This page shows all presentations of this author published in EasyChair Smart Slide.
Modelling Online Complaining Behaviour in the Hospitality Industry: an Application of Data Mining Algorithms
Raksmey Sann, Pei-Chun Lai, Shu-Yi Liaw and Chi-Ting Chen
Do Hotel Booking Traveler Expect Differently in Hotel Experiences? Views of Eastern V.S. Western
Raksmey Sann, Chi Ting Chen, Pei-Chun Lai and Hsin-Hui Hu