Tags:E-commerce sites, Eye gaze following, Eye tracking and Inward bias
Abstract:
E-commerce website operators design their pages to make them aesthetically appealing and to facilitate visitors’ navigation and search for information. Using eye-tracking technology, this research investigated if visitors viewing an e-commerce site would show an "inward bias" and follow the eye gaze of models on the page. Findings suggest that consumers show an inward bias while browsing e-commerce web pages. Evidence was also found to suggest operation of eye-gaze following.
What Are You Looking at? Using Gaze Following to Understand Web Browsing on E-Commerce Sites: Insights from Eye-Tracking