15-18:30 Session 06.03: New Insights in Digital and AI Advertising VI
17:15
Orane Farrah Lahcine (School of Business Administration, Ulsan National Institute of Science and Technology, South Korea)
Yeolib Kim (School of Business Administration, Ulsan National Institute of Science and Technology, South Korea)
DECODING SIGNALS: CONSUMER RESPONSES TO GENAI-DRIVEN TOURISM ADS AND THE IMPACT OF DISCLOSURE (abstract)
17:30
Sungwon Lee (University of Seoul, South Korea)
Ji Hee Song (University of Seoul, South Korea)
Exploring the Most Effective Consumer-AI Interaction Types based on Consumer Decision Context (abstract)
PRESENTER: Sungwon Lee
17:45
Sunnyoung Lee (Dongguk University, South Korea)
Jaewook Bae (Dongguk university, South Korea)
MICRO VS. MACRO INFLUENCERS: APPLYING TDA TO ANALYZE TRUST NETWORKS AND CONSUMER RESPONSES (abstract)
PRESENTER: Jaewook Bae
18:00
Meiling Yin (School of Business, Sejong University, South Korea)
Wenying Tan (School of Business, Sungkyunkwan University, South Korea)
Eun-Ju Lee (School of Business, Sungkyunkwan University, South Korea)
Understanding AI-powered Inconsistent Recommendations: Insights from fMRI Studies (abstract)
PRESENTER: Meiling Yin
18:15
Alessandro Bigi (University of East London, UK)
Fabio Cassia (Universita' di Verona, Italy)
Michelle Bonera (Università degli Studi di Brescia, Italy)
THE DOUBLE-EDGED SWORD OF AI IN SOCIAL MEDIA INFLUENCER MARKETING (abstract)
PRESENTER: Alessandro Bigi
17:15-18:30 Session 06.04: Privacy, Security, and Safety in Marketing and Consumer Behavior
17:15
Magdalini Soureli (Piraeus Bank, Greece)
Ioannis Chaniotakis (Piraeus Bank, Greece)
Maria Salamoura (University of the Aegean, Greece)
THE NEGATIVE IMPACT OF PERCEIVED RISK ON NEOBANKS’ ADOPTION (abstract)
17:30
Hua Ariel Li (EDHEC Business School, France)
Monica Grosso (EMLYON Business School, France)
Kumar Ranjan (EDHEC Business School, France)
CONSUMERS’ PRIVACY PROTECTION BEHAVIORS IN SMART DEVICES ADOPTION: A PERSON-CENTERED INVESTIGATION (abstract)
PRESENTER: Hua Ariel Li
17:45
Su Jin Yang (Sungshin Women's University, South Korea)
Jungwon Nam (Sungshin Women's University, South Korea)
THE CONSUMER PERCEPTION OF DARK PATTERNS ON ONLINE TRAVEL PLATFORMS (abstract)
PRESENTER: Jungwon Nam
17:15-18:30 Session 06.05: Entrepreneurial Marketing / Managerial Decision-Making in Marketing
17:15
Taewan Kim (University of Scranton, United States)
Byungku Lee (University of Lavern, United States)
Seung Hoon Jang (Bloomsburg University, United States)
LENIENT BANKRUPTCY LAWS AND ENTREPRENEURIAL GROWTH ASPIRATIONS (abstract)
PRESENTER: Taewan Kim
17:30
Kyriakos Kyriakopoulos (ALBA GBS, AMERICAN COLLEGE OF GREECE, Greece)
Paul Hughes (Lancaster University Management School, UK)
THE ROLE OF RELATIONAL CAPABILITIES IN RADICAL INNOVATIONS (abstract)
17:45
Shinichiro Hata (Ph.D. student, Keio University, Japan)
Akira Shimizu (Keio University, Japan)
CONSUMER CHOICE OF RETAIL FORMAT IN THE OMNI-CHANNEL ERA: A TIME-OF-DAY PERSPECTIVE (abstract)
PRESENTER: Shinichiro Hata
18:00
Dorina Marie Ytang (MSU-IIT (Student), DOST (Employee), Philippines)
Marlo Novino (MSU-IIT, Philippines)
INNOVATION FOR COMMERCIAL PERFORMANCE AMONG SETUP BENEFICIARIES IN NORTHERN MINDANAO: THE MODERATING ROLE OF DOST IFUND (abstract)
18:15
Joel Lo Ribeiro (King's College London, UK)
Kirk Plangger (King's College London, UK)
Matteo Montecchi (King's College London, UK)
Friend or Foe? Unpacking Biases in Artificial Intelligence-Aided Supplier Scouting (abstract)
PRESENTER: Joel Lo Ribeiro
17:15-18:30 Session 06.06: Envisioning the Future of Hospitality and Tourism Research: Innovative Theorization, Advanced Data, and New Insights VI
17:15
Li Zeng (Jiangxi Normal University, China)
Yingsha Zhang (School of Tourism Sun Yat-sen University, China)
Hongbo Liu (Surrey Hospitality and Tourism Management Surrey Business School, University of Surrey, UK)
Understanding tourist regret: A conceptual model (abstract)
PRESENTER: Li Zeng
17:30
Yu Jiang (Doctor, Hong Kong)
Unveiling Consumer Preferences through biological signals: An experiment based on fNIRS and eye-tracking in Cultural and Creative Product Design (abstract)
17:45
Iris Xue (Birmingham Business School, University of Birmingham, UK)
Scott McCabe (Birmingham Business School, University of Birmingham, UK)
WHY FLEXIBILITY BENEFITS TOURIST EXPERIENCE: THE ROLE OF (NOT) NEEDING FOR GOAL CLOSURE (abstract)
PRESENTER: Iris Xue
18:00
Akinori Ono (Keio University, Japan)
Ryohei Kitazawa (Keio University, Japan)
Makoto Ono (Meiji University, Japan)
LIFE-SIZED STANDEES OF ANIME CHARACTERS OR AUGMENTED REALITY, WHICH IS BETTER TOOLS FOR DESTINATION MARKETING? (abstract)
PRESENTER: Makoto Ono
18:15
Lingyan Zhang (The Chinese University of Hong Kong, Hong Kong)
Elisa Chan (The Chinese University of Hong Kong, Hong Kong)
Lisa Wan (The Chinese University of Hong Kong, Hong Kong)
Leveraging Karmic Investment Motivation To Nudge Tourist Pro-Environmental Behavior (abstract)
PRESENTER: Lingyan Zhang
18:30
Hsuan Hsu (National Kaohsiung University of Science and Technology, Taiwan)
GENERATIVE ARTIFICIAL INTELLIGENCE AS A CATALYST FOR REVITALIZING HOSPITALITY SPIRIT: SUSTAINING THE CORE OF HUMAN-CENTRIC SERVICE (abstract)
17:15-18:30 Session 06.07: 2025 NZAI-GAMMA JOINT SYMPOSIUM
17:15
Soonjong Kim (University of Auckland, New Zealand)
Yuri Seo (University of Auckland, New Zealand)
Saira Khan (University of Auckland, New Zealand)
Benjamin Voyer (ESCP Business School, UK)
HOW LUXURY UPCYCLING ENHANCES BRAND ATTITUDE THROUGH THE CREATOR’S ESSENCE (abstract)
PRESENTER: Soonjong Kim
17:30
Yunxuan Sun (Nanjing University, China)
Youkai Kyle Xiao (Nanjing University, China)
Dickson Tok (Nanjing University, China)
Xing-Yu Marcos Chu (Nanjing University, China)
Yunhui Huang (Nanjing University, China)
What Makes A Logo Premium? How Brand Logo Kerning Affects Premium Brand Evaluation (abstract)
PRESENTER: Yunxuan Sun
17:45
Amy Errmann (Auckland University of Technology, New Zealand)
Slowing time, shaping the future: the effect of mindfulness on intertemporal choice (abstract)
18:00
Herbert Sima (University of Auackland, New Zealand)
Beyond Discounts: Unpacking Consumer Purchase Intentions in China’s Livestreaming E-Commerce Market (abstract)
18:15
Divya Tewari (University of Auckland, United States)
Yuri Seo (University of Auckland, New Zealand)
Eugene Chan (Toronto Metropolitan University, Canada)
BRAND REDEMPTION: HOW LIBERALS AND CONSERVATIVES DIFFER IN MORAL LICENSING (abstract)
PRESENTER: Divya Tewari
17:15-18:30 Session 06.08: Sustainable Consumption II
17:15
Monica Mendini (University of Applied Sciences and Arts of Southern Switzerland, Switzerland)
Daina Matise Schubiger (University of Applied Sciences and Arts of Southern Switzerland, Switzerland)
Salvatore Maione (University of Applied Sciences and Arts of Southern Switzerland, Switzerland)
Paula C. Peter (San Diego State University, United States)
ENCOURAGING SUSTAINABLE DIETS: HOW IMMERSIVE EXPERIENCES SHAPE THE WILLIGNESS TO EAT BUGS (abstract)
PRESENTER: Monica Mendini
17:30
Heejung Park (Northern Michigan University, United States)
Matthew Lunde (University of Minnesota Duluth, United States)
Narang Park (Northern Michigan University, United States)
OVERCONFIDENCE OR RESILIENCE? INVESTIGATING THE DUAL ROLE OF SELF-ESTEEM IN CONSUMER DECISION-MAKING (abstract)
PRESENTER: Matthew Lunde
17:45
Mei-Fang Chen (Tatung University, Taiwan)
Applying a stimulus-organism-response (S-O-R) model to explain people’s pro-environmental behaviors (abstract)
18:00
Letwin Tawira (The Hong Kong Polytechnic University, Hong Kong)
Alex Ivanov (The Hong Kong Polytechnic University, Hong Kong)
“DOES ANYONE ELSE JUST CONSTANTLY WANT NEW CLOTHING?” UNDERSTANDING AND ADDRESSING THE DESIRE FOR NEW CLOTHING (abstract)
PRESENTER: Letwin Tawira
18:15
Lilia Righi (IDRAC BUSINESS SCHOOL, France)
Walking the Talk: Bridging the Gap Between Sustainable Fashion attitude and Consumer Behavior with Gen Z: The Contribution of Neutralization Theory (abstract)
17:15-18:30 Session 06.09: Global Marketing Strategy and Decision Making
17:15
Tamara Galkina (Aalto University School of Business, Finland)
Man Yang (Hanken School of Economics, Finland)
A STRATEGIC-CONFLICT PERSPECTIVE ON THE INTERPLAY OF CAUSATION AND EFFECTUATION IN ENTREPRENEURIAL MARKETING PROCESS OF INVs (abstract)
PRESENTER: Tamara Galkina
17:30
Katerina Boncheva (Cardiff University, UK)
Nilay Bıçakcıoğlu-Peynirci (University of Sussex, UK)
Robert E. Morgan (Cardiff University, UK)
Matthew J. Robson (Cardiff University, UK)
Mark Toon (Cardiff University, UK)
Staying or Leaving? Resource Redeployment and Real Options Effects in Accelerating or Mitigating Firms’ International Market Exit Decisions (abstract)
17:45
Valeria Pentttinen (Northern Illinois University, Finland)
Johanna Frösén (Aalto University, Finland)
Magnus Hultman (Brock University, Canada)
Marketing mix modeling reimagined: Leveraging ai for data-driven decisions (Abstract) (abstract)
18:00
Trathep Vanabriksha (King's College London, UK)
Joel Lo Ribeiro (King's College London, UK)
Kirk Plangger (King's College London, UK)
Digital vulnerability by design: AI-driven retail platforms and the cultivation of consumer (sub)conscious dependence (abstract)
18:15
Jani Holopainen (University of Eastern Finland, Finland)
Jyri Hoffrén (University of Eastern Finland, Finland)
Minna Rollins (University of West Georgia, United States)
CUSTOMER EDUCATION IN MARKETING: IMPLICATIONS FROM BUILDING ARTIFICIAL INTELLIGENCE KNOWLEDGE (abstract)
PRESENTER: Minna Rollins
18:30
Luyang Gao (Cardiff University, UK)
Matthew Robson (Cardiff University, UK)
Exporter adaptation in international buyer–seller relationships in the digital era (abstract)
PRESENTER: Luyang Gao
18:45
Juliane J. Gabel (University of Munich (LMU), Germany)
Ilkin Mehrabov (Department of Communication, Lund University, Sweden)
Alignment of Strategic Communication for International Organizations with Diverse Multiple Country Branches (abstract)
PRESENTER: Juliane J. Gabel
17:15-18:30 Session 06.10: Digital Marketing and Social Media, Business Model and Innovation for Value Creation II
17:15
Jiayuan Li (Xi'an Jiaotong-Liverpool University, China)
Kirsten Cowan (The University of Edinburgh, UK)
Euejung Hwang (The University of Edinburgh, UK)
CONVINCE ME ON SOCIAL MEDIA: THE IMPACT OF VISUAL INFORMATION ENTROPY ON CONSUMER RESPONSES (abstract)
PRESENTER: Jiayuan Li
17:30
Juan Shan (Shanghai University, China)
Ling Jiang (University of Quebec in Montreal, Canada)
Annie Cui (West Virginia University, United States)
Wenxin Zhou (Faculty of Economics and Management, East China Normal University, China)
A story to sell: The influence of storytelling and influencer-product fit on the effectiveness of influencer marketing (abstract)
PRESENTER: Annie Cui
17:45
Xintong Han (Faculty of Business Administration, Université Laval, Canada)
Jun Hyun Ryoo (W. P. Carey School of Business, Arizona State University, United States)
Pu Zhao (Guanghua School of Management, Peking University, China)
Referral Marketing in the Creator Economy (abstract)
PRESENTER: Xintong Han
18:00
Xiaoye Fu (Beijing Technology and Business University, China)
Ke Ma (Beijing Technology and Business University, China)
Bingyu Han (Beijing Technology and Business University, China)
Human Creativity in the Age of AI: A Comparative Study of Visual Content Features and Consumer Engagement on Xiaohongshu (abstract)
PRESENTER: Xiaoye Fu
18:15
Ruiqi Wei (Emlyon Business School, France)
A Platform for The Greater Good: How Can Digital Platforms Facilitate Social Innovation? (abstract)
Saturday, July 26th

