PROGRAM
Days: Tuesday, July 9th Wednesday, July 10th Thursday, July 11th Friday, July 12th
Tuesday, July 9th
View this program: with abstractssession overviewtalk overview
Wednesday, July 10th
View this program: with abstractssession overviewtalk overview
09:00-10:30 Session IS1: Innovative Strategies: Challenges and Opportunities for Different Sectors
Chair:
Samir R. Moussalli (University of Montevallo, United States)
Discussant:
Maria Teresa Pereira (Polytechnic Institute of Porto, Portugal)
Location: A
09:00 | Pedestrian safety in South Africa: A comprehensive analysis (abstract) |
09:23 | Co-creation in HEIs, and its impact on students and companies: the case of the “Link me up –1000 Ideas" (abstract) |
09:46 | Developing Innovative Game-Based Strategies for a Differential Equations Course (abstract) |
09:00-10:30 Session MG1: Guidelines and Policies in Changing Global Management
Chair:
Shaukat Ali (University of Wolverhampton, UK)
Discussant:
Teresinha Covas Lisboa (Universidade Paulista – UNIP, Brazil)
Location: B
09:00 | Organisational Citizenship Behaviour, Employee Perception of Equity and Organisational Commitment on Intention to Stay In Zimbabwean SMEs (abstract) |
09:22 | Examining the Relationship Between Public Opinion Polling on Socio-economic issues and the Role of the Media in Emerging Markets (abstract) |
09:44 | The Intricate Relationship between Culture and International Management (abstract) |
10:06 | Work-Life Balance Challenges Amongst Social Workers in a Non-governmental Organisation: Lessons From COVID-19 Pandemic (abstract) |
09:00-10:30 Session MK1: Managing Research Data and Innovative Strategies
Chair:
Kirsten Cowan (The University of Edinburgh Business School, UK)
Discussant:
Samuel Ayertey (Arden University, UK)
Location: C
09:00 | Exploring the E-trust and E-satisfaction Relationship in an Online Retail Context in South Africa (abstract) |
09:22 | Understanding the Antecedents and Effects of Data Quality for Differing Online Data Providers in Marketing and Social Science Research (abstract) |
09:44 | Developing Innovative Strategies for an Experience Economy: The Case of Clos19 (abstract) |
10:06 | Commitment and Trust: Shaping GenZ's Loyalty in Non-Profit Blood Donation Organisations (abstract) |
09:00-10:30 Session TE1: Innovation and Digitalization for Efficiency and Growth
Chair:
Rebecca Natrajan (University of Roehampton, UK)
Discussant:
Aqsa Shabir (University of Wales Trinity Saint David, UK)
Location: D
09:00 | Beyond Just Handy and Simple: Continued Intention Towards Using Same-Day Delivery Service Grocery Shopping Apps (abstract) |
09:23 | Is China withdrawing from Silicon Valley? Implications of the decline of Chinese VC investments in the U.S. (abstract) |
09:46 | AI: Risk management and measurement (abstract) |
10:30-11:00Coffee Break
11:00-12:30 Session SP1: Plenary Session: Developing Innovative Strategies for a Changing World
Chair:
N. Delener (York College of Pennsylvania, United States)
Discussant:
Susana Rodrigues (Polytechnic Institute of Leiria, Portugal)
The Innovation Imperative: Fueling Business Opportunities Through Collaboration (abstract) |
Shooting for the Stars: From Portugal to Hollywood (abstract) |
12:30-13:30Lunch Break
13:30-15:00 Session EC1: International Trade Agreements and Value Creation: Policy Perspectives
Chair:
Igor Makienko (University of Nevada, Reno, United States)
Discussant:
Elżbieta Zysk (University of Warmia and Mazury in Olsztyn, Poland)
Location: A
13:30 | Assessing the Impacts of Trade Agreements on Agriculture Exports and Foreign Aid in Sacu Economies (abstract) PRESENTER: Confidence Nthebe |
13:53 | Value Creation According to Social Business Model Profiles (abstract) |
14:16 | The Complex Relationship of Globalization and Sustainability (abstract) |
13:30-15:00 Session FI1: Trends in Banking and Financial Markets: Strategies and Policies
Chair:
Enoch Zenzile (Tshwane University of Technology, South Africa)
Discussant:
Ireen Choga (North-West University, South Africa)
