Program for Wednesday, June 3rd: Talk View

PROGRAM FOR WEDNESDAY, JUNE 3RD: TALK VIEW

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View: with abstracts session overview

9:00

9:30

10:00

10:30

11:00

11:30

12:00

12:30

13:00

13:30

14:00

14:30

15:00

15:30

16:00

16:30

17:00

17:30

18:00

18:30

19:00

19:30

20:00

20:30

21:00

21:30

22:00

22:30

09:00-09:22

“Everybody should be able to attend to any client, but…” – How frontline workers and supervisors make sense of citizens’ differential treatment of

Mathilde Cecchini, Benedicte Grønhøj, Aske Halling

09:22-09:44

Responsiveness in frontline interactions – A matter of cue, conviction or socialization?

Laurin Friedrich, Justine Marienfeldt

09:44-10:06

Conceptualising the interaction quality in public service encounters: A theoretical and empirical

Emma Brekelmans, Joris van der Voet, Lotte Van Dillen, Sandra Groeneveld

10:06-10:28

Bureaucrat-citizen interactions in contexts of violence and vulnerability in education, social assistance, and health policies in

Catarina Segatto, Fernanda Lima-Silva, Gabriela Lotta

09:00-10:30 Session 7B

09:00-09:22

Bureaucratic Politics in Action: Agency, Subjectivity, and Ideals across Street-Level Organisations

Erol Saglam

09:22-09:44

Leaving, Staying, and What is Left Behind: Social Workers as Political Agents in Hungary’s Post-Welfare

Márta Baski

09:44-10:06

Street-level bureaucrats within contexts of conflictive and polarized policy ideas: The case of Brazil's education

Catarina Segatto, Daniel Béland

10:06-10:28

Navigating ‘The Protocol’: Political Dimensions in the Process to Become a Prison Officer in

Marlene Persch

09:00-09:22

“Trust-work” among street-level bureaucrats in family work with migrants in Finland - an analytical

Liselott Sundbäck

09:22-09:44

Intimate welfare in the name of “holistic care”

Nanna Bjørnbak Christoffersen

09:44-10:06

Mediating the Welfare State: The role of welfare rights advisers in mitigating racial inequalities in accessing social security in the

Harriet Plows

10:06-10:28

“Inventing a new role”, from contestation to collaboration: dilemmas, tensions and practices of legal aid services involved in the Swiss asylum

Jonathan Miaz

09:00-09:22

Navigating the Dual Mandate: Street-Level Bureaucracy and the Evolution of Control in Minimum Income Schemes. A Milan-Strasbourg

Alessandra Pernetti

09:22-09:44

From People to Cases: Categorization Work and the Reconfiguration of Discretion in Street-Level

Silvio De Martino

09:44-10:06

Professionals without Profession: Frontstage Discretion, Backstage Sensemaking

Ruth Baruj Kovarsky, Julia Resnik, Anat Gofen

11:00-11:22

Equity through Identification: The Role of Shared Life Experiences in Shaping Social Equity at the Street

Ofek Edri-Peer, Nissim Cohen

11:22-11:44

Equality and equity at the frontlines: Conceptualizing heuristics of equal treatment in street-level decision

Nadine Raaphorst

11:44-12:06

How teachers promote equity? A systematic literature review

Thomazinho et.al

12:06-12:28

Reconfiguring Street-Level Bureaucracy under Austerity Localism

Freya Cole Norton

11:00-11:22

Balancing care and governance: the doing of municipal labor market policy

Maja Östling

11:22-11:44

Beyond Activation? Collaborative Innovation and Relational Support in Singapore’s ComLink+

Jonas Lim

11:44-12:06

From sanctions to relationships: Street level practice in Australia’s voluntary Parent Pathways

Emily Corbett

12:06-12:28

Voluntary Resignation and Involuntary Activation: navigating the motherhood penalty at the

Rebecca Paraciani, Roberto Rizza

11:00-11:22

Bringing Politics Closer to the Frontline: Changing Political–Administrative Relations in Responsive Social

