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Author: Yi-chun Liao

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The Impact of Role Conflict on Frontline Employees’ Adaptive Service Behavior: The Moderation Effect of Role Ambiguity

The Impact of Role Conflict on Frontline Employees’ Adaptive Service Behavior: The Moderation Effect of Role Ambiguity

Yi-chun Liao, Huiping Helena Liao and Hsiuju Rebecca Yen

Presentations in this collection: 1
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