Location: B
13:30 | South Africa’s Capital and Money Market Interaction in Natural Disaster Financing Using Catastrophe Bonds (abstract) |
13:52 | Analysing Effects of CSR on Green Customer Loyalty Through Co-creation & Green Banking Digitalisation (abstract) |
14:14 | The Conditional Effect of Fintech on the Linkage Between Financial Inclusion and Financial Market Development (abstract) |
14:36 | Currency depreciation and international trade in South Africa (abstract) |
13:30-15:00 Session MK2: International Consumer Behavior: E-Marketing and Service Strategies
Chair:
William Cantú (Polytechnic Institute of Leiria, Portugal)
Discussant:
Adéle Potgieter (Nelson Mandela University (George Campus), South Africa)
Location: C
13:30 | Meritocratic Appointment Over Cadre Deployment for Effective Service Delivery: The Context of South African Local Government (abstract) |
13:52 | An evaluation of service failure recovery strategies in the Libyan Airline industry (abstract) |
14:14 | Low-Income Consumers' Cognitive Appraisal, Emotions, and Coping Strategies: An Online Shopping Perspective (abstract) |
13:30-15:00 Session TO1: Virtual Reality and Sustainability in Hospitality Industry
Chair:
Bruno Mascitelli (Swinburne University of Technology, Australia)
Discussant:
M.P. Shai (Tshwane University of Technology, South Africa)
Location: D
13:30 | An Exploration of Sustainability Strategies Among Hospitality Industry General Managers (GMs) in Gauteng, South Africa (abstract) |
13:53 | Exploring the Relationships among Normative Commitment, Self-Efficacy, and Employee Turnover (abstract) |
14:16 | Integrating Virtual Reality (VR) into Tourist Organisations: Reproducing Museum Space in Virtual Environments (abstract) |
14:39 | The Role of Capital Theory in Sustainable Rural Tourism Development (abstract) |
15:00-15:30Coffee Break
15:30-17:00 Session EN1: Entrepreneurship Studies: Cross-Country Perspectives
Chair:
Paul Nnanwobu (University of Cumbria, UK)
Discussant:
Abdulla Alshaikh (University of Bolton, UK)
Location: A
15:30 | Competitive Advantage and Innovation on Green Supply Chain Effectiveness Among State-Owned Enterprises in Gauteng Province (abstract) |
15:52 | Digitalization and Business Women 50+. Challenges and Opportunities - the Case Study from the Czech Republic (abstract) |
16:14 | To Analyse the Role of the Small and Medium-Sized Business in Job Creation in Nepal (abstract) |
15:30-17:00 Session IT1: Artificial Intelligence and Digital Transformation: Strategic Approach
Chair:
Michelle Gordon (Penn State Greater Allegheny, United States)
Discussant:
Catharina Womack (Durban University of Technology, South Africa)
Location: B
15:30 | Design Thinking and Problem-Solving in the Fuel Retail Sector: A Framework for Enterprising People (abstract) |
15:52 | Co-creation based on Design Thinking as a Trend: the case of ‘Link Me Up - 1000 Ideas’ Project (abstract) |
16:15 | Top Managers’ Opportunity Belief formation for Digital Transformation Strategy: An Attention-based View (abstract) |
16:38 | ‘’I am emotionally intelligent not an artificial intelligence’’ Prompting emotions and removing intelligence through AI amplified binge-watching among Generation Z in London, United Kingdom. (abstract) |
15:30-17:00 Session MK3: Cross-Cultural Buyer Behavior and Consumer Decision Making: Select Cases
Chair:
Scot Burton (University of Arkansas, United States)
Discussant:
Ashok Som (ESSEC Business School, France)
Location: C
15:30 | Proposed Conceptual Framework of the Influences of the 4IR, Incorporating the Extended Marketing Mix, on Consumer Decision-Making in the Automotive Aftermarket (abstract) |
15:52 | High-Value Promotional Gifts are Likely to Induce Consumer Guilt and Increase Patronage Intentions. Moderating Effects of Product Price and Seller’s Resources in Free-Gift-with-Purchase Promotional Settings (abstract) |
16:14 | How service provider recommendation behavior is altered due to their perception of the motivations behind brands’ corporate social responsibility initiatives (abstract) |