Lianne Visser, Eduard Schmidt, Bernard Bernards

11:22-11:44

Street-Level Managers as Educational Gatekeepers: Containing Politicization in Wartime

Maayan Davidovitz, Chen Schechter

11:44-12:06

When newly elected officials meet street-level bureaucrats: A qualitative study of executives in Brazil and

G. Lotta, S. Van de Walle, V. Rocha, R. Van Damme, L. Almendra

11:00-11:22

Small Faiths, Big Challenges: Minority Religions and State Governance in Sweden

Inci Öykü Yener-Roderburg

11:22-11:44

Strategic Ambiguity in Migration Policy: From Political Compromise to Street-Level Contestation in Undocumented Migrants’ Healthcare Access in

Andreas Asplén Lundstedt, Andrea Spehar

11:44-12:06

Managing the Refugee Question: How Frontline Organizations Shape Central Policy-Making upwards

Karen N. Breidahl

11:00-11:22

The Bureaucratic Condition: Alienation and Resonance in Public Service

Rasmus Stenderup

11:22-11:44

The role of language in participatory recordkeeping practice: Child welfare practitioners’

Minna Raappana

11:44-12:06

Exercising Discretion through Personal Technology: Informal use of Mobile Phone by Community-Level Healthcare Workers in

Vaishnavi Mangal, Simon Lewin, Mads Solberg, Elodie Besnier, Claire Glenton

12:06-12:28

Bureaucrats or Professionals? Knowledge and Ethics in Street-Level Work

Andreas Eriksen, Tone Alm Andreassen, Tanja Dall

13:30-13:52

Reconsidering Intersectionality in Citizen-State Encounters

Rapp, Thomann, Lotta, de Brelàz, Gomez-Diaz, Natan-Krup, Ziegler

13:52-14:14

Stratified Discretion: Internalizing and Externalizing Professional Responses to Social Status

Marie Østergaard Møller, Simon Calmar Andersen

14:14-14:36

Power and Equity in Digitalized Welfare: Evidence from Parental Benefit Choices in Norway

Frøydis M. Bakken

13:30-13:52

Limited audit discretion? A proposed framework for analysing the design and exercise of soft state inspections for organizing welfare

Angelica Börjesson

13:52-14:14

The “Matthew Effect” of Employment Assistance Standardization on Service Delivery Effectiveness: The Case of the Workers’ Employability Guarantee in

Anna Di Palma, Costanza Gagliesi, Gianluca Scarano, Stefano Sacchi

14:14-14:36

Citizen Involvement and Perceived Value in Public Employment Services: Developing and Testing a Survey

Stine Rasmussen, Niklas Andersen

13:30-15:00 Session 9C

13:30-13:52

Integrating while on the Move? Subjective Experiences of Ukrainian Protection-Holders with Local Jobcentres in

Nora Ratzmann

13:52-14:14

How Street-Level Staff manage Linguistic Diversity – The Example of German Job Centres

F. Schreyer, K. Hartosch, P. Kupka, A. Rauch, D. Böhringer, A. Kellmer

14:14-14:36

Between Norm and Practice: Asylum Decision-Making in Portugal and Italy

Marco Vallada Lemonte

13:30-13:52

Social Work Professionals’ Moral Reasoning in Preventing Homelessness Among Young People Leaving Out-of-Home Care in Nordic Welfare

Alberte Alsø Dokkedal

13:52-14:14

Support within Sanction: Street-Level Practices in the Norwegian Drug Court Program (ND)

Bjørn Kjetil Larsen, Siv Sæbjørnsen, Atle Ødegård

14:14-14:36

Fighting For, Against, and With: How Do Everyday Struggles Shape the Professional Identity of Street-Level

Anastasia Volodarsky, Nissim Cohen, Michal Koreh, Noam Tarshish

15:30-16:30

Street-Level Bureaucracy from the Clients’ Perspective: how the lower classes experience public

Vincent Dubois

18:30-22:30 Conference dinner: Restaurant Gemini

10:30-11:00 Break

12:30-13:30 Lunch

15:00-15:30 Break