Four Seasons

2nd floor, presentation room

Session 4 (Mar 06 08:30-09:00) The Meaning of Professionalism - Keynote Speaker - Dr John Dunning, Sheffield Business School (Sheffield Hallam University, UK)
Session 5 (Mar 06 09:00-09:30) Impactful Hospitality Research? For the Researcher, Academy, Industry or Society - Keynote Speaker - Dr. Robert Harrington, Director for the School of Hospitality Business Management, Carson College of Business (Washington State University, USA)
Session 6 (Mar 06 09:30-10:00) How Does Research Contribute to Professionalism in Hospitality, Tourism, and Service Organizations? Keynote Panel Question and Answer Session
Session 7 (Mar 06 10:15-11:30) Strategizing for Better Service 2