Author: Raksmey Sann

Author: Raksmey Sann

This page shows all presentations of this author published in EasyChair Smart Slide.

Modelling Online Complaining Behaviour in the Hospitality Industry: an Application of Data Mining Algorithms

Modelling Online Complaining Behaviour in the Hospitality Industry: an Application of Data Mining Algorithms

Raksmey Sann, Pei-Chun Lai, Shu-Yi Liaw and Chi-Ting Chen

Cross-Cultural Posting Online Review Behavior: Service Attributes for Hotels in Cambodia

Cross-Cultural Posting Online Review Behavior: Service Attributes for Hotels in Cambodia

Raksmey Sann and Pei-Chun Lai

Do Hotel Booking Traveler Expect Differently in Hotel Experiences? Views of Eastern V.S. Western

Do Hotel Booking Traveler Expect Differently in Hotel Experiences? Views of Eastern V.S. Western

Raksmey Sann, Chi Ting Chen, Pei-Chun Lai and Hsin-Hui Hu

How Does Culture of Origin Determine Online Complaining Behavior?

How Does Culture of Origin Determine Online Complaining Behavior?

Raksmey Sann, Pei-Chun Lai and Shu-Yi Liaw

Does Hotel Class Matter? the Research of Online Complaints in Low- and High-Class Hotels

Does Hotel Class Matter? the Research of Online Complaints in Low- and High-Class Hotels

Raksmey Sann, Pei-Chun Lai and Shu-Yi Liaw

Presentations in this collection: 5