16:36 | Development of Clothing Decision-making Styles from Peer Communication during Adolescence: A Life-course Study (abstract) |
15:30-17:00 Session SP2: Agriculture Industry: Technological, Geopolitical, and Sustainability Perspectives
Chair:
Tomasz Mroczkowski (American University, United States)
Discussant:
Bo Liu (Southern New Hampshire University, United States)
Location: D
15:30 | Vertical Farming Futures: Evaluating the Sustainability and Economic Viability Through a Futurist Lens (abstract) |
15:53 | Identification of Barriers to the Collaboration of Small Farms with Agricultural Clusters In Poland (abstract) |
16:16 | The challenges of integrating Ukrainian agriculture into the EU system (abstract) |
16:39 | Green Agricultural System - Solution to the Challenge of Sustainable Agriculture (abstract) |
Thursday, July 11th
View this program: with abstractssession overviewtalk overview
09:00-10:30 Session IS2: Exploring Innovative Pedagogical Solutions
Chair:
Rui Santos (Polytechnic Institute of Leiria, Portugal)
Discussant:
Katlego Arnold Mashego (Tshwane University of Technology, South Africa)
Location: A
09:00 | Students and Instructors Perceptions of E-Learning Quality (abstract) PRESENTER: Thabang Christopher Chama |
09:23 | The exploration of different views of stakeholders regarding disgraceful burglary at Namakgale policing area (abstract) |
09:46 | Co-creation: Why cooperation between HEIs and Companies is a pedagogical tool increasingly used in learning processes – A Case Study of the Polytechnic University of Porto (abstract) |
10:09 | The ACU Virtual Mobility Project Digital Information Security Course (DISC) virtual mobility (VM) programme to improve students’ awareness of cyber security skills (abstract) |
09:00-10:30 Session MG2: Competitive Advantage and Digital Transformation: Industry Perspectives
Chair:
Anna Putnová (City of Brno, Czechia)
Discussant:
Daye Lee (Dongguk University, South Korea)
Location: B
09:00 | Building Sustainability Through Emerging Marketing Trends in the Airline Industry (abstract) |
09:22 | Fusing Social and Human Capital for Optimum Performance of Municipalities in South Africa (abstract) |
09:44 | Development of Digital Transformation Maturity Assessment Model: Focusing on Digital Collaboration in the Manufacturing Industry (abstract) |
10:06 | Open Strategy and Open Innovation Practices in Sub-Saharan African Networked Organizations: A Systematic Review (abstract) |
09:00-10:30 Session MK4: Social Media Marketing and Brand Management
Chair:
Helen Inseng Duh (University of the Witwatersrand, South Africa)
Discussant:
Marei Ghalilib (University of Worcester, UK)
Location: C
09:00 | Explore the mediating effect of e-WoM on the online shopping experience of luxury brands (abstract) |
09:22 | The pivotal role of social norms and the expectation of sustainability marketing on promoting brand trust and recommendation behavior (abstract) |
09:44 | Boosting Sales and Loyalty Potential by Fostering Trust in Online Brand Communities: The Interplay of Service Quality and Product Involvement (abstract) |
10:07 | Social Media Marketing and Luxury Fashion Purchase Intentions Through the Mediating Role of Brand Awareness on Instagram (abstract) |
09:00-10:30 Session SP3: Meet the Editors
Location: D
10:30-11:00Coffee Break
11:00-12:30 Session EC2: Sustainable Change and Economic Development: Policy Implications I
Chair:
Gregory Randolph (Southern New Hampshire University, United States)
Discussant:
Michael Tasto (Southern New Hampshire University, United States)
Location: A
11:00 | Regenerative and Conservation Agriculture: Reflections on the Agronomics of Sustainable Food Production in South Africa (abstract) |
11:23 | Unveiling Social Economy Dynamics: Exploring Business Model Profiles toward Strategies for Sustainable Change (abstract) |
11:46 | Analyzing the impact of the Greater Giyani local municipality’s Local Economic Development (led) strategy on rural communities: A case study of the selected rural communities (abstract) |
