Dr. Harrison graduated from The University of Alabama in 2011 with a Ph.D. in Marketing. Her research areas of interest mainly involve consumer relationships, participation, and engagement in service settings. Her work can be found in the Journal of Service Research, the Journal of Business Research, and the Journal of Marketing Theory and Practice. Dr. Harrison has presented her research at numerous national and international conferences. As a doctoral student, Dr. Harrison was a doctoral consortium fellow for the American Marketing Association-Sheth Foundation, Academy of Marketing Science World Marketing Congress, and the Society for Marketing Advances. Prior to her academic career, Dr. Harrison was a public relations specialist for an industrial distribution firm that has branches throughout the United States and Canada. She earned her M.B.A. from the University of Alabama where she worked as a small business consultant and family business forum coordinator at the University of Alabama Small Business Development Center. She received her B.S.B.A. from Mississippi College in Clinton, Mississippi, where she spent a semester studying in London.