Mobility system transformation is essential to realise climate justice and sustainable transport. The current study aims to measure and optimise the operational performance of shared electric mobility hubs (eHUBs). Determining the performance of eHUBs, one can get helpful insights from the results to develop appropriate future planning and management policies for improving the transport chain. Incorporating data from September 2021 to October 2022, we developed a novel dynamic two-stage data envelopment analysis (DEA) framework to assess the performance of the eHUB network in Inverness. In the first stage, the model computed relative efficiency scores related to the operational performance of the stations. In the second stage, we focus on examining the factors that may influence the high or low obtained performance scores. Scrupulous analysis shows that the population in the catchment area of the eHUBs and weather conditions, specifically temperature, are among the most important influencing factors on riding demand. The findings can be used to improve the development of sustainable mobility strategies, particularly related to electric-assist bikes (e-bikes, aka pedelecs) in cities.