View this program: with abstractssession overviewtalk overview

08:00-09:15 Session 07.01: Digital Consumer Experience with Innovative Technologies
08:00
Do Yuon Kim (Gachon University, South Korea)
Seeun Kim (Sungkyunkwan University, South Korea)
THE IMPACT OF ARTIFICIAL INTELLIGENCE IDENTITY DISCLOSRE ON THE RESISTANCE OF AI GENERATED ART (abstract)
PRESENTER: Do Yuon Kim
08:15
Bouchra Oukhayi (Rabat Business School, International University of Rabat, Morocco)
Dr. Vikas Arya (EMLV Business School, Paris, France, And, Corvinus Institute of Advanced Studies, Corvinus University, Budapest- Hungry, France)
Embodied in the Metaverse: Exploring Brand Authenticity and Avatar Identity in Virtual Fashion Spaces (abstract)
PRESENTER: Dr. Vikas Arya
08:30
Garim Lee (Merchandising, Indiana University Bloomington, United States)
Hye-Young Kim (School of Retail and Consumer Studies, University of Minnesota, United States)
Jinsu Park (School of Retail and Consumer Studies, University of Minnesota, United States)
CONSUMER EXPERIENCE IN THE METAVERSE: A SYSTEMATIC REVIEW OF CURRENT KNOWLEDGE, THEORETICAL FOUNDATIONS, AND FUTURE RESEARCH DIRECTIONS (abstract)
PRESENTER: Hye-Young Kim
08:45
Letwin Tawira (The Hong Kong Polytechnic University, Zimbabwe)
Alex Ivanov (The Hong Kong Polytechnic University, Hong Kong)
‘I NEED MY FACE, MY ARM, MY LEG’: EXAMINING THE INFLUENCE OF AVATAR CONGRUITY ON VTO ADOPTION FOR ONLINE CLOTHING SHOPPING (abstract)
PRESENTER: Letwin Tawira
09:00
Yu Ju Rubie Kao (Texas Tech University, United States)
Tunmin Catherine Jai (Texas Tech University, United States)
BRIDGING VIRTUAL AND REAL: TELEPRESENCE, SELF-CONGRUITY, AND THE PROMISE OF DIGITAL TWINS (abstract)
PRESENTER: Yu Ju Rubie Kao
09:15
Denise Pape (University of Goettingen, Germany)
Waldemar Toporowski (University of Goettingen, Germany)
The Psychology of Data Disclosure in Immersive Platforms: Risks, Rewards, and User Perceptions (abstract)
PRESENTER: Denise Pape
08:00-09:15 Session 07.02: Psychology & Marketing Award on Consumer Psychology & Marketing in the Age of Digital Challenges VII
08:00
Sunnyoung Lee (Dongguk University, South Korea)
Yerim Choi (Dongguk University, South Korea)
Eunjeong Yang (Dongguk University, South Korea)
Chul Lee (Dongguk University, South Korea)
Hahyun An (Dongguk university, South Korea)
Yung Kyun Choi (Dongguk University, South Korea)
From Isolation to Interaction: The Role of Social Capital in AI Chatbot Usage and Loneliness Alleviation (abstract)
PRESENTER: Yung Kyun Choi
08:15
Cheris W.C. Chow (University of Macau, Macao)
Xuehua Wang (Tongji University, China)
Fiona Junhua Li (University of Macau, Macao)
Matthew Ting Chi Liu (University of Macau, Macao)
SPEND AND SAVE: WHEN THE GAMBLED DISCOUNT INCREASES SPENDING (abstract)
PRESENTER: Fiona Junhua Li
08:30
Fanjue Liu (Shanghai Jiao Tong University, China)
The Power of Two: How Social Presence, Perceived Closeness, And Gender Congruence Shape Virtual Influencer Collaborations (abstract)
08:45
Amy Yau (Cardiff University, UK)
15 YEARS ON: SELF-CONCEPT AND CONGRUENCY WITH BRANDS ON SOCIAL MEDIA (abstract)
09:00
Yang-Im Lee (University of Westminster, UK)
Peter Trim (Birkbeck, University of London, UK)
Consumer -VI interaction effect on source credibility and purchase intention (abstract)
PRESENTER: Yang-Im Lee
08:00-09:15 Session 07.03: New Insights in Digital and AI Advertising VII
08:00
Youngho Sim (Seoul National University, Dept. of Fashion and Textiles, South Korea)
Yujeong Won (Seoul National University, Dept. of Fashion and Textiles, South Korea)
Hayoun Kim (Kunsan National University, School of Clothing and Textiles, South Korea)
Yuri Lee (Seoul National University, Dept. of Fashion and Textiles / Research Institute of Human Ecology, South Korea)
BALANCING INFORMATION AND ACTION THE ROLE OF DIGITAL PRODUCT PASSPORTS IN MANAGING INFORMATION OVERLOAD AND CONSUMER GREEN BEHAVIOR INTENTION (abstract)
PRESENTER: Youngho Sim
08:15
Aishwarya Jain (Indian Institute of Technology, Hyderabad, India)
Rajesh Ittamalla (Indian Institute of Technology, Hyderabad, India)
Erelly Suman (Indian Institute of Technology- Hyderabad, India)
PERSUASIVE POWER OF VOICE ASSISTANTS: EXAMINING THE IMPACT OF PERSONALITY AND INTERACTIVITY ON ADVERTISING EFFECTIVENESS THROUGH THE HEURISTIC-SYSTEMATIC MODEL (HSM) (abstract)
PRESENTER: Aishwarya Jain
08:30
Emanuele Ghianda (Università degli studi di Milano Bicocca, Italy)
Raffaele Albani (Università di Pisa, Italy)
Lawrence Paul Cabrera (Università degli studi di Milano Bicocca, Italy)
Francesco Costanzo (Università degli studi di Milano Bicocca, Italy)
The Impact of Adopting and Disclosing Generative AI in Digital Advertising on Brand Perceptions (abstract)
PRESENTER: Raffaele Albani
08:45
Vera Butkouskaya (HSE University, Russia)
The Impact of Artificial Intelligence (AI) and Customer Relationship Management (CRM) on Integrated Marketing Communications (IMC) (abstract)
09:00
Yuhosua Ryoo (University of Minnesota Duluth, United States)
Woojin Kim (University of Colorado Boulder, United States)
Mark Y. Yim (University of Massachusetts Lowell, United States)
Lily Jedneak (University of Minnesota Duluth, United States)
Ben Spratt (University of Minnesota Duluth, United States)
Joey Grillo (University of Minnesota Duluth, United States)
Marykate O'Brien (University of Minnesota Duluth, United States)
Too Close, Too Soon: How Personalization Amplifies Social Etiquette in Human-Robot Interaction (abstract)
PRESENTER: Lily Jedneak
09:15
Junyue Mao (Yonsei University, South Korea)
Eunju Ko (Yonsei University, South Korea)
Minjung Cho (The Hong Kong Polytechnic University, Hong Kong)
Exploring Brand Image Robots in Shaping Retail Brand Equity: A Cross-Cultural Perspective (abstract)
PRESENTER: Junyue Mao
08:00-09:15 Session 07.04: Marketing in General
08:00
Chia-Lin Lee (National Taiwan University of Science and Technology, Taiwan)
Chi-Shan Lin (National Taiwan Univcersity of Science and Technology, Taiwan)
The Influence of Consumer Evaluations on the Success of Athlete Endorsement Strategy (abstract)
PRESENTER: Chia-Lin Lee
08:15
Hui-Yi Lo (National Chung Hsing University, Taiwan)
Yi-Ting Wang (National Chung Hsing University, Taiwan)
SHOPPING BY LOOKS: HOW STREAMER APPEARANCE, PRODUCT PREFERENCE, AND IMPULSIVE BUYING AFFECT CUE REACTIVITY, CRAVING, AND PURCHASES (abstract)
PRESENTER: Yi-Ting Wang
08:30
Pius Michel Mindja (Université de Yaoundé II, Cameroon)
SPORTS MARKETING: SYSTEMIC REVIEW AND RESEARCH PERSPECTIVES (abstract)
08:45
Yinlong Zhang (university of texas at san antonio, United States)
Investigating the Effects of Attitude toward Globalization on Consumer Innovativeness (abstract)
09:00
Lukasz Swiatek (The University of New South Wales, Australia)
Kevin Tan (National University of Singapore, Singapore)
Situational Crisis Marketing: Towards an Integration of Crisis Types and Contingency Theory (abstract)
PRESENTER: Kevin Tan
09:15
Youngwon Hahn (Korea University, South Korea)
THE ABSENCE OF COMPROMISE: NAVIGATING THE DILEMMA BETWEEN INDULGENCE AND SELF-CONTROL (abstract)
08:00-09:15 Session 07.05: Contemporary Issues in International Marketing
08:00
Nilay Bicakcioglu-Peynirci (University of Sussex Business School, University of Sussex, UK)
Cagla Dayangan (Southampton Business School, University of Southampton, UK)
Unraveling the Interplay Between Strategic Ambidexterity and Entrepreneurial Orientation in Relocation Decisions (abstract)
08:15
Fangfang Li (University of Leeds, UK)
Zhihui Dai (Changzhou University, China)
Leveraging Social Media for Foreign Market Entry: A Conceptual Model for Internationalization Performance (abstract)
PRESENTER: Fangfang Li
08:30
Mai Kikumori (Ritsumeikan University, Japan)
Ryuta Ishii (Ritsumeikan University, Japan)
Zsófia Tóth (University of Durham, UK)
AN EMPIRICAL INVESTIGATION OF ELECTRONIC WORD-OF-MOUTH (eWOM) ON CROSS-BORDER ONLINE PLATFORMS (abstract)
PRESENTER: Mai Kikumori
08:45
Giada Mainolfi (University of International Studies of Rome (UNINT), Italy)
Alessandro De Nisco (University of International Studies of Rome (UNINT), Italy)
Myriam Caratù (University of International Studies of Rome (UNINT), Italy)
Genni Perlangeli (Bocconi University, Italy)
UNVEILING THE CULTURAL HERITAGE DIMENSION OF THE COUNTRY IMAGE: A LEXICAL DIVE INTO WEB NARRATIVES FROM TWENTY-FOUR COUNTRIES (abstract)
PRESENTER: Giada Mainolfi
08:00-09:15 Session 07.06: Envisioning the Future of Hospitality and Tourism Research: Innovative Theorization, Advanced Data, and New Insights VII
08:00
Xinyuan Zhao (Macau university of science and technology, Macao)
Linyuan Zhou (Macau university of science and technology, Macao)
The Relationship Between Responsible Leadership and Knowledge - Sharing Behavior: The Chain Mediating Role of Corporate Social Responsibility and Social Occupational Stigma Consciousness (abstract)
PRESENTER: Linyuan Zhou
08:15
Qi Fan (Department of Tourism Studies Inner Mongolia Agricultural University, Inner Mongolia, China, China)
Jiang Wu (Geographical Science College Nanjing Normal University, Nanjing, China, China)
Qiushi Gu (Department of Tourism Studies School of Humanities Southeast University, Nanjing, China, China)
Understanding the Impact of Tourism Live Streaming on Z-Generation Tourism Intentions: A Planned Behavior Perspective (abstract)
PRESENTER: Qi Fan
08:30
Ningyuan Fan (College of Tourism and Service Management, Nankai University, Tianjin 300350, China, China)
Chao Liu (Department of Information Systems, City University of Hong Kong, Hong Kong 999077, China, China)
Evaluating the economic value of AI-generated content on the peer-to-peer accommodation platform (abstract)
PRESENTER: Ningyuan Fan
08:45
Yining Zhang (Shandong University, China)
Zeya He (Shandong University, China)
Laurie Wu (Temple University, United States)
Danfeng Hu (Shandong University, China)
Dong Wang (Shandong University, China)
Vastness in Virtual Tours: A Multisensory Approach to Stress Reduction (abstract)
PRESENTER: Yining Zhang
09:00
Chunqun Liu (The Chinese University of Hong Kong, Hong Kong)
Lisa Wan (The Chinese University of Hong Kong, Hong Kong)
SEEKING WELLNESS: SOLO TRAVLER’S PREFERENCE ON TOURISM PROGRAMS (abstract)
PRESENTER: Chunqun Liu
08:00-09:15 Session 07.07: Retail Service Transformation & Consumer Behavior in the Age of Digital Challenges I
08:00
Tai Ming Wut (The Hong Kong Polytechnic University University, College of Professional and Continuing Education, Hong Kong)
Using Chatbot in customer services context – A systematic review (abstract)
08:15
Rochak Khandelwal (Indian Institute of Management Bangalore, India)
FIRST IMPRESSION MATTERS: HOW VIEWING ORDER SHAPES WILLINGNESS TO PAY IN JOINT EVALUATION (abstract)
08:30
Federica Carlotto (Sotheby's Institute of Art, UK)
Tekila Nobile (Universita' della Svizzera Italiana, Switzerland)
Annamma Joy (University of British Columbia, Canada)
A JANUS-FACED MATTER: MANAGERIAL PERSPECTIVES ON THE INTEGRATION OF TECHNOLOGY IN HIGH-END VENUES (abstract)
08:45
Sally Rao Hill (The University of Adelaide, Australia)
SHALL I TRUST AN CHAT BOT? THE PARADOXICAL EFFECT OF ANTHROPOMORPHIC CUES (abstract)
09:00
Isaac Cheah (Curtin University, Australia)
Anwar Sadat Shimul (Curtin University, Australia)
Elizabeth Jackson (Curtin University, Australia)
CONSUMER PREFERENCE AND WILLINGNESS TO PAY MORE FOR TRACEABLE FOOD: AN AUSTRALIAN PERSPECTIVE (abstract)
PRESENTER: Isaac Cheah
08:00-09:15 Session 07.08: Technology-Driven Marketing and Entrepreneurial Innovation in the Challenging Digital Environment I
08:00
Tsui-Hsu Tsai (Takming University of Science and Technology, Taiwan)
Michiko Miyamoto (Nagasaki University, Japan)
The Application of Innovation Diffusion Theory and Experimental Marketing Strategy in the Adoption of AI-Generated Technology (abstract)
PRESENTER: Tsui-Hsu Tsai
08:15
Rajeev Kumar (Doon University, Dehradun Uttarakhand, India)
Swati Bisht (Doon University Dehradun (INDIA), India)
Dr Priyank Kumar Singh (Doon University Dehradun (INDIA), India)
Himanshu Malhotra (Doon University, India)
Navigating Digital Disruption: Strategies for Marketing and Management Transformation (abstract)
08:30
Richard Celeste (Mindanao State University, Philippines)
DIGITAL RESILIENCE: TECHNOLOGY-DRIVEN MARKETING AND INNOVATION STRATEGIES OF SOCIAL ENTERPRISES IN THE BANGSAMORO AUTONOMOUS REGION IN MUSLIM MINDANAO, PHILIPPINES (abstract)
08:45
William Walczak (University of British Columbia, Canada)
Eric Li (University of British Columbia, Canada)
Bridging Strategy and Execution: A Growth Mapping Framework for SME Marketing Agility through Big Data Analytics (abstract)
PRESENTER: Eric Li
09:00
Lanlan Cao (NEOMA Business School, France)
Jiachen Yang (NEOMA Business School, France)
Harnessing AI Across Business Functions: Configurations for Efficiency and Innovation in Retail (abstract)
PRESENTER: Lanlan Cao
08:00-09:15 Session 07.09: Arts & Culture Management in the Digital Environment
08:00
Thomas Moreau (Asobo Studio, France)
Mathieu Alemany Oliver (TBS Business School, France)
PLAY IT BY THE NARRATIVE: AGENCY, TRANSPORTATION, AND HARMONIOUS STORYTELLING IN BOARD GAMES (abstract)
08:15
Pauline Malmy (Fondation Cartier, France)
Mathieu Alemany Oliver (TBS Business School, France)
Reynald Brion (TBS Business School, France)
THE PERSONALITY OF LIVE MUSIC VENUES: DEVELOPING A MEASUREMENT SCALE (abstract)
08:30
W Y (Department of Arts and Cultural Management, Honhik University, South Korea)
THE IMPACT OF DIGITAL HUMAN REALISM ON AESTHETIC EXPERIENCE IN VIRTUAL EXHIBITIONS: THE EFFECT OF NARRATIVE TRANSPORTATION AND HERITAGE TRAITS (abstract)
08:45
Juhyun Kim (Kyungsung University, South Korea)
How Arts and Cultural Content Shape Place Attachment: A Comparative Study of Visitor Experiences in Revitalized Idle Places (abstract)
08:00-09:15 Session 07.10: Digitalization, Technologization and Servitization in the Consumer Market
08:00
Ying Feng (University of Southampton, UK)
Jun Hwa Cheah (University of East Anglia, UK)
Servitization of AI in Consumer Markets: Addressing Emotional Needs in Digital Fitness (abstract)
08:15
Hongfei Liu (University of Southampton, UK)
Fahad Ibrahim (University of Birmingham, UK)
Fenfang Lin (University of Southampton, UK)
Yuanming Qiu (University of Southampton, UK)
Yuanyi Xu (University of Southampton, UK)
DECIPHER THE ‘REASONS FOR’ AND ‘REASONS AGAINST VAPING AND INTENTION TO QUIT AMONG GENERATION Z CONSUMERS (abstract)
08:30
Ui-Jeen Yu (Illinois State University, United States)
Hanna Lee (North Carolina State University, United States)
Angie Lee (Auburn University, United States)
Jung-Hwan Kim (University of South Carolina, United States)
IDENTIFYING MULTIDIMENSIONAL PERCEIVED VALUES OF GEN Z CONSUMERS IN ADOPTING WEARABLE DEVICES: A COMPARISON BETWEEN USERS AND NON-USERS (abstract)
PRESENTER: Ui-Jeen Yu
08:45
Hyoungkoo Ha (Seoul Business School at aSSIST University, South Korea)
Erin Cho (The Hong Kong Polytechnic University, Hong Kong)
The Effect of Compliance with AI Trustworthiness Standards on Purchase Intention: The Mediating Role of Consumer Brand Trust (abstract)
PRESENTER: Hyoungkoo Ha
08:00-09:15 Session 07.11: Fashion Marketing & Management in the Age of Digital Challenge I
08:00
Nuttapol Assarut (Chulalongkorn Business School, Thailand)
Theeranuch Pusaksrikit (Chulalongkorn Business School, Thailand)
IMPACT OF LUXURY BRAND VALUES ON PURCHASE INTENTION: SEGMENTING CUSTOMERS BASED ON INVOLVEMENT, NEED FOR STATUS AND COLLECTIVISM (abstract)
PRESENTER: Nuttapol Assarut
08:15
Kaiyan Zhu (Royal Melbourne Institute of Technology, Australia)
Caroline Swee Lin Tan (Royal Melbourne Institute of Technology, Australia)
Tarun Panwar (Royal Melbourne Institute of Technology, Australia)
THE INFLUENCE OF HERD BEHAVIOUR ON THE URGE TO BUY IMPULSIVELY AND CONTINUANCE INTENTION IN FASHION GROUP BUYING: THE ROLE OF CUSTOMER EXPERIENCE (abstract)
PRESENTER: Kaiyan Zhu
08:30
Ha Youn Kim (Kunsan National University, South Korea)
Woojin Choi (Hong Kong Polytechnic University, Hong Kong)
Sun Hee Kim (Incheon National University, South Korea)
Youngnam Shin (Incheon National University, South Korea)
Fashion Design with Generative AI: Examining Work Effectiveness through Self-Determination Theory (abstract)
PRESENTER: Ha Youn Kim
08:45
Amaya Sola-Elizondo (Univerisidad Pública de Navarra, Spain)
Maria Elena Aramendia-Muneta (Universidad Pública de Navarra, Spain)
Rocío Alarcón-López (Universidad Pública de Navarra, Spain)
INFLUENCER MARKETING AND GENERATION Z IN THE FASHION INDUSTRY: EXPLORING THE IMPACT OF SOCIAL MEDIA ON CONSUMER BEHAVIOR AND SHOPPING PREFERENCE (abstract)
09:00
Valencia Lo (Curtin University, Australia)
Min Teah (Curtin University, Australia)
Isaac Cheah (Curtin University, Australia)
Fashion Brand Collaborations: Exploring the Drivers of Consumer Evaluation (abstract)
PRESENTER: Valencia Lo
09:15
Li Zeng (The Shenzhen Polytechnic University, China)
Zhimin Chen (Vision Education, Hong Kong)
Kwan-Yu Lo (The Hong Kong Polytechnic University, Hong Kong)
UPSKILLING FOR FASHION DESIGN INNOVATION IN THE AI ERA (abstract)
PRESENTER: Li Zeng
09:25-10:55 Session 08.01: Meet the Editors I

Chair: Roland T. Rust (University of Maryland), VP of Publications, American Marketing Association

Journal of Marketing: Jan-Benedict Steenkamp (University of North Carolina at Chapel Hill), Incoming Editor-in-Chief