11:00-12:30 Session EC3: Sustainable Change and Economic Development: Policy Implications II
Chair:
Pat Obi (Purdue University Northwest, United States)
Discussant:
Maria Teresa Pereira (Polytechnic Institute of Porto, Portugal)
Location: B
11:00 | Opening of Borders in Africa Towards Economic Development and the Enforcement of Socio-Economic Rights: Lessons From #Putsouthafricafirst Movements (abstract) |
11:22 | Do People Choose Where to Live Based on the Age of Residential Property? (abstract) |
11:45 | The Mechanisms That Will Ensure Development and Sustainable Economies in Developing Countries (abstract) |
11:00-12:30 Session FI2: Analysis of Global Financial Challenges: Country Perspectives
Chair:
Samir R. Moussalli (University of Montevallo, United States)
Discussant:
Boysana Lephoi Mbonyane (University of South Africa, South Africa)
Location: C
11:00 | Analysing Real Exchange Rate Effects on the Trade Balance in South Africa (abstract) |
11:22 | Modeling Catastrophe Bonds Using Linear Optimisation for Increasing Underwriting Capacity for Climate Change Disasters (abstract) |
11:44 | Influence of COVID-19 on the Jordanian Digital Payment Sector (abstract) |
12:07 | Prominent Features in the Development of School Accounting Teachers Compliant with Fourth Industrial Revolution: A Conceptual Framework (abstract) |
11:00-12:30 Session TE2: Managing Venture Capital, Risk Management and Change in Global Markets
Chair:
Alexander J. Kull (University of San Diego, United States)
Discussant:
Ayesha Alraeesi (Anglia Ruskin University, UK)
Location: D
11:00 | Navigating the Digital Landscape: A Scoping Review of the Interplay Between Digital Transformation and Strategic Agility (abstract) |
11:23 | The New Fitting Room: How Augmented Reality Redefines Shopping in the Digital Age (abstract) |
11:46 | An Empirical Assessment of the Antecedents and Outcomes of Electric Vehicle Adoption: Evidence from South Africa (abstract) |
12:30-13:30Lunch Break
13:30-15:00 Session EC4: Creating Innovative Culture in Emerging Economies: Country Perspectives
Chair:
Susana Ferreira (Polytechnic Institute of Leiria, Portugal)
Discussant:
Małgorzata Kędzior Laskowska (University of Warmia and Mazury in Olsztyn, Poland)
Location: A
13:30 | Enhancing Greening of Cities in South African Metropolitan Cities Through Community Participation (abstract) |
13:53 | Workstudy implementation in agronomy: digital video versus traditional mechanical stopwatch recording (abstract) |
14:16 | The Spatial Relationship Among Special Interest Groups in US States and 27 Distinctive Sub-Groups (abstract) |
14:39 | Modelling the Effects of Exchange Rate on Agriculture Export Flows From South Africa to SADC Economies: Employing the Quantile Moments Regression Model (abstract) PRESENTER: Confidence Nthebe |
13:30-15:00 Session LA1: Governance and Sustainable Leadership
Chair:
David Bartlett (American University, United States)
Discussant:
Naveed Ur Rehman (University of Cumbria, UK)
Location: B
13:30 | Integrating sustainable leadership practices and affirmative action in South African corporates: A survey-based analysis (abstract) |
13:52 | Union Membership Dwindling in South Africa: Is It Time for the Adoption of Canadian, New Zealand United States and the United Kingdom Positions On Other Forms of Non-union Employees' Representation? (abstract) |
14:14 | Exploring the effects of Transformational Leadership on Employees’ Motivation in developing economies. A case study of Gas and oil in the Middle East (abstract) |
14:36 | The Role of Local Governments in Disaster Risk Management in South Africa: A Focus on Climate Change (abstract) PRESENTER: Marjoné Van Der Bank |
13:30-15:00 Session MG3: Contemporary Topics in Global Management: Policy Perspectives I
Chair:
Rui Santos (Polytechnic Institute of Leiria, Portugal)
Discussant:
Minyoung Park (Dongguk University, South Korea)
Location: C
