Download PDFOpen PDF in browserChatbots as More Knowledgeable Other (MKO) in Construction Education: Evidence from an Asynchronous Course10 pages•Published: June 2, 2026AbstractThis study evaluated a domain-tuned AI chatbot embedded in an asynchronous construction management course to examine whether students perceived it as meaningful learning support in the absence of real-time instructor interaction. Students reported that the chatbot helped them understand course content, clarified complex or multi-step topics, and supported preparation for assignments, quizzes, and exams. They also judged the responses to be relevant to course tasks, specific to their own work rather than generic, and generally accurate; most indicated that they would use the chatbot again. Interview findings contextualized these patterns: students used the chatbot mainly (1) as a study partner to generate practice and review materials and (2) as a cognitive scaffold to restate explanations in simpler or more detailed terms. Students also described checking important responses against instructor materials, which supports a human-in-the-loop model. Overall, this implementation study provides preliminary evidence that students perceived the chatbot as a helpful, course-aligned source of timely support in an asynchronous setting, highlighting design and evaluation considerations for broader adoption and future multi-course assessments.Keyphrases: ai chatbot, asynchronous learning, cognitive scaffolding, construction management In: Wesley Collins, Anthony Perrenoud and John Posillico (editors). Proceedings of Associated Schools of Construction 62nd Annual International Conference, vol 7, pages 255-264.
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