Online Learning During Covid-19 Pandemic: a View of Undergraduate Student Perspective in Malaysia

EasyChair Preprint no. 8533

Abstract

The advancement of technology changes the mode of operation worldwide education industry, where educational services can be delivered either in face-to-face or online teaching. The outbreak of COVID-19 forced higher education institutions to shift from face-to-face teaching to fully online learning even though online learning yet to be fully implemented in many institutions. This trend has prompted us to study this interesting topic and gather information about undergraduate students’ satisfaction of online learning from home due to the limited study focus on Malaysia. The operational of the study is based on the user satisfactions theories. A total of 156 questionnaires were distributed via judgement sampling guidelines. PLS-SEM was used for the data analysis. The results confirmed that, online learn-ing system is useful but not user friendly. Technical system quality is up to the satisfactory level from students’ perception. Furthermore, attitude was confirmed significantly impacting undergraduate students’ satisfaction of online learning. Discussion of the findings, implication, and direction for future research are also presented in the final section of the study.

Keyphrases: online learning, Perceived Ease of Use, Perceived Technical System Quality, Perceived Usefulness, students’ satisfaction

@Booklet{EasyChair:8533,
  author = {Ling Chai Wong and Poh Kiong Tee and Tat Huei Cham and Ming Fook Lim},
  title = {Online Learning During Covid-19 Pandemic: a View of Undergraduate Student Perspective in Malaysia},
  howpublished = {EasyChair Preprint no. 8533},

  year = {EasyChair, 2022}}