Journal of Marketing Research: Rebecca W. Hamilton (Georgetown University), Editor-in-Chief

Journal of Consumer Research: Oleg Urminsky (University of Chicago), Editor-in-Chief

International Journal of Research in Marketing:  Koen Pauwels (Northeastern University), Editor-in-Chief

Journal of International Marketing: Ayşegül Özsomer (KOÇ University), Editor-in-Chief

Journal of Business Research: Mirella H.P. Kleijnen (Vrije Universiteit Amsterdam), Co-Editor-in-Chief

International Marketing Review: John Cadogan (University of Leicester), Editor-in-Chief

International Journal of Advertising: Charles R. Taylor (Villanova University), Editor-in-Chief

Psychology & Marketing: Giampaolo Viglia (University of Portsmouth), Editor-in-Chief

Journal of Advertising Research: Colin Campbell (University of San Diego), Editor-in-Chief

Industrial Marketing Management: C. Anthony Di Benedetto (Temple University), Co-Editor-in-Chief

Tourism Review: Dimitrios Buhalis (Bournemouth University), Editor-in-Chief

Asia Pacific Journal of Marketing & Logistics: Ian Phau (Curtin University), Editor-in-Chief

Journal of Current Issues & Research in Advertising: Sukki Yoon (Bryant University), Editor-in-Chief

Tourism Management: Cathy Hsu (The Hong Kong Polytechnic University), Editor-in-Chief

Journal of the Association for Consumer Research: Andrew Gershoff (The University of Texas at Austin), Editor-in-Chief

Journal of Interactive Advertising: Jooyoung Kim (University of Georgia), Editor-in-Chief

Journal of Global Fashion Marketing: Eunju Ko (Yonsei University), Editor-in-Chief

Journal of Global Scholars of Marketing Science: Kyung Hoon Kim (Changwon National University), Editor-in-Chief

Journal of Global Sport Management: Kihan Kim (Seoul National University), Editor-in-Chief

Spanish Journal of Marketing-ESIC: Carlos Flavian (University of Zaragoza), Editor-in-Chief

Australasian Marketing Journal: Liem Viet Ngo (University of New South Wales), Editor-in-Chief

Journal of Product Innovation Management: Ruby P. Lee (Florida State University), Co-Editor-in-Chief

 

09:25-10:55 Session 08.02: Psychology & Marketing Award on Consumer Psychology & Marketing in the Age of Digital Challenges VIII
09:25
Marie Haikel-El-Sabeh (Institut Mines-Télécom Business School, France)
Olivier Segard (Institut Mines-Télécom Business School, France)
HUMANS VERSUS ROBOTS: A CONFRONTATION REGARDING SHOPPING IN THE METAVERSE (abstract)
09:40
Sohee Ahn (Yonsei University, South Korea)
Eunju Ko (Yonsei University, South Korea)
CONSUMER ACCEPTANCE OF DIGITAL PRODUCT PASSPORTS: AN APPLICATION OF THE TECHNOLOGY ACCEPTANCE MODEL (abstract)
PRESENTER: Sohee Ahn
09:55
Elissar Toufaily (DVRC- School of Management Léonard De Vinci Higher Education, France)
Saeedeh Rezaee Vessal (DVRC- School of Management Léonard De Vinci Higher Education, France)
Abstract: DO WEB3 METAVERSES PROVIDE GREATER VALUE TO CONSUMERS THAN WEB2? EXPERIMENTAL INSIGHTS (abstract)
PRESENTER: Elissar Toufaily
10:10
Sung Hun Kevin Bae (The Hong Kong Polytechnic University, Hong Kong)
Joonheui Bae (The Hong Kong Polytechnic University, Hong Kong)
Minjung Cho (The Hong Kong Polytechnic University, Hong Kong)
BETWEEN FAST AND SLOW: EXPLORING AI RESPONSE DELAYS AND TASK COMPLEXITY (abstract)
10:25
Tanveer Abbas (Huazhong University of Science and Technology, Wuhan, China, China)
Yan Jun (Huazhong University of Science and Technology, Wuhan, China, China)
Khuram Shahzad (Hubei University of Economics, Wuhan, China, China)
EXPLORING BEHAVIORAL INTENTIONS IN METAVERSE RETAILING: AN APPLICATION OF THEORY OF CONSUMPTION VALUES (abstract)
PRESENTER: Tanveer Abbas
10:40
Xiang Wang (The Hong Kong Polytechnic University, Hong Kong)
Joonheui Bae (The Hong Kong Polytechnic University, Hong Kong)
Sunghun Bae (The Hong Kong Polytechnic University, Hong Kong)
Kunlun Xue (The Hong Kong Polytechnic University, Hong Kong)
ALGORITHMIC BIAS PERSONALIZATION IN AI RECOMMENDATIONS: HOW CUSTOMIZABLE FAIRNESS SHAPES CONSUMER TRUST AND BEHAVIOR (abstract)
PRESENTER: Xiang Wang
09:25-10:55 Session 08.03: New Insights in Digital and AI Advertising VIII
09:25
Eunjin Kim (University of Southern California, United States)
Hye Min Kim (University of Massachusetts Boston, United States)
Donggyu Kim (University of Southern California, United States)
Joo-Wha Hong (Sungkyunkwan University, South Korea)
Jiemin Looi (Hong Kong Baptist University, Hong Kong)
DO VIRTUAL INFLUENCERS REALLY PERSUADE? A META-ANALYSIS OF THEIR EFFECTIVENESS (abstract)
PRESENTER: Jiemin Looi
09:40
Marta Massi (Athabasca University, Canada)
Andrea Vocino (Deakin University, Australia)
Andrea Rurale (Bocconi University, Italy)
Trust or Trickery? The Role of AI and Human Influencers in Greenwashing Perceptions (abstract)
PRESENTER: Marta Massi
09:55
Eunyoung Park (Yonsei University, South Korea)
Eunju Ko (Yonsei University, South Korea)
Impact of Generative AI Virtual Fitting Services Characteristic on Consumer Behavior : Mediating role of Technology Acceptance and Emotional Responses (abstract)
PRESENTER: Eunyoung Park
10:10
Neulonbit Oh (Yonsei University, South Korea)
Eunju Ko (Yonsei University, South Korea)
ANTHROPOMORPHISM IN THE FASHION AI BLACK BOX: MULTIMODAL EMOTIONAL COMMUNICATION IN AI-GENERATED ADVERTISING (abstract)
PRESENTER: Neulonbit Oh
10:25
Kunlun Xue (The Hongkong Polytechnic University, Hong Kong)
Joonheui Bae (The Hongkong Polytechnic University, Hong Kong)
Sunghun Bae (The Hong Kong Polytechnic University, Hong Kong)
Xiang Wang (The Hong Kong Polytechnic Univesity, Hong Kong)
CONSUMER REACTIONS TO AI-PRODUCED MARKETING DISCREPANCIES (abstract)
PRESENTER: Kunlun Xue
10:40
Fanjue Liu (Shanghai Jiao Tong University, China)
Xiaobei Chen (University of Florida, United States)
Where Do They Virtually Stand? Charting the Rise and Reach of Virtual Influencers Through a Meta-Narrative and Bibliometric Analysis (abstract)
PRESENTER: Fanjue Liu
09:25-10:55 Session 08.04: 2025 RITSUMEIKAN UNIVERSITY-GAMMA JOINT SYMPOSIUM I
09:25
Songyuan Wu (Ritsumeikan University, Japan)
Miao Miao (Ritsumeikan University, Japan)
From irritation to usage frequency: Exploring the role of engagement in live commerce (abstract)
PRESENTER: Songyuan Wu
09:40
Xuanke Lin (Ritsumeikan University, Japan)
Changju Kim (Ritsumeikan University, Japan)
EXPLORING THE MOTIVATIONS FOR VIDEO GAME-INDUCED TOURISM: A PERSPECTIVE OF AUTHENTICITY (abstract)
PRESENTER: Xuanke Lin
09:55
Yuumi Ogura (Osaka University of Economics and Law, Japan)
Xiuyan Yan (Hiroshima Shudo University, Japan)
Hikaru Makino (Kanazawa Seiryo University, Japan)
The Impact of Chatbot Character Design on Customer Satisfaction (abstract)
PRESENTER: Yuumi Ogura
10:10
Heerah Jose (Curtin University, Australia)
Elizabeth L. Jackson (Curtin University, Australia)
Chien Duong (Curtin University, Australia)
Billy Sung (Curtin University, Australia)
ETHICAL FOOD CONSUMPTION IN THE DIGITAL AGE: CONSUMER ATTITUDES TOWARDS DIGITALLY MONITORED ANIMAL WELFARE IN PORK PRODUCTS (abstract)
PRESENTER: Heerah Jose
10:25
Ping Zhong (Ritsumeikan University, Japan)
Changju Kim (Ritsumeikan University, Japan)
Relations between brand betrayal, animosity, and reboycotts: moderating effects of the perceived severity of CSI and consumer cosmopolitanism (abstract)
PRESENTER: Ping Zhong
10:40
Xiuyan Yan (Hiroshima Shudo University, Japan)
Changju Kim (Ritsumeikan University, Japan)
HOW DO COMPANIES RESPOND TO ADVERTISING FAILURES OF SOCIAL MEDIA INFLUENCERS? FOCUSING ON THE SUSTAINABLE CONTRIBUTION OF SOCIAL MEDIA INFLUENCERS (abstract)
PRESENTER: Xiuyan Yan
09:25-10:55 Session 08.05: New Paradigms of Luxury Consumption and Sustainable Behavior
09:25
Haiming Hang (University of Bath, UK)
Weisha Wang (Soochow University, China)
Zhifeng Chen (University of Southampton, UK)
Yu Chang (Northwestern Polytechnical University, China)
The Impact of Corporate Social Responsibility (CSR) on Religious Consumers’ Luxury Consumption (abstract)
PRESENTER: Haiming Hang
09:40
Jared Wong (Yale University, United States)
Foo Nin Ho (San Francisco State University, United States)
THE MORAL (IM)PERMISSIBILITY OF COUNTERFEIT LUXURY SIGNALING (abstract)
PRESENTER: Foo Nin Ho
09:55
Michiko Miyamoto (Nagasaki University, Japan)
Yuan Ting Lin (National Taiwan University, Taiwan)
THE CONSUMER BEHAVIOR OF MEDIAN WEALTY CONSUMERS: A REVIEW AND RESEARCH AGENDA (abstract)
PRESENTER: Michiko Miyamoto
10:10
Dina Khalifa (Regents university London, UK)
Victoria-Sophie Osburg (MBS School of Business, France)
Can brand activism benefit luxury brands? (abstract)
PRESENTER: Dina Khalifa
10:25
Ming-Yi Chen (National Chung Hsing University, Taiwan)
Pei Ching Huang (National Chung Hsing University, Taiwan)
THE DOUBLE-EDGED SWORD EFFECT OF SUSTAINABILITY FOR LUXURY BRANDS: HOW SUSTAINABLE PRODUCT TRANSFORMATION IMPACTS PERCEIVED LUXURIOUSNESS AND CONSUMER RESPONSES (abstract)
PRESENTER: Pei Ching Huang
10:40
Pierre Valette-Florence (Grenolbe-IAE, France)
Oxana Lahbib (Kedge Bordeaux, France)
Social Luxury or Environmental luxury? Are consumer perceptions influenced by celebrity endorsements? (abstract)
09:25-10:55 Session 08.06: Envisioning the Future of Hospitality and Tourism Research: Innovative Theorization, Advanced Data, and New Insights VIII
09:25
Pinelopi Athanasopoulou (University of Peloponnese, Greece)
Apostolos Giovanis (University of West Attica, Greece)
Dimitrios Papakyriakopouls (University of West Attica, Greece)
Emmanouil Choustoulakis (University of Peloponnese, Greece)
WHERE ARE YOU FROM AND HOW ARE YOU SATISFIED? ASYMMETRIC EFFECTS OF SERVICE ATTRIBUTES ON CUSTOMER SATISFACTION AND THE MODERATING EFFECT OF CULTURE (abstract)
09:40
Suh-Hee Choi (Kyung Hee University, South Korea)
Yunseon Choe (Hainan University/ASU Joint International Tourism College (HAITC), United States)
Ning Chris Chen (University of Canterbury, New Zealand)
Studying VFR from experiences linking emotional solidarity to place attachment (abstract)
PRESENTER: Ning Chris Chen
09:55
Rahul Chawdhary (Kingston University, UK)
Ning Chris Chen (University of Canterbury, New Zealand)
Zixi Veronica Jiang (University of New South Wales, Australia)
“AM I WRONG? BUT SO WHAT?!”: STUDYING THE EFFECTS OF POSITIVE WORD-OF-MOUTH RECEIVERS’ REACTION ON SENDERS’ BEHAVIOURS (abstract)
PRESENTER: Ning Chris Chen
10:10
Yu Chen (State University of New York, Farmingdale, United States)
TIME DIMENSION IN IMMERSIVE VR DESIGN TO PROMOTE ECOTOURISM (abstract)
10:25
Yuan Wang (East China Normal University, China)
Leping You (East China Normal University, China)
The Impact of Online Travel Platforms’ Price Discrimination on Tourist Behaviors (abstract)
PRESENTER: Yuan Wang
10:40
David Axelrod (Montclair State University, United States)
Yawei Wang (Montclair State University, United States)
INTRODUCING CULTURAL ENTROPY AS A FRAMEWORK FOR UNDERSTANDING CULTURAL TOURISM (abstract)
PRESENTER: Yawei Wang
09:25-10:55 Session 08.07: Retail Service Transformation & Consumer Behavior in the Age of Digital Challenges II
09:25
Elena Sharko (Graduate School of Business, HSE University, Russia)
Vera Rebiazina (Graduate School of Business, HSE University, Russia)
Eduard Tunkevichus (Graduate School of Business, HSE University, Russia)
AI PERSONALIZATION IN MARKETING AS KEY FACTOR OF CUSTOMER SATISFACTION IN BRICS RETAIL (abstract)
PRESENTER: Elena Sharko
09:40
Roberio Santos (Federal University of Campina Grande, Brazil)
José Antão Beltrão Moura (Federal University of Campina Grande, Brazil)
Evandro Costa (Federal University of Alagoas, Brazil)
Eirini Bazaki (University of Southampton, UK)
Vanissa Wanick (University of Southampton, UK)
ADDING LARGE LANGUAGE MODELS FOR BETTER PERSONALIZATION OF FASHION ONLINE RETAIL RECOMMENDATIONS. (abstract)
PRESENTER: Roberio Santos
09:55
Konstantin Aleksanov (MSU, Russia)
PROSPECTS FOR THE DEVELOPMENT OF PRIVATE LABELS IN THE RUSSIAN MARKET (abstract)
10:10
Taylor Forillo (University of Missouri, United States)
Caroline Kopot (University of Missouri, United States)
Sophia Martin (University of Missouri, United States)
Ching Yi Ng (University of Missouri, United States)
EXPLORING CONSUMER PERCEPTIONS OF ETHICAL PERSONAL DATA COLLECTION IN FASHION E-RETAIL (abstract)
PRESENTER: Caroline Kopot
10:25
Hui-Ming Deanna Wang (San Francisco State University, United States)
Yinxing Li (Tohoku University, Japan)
Does Firm Size Matter? The Performance Implications of Click-and-Collect Strategy (abstract)
09:25-10:55 Session 08.08: Technology-Driven Marketing and Entrepreneurial Innovation in the Challenging Digital Environment II
09:25
Van Lee (Universiti Teknologi Malaysia, Malaysia)
Ai Chin Thoo (Universiti Teknologi Malaysia, Malaysia)
Ying Tuan Lo (Xi'an Jiaotong-Liverpool University, Malaysia)
Wang Yi Tong (Universiti Teknologi Malaysia, China)
THE ROLE OF PSYCHOLOGICAL EMPOWERMENT IN BOOSTING JUNIOR LECTURERS’ INTENTIONS TO COMMERCIALIZE TECHNOLOGY (abstract)
PRESENTER: Van Lee
09:40
Kyung-Ah Kim (Jeonbuk National University, South Korea)
Peter Moffatt (University of East Anglia, UK)
Young-Ah Kim (University of Essex, UK)
Assessing the impact of Managers’ Risk Orientation on Product Innovation with state-of-the-art measures of predictive performance (abstract)
PRESENTER: Kyung-Ah Kim
09:55
Kyung-Ah Kim (Jeonbuk National University, South Korea)
Young-Ah Kim (University of Essex, UK)
Peter Moffatt (University of East Anglia, UK)
Count Data Modeling of Patent Activity in the High-tech Industry in the Presence of a Technology Gap (abstract)
PRESENTER: Young-Ah Kim
10:10
Rocío Alarcón-López (Public University of Navarre, Spain)
Maria Elena Aramendia-Muneta (Public University of Navarre, Spain)
CONSUMER INTERACTIONS WITH AI-GENERATED CONTENT (abstract)
10:25
Katerina Makri (University of Vienna, Austria)
Marios Theodosiou (University of Cyprus, Cyprus)
Oluyomi Alarape (Wragby Business Solutions & Technologies, Nigeria)
Christophe Rethore (ICN Business School, Paris, & CEREFIGE, University of Lorraine, France)
Evangelia Katsikea (ICN Business School, Paris, & CEREFIGE, University of Lorraine, France)
From Big Data and Artificial Intelligence to Business Intelligence and Analytics for enhanced Key Account Management: A Dynamic Capabilities Perspective in an Emerging Market Context (abstract)
PRESENTER: Katerina Makri
09:25-10:55 Session 08.09: Retail Technology & Customer Experience Design
09:25
Kathrin Sinemus (University of Wuppertal, Germany)
Stephan Zielke (University of Wuppertal, Germany)
Thomas Dobbelstein (Durban University of Technology, South Africa & Baden-Württemberg Cooperative State University, Germany, Germany)
Dropouts in gamified promotions: How retailers can manage them (abstract)
09:40
Bicheng Yang (Hong Kong Polytechnic University, Hong Kong)
Yi Qian (University of British Columbia, Canada)
The Influence of Movie Consumption on Consumer Shopping Decisions (abstract)
PRESENTER: Bicheng Yang
09:55
Monica Grosso (EMLYON Business School, France)
Giulia Miniero (Franklin University Switzerland, Switzerland)
Sandro Castaldo (SDA Bocconi School of Management, Italy)
ENHANCING THE GROCERY CUSTOMER EXPERIENCE: THE ROLE OF TECHNOLOGY AND HUMAN INTERACTION (abstract)
PRESENTER: Monica Grosso
10:10
Martha Rivera-Pesquera (IPADE Business School, Mexico)
Jose Antonio Lanzguerrero (IPADE Business School, Mexico)
WINNING CUSTOMER TRUST: A MODEL TO UNLOCK DATA SHARING FOR ENHANCED EXPERIENCES (abstract)
10:25
Jennifer Yeeun Huh (Texas Tech University, United States)
Athena Chan (Texas Tech University, United States)
Min Jung Kim (Texas Tech University, United States)
Julie Chang (Texas Tech University, United States)
Juyeun Jang (Oklanoma State University, United States)
Retail spaces as memory triggers: A feasibility study of reminiscence therapy exploring the role of shopping experiences for older adults (abstract)
09:25-10:55 Session 08.10: Research Methodologies in Management and Marketing
09:25
Liang Zhao (University of Cambridge - Judge Business School, UK)
Ahmed Khwaja (University of Cambridge - Judge Business School, UK)
Guardiola, Klopp, or Mourinho? Evidence from the EPL on the Value of Managerial Abilities for Brand Performance Using a Two-Sided Matching Model of the Market for Talent (abstract)
PRESENTER: Liang Zhao
09:40
Xiaoan Li (Kookmin University, South Korea)
Jing Zhang (Kookmin University, South Korea)
Trust Through Transparency: How AI Disclosure Levels Shape Consumer Adoption in Healthcare (abstract)
PRESENTER: Xiaoan Li
09:55
Jiacheng Zhao (Kookmin University, South Korea)
Jing Zhang (Kookmin University, South Korea)
How memes culture and celebrity effects empower the virtual art value of NFTs (abstract)
PRESENTER: Jiacheng Zhao
10:10
Dubravko Radic (University of Leipzig, Germany)
DISCRETE GAMES IN MARKETING RESEARCH (abstract)
09:25-10:55 Session 08.11: Fashion Marketing & Management in the Age of Digital Challenge II
09:25
Yu Chen (State University of New York, Farmingdale, United States)
CONCEPTUALIZING THE FUTURE OF 3D VIRTUAL FASHION RETAILING (abstract)
09:40
Danita van Heerden (University of Pretoria, South Africa)
Jade Verbeek (University of Pretoria, South Africa)
UNVEILING THE POWER OF CREDIBILITY: HOW VIRTUAL INFLUENCERS SHAPE CONSUMER ATTITUDES AND PURCHASE INTENTIONS IN FASHION (abstract)
PRESENTER: Jade Verbeek
09:55
Eddie Ruofei Chen (Manchester Metropolitan University, UK)
Sharon Nunoo (Manchester Metropolitan University, UK)
AI-Chatbot Paradoxes and Consumers' Coping Strategies in Luxury Fashion (abstract)
10:10
Jyri Hoffrén (University of Eastern Finland, Finland)
Jani Holopainen (University of Eastern Finland, Finland)
My Hearth Beats for Green or Does It? The Moderating Effect of Stress on Sustainable Purchases in Online Fashion Stores (abstract)
PRESENTER: Jyri Hoffrén
10:25
Polina Efremova (Graduate School of Business, HSE University, Russia)
Vera Rebiazina (Graduate School of Business, HSE University, Russia)
Olga Gulakova (Graduate School of Business, HSE University, Russia)
FASHION MARKET TRANSFORMATION IN RESPONSE TO EXTERNAL CHALLENGES: THE CASE OF RUSSIA (abstract)
PRESENTER: Polina Efremova
10:40
Tunmin Catherine Jai (Texas Tech University, United States)
Yu Ju Rubie Kao (Texas Tech University, United States)
Shan-Ying Shih (Fu Jen Catholic University, Taiwan)
CROSS-NATIONAL COMPARISON OF HOW CONSUMERS REACT TO VIRTUAL TRY-ON TECHNOLOGY: THE CASE OF US AND TAIWAN (abstract)
10:55
Yue Guan (University of the Arts London, UK)
Misha Xu (University of the Arts London, UK)
INTELLIGENT SUSTAINABILITY: AI-AGENT SYSTEM FOR SUSTAINABLE FASHION MARKETING (abstract)
PRESENTER: Yue Guan
11:10
Dong Yang (Fashion Institute of Technology, United States)
THE VALUE OF ABSENCE – LUXURY BRANDS' CHALLENGES OF MAINTAINING BRAND ESSENCE AND EXCLUSIVITY ON SOCIAL MEDIA PLATFORMS (abstract)
11:10-12:40 Session 09.01: Meet the Editors II

