The Impact of Technological Orientation on Small Service Firms’ Business Performance in Botswana

EasyChair Preprint no. 1464

Abstract

The expanding use of technology stimulates innovation in business practices and organizational models. Technology by itself has no single objective value and the economic value of a technology remains latent until firms commercialise it in some way through their business model, as posited by Chesbrough, 2010, who postulate that technology orientation can take two distinctive forms: technology exploration and technology exploitation. The objectives that guided this study are: • To determine the effect of technological orientation (TO) on innovation practices among small firms in Botswana. • To establish the impact of innovation practices on business performance of small firms in Botswana. • To evaluate the nexus of business growth among small service firms in Botswana

Keyphrases: business performance, Small Service Firms, Technology

@Booklet{EasyChair:1464,
  author = {Tommie Hamaluba and Boipelo Kesamang},
  title = {The Impact of Technological Orientation on Small Service Firms’ Business Performance in Botswana},
  howpublished = {EasyChair Preprint no. 1464},

  year = {EasyChair, 2019}}