13:30 | Examining the Contributions of Small and Medium Enterprises (SMEs) on Economic Growth in Africa (abstract) |
13:52 | Social Media Followers Intend to Interact With Influencers Even When They Switch Languages (abstract) |
14:14 | ESG Agenda in the International Market (abstract) |
14:36 | Refletions on a Preliminary Project Management Maturity Analysis of Sharescreen Africa as a Unique Non-profit Nature Conservation Organisation (abstract) |
13:30-15:00 Session MG4: Contemporary Topics in Global Management: Policy Perspectives II
Chair:
Mona Chung (Cross Culture International, Australia)
Discussant:
Yueqi Wang (Dalian University of Technology, China)
Location: D
13:30 | Selected Talent Management Dimensions Influence on Collectivist Culture and Intention to Stay Among Generation Y Retail Employees in South Africa (abstract) |
13:52 | Ethics Application in the Provision of South African Municipal Services (abstract) |
14:14 | ‘Pet humanization’ business entry strategy through AI-based naming algorithm (abstract) |
14:36 | The Relationship Between Ordinal Demographic Groupings (Age, Years of Service, Education), Work Engagement and Performance Management System (abstract) |
15:00-15:30Coffee Break
15:30-17:00 Session IS3: Social, Cultural, and Legal Challenges: South African Perspective
Chair:
Tomasz Mroczkowski (American University, United States)
Discussant:
Modipa Mmakwena (Tshwane University of Technology, South Africa)
Location: A
15:30 | International Human Mobility, Malticulturalism and Social Inclusion of Migrants in South African Communities: A Reflection From a Salad Bowl Theory (abstract) |
15:53 | From Shadows to Spotlight: Unmasking the Unnoticed Trend of Women Turning to Deadly Means for Financial Stability in South Africa (abstract) |
16:16 | Repurchase Intentions in Higher Education: Exploring the Role of Perceived Quality and Beyond (abstract) |
16:39 | Righting the Controversies of the South African Social Security Agency Through Functionaries on the Subject of Disability Grant Disbursement Violations (abstract) |
15:30-17:00 Session LA2: Contemporary Topics in Global Markets: Eclectic Views
Chair:
Carla Freire (Polytechnic Institute of Leiria, Portugal)
Discussant:
Teresinha Covas Lisboa (Universidade Paulista – UNIP, Brazil)
Location: B
15:30 | The Application of King IV by Rugby Clubs Affiliated to a Rugby Union in South Africa (abstract) |
15:52 | Misconduct/Corruption Within the Scope of Employment: Is the Employer Obliged to Finance Accused Employee's Legal Representation. A Case Study of Mapisa Nqakula (Former Speaker of National Assembly, South Africa) (abstract) |
16:14 | China’s Belt and Road Initiative (BRI) and its European journey (abstract) |
16:37 | Policing Cybercrime in South Africa: Issues and Challenges (abstract) |
15:30-17:00 Session MK5: Global Service Strategies: Country and Industry Perspectives
Chair:
Ashok Som (ESSEC Business School, France)
Discussant:
Samuel Ayertey (Arden University, UK)
Location: C
15:30 | Customer Perceptions of Retail Service Quality at a Selected Supermarket Chain (abstract) |
15:52 | The relationship between Cosmopolitanism, Ethnocentrism, Materialism and Environmental Ethics (abstract) |
16:14 | Bridging the Gap: Addressing Service Failures and Recovery in Pakistan's Public Sector (abstract) |
16:36 | Beyond Likes: Examining the Effectiveness of Beauty Influencers on Consumer Information Adoption (abstract) |
15:30-17:00 Session TE3: Emerging Technologies: Competitiveness and Performance
Chair:
Teea Palo (The University of Edinburgh Business School, UK)
Discussant:
Isolde Lubbe (University of Johannesburg, South Africa)
Location: D
15:30 | The Impact of Emerging Technologies on manufacturing SMEs Business Competitiveness (abstract) |
15:53 | Factors and Consequences of Innovation and Regional Classification in the European Panorama (abstract) |
16:16 | Beyond the Image: The Mediating Role of Trialability in Consumer Adoption of Augmented Reality Shopping for High-Involvement Products in South Africa (abstract) |