Chair: Roland T. Rust (University of Maryland), VP of Publications, American Marketing Association

Journal of Marketing: Jan-Benedict Steenkamp (University of North Carolina at Chapel Hill), Incoming Editor-in-Chief

Journal of Marketing Research: Rebecca W. Hamilton (Georgetown University), Editor-in-Chief

Journal of Consumer Research: Oleg Urminsky (University of Chicago), Editor-in-Chief

International Journal of Research in Marketing:  Koen Pauwels (Northeastern University), Editor-in-Chief

Journal of International Marketing: Ayşegül Özsomer (KOÇ University), Editor-in-Chief

Journal of Business Research: Mirella H.P. Kleijnen (Vrije Universiteit Amsterdam), Co-Editor-in-Chief

International Marketing Review: John Cadogan (University of Leicester), Editor-in-Chief

International Journal of Advertising: Charles R. Taylor (Villanova University), Editor-in-Chief

Psychology & Marketing: Giampaolo Viglia (University of Portsmouth), Editor-in-Chief

Journal of Advertising Research: Colin Campbell (University of San Diego), Editor-in-Chief

Industrial Marketing Management: C. Anthony Di Benedetto (Temple University), Co-Editor-in-Chief

Tourism Review: Dimitrios Buhalis (Bournemouth University), Editor-in-Chief

Asia Pacific Journal of Marketing & Logistics: Ian Phau (Curtin University), Editor-in-Chief

Journal of Current Issues & Research in Advertising: Sukki Yoon (Bryant University), Editor-in-Chief

Tourism Management: Cathy Hsu (The Hong Kong Polytechnic University), Editor-in-Chief

Journal of the Association for Consumer Research: Andrew Gershoff (The University of Texas at Austin), Editor-in-Chief

Journal of Interactive Advertising: Jooyoung Kim (University of Georgia), Editor-in-Chief

Journal of Global Fashion Marketing: Eunju Ko (Yonsei University), Editor-in-Chief

Journal of Global Scholars of Marketing Science: Kyung Hoon Kim (Changwon National University), Editor-in-Chief

Journal of Global Sport Management: Kihan Kim (Seoul National University), Editor-in-Chief

Spanish Journal of Marketing-ESIC: Carlos Flavian (University of Zaragoza), Editor-in-Chief

Australasian Marketing Journal: Liem Viet Ngo (University of New South Wales), Editor-in-Chief

Journal of Product Innovation Management: Ruby P. Lee (Florida State University), Co-Editor-in-Chief

 

