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![]() Title:Aqaba Water Company as a Utility of Future Authors:Islam Rawashdeh Conference:IWACyprus2025 Tags:Aqaba Water, Management Contract, Smart Utility, Strategic challenge and Systems Abstract: Aqaba Water Company, established in August 2004, addresses Jordan's water challenges by balancing the needs of industry, agriculture, and drinking water. It is the first company in the Kingdom managing both water and sanitation services in its coverage area. Aqaba Water is 85% owned by the Water Authority of Jordan (WAJ) and 15% by the Aqaba Special Economic Zone Authority (ASEZA). The company has seen significant growth, with the population served by water increasing from 98,000 in 2004 to 227,000 in 2023. Water supply has grown from 13.14 million m³ to 28.8 million m³, and the water network length expanded from 880 km to 1,256 km. Aqaba Water focuses on smart utility transformation, using systems like SCADA, AMI, and ERP to improve operational efficiency, reduce Non-Revenue Water (NRW), and enhance customer service. In 2022, it began managing water and wastewater operations in southern Jordan’s governorates (Karak, Tafila, Ma'an), achieving improvements in NRW, coverage, and revenue. Despite challenges like water loss and network attacks, the company continues working to overcome these issues and ensure sustainable water management Aqaba Water Company as a Utility of Future ![]() Aqaba Water Company as a Utility of Future | ||||
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