Friday, July 12th
View this program: with abstractssession overviewtalk overview
09:00-10:30 Session MG5: Transformational Leadership: Country and Industry Perspectives
Chair:
Ana Valongo (Polytechnic Institute of Leiria, Portugal)
Discussant:
Khulood Almarzooqi (Anglia Ruskin University, UK)
Location: A
09:00 | Applying the Theory of Planned Behaviour to Determine Recycling Behaviour of Township Consumers in South Africa (abstract) |
09:22 | Biographical variables' effects on democratic leadership styles in the Nkangala district (abstract) |
09:44 | Unveiling Relational Dynamics in HR Stakeholder Engagement: Thailand’s Perspective (abstract) |
10:06 | Unravelling the Link: Training, Knowledge, and Compliance with Healthcare Waste Legislation in Mpumalanga's Healthcare Setting (abstract) |
09:00-10:30 Session MK6: E-Marketing and E- Retailing: Implications for Consumer Satisfaction and Loyalty
Chair:
Elina Varamaki (Seinäjoki University of Applied Sciences, Finland)
Discussant:
Ilse Struweg (University of Johannesburg, South Africa)
Location: B
09:00 | From the Retailers to Our Bodies and Then? The Legal Impact of the Textile and Clothing Industry on the Environment in South Africa (abstract) |
09:22 | Assessment of Customer Satisfaction at the University Of Limpopo Using SERVQUAL Model (abstract) |
09:44 | Examining The Relevance of Storytelling and Sustainability to Fashion and Luxury Brands (abstract) |
10:06 | Factors influencing behavioural loyalty: A study of online retailers’ grocery mobile ordering and delivery Apps (abstract) |
09:00-10:30 Session TO2: Community Engagement, Cultural Values, and Food Safety: Cross-Cultural Perspectives
Chair:
Carla Freire (Polytechnic Institute of Leiria, Portugal)
Discussant:
Theeranuch Pusaksrikit (Chulalongkorn University, Thailand)
Location: C
09:00 | The perceptions of community members on social impacts of casinos in Gauteng, South Africa (abstract) |
09:23 | Food Safety Management Monitoring System Considering the Characteristics of Shared Kitchen (abstract) |
09:46 | Exploring the Reasons and Benefits of Operating a Microfranchise Business. A Perspective From South African Microfranchisees (abstract) |
10:30-11:00Coffee Break
11:00-12:30 Session IS4: Virtual Mobility, Governance and Economic Development: Eclectic Cases
Chair:
Samir R. Moussalli (University of Montevallo, United States)
Discussant:
K.M. Makhitha (University of South Africa, South Africa)
Location: A
11:00 | Birth Limit in Africa – Possible Solution to Stagnating Economic Development Which Hinders the Enforcement of Socio-Economic Rights: South African Perspective (abstract) |
11:22 | Co-creation innovation in HEIs as a tool to develop new students’ competencies and skills (abstract) |
11:45 | An Afrocentric Diagnosis of Politics-Administration Interplay on Public Service Delivery Commitment at Local Government Level (abstract) |
11:00-12:30 Session MG6: Corporate Governance, Organizational Culture, and Gender Equity Perspective
Chair:
Shaukat Ali (University of Wolverhampton, UK)
Discussant:
Makhosandile Hercules Kwaza (Walter Sisulu University, South Africa)
Location: B
11:00 | Senior Managers' Adherence to Corporate Governance Principles Effect on Sustainable Development in Greater Giyani Municipality in Limpopo Province, South Africa (abstract) |
11:22 | A Resource Drain Theory Approach to determining the consequences of work-life conflict of women managers in the public sector of a rural province in South Africa (abstract) |
11:44 | Exploring the Relationship Between Organizational Culture and Compliance Program (abstract) PRESENTER: Patricia Amelia Tomei |
12:06 | Factors and Barriers Influencing Productivity Improvement: Evidence From South African Manufacturing Firm (abstract) |
11:00-12:30 Session TE4: ChatGPT and Artificial Intelligence: Strategic Approach
Chair:
Vítor Braga (CIICESI; ESTG-IPP, Portugal)
Discussant:
Molefe Jonathan Maleka (Tshwane University of Technology, South Africa)