11:10-12:40 Session 09.02: Psychology & Marketing Award on Consumer Psychology & Marketing in the Age of Digital Challenges IX
11:10
Xiaolei Yu (Business School of Henan University, China, China)
Jiangying Fu (Business School of Henan University, China, China)
Kyunghoon Kim (Changwon National University, Republic of Korea, South Korea)
Research on the influencing factors and mechanism of user stickiness in the metaverse (abstract)
PRESENTER: Jiangying Fu
11:25
Muniba Rauf (University of Jyvaskyla, Finland, Finland)
Xiaolin Li (Hong Kong Polytechnic University, Hong Kong)
Heikki Karjaluoto (University of Jyvaskyla, Finland, Finland)
UNDERSTANDING CUSTOMER BEHAVIOUR, PERCEPTION AND REWARDED ENGAGEMENT: A PATHWAY TO STRENGTHENING LOYALTY IN THE MOBILE AND METAVERSE LOYALTY PROGRAMS (abstract)
PRESENTER: Muniba Rauf
11:40
Roberio Santos (Federal University of Campina Grande, Brazil)
Eirini Bazaki (University of Southampton, UK)
Vanissa Wanick (University of Southampton, UK)
Evandro de Barros Costa (Federal University of Alagoas, Brazil)
José Antão Beltrão Moura (Federal University of Campina Grande, Brazil)
ADDING LARGE LANGUAGE MODELS FOR BETTER PERSONALIZATION OF FASHION ONLINE RETAIL RECOMMENDATIONS. (abstract)
PRESENTER: Eirini Bazaki
11:55
Feng Li (Jiangnan University, China)
Sitong Liu (Jiangnan University, China)
Huanzhang Wang (Jiangnan University, China)
A Study on the Dual-Path Impact Mechanism of Recommendation Systems on Purchase Intention— The Mediating Role of Personalized Perception and Accuracy Perception (abstract)
PRESENTER: Feng Li
12:10
Feng Li (Jiangnan University, China)
Rong Bu (Jiangnan University, China)
Huanzhang Wang (Jiangnan University, China)
A Study on the Impact Mechanism of AI Service Agents on Consumer Service Experience (abstract)
PRESENTER: Feng Li
11:10-12:40 Session 09.03: Sustainable Consumption and Green Marketing III
11:10
Ser Zian Tan (Sunway University, Malaysia)
Lin Yang (University of Tasmania, Australia)
Wee Hong Loo (Sunway University, Malaysia)
GREEN GLORY OR GLOAT? UNVEILING SCHADENFREUDE IN GREEN PRESTIGE ADVERTISING (abstract)
PRESENTER: Ser Zian Tan
11:25
Eric Li (University of British Columbia, Canada)
Asfiya Taji (University of British Columbia, Canada)
Sustainable Fashion in Action: Exploring Gen Z and Millennials' Perceptions of Collaborative Clothing Consumption in Canada (abstract)
PRESENTER: Eric Li
11:40
Kyeongwon Kwon (Auburn University at Montgomery, United States)
Jaejin Lee (Florida State University, United States)
Cen Wang (Shandong University, China)
EFFECTS OF PERSONAL VALUES ON GREEN PURCHASE INTENTION: THE MODERATING ROLE OF GREEN ADVERTISING SKEPTICISM (abstract)
PRESENTER: Cen Wang
11:55
Marvello Yang (Institut Teknologi dan Bisnis Sabda Setia, Indonesia)
Chung-Sin Yoon (Alan Yoon Associates Chartered Accountants, Kuala Lumpur, Malaysia, Malaysia)
Afni Eliana Saragih (Institut Teknologi dan Bisnis Sabda Setia, Indonesia)
ELECTRIC VEHICLE GREEN FINANCIAL SUSTAINABILITY BEHAVIOR - INDONESIAN DIGITAL GENERATION PERSPECTIVES (abstract)
PRESENTER: Marvello Yang
12:10
Sumin Kim (The University of Manchester, UK)
Hongwei He (The University of Manchester, UK)
Hoon Kim (Semyung University, South Korea)
THE EFFECT OF EXPERIENCE IN PRODUCT HARM ON CONSUMER SUSTAINABLE CONSUMPTION (abstract)
PRESENTER: Sumin Kim
12:25
Debdutta Choudhury (School of Business, Woxsen University, India)
Anikha Ahmad (School of Business, Woxsen University, India)
Abdul Basith (School of Business, Woxsen University, India)
A MEDIATED MODEL OF CONSUMER BEHAVIOURAL INTENTION FOR GREEN HOSPITALITY SERVICES – EVIDENCE FROM HOTEL INDUSTRY (abstract)
PRESENTER: Anikha Ahmad
12:40
Magnum M. L. Lam (The Hong Kong Polytechnic University, Hong Kong)
Zeyu Liu (The Hong Kong Polytechnic University, Hong Kong)
Christina W. Y. Wong (The Hong Kong Polytechnic University, Hong Kong)
Marketing Challenges in Promoting Garment Waste Recycling: Lessons Learnt from NGOs in Hong Kong (abstract)
PRESENTER: Zeyu Liu
11:10-12:40 Session 09.04: 2025 RITSUMEIKAN UNIVERSITY-GAMMA JOINT SYMPOSIUM II
11:10
Jian Gao (Zhejiang University of Finance and Economics, China)
Zhen Li (Kansai University, Japan)
The Fit Between Message Framing and Environmental Knowledge in Green Advertising: The Mediating Role of Perceived Authenticity (abstract)
PRESENTER: Zhen Li
11:25
Fangzhou Li (Kansai University, Japan)
Katsutoshi Yada (Kansai University, Japan)
Mapping the Evolution of Olfactory Marketing: A Bibliometric Analysis of Scent Research in Consumer Behavior (abstract)
PRESENTER: Fangzhou Li
11:40
Eleonora Acciai (University Niccolò Cusano, Italy)
Mario Risso (University Niccolò Cusano, Italy)
EMPIRICAL RESEARCH ON B-CORP CERTIFICATION IN THE ITALIAN FASHION INDUSTRY: IMPACT ON MARKETING AND MADE IN ITALY (abstract)
PRESENTER: Eleonora Acciai
11:55
Tomio Kobayashi (JAPAN WOMEN’S UNIVERSITY, Japan)
Soniya Billore (Linnaeus University, Sweden, Sweden)
Food banks and society: A psychological analysis of monetary donations to food banks in Japan (abstract)
PRESENTER: Tomio Kobayashi
12:10
Honkit Lau (Ritsumeikan University, Japan)
COMPLEXITY IN ONLINE SALES PROMOTION AND CONSUMER INTENTIONS TO PARTICIPATE: AN EMPIRICAL STUDY IN THE JAPANESE MARKET (abstract)
12:25
Shinya Nakami (Kanagawa University, Japan, Japan)
Changju Kim (Ritsumeikan University, Japan, Japan)
Evolution of Customer Strategies in the Omni-Channel Era: Can we reduce Information Asymmetry through Digitalization (abstract)
PRESENTER: Shinya Nakami
12:40
Kevin K.W. Ho (University of Tsukuba, Japan)
Ka Ho Trevor Ho (University of Guam, Guam)
Two Studies on Health Misinformation: How Can We Better Communicate With the Public in Fighting the War of Health Misinformation? (abstract)
PRESENTER: Kevin K.W. Ho
11:10-12:40 Session 09.05: AI-Driven Personalization: Transforming the Marketing Landscape
11:10
Kitty Tseung (Faculty of Business Administration University of Macau Avenida da Universidade, E22-1049 Taipa, Macau S.A.R. China, Macao)
Yixin Sun (Faculty of Business Administration University of Macau Avenida da Universidade, E22-1049 Taipa, Macau S.A.R. China, Macao)
Jacky F. L. Hong (Faculty of Business Administration University of Macau Avenida da Universidade, E22-1053 Taipa, Macau S.A.R. China, Macao)
Javier Calero Cuervo (Faculty of Business Administration University of Macau Avenida da Universidade, E22-2064 Taipa, Macau S.A.R. China, China)
Exploring the Integration of Culturally Informed Numerology Practices into AI-enhanced Customer Relationship Marketing In Hotels and Integrated Resorts (abstract)
PRESENTER: Kitty Tseung
11:25
Ziqi Zhong (London School of Economics, UK)
AI-driven Privacy Policy Optimisation for Sustainable Data Strategy (abstract)
11:40
Areej Ahmed (Universiti Malaysia Sarawak (UNIMAS), Malaysia)
Asmaul Husna Haris Fadzilah (Universiti Malaysia Sarawak (UNIMAS), Malaysia)
The Impact of Green Media on Purchase Intention: The Moderating Role Of Artificial Intelligence (AI) in Sustainable Marketing (abstract)
PRESENTER: Areej Ahmed
11:55
Tilen Pigac (Hong Kong Metropolitan University, Hong Kong)
Ada Lee (Hong Kong Metropolitan University, Hong Kong)
Navigating Transparency in Virtual AI Humans: Insights From the Luxury Hospitality Sector (abstract)
PRESENTER: Tilen Pigac
12:10
Tsung-Yin Ou (Department of Marketing and Distribution Management, NKUST, Kaohsiung, Taiwan, Taiwan)
Cheng-Chieh Hsia (Department of Marketing and Distribution Management, NKUST, Kaohsiung, Taiwan, Taiwan)
A Study on Integrating Deep Image Feature Matching for Hyper-Personalized Intelligent Interior Design and Product Recommendation (abstract)
PRESENTER: Cheng-Chieh Hsia
12:25
Jennifer Yee-Shan Chang (University of Essex, UK)
Jun-Hwa Cheah (University of East Anglia, UK)
Exploring Generative Artificial Intelligence in Service Industries: Adoption and Customer Acceptance (abstract)
12:40
Jin-A Choi (Montclair State University, United States)
Implications of AI-Driven Personalization in Marketing: Big Data Perspective (abstract)
11:10-12:40 Session 09.06: Envisioning the Future of Hospitality and Tourism Research: Innovative Theorization, Advanced Data, and New Insights IX
11:10
Yawei Wang (Montclair State University, United States)
IL VIAGGIO TRAVEL: A CASE STUDY OF ACCESSIBLE TOURISM IN COSTA RICA (abstract)
11:25
Hyunsang Son (University of New Mexico, United States)
Young Eun Park (Sookmyung Women's University, South Korea)
EFFECTS OF TEXTUAL, IMAGE, AND VIDEO CONTENT ON SATISFYING CONSUMER NEEDS IN DESTINATION MARKETING: A DEEP LEARNING APPROACH (abstract)
PRESENTER: Hyunsang Son
11:40
Shanshan Dai (China University of Geosciences (Wuhan), China)
Mengyang He (China University of Geosciences (Wuhan), China)
Jiasen Wang (China University of Geosciences (Wuhan), China)
Wenkai Zhang (China University of Geosciences (beijing), China)
Haixiang Guo (China University of Geosciences (Wuhan), China)
PROTECTION MOTIVATION THOERY IN TOURISM: A SEMI-SYSTEMATIC LITERATURE REVIEW (abstract)
PRESENTER: Mengyang He
11:55
Sola Yoon (Hanyang University, South Korea)
Sejung Marina Choi (Korea University, South Korea)
EXPLORING TRAVEL SERVICE SHOPPING: SINGLE SOURCE PANEL LOG AND SURVEY DATA (abstract)
PRESENTER: Sola Yoon
12:10
Sola Yoon (Hanyang university, South Korea)
Hoon Lee (Hanyang university, South Korea)
EXPLORING PERCEPTIONS OF OCEAN AND LEISURE TOURISM IN SOUTH KOREA ACROSS SEVEN COUNTRIES :USING BIG DATA TEXTMING (abstract)
PRESENTER: Sola Yoon
11:10-12:40 Session 09.07: Technological Innovations in Sports: Exploring the impact of Digital Technology on Consumer Behaviors and the Evolution of Sports Consumption Patterns
11:10
Guojun Sawyer He (SKEMA Business School, France, France)
Weiwei Zhang (Hartwick College, United States)
Simon Chadwick (Emlyon Business School, France)
Yiying Chen (iscet University Institute of Lisbon, Portugal, Portugal)
From Marginal to Mainstream—A Governmentality Perspective of Market Transition in eSports (abstract)
PRESENTER: Guojun Sawyer He
11:25
Shubin Yu (Hokkaido University, Japan)
Yi Xuan Ong (Hokkaido University, Japan)
Jie Yang (Hokkaido University, Japan)
Juhyeok Jang (Hokkaido University, Japan)
INVESTIGATING DUAL ROUTES COMMUNICATION OF SMART TOURISM TECHNOLOGIES IN WINTER SPORTS TOURISM (abstract)
PRESENTER: Shubin Yu
11:40
Hansol Kim (Seoul National University, South Korea)
Kihan Kim (Seoul National University, South Korea)
The Digital Shift in Sport Broadcasting: Do Influencers Help or Hurt KBO Viewership? (abstract)
PRESENTER: Hansol Kim
11:55
Cen Wang (Shandong University, China)
Medaling on Social: A Cross-Cultural Analysis of Olympic Athlete Branding and Engagement (abstract)
11:10-12:40 Session 09.08: Strategic Market Management
11:10
Jieke Chen (University of Leeds, UK)
Qun Tan (Xiamen University, China)
Carlos Sousa (Molde University College, Norway)
Reducing Corporate Social Irresponsibility? Investigating the interaction between TMT Pay Inequality and strategic emphasis (abstract)
PRESENTER: Jieke Chen
11:25
Fernando Campayo-Sanchez (University of Alicante, Spain)
Francisco José Mas-Ruiz (University of Alicante, Spain)
Juan Luis Nicolau (Virginia Tech, United States)
STRATEGIC SHOWDOWNS: HOW STATUS, NETWORKS, CONVERGENCE, AND MULTIMARKET CONTACT DRIVE COMPETITIVE RESPONSES (abstract)
11:40
Alina Flores (Federal University of Rio Grande do Sul (UFRGS), Brazil)
Jaiany Trindade (Federal University of Rio Grande do Sul (UFRGS), Brazil)
Carla F. Silveira Netto (Pontifical Catholic University of Paraná (PUCPR), Brazil)
Vinicius Brei (Federal University of Rio Grande do Sul (UFRGS) and Massachusetts Institute of Technology (MIT), Brazil)
Redefining Market Potential: Definitions, Dimensions, and Index Proposition (abstract)
PRESENTER: Vinicius Brei
11:55
Danbi Kim (Korea University, South Korea)
How Does New Product Preannouncement Specificity Shape Investors' Expectations?: The Role of Corporate Governance (abstract)
12:10
Rodrigo Heldt (Pontifical Catholic University of Rio Grande do Sul (PUCRS), Brazil)
Cleo Silveira (Federal University of Rio Grande do Sul (UFRGS), Brazil)
Joao Brito (Federal University of Rio Grande do Sul (UFRGS), Brazil)
Juliana Costa (Federal University of Rio Grande do Sul (UFRGS), Brazil)
Jaiany Rocha Trindade (Federal University of Rio Grande do Sul (UFRGS), Brazil)
Vinicius Brei (Federal University of Rio Grande do Sul (UFRGS) and Massachusetts Institute of Technology (MIT), Brazil)
Fernando Luce (Federal University of Rio Grande do Sul (UFRGS), Brazil)
Product discontinuation through an RFM-based framework (abstract)
PRESENTER: Vinicius Brei
12:25
Sohee Jeong (Korea University, South Korea)
Jaewook Kim (Korea University, South Korea)
HOW AND WHEN DIGITAL SERVITIZATION PAYS OFF? (abstract)
PRESENTER: Sohee Jeong
11:10-12:40 Session 09.09: Scarcity in Services
11:10
Rawan Hamdan (Oxford Brookes University, UK)
Husni Kharouf (Oxford Brookes University, UK)
Yan Sun (Oxford Brookes University, UK)
HOW EMBEDDED CUES OF SUPPLY-BASED SCARCITY, SELF-CONGRUITY, AND PSYCHOLOGICAL OWNERSHIP INFLUENCE CUSTOMER ENGAGEMENT IN MARKETING COMMUNICATIONS? (abstract)
PRESENTER: Rawan Hamdan
11:25
Nuo Jiang (Yeungnam university, China)
Kyungtag Lee (Yeungnam University, South Korea)
Buy now or hold it first? The impact of scarcity on consumer purchases (abstract)
PRESENTER: Nuo Jiang
11:40
A. R. Shaheen Hosany (Goldsmiths, University of London, UK)
Scarcity in Services (abstract)
11:55
Sajith Narayanan (FLAME University, India)
Sakshi Agrawal (FLAME University, India)
CONTRIVED VERSUS GENUINE SCARCITY IN QUICK COMMERCE PLATFORMS (abstract)
PRESENTER: Sajith Narayanan
11:10-12:40 Session 09.10: Technology in Service
11:10
Saifeddin Alimamy (Zayed University, UAE)
Mathew Chylinski (University of New South Wales; Zayed University, Australia)
Beyond Value-in-Use: Exploring Value-in-Being in Service Environments (abstract)
11:25
Saifeddin Alimamy (Zayed University, UAE)
Bridging Digital Convenience and Physical Sensory Engagement: A Human-Centric Approach to Phygital Marketing in the Customer Service Journey (abstract)
11:40
Heli Hallikainen (University of Eastern Finland, Finland)
Tommi Laukkanen (University of Eastern Finland, Finland)
HUMAN RESOURCE ANALYTICS PAY OFF BETTER IN SERVICE-INTENSIVE FIRMS (abstract)
PRESENTER: Tommi Laukkanen
11:55
An Sheng (The Chinese University of Hong Kong, Hong Kong)
Sungwoo Choi (The Chinese University of Hong Kong, Hong Kong)
How Human-Robot Teams (vs. all-Human Teams) Enhance Customer Cooperation with Service Providers: The Role of Relative Power Perceptions (abstract)
PRESENTER: An Sheng
11:10-12:40 Session 09.11: Fashion Marketing & Management in the Age of Digital Challenge III
11:10
Chieh-Ju Lee (Fu Jen Catholic University, Taiwan)
Shan-Ying Shih (Fu Jen Catholic University, Taiwan)
Chuo-Pong Lo (Fu Jen Catholic University, Taiwan)
THE IMPACT OF VR SPATIAL DESIGN ON CONSUMER ENGAGEMENT AND INTENTION OF USE IN RETAIL ENVIRONMENTS (abstract)
PRESENTER: Shan-Ying Shih
11:25
Silvia Pérez-Bou (ISEM Fashion Business School - University of Navarra, Spain)
Valentina Bauzá (School of Architecture. University of Navarra, Spain)
ZARA: THE EVOLUTION OF THE IN-STORE EXPERIENCE, FROM MAINSTREAM TO PHYGITAL LUXURY (abstract)
11:40
Anita Nanda (Graduate School of Business, HSE University, Russia)
Vera Butkouskaya (Graduate School of Business, HSE University, Russia)
THE ROLE OF DIGITAL ENGAGEMENT IN OMNICHANNEL FASHION RETAIL: THE IMPACT OF SUSTAINABLE INTEGRATED MARKETING COMMUNICATIONS ON BRAND LOYALTY (abstract)
PRESENTER: Anita Nanda
11:55
Joanna Krywalski-Santiago (Universidade de Lisboa, ISEG - Lisbon School of Economics and Management, Portugal)
THE INTERSECTION OF AI AND ONLINE FASHION SHOPPING: IMPLICATIONS FOR CONSUMER PURCHASING INTENTIONS (abstract)
12:10
Kent Le (University of East London, UK)
Wearable Tech in Fashion Marketing Management: Consumer Insights and Barriers to Adoption in the UK (abstract)
12:25
A. Rose Downs (University of Missouri, United States)
Caroline Kopot (University of Missouri, United States)
Luxury and high-end livestream shopping: us consumers’ perceptions, purchase intention, and perceived risk (abstract)
PRESENTER: A. Rose Downs
12:40
Phallapa Petison (Mahidol University, Thailand)
Mark Speece (Mahidol University, Thailand)
FROM PREDICTIVE ANALYTICS TO GENERATIVE AI: A BIBILOMETRIC ANALYSIS OF AI ADOPTION IN FASHION (abstract)
PRESENTER: Phallapa Petison
14:00-15:30 Session 10.01: 2025 Journal of Business Research Workshop: How to Get Published in JBR

Instructor:Prof. Mirella H.P. Kleijnen, (Co-Editor-in-Chief of Journal of Business Research), Vrije Universiteit Amsterdam

