Download PDFOpen PDF in browserThe Impact of Technological Orientation on Small Service Firms’ Business Performance in BotswanaEasyChair Preprint 146413 pages•Date: September 4, 2019AbstractThe expanding use of technology stimulates innovation in business practices and organizational models. Technology by itself has no single objective value and the economic value of a technology remains latent until firms commercialise it in some way through their business model, as posited by Chesbrough, 2010, who postulate that technology orientation can take two distinctive forms: technology exploration and technology exploitation. The objectives that guided this study are: • To determine the effect of technological orientation (TO) on innovation practices among small firms in Botswana. • To establish the impact of innovation practices on business performance of small firms in Botswana. • To evaluate the nexus of business growth among small service firms in Botswana Keyphrases: Small Service Firms, Technology, business performance
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