Location: C
11:00 | Gen Z’s buzz: How electronic word-of-mouth shapes brand recognition and trust in ChatGPT (abstract) |
11:23 | Exploring the relationship between Artificial intelligence and Consumer Brand Engagement in the UAE Fitness and Sports industry (abstract) |
11:46 | Blockchain technologies – the future in land transactions? (abstract) |
12:30-13:30Lunch Break
13:30-15:00 Session MG7: Productivity and Service Recovery in Global Settings: Country Perspective
Chair:
Elizabeth Chinomona (Vaal University of Technology, South Africa)
Discussant:
Jianfeng Wang (Millersville University of Pennsylvania, United States)
Location: A
13:30 | Productivity Improvement Model for Government Printing Works: A South African Perspective (abstract) |
13:52 | Male Administrative Employees’ predicament in a perceived female-dominated occupation (abstract) |
14:14 | Exploring the relationship between Artificial Intelligence and Service Quality in the United Arab Emirates Public Sector: A literature Review (abstract) |
14:37 | Employee engagement of South African human resource management practitioners: Gender as a moderator (abstract) |
13:30-15:00 Session MK7: Brand Management and Customer Satisfaction: Industry Perspectives
Chair:
Rui Santos (Polytechnic Institute of Leiria, Portugal)
Discussant:
Tinashe Chuchu (University of the Witwatersrand, South Africa)
Location: B
13:30 | Developing a Conceptual Framework for Segmenting the Subscriber Market for Solar Solutions in South Africa (abstract) |
13:52 | Understanding brand personality of Premier Soccer League teams in South Africa: Scale validation (abstract) |
14:14 | Online Service failure recovery strategies and customer satisfaction in the luxury fashion industry (abstract) |
14:36 | Do Retailers Serve Their Communities? 5W1H Evidence From South Africa (abstract) |
13:30-15:00 Session MK8: Global Marketing Strategies and Service Quality: Cross-Cultural Views
Chair:
Mona Chung (Cross Culture International, Australia)
Discussant:
Daniël J. Petzer (Henley Business School Africa, South Africa)
Location: C
13:30 | The Influence of Selected Consumer Based Brand Equity Elements on University's Students Purchase Intention Towards Smartphones (abstract) |
13:52 | Global Marketing Strategies of Russian Companies as Compared to UK and Us Companies (abstract) |
14:14 | Come To the Table: Revisiting and Enhancing the POLC Framework for Management Education (abstract) |
14:36 | A qualitative framework for understanding the student experience in distance education (abstract) |
15:00-15:30Coffee Break
15:30-17:00 Session MG8: Leadership Performance and Social Media: Cases from Diverse Industries
Chair:
Mamoloko F. Rachidi (University of Limpopo, South Africa)
Discussant:
Sebastian Okafor (University of Cumbria, UK)
Location: A
15:30 | Is poor leadership contributing to the non-achievement of clean audit outcomes in South African municipalities? (abstract) |
15:52 | Human Resource Management and the Social Network: Implications, Challenges, Opportunities, and Future Organisational Directions (abstract) |
16:14 | The effects of interactive communication through social media on community engagement: evidence from Abu Dhabi Health Sector (abstract) |
16:36 | Performance of the human robotic systems using quality management and work measurement in the Small Enterprise Bakkie liner Assembly Line Environment (abstract) |
15:30-17:00 Session MG9: Managing Image, Performance, and Virtuous Practices
Chair:
Michelle Gordon (Penn State Greater Allegheny, United States)
Discussant:
Youngchul Song (Dongguk University, South Korea)
Location: B
15:30 | The impact of performance appraisal system on the performance and motivation of administrative employees at a South African University (abstract) |
15:52 | Virtuous Practices: Proposition of a Typology of Humility Culture Maturity (abstract) PRESENTER: Patricia Amelia Tomei |
16:14 | Contributions of Small and Medium Enterprises (SMEs) On Economic Growth in Europe (abstract) |