14:00-15:30 Session 10.02: 2025 GMA-GAMMA JOINT SYMPOSIUM
14:00
Nicos Rossides (Minjiang University, Fuzhou, China, European University Cyprus, Nicosia, Cyprus)
BRIDGING BYTES AND BEHAVIORS: HUMAN-CENTRIC RESEARCH IN EMERGING DIGITAL ECONOMIES (abstract)
14:15
Surat Teerakapibal (Thammasat University, Thailand)
Yioula Melanthiou (Cyprus University of Technology, Cyprus)
Nuttakon Ounvorawong (Thammasat University, Thailand)
ARTIFICIAL INTELLIGENCE AND FASHION: A BIBLIOMETRIC ANALYSIS AND FUTURE AVENUES FOR RESEARCH (abstract)
14:30
Yang Liu (University of Westminster, UK)
Charles Chi Cui (University of Westminster, UK)
BRIDGING COGNITIVE AND TECHNOLOGICAL PERSPECTIVES FOR AI-ASSISTED DECISION-MAKING IN POLICY AND BUSINESS: A CONCEPTUAL MODEL (abstract)
PRESENTER: Charles Chi Cui
14:45
Marius Ian Yul Horstick (MHS Media Solutions, Germany)
Anna Zarkada (Cyprus University of Technology, Greece)
OPPORTUNITIES AND CHALLENGES OF PROGRAMMATIC ADVERTISING: INSIGHTS FROM GERMAN SMEs (abstract)
PRESENTER: Anna Zarkada
15:00
Evangelia Rapti (Department of Tourism Studies, University of Piraeus, Greece)
Georgia Zouni (University of Piraeus, Greece)
Dimitra Margieta Lykoudi (University of Piraeus, Greece)
Bridging Cultures: Empowering Tourists’ Intercultural Competence by Leveraging Personalized Destination Experiences for Sustainable Growth (abstract)
PRESENTER: Evangelia Rapti
15:15
Yioula Melanthiou (Cyprus University of Technology, Cyprus)
Anna Zarkada (Cyprus University of Technology, Cyprus)
Suzanne Barakat (University of Salford, UK)
Try Before you Buy: How Virtual Try-On (VTO) Tools Shape Consumers' Purchase Intentions (abstract)
PRESENTER: Anna Zarkada
15:30
Erasmia Leonidou (Cyprus University of Technology, Cyprus)
Christiana Tsaousi (Cyprus University of Technology, Cyprus)
The Evolution of Buyer-Seller Relationships in the Digital Age: A Philosophical Approach (abstract)
PRESENTER: Erasmia Leonidou
14:00-15:30 Session 10.03: Sustainable Consumption and Green Marketing IV
14:00
Ai Chin Thoo (Universiti Teknologi Malaysia, Malaysia)
Ji Qing Tye (Universiti Teknologi Malaysia, Malaysia)
Inda Sukati (Universitas Putra Batam, Indonesia)
Hon Tat Huam (City University of Macau, Macao)
FROM BELIEFS TO BASKETS: UNDERSTANDING MALAYSIAN CONSUMER DRIVERS IN THE ORGANIC MARKET (abstract)
PRESENTER: Ai Chin Thoo
14:15
Ahmed Alsaedi (UNIMAS, Iraq)
Asmaul Fadzilah (UNIMAS, Malaysia)
Consumer Response to Value Framing Theory with the Role of the Digital World as a Mediator: Can Malaysian Consumer Behavior Be Framed for Green Orientation? (abstract)
PRESENTER: Ahmed Alsaedi
14:30
Xin Zhang (Macau University of Science and Technology, Macao)
Mengxi Gao (Macau University of Science and Technology, Macao)
Visual Cues and Sustainability: The Impact of Handwritten Typefaces (abstract)
PRESENTER: Xin Zhang
14:45
Dao Thanh Hien (Pusan National University, South Korea)
Shin Jong-Kuk (Pusan National University, South Korea)
Moon Min-Kyung (Pusan National University, South Korea)
Muhammad Waqas Khan (Pusan National University, South Korea)
THE EFFECT OF UPCYCLING PRODUCT’S PAST IDENTITY ON PURCHASE INTENTION: THE MEDIATING ROLE OF NOSTALGIA, UNIQUENESS AND CREATIVITY (abstract)
15:00
Minami Nishikawa (Bunkyo University, Japan)
Daisuke Nishi (Takushoku University, Japan)
Consumer Responses to Sustainability Communication: An Empirical Study Based on Regulatory Focus Theory (abstract)
PRESENTER: Daisuke Nishi
15:15
Lynnanne Chao (Washington State University, United States)
Ting Chi (Washington State University, United States)
SOCIAL MEDIA AS A CSR CANVAS: A STUDY OF FASHION BRANDS’ SUSTAINABILITY COMMUNICATION (abstract)
PRESENTER: Lynnanne Chao
15:30
Angga Ranggana Putra (University of Missouri - Columbia, United States)
Caroline Kopot (University of Missouri - Columbia, United States)
The Dynamics of Environmental Knowledge and Skepticism in Green Footwear Marketing (abstract)
PRESENTER: Caroline Kopot
14:00-15:30 Session 10.04: 2025 Safety Management Symposium: Roles of AI in Children’s Safety Management
14:00
Heeseok Woo (Changwon National University / Nara Corporation, South Korea)
Kyung Hoon Kim (Changwon National University, South Korea)
The Impact of Certification on Consumer Trust in the Fire Safety Service: A Signaling Theory Approach (abstract)
PRESENTER: Heeseok Woo
14:00-15:30 Session 10.05: AI-Enabled Touchpoints
14:00
Yating Tian (University of Twente, Netherlands)
Harnessing AI-Enabled Strategic Marketing to Enhance Purchase Intention in SMEs (abstract)
14:15
Dave Centeno (University of the Philippines, Philippines)
Social AI: Hedonic and Utilitarian Perceived Uses and Threats of Anthropomorphized Artificial Intelligence Social Entities (abstract)
14:30
Chia-Wei Sun (National Chengchi University, Taiwan)
Kuan-Ju Chen (National Chengchi University, Taiwan)
TOO AUTHENTIC TO TOLERATE? THE IMPACT OF PERCEIVED AUTHENTICITY IN AI CHATBOT DESIGN ON CONSUMER BEHAVIOR UNDER SERVICE FAILURE (abstract)
PRESENTER: Chia-Wei Sun
14:45
Daniela Langaro (Business Research Unit ISCTE-IUL, Portugal)
Catarina Marques (Business Research Unit ISCTE-IUL, Portugal)
Jazia Gharbi (Business Research Unit ISCTE-IUL, Portugal)
Chatbots as a branded touchpoint (abstract)
PRESENTER: Daniela Langaro
15:00
Eun Kang (Bryant University, United States)
Rachel Esther Lim (Oklahoma State University, United States)
Yoon Hi Sung (Yonsei University, South Korea)
Dongwon Choi (Kookmin University, South Korea)
BEYOND THE HUMAN TOUCH: CONSUMER RESPONSES TO VIRTUAL INFLUENCERS ENDORSING GREEN FASHION AND MULTIPLE BRANDS (abstract)
PRESENTER: Eun Kang
15:15
Carsten Baumgarth (HWR Berlin, Germany)
Roman Burkart (eyesuare, Germany)
Andreas Fachner (Meta Design, Germany)
Lisa Krick (Meta Design, Germany)
Julia Nitschke (eyesuare, Germany)
AI-powered brand-aligned touchpoints – Design and Effects of branded AI-Chatbots (abstract)
15:30
Chloé Barco (Kedge Business School, France)
Boris Bartikowski (Kedge Business School, France)
FROM AI ALGORITHMS TO REAL ALLURES: SEX APPEAL OF VIRTUAL SOCIAL MEDIA INFLUENCERS (abstract)
PRESENTER: Chloé Barco
14:00-15:30 Session 10.06: Business Model and Productivity Innovation for Customer Value Creation / Developing Creative and Critical Thinking in Business Class
14:00
Carla Alessandra Santos (UFPR - Universidade Federal do Paraná, Brazil)
Tomás Sparano Martins (UFPR - Universidade Federal do Paraná, Brazil)
COCREATION AND RELATIONSHIPS AS KEY COMPONENTS FOR SUSTAINABLE COMPETITIVE ADVANTAGE (abstract)
14:15
Hyoungkoo Ha (Seoul Business School at aSSIST University, South Korea)
Erin Cho (The Hong Kong Polytechnic University, Hong Kong)
From Lab to Launch: Silicon Valley–Style Business Models and Marketing Strategies in University-Industry Collaboration (abstract)
PRESENTER: Hyoungkoo Ha
14:30
Minjung Cho (The Hong Kong Polytechnic University, Hong Kong)
Bridging Theory and Practice: Effective Strategies for Project-Based Learning in Fashion Business Education (abstract)
14:45
Joonheui Bae (The Hong Kong Polytechnic University, Hong Kong)
How to increase students' engagement in the development of creative marketing communication messages (abstract)
14:00-15:30 Session 10.07: Stakeholder Management
14:00
Sophia Niedermaier (LMU Munich School of Management, Germany)
EXPLORING STAKEHOLDER EXPECTATIONS AND MOTIVATIONS: DESIGNING EFFECTIVE CHALLENGE-BASED LEARNING PROGRAMS IN INTERDISCIPLINARY CONTINUING EDUCATION (abstract)
14:15
Wanda Siegner (LMU Munich School of Management, Germany)
(RE-)DEFINING BOARD DIVERSITY (abstract)
14:30
Jonas Müller-Faßbender (LMU Munich School of Management, Germany)
Enhancing Consumer Acceptance in Personalized Pricing: The Role of E-Coupons as Price Framing Mechanism (abstract)
14:45
Maria Knöpfle (LMU Munich School of Management, Germany, Germany)
Manfred Schwaiger (LMU Munich School of Management, Germany, Germany)
Measuring Authenticity in CSR Communication (abstract)
PRESENTER: Maria Knöpfle
15:00
Reynald Brion (TBS Business School, France)
Renan Petersen-Wagner (Carnegie School of Sport, Leeds Beckett University, UK)
Mariana Bassi Suter (TBS Business School, France)
ANTECEDENTS, DECISIONS, AND OUTCOMES OF CORPORATE SOCIAL IRRESPONSIBILITY IN SPORTS MEGA-EVENTS: A SYSTEMATIC LITERATURE REVIEW AND AVENUES FOR FUTURE RESEARCH (abstract)
PRESENTER: Reynald Brion
15:15
Stefan Herytash (LMU Munich, Germany)
SMART Model Choice: A Taxonomy and Guide for Using LLMs for Behavioral Prediction (abstract)
15:30
Dominik Julian Padberg (LMU Munich School of Management, Germany)
The Role of Perceived Control in Service Recovery (abstract)
14:00-15:30 Session 10.08: Operations-Marketing Interface
14:00
Maggie Chuoyan Dong (University of New South Wales, Australia)
Qianqian Huang (City University of Hong Kong, Hong Kong)
Bin Yang (Jinan University, China)
Shielding against foreign competition: The untapped power of government customers (abstract)
14:15
Di Fan (The Hong Kong Polytechnic University, Hong Kong)
Wenjun Shu (The Hong Kong Polytechnic University, Hong Kong)
Xiao Zhang (Hong Kong Shue Yan University, Hong Kong)
Maggie Dong (UNSW, Australia)
How do Corporate Sociopolitical Activism Oriented Market Exits Affect Firm Performance? Evidence from Corporate Exodus from Russia amidst the 2022 Russo-Ukrainian War (abstract)
PRESENTER: Di Fan
14:30
Shenyang Jiang (The Hong Kong Polytechnic University, Hong Kong)
Wenchang Zhang (Indiana University, United States)
Che-Wei Liu (Arizona State University, United States)
Information Search Autonomy: Virtual Reality's Impact on Bidding Behavior in Property Auctions (abstract)
PRESENTER: Shenyang Jiang
14:45
Qiyuan Wang (Hong Kong Polytechnic University, Hong Kong)
Phyllis Wang (Renmin University of China, China)
David Peng (Lehigh University, United States)
THE IMPACT OF LARGE LANGUAGE MODELS ON SERVICE CUSTOMIZATION: AN EMPIRICAL ANALYSIS OF TRIPADVISOR MANAGEMENT RESPONSES (abstract)
PRESENTER: Phyllis Wang
15:00
Rubab Ashiq (University of Leeds, UK)
Marie Haikel-El-Sabeh (Institut Mines-Télécom Business School, France)
FASHION SUSTAINABILITY ADVOCACY AND MINDFUL CONSUMPTION IN THE DIGITAL AGE: AN ANALYSIS OF INSTAGRAM INFLUENCERS IN THE UK AND EUROPE (abstract)
14:00-15:30 Session 10.09: Consumer Decision Influence: Signaling, Framing, and Priming
14:00
Beibei Chen (Guangxi Arts University, China)
Ha Kyung Lee (Chungnam National University, South Korea)
Jueru Chen (Zhejiang Yuexiu University, China)
Framing Fear Signals in Digital Media: How Narrative Transportation Shapes Chinese Tourists' Decision Hesitancy toward Southeast Asian Destinations (abstract)
PRESENTER: Beibei Chen
14:15
Callum Turner (University of Canterbury, Australia)
Sussie Morrish (University of Canterbury, New Zealand)
Lucie Ozanne (University of Canterbury, New Zealand)
An exploration of why males adopt androgynous fashion (abstract)
PRESENTER: Sussie Morrish
14:30
Wooyang Kim (Minnesota State University-Moorhead, United States)
Quinglin Li (Honam University, South Korea)
Anthony Di Benedetto (Temple University, United States)
Donald Hantula (Temple University, United States)
A THEORY UNIFICATION AMONG DIFFUSION OF INNOVATION THEORY, TECHNOLOGY ACCEPTANCE MODEL, AND TECHNOLOGY READINESS INDEX IN GENERATIVE ARTIFICIAL INTELLIGENCE ADOPTION (abstract)
PRESENTER: Quinglin Li
14:45
Phoebe Wong (College of Professional and Continuing Education, The Hong Kong Polytechnic University, Hong Kong)
Calvin Wan (University of Reading, UK)
Markus Vanharanta (University College Dublin, Ireland)
Gift Occasions and Media Richness on Perceived Thoughtfulness: A Recipient Perspective (abstract)
PRESENTER: Phoebe Wong
15:00
Akinori Ono (Keio University, Japan)
Chihiro Masuyama (Keio University, Japan)
Kano Toyoda (Keio University, Japan)
Rinko Igimi (Keio University, Japan)
Soma Taira (Keio University, Japan)
Hinata Tateno (Keio University, Japan)
Nanaka Watanabe (Keio University, Japan)
SIGNALING EFFECTS OF FOOD PACKAGING DESIGN SIMPLICITY ON PERCEIVED LEVELS OF VARIOUS FOOD PROPERTIES (abstract)
PRESENTER: Nanaka Watanabe
15:15
Wooyang Kim (Minnesota State University Moorhead, United States)
Howook Chang (Florida International University, United States)
INDOOR AIR QUALITY AS A POSITIVE SERVICE QUALITY SIGNAL IN HOTEL INDUSTRY: ITS PRELIMINARY TESTS AND POTENTIALS (abstract)
PRESENTER: Wooyang Kim
14:00-15:30 Session 10.10: The Changing Landscape of Influencer Advertising / Neurobranding: Exploring the Intersection of Neuroscience and Branding / Refocusing on Relationship with AI & Neuromarketing
14:00
Yi Xuan Ong (Research Faculty of Media and Communication, Hokkaido University, Japan)
Ivy Siaw Hung Hii (Department of Accounting, Finance and Economics, Curtin University, Malaysia, Malaysia)
THE PERSUASIVE POWER OF FINANCIAL INFLUENCER: UNPACKING MOTIVATION ATTRIBUTION, PARASOCIAL RELATIONSHIPS, AND SELF-EFFICACY IN FINANCIAL DECISION-MAKING (abstract)
PRESENTER: Yi Xuan Ong
14:15
Dandan Liu (Hong Kong Baptist University, Hong Kong)
Jiemin Looi (Hong Kong Baptist University, Hong Kong)
Virtual greenfluencers: The roles of anthropomorphism and narratives in encouraging pro-environmental behavioral intention (abstract)
PRESENTER: Jiemin Looi
14:30
Ankita Misra (Monash University Malaysia, Malaysia)
FROM HYPE TO BACKLASH: A THEORETICAL FRAMEWORK FOR DE-INFLUENCING IN SOCIAL MEDIA MARKETING (abstract)
14:45
Poonam Gupta (NIT SILCHAR, India)
Saurabh Verma (NIT SILCHAR, India)
DECODING AUDIENCE SENTIMENTS AND RESPONSES TOWARD AI-DRIVEN INFLUENCERS: TRENDS AND INSIGHTS FROM INSTAGRAM (abstract)
PRESENTER: Saurabh Verma
15:00
Wenying Tan (Sungkyunkwan University, China)
Eun-Ju Lee (Sungkyunkwan University, South Korea)
Daniel Minghee Lee (Sungkyunkwan University, South Korea)
Dayeon Kim (Sungkyunkwan University, South Korea)
Meiling Yin (Sejong University, China)
Neural Correlates Underlying Consumers' Discrimination between AI-generated and Human-generated Content (abstract)
PRESENTER: Wenying Tan
15:15
Wenying Tan (Business School, Sungkyunkwan University, South Korea)
Meiling Yin (Business School, Sejong University, South Korea)
Eun-Ju Lee (Business School, Sungkyunkwan University, South Korea)
Consumers’ Adoption to Digital Twin AI Agent Application (abstract)
PRESENTER: Wenying Tan
15:30
Ani Kyureghyan (CEO at Neurohub, Armenia)
Neurobranding in the Mass Market: Insights from the Grains Industry (abstract)
14:00-15:30 Session 10.11: Contemporary Consumer Online Behaviour
14:00
Jae Eun Jeong (University of Findlay, United States)
Minsun Yeu (University of Ulsan, South Korea)
HOW AI-GENERATED SUMMARY REVIEWS SHAPE CONSUMER PERCEPTION: A HEURISTIC-SYSTEMATIC MODEL APPROACH (abstract)
PRESENTER: Jae Eun Jeong
14:15
Helen Octavi (BINUS UNIVERSITY INTERNATIONAL, Indonesia)
Adilla Anggraeni (Management Department, Intl Undergraduate Program, Binus Business School, Bina Nusantara University, Indonesia)
STRATEGIC DATES CAMPAIGN IN AFFECTING CUSTOMERS’ PURCHASE INTENTION IN E-MARKETPLACE BY STIMULATING FEAR OF MISSING OUT (FOMO) (abstract)
PRESENTER: Adilla Anggraeni
14:30
Rukun Zhang (Shenzhen University, China)
Yiling Liu (Shenzhen University, China)
Bingcan Li (Shenzhen University, China)
CONSUMER RESPONSES TO THE USE OF ARTIFICIAL INTELLIGENCE IN ONLINE SHOPPING: EXAMINE THE IMPACT OF VALENCE AND LOYALTY ON WOMS (abstract)
PRESENTER: Rukun Zhang
14:45
Viya Zhang (Auckland University of Technology, New Zealand)
Sheau Fen Yap (Auckland University of Technology, New Zealand)
Virtual influencers as catalysts for pro-social movements: A netnographic study (abstract)
PRESENTER: Viya Zhang
15:00
Mira Rudolph (Peking University HSBC Business School, China)
Jooyoung Park (Peking University HSBC Business School, China)
Tae Hyun Baek (Department of Media and Communication, Sungkyunkwan University, South Korea)
Jungkeun Kim (Hotel Management and Tourism, Texas A&M University, New Zealand)
The Impact of Clever Humor and Expert Endorsements in Advertising (abstract)
PRESENTER: Jooyoung Park
15:15
Areej Alhouli (University of Canterbury, New Zealand)
Sussie Morrish (University of Canterbury, New Zealand)
Michael Hall (University of Canterbury, New Zealand)
THE IMPACT OF MEDIA AND SOCIAL MEDIA ON EVERYDAY CONSUMPTION: A CROSS-CULTURAL PERSPECTIVE (abstract)
PRESENTER: Areej Alhouli
15:45-17:15 Session 11.01: 2025 Tourism Management Workshop: How to Get Published in Tourism Management - Tips from the Editors

This workshop is designed for scholars who aspire to publish their academic work in Tourism Management (IF: 10.9). The editors will mainly share insights on: The scope and positioning of the journal, Manuscript preparation dos and don’ts, Desk review criteria, How to craft an impact statement, & How to address reviewer comments.

Instructor:

Editor-in-Chief Prof. Cathy Hsu, The Hong Kong Polytechnic University

Associate Editor Prof. Xiang (Robert) Li, CUHK Business School, The Chinese University of Hong Kong

15:45-17:15 Session 11.02: 2025 JSMD-GAMMA JOINT SYMPOSIUM I
15:45
Chihiro Nakayama (Meiji University, School of Commerce, Japan)
The Processes of Value Co-creation in Marketing: Resource Combination and Reconfiguration (abstract)
16:00
Yuichi Nagai (Doshisha University, Japan)
Yonghoon Choi (Doshisha university, United States)
Brand Effects in the Organizational Buying Process: A Comparison of the Sorting and Ranking Stages (abstract)
PRESENTER: Yuichi Nagai
16:15
Dalong Shao (Senshu University, Japan)
Yoshiyuki Okuse (Senshu University, Japan)
Yan Guo (Tianjin Renai College, China)
Liran Chen (Tianjin University of Technology, China)
Wenxiu Liu (No Affiliation, China)
NOVELTY, SATIATION AND ACQUIRED TASTE: A LOOK INTO THE PREFERENCE FLUCTUATION AND THE PREFERENCE READHUSTMENT AFTER ABSTINENCE (abstract)
PRESENTER: Dalong Shao
16:30
Jianing Yu (Keio University, Japan)
Akinori Ono (Keio University, Japan)
The Dual Pathways of Self-Esteem in Parasocial Relationships: Need for Uniqueness and Unsatisfied Belonging (abstract)
PRESENTER: Jianing Yu
15:45-17:15 Session 11.03: Sustainable Consumption and Green Marketing V
15:45
Doreen Pick (Merseburg University of Applied Sciences, Germany)
DARK SIDE OF CSR RELATED-CAMPAIGNS OF „TRUE PRICES“: EMOTIONS AND LOYALTY OF FOOD CUSTOMERS (abstract)
16:00
Heejung Park (Northern Michigan University, United States)
Narang Park (Northern Michigan University, United States)
Matthew Lunde (University of Minnesota Duluth, United States)
MARKETING TRANSFORMATION FOR SUSTAINABILITY: LINKING GREEN CONSUMPTION TO CONSUMER WELL-BEING (abstract)
PRESENTER: Heejung Park
16:15
Khalilah Abd Hafiz (Management and Science University, Malaysia)
Siti Hajar Mohamad (Management and Science University, Malaysia)
Sakinah Mohd Shukri (Management and Science University, Malaysia)
Nurkhalida Makmor (Management and Science University, Malaysia)
Norhidayah Azman (Management and Science University, Malaysia)
Rosatyani Puspita Adiati (Universitas Airlangga, Indonesia)
Electric Vehicles Acceptance in Developing Countries: Empirical Evidence from Southeast Asia (abstract)
16:30
Sakshi Goyal (Birla Institute of Technology & Science Pilani, Pilani, India)
Praveen Goyal (Birla Institute of Technology & Science Pilani, Pilani, India)
Long-term orientation and organic clothes consumption: a mediating role of a sustainable lifestyle (abstract)
PRESENTER: Praveen Goyal
16:45
Markus Raatikainen (University of Eastern Finland, Finland)
Joona Kemppainen (University of Eastern Finland, Finland)
Lauri Paavola (University of Eastern Finland, Finland)
From Consumer Needs to Consumption Behaviour: Investigating the Influence of Ethical Values on Grocery Retailers’ Marketing Strategies (abstract)
17:00
Chananan Dechadilok (Nova School of Business and Economics, Universidade Nova de Lisboa & Burapha Business School, Burapha University, Thailand)
Irene Consiglio (Nova School of Business and Economics, Universidade Nova de Lisboa, Portugal)
Luis F. Martinez (Nova School of Business and Economics, Universidade Nova de Lisboa, Portugal)
Natalie Truong Faust (Nova School of Business and Economics, Universidade Nova de Lisboa, Portugal)
PROJECT-LOCATION CONGRUENCE: WHEN GREEN PROJECTS MATCH GREEN LOCATIONS (abstract)
15:45-17:15 Session 11.04: Marketing Communications I
15:45
Ser Zian Tan (Sunway University, Malaysia)
Argho Bandyopadhyay (RMIT University, Australia)
Wee Hong Loo (Sunway University, Malaysia)
Jessica Helmi (RMIT University, Australia)
POWER OF SECOND-PERSON PRONOUNS: BOOSTING BRAND CONNECTION IN ONLINE ADS (abstract)
PRESENTER: Ser Zian Tan
16:00
Konstantinos Fouskas (University of Macedonia, Greece)
Dimitrios Stangkas (University of Macedonia, Greece)
THE ROLE OF ARTIFICIAL INTELLIGENCE IN SHAPING DIGITAL ENTREPRENEURSHIP: EXPLORING NEW BUSINESS MODELS AND ENTREPRENEURIAL SKILLS DEVELOPMENT (abstract)
16:15
Athanasios Poulis (University of West Attica, Department of Business Administration, Greece)
Alexandratos Spyros (University of Patras, Department of Toursim Management, Greece)
Anastasios Panopoulos (University of Macedonia, Department of Balkan, Slavic & Oriental Studies, Greece)
Evi Chatzopoulou (University of Patras, Department of Toursim Management, Greece)
Impact of User and Firm-Generated Content on Brand Communities and Destination Branding (abstract)
16:30
Christos K. Georgiadis (University of Macedonia, Department of Applied Informatics, Greece)
Antonios Giatzis (University of Macedonia, Department of Applied Informatics, Greece)
Charalampos Iordanidis (University of Macedonia, Department of Applied Informatics, Greece)
HOW BLOCKCHAIN AND METAVERSE TECHNOLOGIES ARE REDEFINING MARKETING COMMUNICATION (abstract)
16:45
Sokratis Sarafidis (PhD Candidate, Department of Economics, University of Thessaly, Greece, Greece)
Eleni Mavragani (Assistant Professor in Marketing Management, Department of Accounting & Finance, University of Macedonia, Greece, Greece)
Vasileios Vlachos (Associate Professor in Information Systems, Department of Economics, University of Thessaly, Greece, Greece)
RECIPROCAL MARKETING COMMUNICATION AND ADAPTIVE GOVERNANCE (abstract)
PRESENTER: Eleni Mavragani
17:00
Qingxin Peng (University of Leeds, UK)
IMPLEMENTING EVENT MARKETING FOR FASHION BRAND COMMUNICATION: A THEORETICAL DISCUSSION (abstract)
15:45-17:15 Session 11.05: 2025 SIM-GAMMA JOINT SYMPOSIUM I
15:45
Tiziano Vescovi (Ca' Foscari University of Venice, Italy)
Emma Prete (Ca' Foscari University of Venice, Italy)
Localizing global strategies: Hong Kong consumer behavior and the aperitivo brands Aperol and Campari (abstract)
16:00
Andre Hou (University of Dauphine PSL Paris, France)
May Deng (Wuyi University, China)
Jia Hong Li (Assumption University Thailand, Thailand)
Ya Jing Zhu (Sun Yat Sen University, China)
The Art of Integration: New Trends in Luxury Featuring "Feng Shui, Taoism, Buddhism". (abstract)
16:15
Ming Cheng (IULM University, Italy)
Daniela Corsaro (IULM University, Italy)
CROSS-CULTURAL INFLUENCES ON SMART HOME ADOPTION: A UGC TEXT MINING ANALYSIS (abstract)
PRESENTER: Ming Cheng
16:30
Claudia Cozzio (Free University of Bozen-Bolzano, Italy)
Francisco Javier Santos Arteaga (Universidad Complutense de Madrid, Spain)
Ajay Khatter (William Angliss Institute, Australia)
Oswin Maurer (Free University of Bozen-Bolzano, Italy)
CULTURAL TRAITS AND FOOD WASTE: AN EXPERIMENTAL ANALYSIS OF PERSUASIVE MESSAGING IN ITALY AND AUSTRALIA (abstract)
PRESENTER: Claudia Cozzio
16:45
Elena Cedrola (University of Macerata, Italy)
Marta Giovannetti (University of Macerata, Italy)
Alberto Zanutto (University of Macerata, Italy)
Crafting Excellence: HModa Group strategic support for luxury fashion SMEs (abstract)
PRESENTER: Elena Cedrola
15:45-17:15 Session 11.06: Marketing Education
15:45
Nicos Rossides (Minjiang University, China; The European University of Cyprus, China)
Alexios Kythreotis (European University Cyprus, Cyprus)
TOWARDS A ‘CO-INTELLIGENCE PARADIGM’: ENHANCING LEARNING IN MANAGEMENT EDUCATION (abstract)
PRESENTER: Nicos Rossides
16:00
Tracy Khan (University of Wisconsin Whitewater, United States)
Lenita Davis (University of Wisconsin Eau Claire, United States)
Utilizing Emerging Technologies to Design and Improve Sales Capabilities and the Development of Expertise (abstract)
PRESENTER: Tracy Khan
16:15
Marcos Lima (Skema Business School / Université Côte D'Azur, France)
Prompt Literacy in AI-Augmented Constructivist Learning Environments: Evidence from a Marketing Strategy Course experiment (abstract)
16:30
Ralf Schellhase (Darmstadt University of Applied Sciences, Germany)
The Use of Artificial Intelligence in the Teaching and Management of an MBA Programme - Opportunities and Challenges (abstract)
16:45
Yao Yao (University of Manchester, UK)
Zezhi Tang (University College of London, UK)
From Learning to Adoption: Understanding Marketing Students' Acceptance of Generative AI Technologies (abstract)
PRESENTER: Yao Yao
15:45-17:15 Session 11.07: Customer Experience Management
15:45
Dora Agapito (Research Centre for Tourism, Sustainability and Well-being and Faculty of Economics, Universidade do Algarve, Portugal)
Chung-Shing Chan (Department of Geography and Resource Management, The Chinese University of Hong Kong, Hong Kong)
Feifei Xu (School of Architecture, Southeast University, China)
SENSORY EXPERIENCES AND WELL-BEING INTERSECTIONS: A MANAGERIAL APPROACH (abstract)
PRESENTER: Dora Agapito
16:00
Eunsin Joo (Chonnam National University, South Korea)
How Social Presence and Telepresence Influence Purchase Intention in Live Streaming Commerce: The Mediating Roles of Perceived Enjoyment and Usefulness (abstract)
16:15
Phuong Thanh Bui (Schmalkalden University of Applied Sciences, Germany)
Sebastian Ullrich (Schmalkalden University of Applied Sciences, Germany)
The Impact of Livestream Shopping Factors on Impulse Buying in Vietnam (abstract)
16:30
Sohel Ahmed (Newcastle University, UK)
Wee Thiam Low (Leeds Beckett University, UK)
Ding Hooi Ting (Universiti Teknologi Petronas, Malaysia)
Navigating Noise: The Impact of Social Media Influencers on Consumer Purchase Decisions Through a Moderated Mediation Model (abstract)
PRESENTER: Sohel Ahmed
16:45
Lorenzo Bizzi (California State University Fullerton, United States)
CUSTOMER EXPERIENCE AND SALES INTERACTIONS: MOTIVATIONAL ORIENTATIONS, INFLUENCE TACTICS, AND SALES PERFORMANCE (abstract)
15:45-17:15 Session 11.08: Marketing and New Technologies I
15:45
Marius Wait (University of Johannesburg, South Africa)
A TAM ANALYSIS ON THE USEFULNESS OF A MOBILE APP AS A PRACTICAL SALES TEACHING PEDAGOGY (abstract)
16:00
Nicos Rossides (Minjiang University, Fuzhou, China, European University Cyprus, Nicosia, China)
MARKETING IN THE MIRROR: EXPLORING HUMAN-AI SYNERGY IN PROFESSIONAL PRACTICE (abstract)
16:15
Jani Holopainen (University of Eastern Finland, Finland)
Dongdong Yao (University of Eastern Finland, Finland)
Abdullah Al Mamun (University of Eastern Finland, Finland)
Tommi Laukkanen (University of Eastern Finland, Finland)
TO DISCLOSE OR NOT: EXPLORING MARKETERS’ STRATEGIES FOR MARKETING CONTENT IN THE AGE OF GENERATIVE ARTIFICIAL INTELLIGENCE (abstract)
PRESENTER: Jani Holopainen
16:30
Daiki Nagano (Nagasaki University, Japan)
Michiko Miyamoto (Nagasaki University, Japan)
MEASURING MARKETING STRATGY IN A NEW MARKET; EMPIRICAL STURY IN JAPANESE SVOD MARKET (abstract)
PRESENTER: Michiko Miyamoto
16:45
Antonia Tsadioti (Regents University London, UK)
Dr Esra Asif (Regents University London, UK)
Exploring AI website advertising effectiveness through the lens of emotions: A case of travel comparison websites (abstract)
PRESENTER: Antonia Tsadioti
17:00
Em Hwan Kim (SAMSUNG Electronics S.LSI Division(Semiconductor), South Korea)
Erin Cho (The Hong Kong Polytechnic University, Hong Kong)
OPTIMIZING PRODUCT MIX: A GEOMETRIC SIMULATION APPROACH IN THE SYSTEM SEMICONDUCTOR INDUSTRY (abstract)
PRESENTER: Em Hwan Kim
15:45-17:15 Session 11.09: Human-Robot Interaction in Consumer Behavior I
15:45
Priyanka Gupta (Singapore University of Social Sciences, Singapore)
Sruthi Madhusudanan (Singapore University of Social Sciences, Singapore)
Zhiying Jiang (Singapore University of Social Sciences, Singapore)
ENHANCING USER INTENTION WITH BOT BASED CUSTOMER SERVICES: DESIGN AND ANALYSIS (abstract)
PRESENTER: Priyanka Gupta
16:00
Kunlun Xue (The Hongkong Polytechnic University, Hong Kong)
Joonheui Bae (The Hongkong Polytechnic University, Hong Kong)
CONSUMER ENGAGEMENT IN CO-CREATION WITH AI (abstract)
PRESENTER: Kunlun Xue
16:15
Kuan-Ju Chen (National Chengchi University, Taiwan)
Chih-Hung Peng (National Taiwan University, Taiwan)
EXPLORING THE ROLE OF AI-BASED CHATBOT PERSPECTIVE-TAKING IN BRAND TRANSGRESSIONS (abstract)
PRESENTER: Kuan-Ju Chen
16:30
Minjung Cho (The Hong Kong Polytechnic University, Hong Kong)
Joonheui Bae (The Hong Kong Polytechnic University, Hong Kong)
Sung Hun Kevin Bae (The Hong Kong Polytechnic University, Hong Kong)
Erin Cho (The Hong Kong Polytechnic University, Hong Kong)
Understanding Service Robot Recovery and User Reactions (abstract)
PRESENTER: Minjung Cho
15:45-17:15 Session 11.10: Turning Points in Luxury - An Industry at Crossroads / Communicating Sustainable Luxury in the Challenging Digital Environment
15:45
Neha Sadhotra (NMIMS, India)
SUSTAINABLE SPARKLE: HOW MILLENNIALS REDEFINE LUXURY WITH LAB-GROWN DIAMONDS (abstract)
16:00
Tiziano Vescovi (Venice School of Management - Ca' Foscari University of Venice, Italy)
Lisa Bonato (Venice School of Management - Ca' Foscari University of Venice, Italy)
Pre-owned luxury product market landscape. The case of luxury watches (abstract)
PRESENTER: Tiziano Vescovi
16:15
Julia Pueschel (Neoma Business School, France)
Shuyi Hao (ICN Business School & CEREFIGE, France)
Bernd Schmitt (Columbia Business School, United States)
DECODING LUXURY SHAMING USING GENAI AND CONSUMER PERSPECTIVES (abstract)
PRESENTER: Shuyi Hao
16:30
Kent Le (University of East London, UK)
Digital Transformation and Sustainable Growth: The Luxury Fashion Sector's Post-Pandemic Strategies (abstract)
16:45
Yael Pedro (Shenkar, Israel)
Inbar Gelts Tel-Paz (Shenkar, Israel)
EXPLORING THE GENDER GAP: CHALLENGES FOR WOMEN-LED SMES ADOPTING AI IN THE FASHION INDUSTRY (abstract)
PRESENTER: Yael Pedro
17:00
Eleonora Acciai (University Niccolò Cusano, Italy)
Mario Risso (University Niccolò Cusano, Italy)
SUSTAINABILITY COMMUNICATION IN FASHION: A COMPARATIVE ANALYSIS OF B-CORP AND NON B-CORP BRANDS ACROSS LUXURY AND FAST FASHION (abstract)
PRESENTER: Eleonora Acciai
17:15
Kishokanth Jeganathan (Poznan University of Economics, Poland)
Andrzej Szymkowiak (Poznan University of Economics, Poland)
From Information to Influence: How Augmented Reality-Powered Digital Product Passports Shape Luxury Fashion Perceptions and Purchase Intentions (abstract)
15:45-17:15 Session 11.11: Marketing in the Social World / Marketing Reimagined
15:45
Amy Yau Yau (Cardiff University, UK)
Sofia Christidi (University of South Wales, UK)
CONSUMER EMPOWERMENT JOURNEYS: ADULT CHILDREN AND PARENTAL FOOD PROVISION NEGOTIATIONS IN COLLECTIVIST SOCIETIES (abstract)
PRESENTER: Amy Yau Yau
16:00
In Seon Kim (Hongik University, South Korea)
Nara Youn (Hongik University, South Korea)
LEVERAGING PAIN IN ABSTRACT VS. CONCRETE PERSPECTIVES: SHAPING PERCEIVED AUTHENTICITY AND CONSUMER EVALUATION ACROSS DIFFERENT PRODUCT CATEGORIES (abstract)
PRESENTER: In Seon Kim
16:15
Amy Yau (Cardiff University, UK)
15 YEARS ON: SELF-CONCEPT AND CONGRUENCY WITH BRANDS ON SOCIAL MEDIA (abstract)
16:30
Jiang Wu (南京师范大学地理科学学院, China)
Xihui Zhong (南京师范大学地理科学学院, China)
Mengxi Sheng (南京师范大学地理科学学院, China)
The Hierarchical Unity of Objectivity and Psychology: A Study of the Tourism Attraction Mechanism of Linzhi, Tibet, in the Perspective of Landscape Functional Affordance (abstract)
PRESENTER: Jiang Wu
16:45
Abhimanyu Bhattacharya (University of Alabama, United States)
Satadruta Mookherjee (Grenoble Ecole de Management, France)
AN EXPLORATION OF THE ROLE OF RECIPIENT STIGMA IN VIRTUOUS GIFT GIVING (abstract)
17:00
Arijit Das (XLRI JAMSHEDPUR, India)
Consumers sometimes avoid brands endorsed by virtual influencers: role of creepiness and message features (abstract)
17:25-18:40 Session 12.01: Strategic Issues in Retailing and Distribution Channels / The Innovation of Marketing Technology and Consumer Vulnerability
17:25
Jung Eun Bae (Pusan University, South Korea)
Jong Kuk Shin (Pusan University, South Korea)
The Role of Emotional Experiences in Pop-Up Stores for Building Brand Loyalty Among Generation Z (abstract)
PRESENTER: Jung Eun Bae
17:40
Daniele Dalli (University of Pisa, Italy)
Virginia Vannucci (University of Pisa, Italy)
REFRAMING MARKET INSIGHT: INTEGRATING BRAND, PANEL, AND RETAIL DATA WITH GEOGRAPHICAL GRANULARITY (abstract)
17:55
Shunnosuke Fukuchi (Keio University Graduate School of Business and Commerce, Japan)
The effect of manufacturers’ channel strategy and product strategy on performance in overseas market: Based on optimal distinctiveness theory (abstract)
18:10
Sofia Almeida (CETRAD-Europeia, Universidade Europeia, Universidade de Trás os Montes e Alto Douro, Portugal)
Ana Cláudia Campos (Faculty of Economics; CinTurs, Universidade do Algarve, Portugal, Portugal)
Patricia Pinto (Faculty of Economics; CinTurs, Universidade do Algarve, Portugal, Portugal)
Katerina. Volchek (DIT - Deggendorf Institute of Technology European Campus Rottal-Inn, Germany)
Hotel guests’ co-creation process: influence on co-creation capabilities and the moderating role of perceived innovativeness and autonomous technology (abstract)
PRESENTER: Sofia Almeida
18:25
Jeonghwa Seo (Sungkyunkwan University, South Korea)
Ohjin Kwon (Central Connecticut State University, United States)
Hakkyun Kim (Sungkyunkwan University, South Korea)
The Temporal Dynamics of Consumer Negativity: How Circadian Rhythms Influence Negative Reviews and Consumer Sentiment (abstract)
PRESENTER: Jeonghwa Seo
18:40
Naoko Moriyoshi (Keio University, Japan)
DECEPTIVE PRICING AND CONSUMER VULNERABILITY (abstract)
18:55
Ziva Chapweteka (University of Cape Town, South Africa)
Caryn Bridgen (University of Cape Town, South Africa)
Nkosivile Madinga (University of Cape Town, South Africa)
Nqobile Bundwini (University of Cape Town, South Africa)
FASHION SHOPPING IN THE DIGITAL AGE: COMPARING TRADITIONAL ONLINE STORES AND VIRTUAL FASHION EXPERIENCES (abstract)
17:25-18:40 Session 12.02: 2025 JSMD-GAMMA JOINT SYMPOSIUM II / 2025 AEMARK-GAMMA JOINT SYMPOSIUM
17:25
Junji Inoguchi (Otaru University of Commerce, Japan)
Kazutaka Komiya (University of Hyogo, Japan)
The Effect of Market Orientation on Retailer Outcomes and the Moderating Effect of Knowledge Sharing with Proactive Suppliers (abstract)
PRESENTER: Junji Inoguchi
17:40
Misaki Funabiki (Graduate School of Frontier Sciences, The University of Tokyo, Japan, Japan)
Shinya Nagasawa (Graduate School of Business and Finance, Waseda University, Japan, Japan)
Satori Hachisuka (Graduate School of Frontier Sciences / Interfaculty Initiative in Information Studies, The University of Tokyo, Japan)
Kayoko Kurita (Graduate School of Frontier Sciences / Center for Research and Development of Higher Education, The University of Tokyo, Japan)
THE DIVERGENT EQUATIONS OF LUXURY: HOW QUALITY AND SUSTAINABILITY DEFINE HARD AND SOFT LUXURY (abstract)
PRESENTER: Misaki Funabiki
17:55
Kimihiko Kondo (Hokkaido Musashi Women's University, Japan)
Managing Interorganizational Integration in Omnichannel Platform: Challenges and Research Directions (abstract)
18:10
Misano Jojima (Nagasaki University, Japan)
Michiko Miyamoto (Nagasaki University, Japan)
RELATIONSHIP BETWEEN CONSUMER VALUES, SALES CHANNELS, PRODUCT AWARENESS, PURCHASE INTENTION, AND PURCHASE BEHAVIOR IN BASIC COSMETICS (abstract)
PRESENTER: Michiko Miyamoto
17:25-18:40 Session 12.03: Sustainable Consumption and Green Marketing IV
17:25
Yun Yang (Shandong University, China)
Cen Wang (Shandong University, China)
Are they being authentic? The effects of claim type and message sidedness on green compensation claims (abstract)
PRESENTER: Yun Yang
17:40
Xini Hu (University of Hertfordshire, UK)
Maurizio Catulli (University of Hertfordshire, UK)
INTERNAL MARKETING: AN IMPORTANT ROLE IN THE EFFECTIVENESS OF ENVIRONMENTAL SUSTAINABILITY (abstract)
PRESENTER: Xini Hu
17:55
Sajith Narayanan (FLAME University, India)
ARE BRAND PURPOSE AND CSR ONE AND THE SAME FOR CONSUMERS? (abstract)
18:10
Huizhuo Zhou (Kyung Hee University, South Korea)
Antonio K.W. Lau (Kyung Hee University, South Korea)
DIFFUSING SUSTAINABLE FASHION: HOW TO MOTIVATE THE PURCHASE OF UPCYCLED BIOFASHION (abstract)
PRESENTER: Antonio K.W. Lau
18:25
Widya Paramita (Gadjah Mada University, Indonesia)
Gigih Fitrianto (Gadjah Mada University, Indonesia)
Iko Dian Wiratama (Gadjah Mada University, Indonesia)
Present as the Bridge for the Past and Future? Exploring the influence of information with different temporal orientation on sustainable fashion purchasing behaviour. (abstract)
PRESENTER: Widya Paramita
17:25-18:40 Session 12.04: Marketing Communications II / Wellness Trends and Marketing
17:25
Hai-Anh Tran (Alliance Manchester Business School, University of Manchester, UK)
Yuliya Strizhakova (School of Business – Camden Rutgers University, United States)
Huy Tran (Norwegian Business School (BI), Norway)
Zhiteng Feng (Alliance Manchester Business School, University of Manchester, UK)
PROCESS AND OUTCOME FRAMING IN PROMOTING ENVIRONMENTAL COMMUNICATION (abstract)
PRESENTER: Hai-Anh Tran
17:40
Fotis Kitsios (University of Macedonia, Department of Applied Informatics, Greece)
Anastasios Kouparanidis (University of Macedonia, Department of Applied Informatics, Greece)
Maria Kamariotou (University of Macedonia, Department of Applied Informatics, Greece)
Power of online reviews and their antecedents in driving customers’ satisfaction: An empirical investigation on Greek Hotels (abstract)
PRESENTER: Fotis Kitsios
17:55
Akshaya Vijayalakshmi (Indian Institute of Management Ahmedabad, India)
Sukriti Sekhri (S.P. Jain Institute of Management and Research, India)
CONSUMER RESPONSES TO MEN DEFYING NORMATIVE EXPECTATIONS (abstract)
18:10
Gift Animashaun (University of Greenwich, UK)
Sven Kuenzel (University of Greenwich, UK)
AN EXAMINATION OF STORYTELLING ADVERTISEMENTS ON BUYING BEHAVIOUR (abstract)
PRESENTER: Sven Kuenzel
18:25
Yu Liang (UCSI University, Malaysia)
Wei Cheng (Taiyuan Tourism College, China)
Rediscovering Wellness: How Hotels are Redefining Their Core Values (abstract)
PRESENTER: Yu Liang
18:40
Yujeong Jo (Hanyang University, South Korea)
Juran Park (Hanyang University, South Korea)
Hakseung Shin (Hanyang University, South Korea)
EXPLORING FACTORS FOR SUSTAINABLE DEMAND OF MARINE WELLNESS TOURISM PROGRAMS: MULTI-ANALYTICAL APPROACHES (abstract)
PRESENTER: Yujeong Jo
17:25-18:40 Session 12.05: 2025 SIM-GAMMA JOINT SYMPOSIUM II
17:25
Giada Mainolfi (University of International Studies of Rome (UNINT), Italy)
Letizia Lo Presti (LUMSA University, Italy)
“IT’S AUTHENTHIC ITALIAN AMERICAN CHEESE!”. EFFECTS OF COUNTRY STEREOTYPES ON PERCEIVED AUTHENTICITY AND PURCHASE INTENTIONS OF ITALIAN-SOUNDING FOOD PRODUCTS (abstract)
17:40
Paolo Cunico (Agrifood Management and Innovation Lab, Venice School of Management - Ca' Foscari University of Venice, Italy)
Francesca Checchinato (Agrifood Management and Innovation Lab, Venice School of Management - Ca' Foscari University of Venice, Italy)
Vladi Finotto (Agrifood Management and Innovation Lab, Venice School of Management - Ca' Foscari University of Venice, Italy)
AUTHENTIC FOR WHOM? THE ROLE OF TRADITION IN RESTAURANTS AND THE IMPACT OF OVERTOURISM (abstract)
PRESENTER: Vladi Finotto
17:55
Anna Claudia Pellicelli (university of Torino, Italy)
Maurizio Laudicino (university of Torino, Italy)
JUVENTUS REBRANDING. A BOLD STRATEGY THAT LOOKS TO THE FUTURE (abstract)
18:10
Raffaele Donvito (University of Florence, Italy)
Olga Nechaeva (University of Florence, Italy)
Valentina Mazzoli (University of Verona, Italy)
NEUROMARKETING AND ART: EVALUATING FACEREADER TECHNOLOGY FOR EMOTION DETECTION AND THE MIRROR NEURON EFFECT IN ARTISTIC PAINTINGS (abstract)
PRESENTER: Raffaele Donvito
17:25-18:40 Session 12.06: Destination Image and Biases
17:25
Geeho Jeon (IPS(The Institute for Industrial Policy Studies), South Korea)
Dong Sung Cho (IPS(The Institute for Industrial Policy Studies), South Korea)
The Interplay of National Image, Nation Brand, Public Diplomacy, and Exports: A 13-Year Cross-National Study (abstract)
PRESENTER: Geeho Jeon
17:40
Rhonwyn K Vaudrey (Xi'an Jiaotong-Liverpool University, China)
Wenzhe Liang (Xi'an Jiaotong-Liverpool University, China)
CLOCKING ON FOR LEISURE: A DRAMATURGICAL STUDY OF DAKA BEHAVIOR IN CHINESE TOURIST SPACES (abstract)
17:55
Aline Delmanto (ESPM, Brazil)
Vivian Strehlau (ESPM, Brazil)
Cristina Helena Pinto de Mello (PUC, Brazil)
OVERTOURISM AND TOURISMPHOBIA IN GRAMADO - BRAZIL: IMPACTS ON THE DESTINATION IMAGE (abstract)
PRESENTER: Vivian Strehlau
18:10
Selina Yuqing Xie (MODUL University Vienna, Austria)
Astrid Dickinger (MODUL University Vienna, Austria)
Destination Image Congruence in Cultural Tourism: A Big Data Analysis of Cultural Authenticity, DMO Strategies, and Tourist Experiences in Macao and Vienna (abstract)
18:25
Elmira Bogoviyeva (Kimep University, Kazakhstan)
Rashid Makarov (KIMEP University (fomer), Kazakhstan)
FORMER AND NEW CAPITAL CITIES OF KAZAKHSTAN: RESIDENTS’ PERCEPTIONS OF URBAN BRANDS (abstract)
17:25-18:40 Session 12.07: Healthcare Services Research
17:25
Rukun Zhang (Shenzhen University, China)
Qingqing Xie (Shenzhen University, China)
Bingcan Li (Shenzhen University, China)
SUBLIMINAL PERSUASION VIA AI IN HEALTH PRODUCT ADVERTISING: THE MODERATING ROLES OF BELIEF AND HEALTH GOAL PRIMING ON CONSUMER PURCHASE INTENTION (abstract)
PRESENTER: Rukun Zhang
17:40
Dennis Kopf (University of Wisconsin - Whitewater, United States)
HEALTH PERSUASION: ENCOURAGING PATIENTS TO ADOPT A PLANT-BASED DIET AND HEALTHY LIFESTYLE (abstract)
17:55
Nuoya Chen (PolyU SPEED, Hong Kong)
Huixin Deng (Royal Holloway, University of London, UK)
Jinfeng Jenny Jiao (Amazon, United States)
Xiucheng Fan (Fudan University, China)
Behind 280 Calories: Understand the Nutrition Facts Label by Intelligible Units (abstract)
PRESENTER: Huixin Deng
18:10
Chi Hoang (ESCP Business School, UK)
HEIGHTENED ANTICIPATION OF PHYSICAL PAIN AS AN UNEXPECTED CONSEQUENCE OF PHYSIOLOGICAL HEALTH-TRACKING (abstract)
18:25
Hina Khan (Lancaster University Management School, UK)
Huda Khan (University of Aberdeen, UK)
Pervez Ghauri (University of Birmingham, UK)
Women Leaders in Social Enterprises: An Upper Echelons Perspective on Driving Health and Social Welfare Initiatives (abstract)
PRESENTER: Hina Khan
17:25-18:40 Session 12.08: Marketing and New Technologies II / Digital Frontiers in Global Marketing
17:25
Hayiel Hino (Ariel University, Israel)
WHAT SHOULD BE DONE TO MAKE CULTURED MEAT WIDELY ADOPTED? (abstract)
17:40
Sichen Meng (Queensland University of Technology, Australia)
Frank Mathmann (Queensland University of Technology, Australia)
Di Wang (Queensland University of Technology, Australia)
Claire Mason (CSIRO, Australia)
How Industry 5.0 Shapes Myopic Marketing Management: The Role of CEO Decisions (abstract)
PRESENTER: Sichen Meng
17:55
Mariya Onopko (Nord University, Norway)
Anastasiya Henk (Nord University, Norway)
BRIDGING BUSINESSES DIGITALLY: A SYTEMATIC LITERATURE REVIEW OF B2B COMMUNICATION IN THE DIGITAL AGE (abstract)
PRESENTER: Mariya Onopko
18:10
Guan-Jun Ding (University College London, UK)
Joel Lo Ribeiro (King's College London, UK)
Engage or Overwhelm? Navigating The Tension Between Notifications, Consumer Well-Being, and Digital Fatigue (abstract)
PRESENTER: Joel Lo Ribeiro
18:25
Katharina Zeugner-Roth (Skema Business School, France)
Fabian Bartsch (Montpellier Business School, France)
Claudiu Dimofte (San Diego State University, Fowler College of Business, United States)
Consequences of Cosmopolitanism: A Meta-Analytical Review (abstract)
18:40
Christian Schulze (Frankfurt School of Finance & Management, Germany)
Maximilian Kaiser (University of Hamburg, Germany)
CONVERSION RATES IN E-COMMERCE (abstract)
17:25-18:40 Session 12.09: Human-Robot Interaction in Consumer Behavior II / Social Marketing for Digitalisation - Social impact and Behaviour Change
17:25
Xiang Wang (The Hong Kong Polytechnic University, Hong Kong)
Joonheui Bae (The Hong Kong Polytechnic University, Hong Kong)
Kunlun Xue (The Hong Kong Polytechnic University, Hong Kong)
Sunghun Bae (The Hong Kong Polytechnic University, Hong Kong)
THE IMPACT OF AI TRANSPARENCY ON CONSUMER ATTITUDES: THE MEDIATING ROLE OF PROCEDURAL JUSTICE (abstract)
PRESENTER: Xiang Wang
17:40
Joonheui Bae (The Hong Kong Polytechnic University, Hong Kong)
Erin Cho (The Hong Kong Polytechnic University, Hong Kong)
Minjung Cho (The Hong Kong Polytechnic University, Hong Kong)
Sung Hun Kevin Bae (The Hong Kong Polytechnic University, Hong Kong)
Mark Lee (MarkHerz, South Korea)
THE DIFFERENT EFFECT OF PHYSICAL AND VIRTUAL SOCIAL ROBOT ON USE BEHAVIOR (abstract)
PRESENTER: Joonheui Bae
17:55
Marie Jahrmatter (EPOKA University, Albania)
Natali Gegprifti (EPOKA University, Albania)
Lisa Pallocci (EPOKA University, Albania)
Osman Köroglu (EPOKA University, Albania)
Influencer Marketing in the Travel Industry: A Comparative Study of Image and Video Posts (abstract)
PRESENTER: Lisa Pallocci
18:10
Sung Hun Bae (The Hong Kong Polytechnic University, Hong Kong)
Erin Cho (The Hong Kong Polytechnic University, Hong Kong)
EXPLORING HUMANLIKE ROBOT DESIGN AND USAGE INTENTIONS (abstract)
PRESENTER: Sung Hun Bae
17:25-18:40 Session 12.10: Business Model and Productivity Innovation for Customer Value Creation / Developing Creative and Critical Thinking in Business Class
17:25
Xi Luo (Sunway University, Malaysia)
Jun Hwa Cheah (University of East Anglia, UK)
Jennifer Yee-Shan Chang (University of Essex, UK)
Yangfan Cao (Sunway University, Malaysia)
CONGRUENCE IN THE DIGITAL WORLD: INVESTIGATING VIRTUAL INFLUENCER-BRAND-CUSTOMER DYNAMICS IN LUXURY ENDORSEMENTS (abstract)
PRESENTER: Xi Luo
17:40
Ghina Molaeb (ICN Business School, France)
Elisabeth Paulet (ICN Business School, France)
Hareesh Mavoori (ICN Business School, France)
THE POWER OF SOCIAL MEDIA: THE INFLUENCE OF GENDER, INCOME AND EDUCATION IN DRIVING LUXURY PURCHASES (abstract)
PRESENTER: Ghina Molaeb
17:55
Xiangjun Ma (the University of Manchester, UK)
Rosy Boardman (the University of Manchester, UK)
Yao Yao (the University of Manchester, UK)
Courtney Chrimes (the University of Manchester, UK)
THE ROLE OF AI AUTHENTICATION IN ENHANCING CONSUMER TRUST AND PURCHASE INTENTION IN SECONDHAND LUXURY LIVE-STREAMING COMMERCE (abstract)
PRESENTER: Xiangjun Ma
17:25-18:40 Session 12.11: Branding and the Sustainability Transformation
17:25
Jessa Frida Festijo (Lyceum of the Philippines University, Philippines)
Sustaining a Country Brand: The Changing Landscape of the Philippine Tourism Campaigns (abstract)
17:40
Doreén Pick (University of Applied Sciences, Germany)
Alisara Rungnontarat Charinsarn (Thammasat Business School, Thailand)
THE ROLE OF CSR IMAGE FOR LOYALTY (abstract)
PRESENTER: Doreén Pick
17:55
Charlie Li (Queen's University Belfast, UK)
Tsunwai Wesley Yuen (Royal Holloway, University of London, UK)
Unveiling Co-branding Spillover Effects: A Product-Level Perspective (abstract)
18:10
Analesa Aranas (Mindanao State University - Iligan Institute of Technology, Philippines)
EXAMINING THE IMPACT OF PERCEIVED CSR ON BRAND IMAGE, ATTITUDES, AND PURCHASE INTENTIONS: A STUDY OF GENERATION Z CONSUMERS (abstract)
18:25
Cen Wang (Shandong University, China)
Changyue Song (National University of Malaysia, Malaysia)
Can Brand Activism Help? The Effects of Fit and Consumer Trait in Rebuilding Brand Trust (abstract)
PRESENTER: Cen Wang
18:40
Genni Perlangeli (La Sapienza university, Italy)
Andrea Rea (Sapienza University of Rome, Italy)
SUSTAINABILITY TOURISM BRANDING AND CULTURAL HERITAGE: SPORTS EVENT – OVIDIO RUNNING EUROPE (abstract)
PRESENTER: Genni Perlangeli
18:55
Francesca Avallone (University of Sannio, Italy)
Giacomo Bagna (University of Torino, Italy)
Giada Mattias (University of Torino, Italy)
Anna Satta (University of Sassari, Italy)
Unlocking the Skies: Understanding the Air Travel Experience of Consumers with Autism Spectrum Disorder for Inclusive Service Design (abstract)