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09:00 | Emergency response to natural hazards in Sweden - needs for improved planning and decision support ABSTRACT. ABSTRACT Purpose Climate change and the increased risk of multiple (simultaneous or cascading) natural hazards challenge the planning and decision making in emergency response (ER) systems, especially in areas with inexperience of such events. The purpose of this paper is to identify key planning and decision activities of ER to natural hazards, and related decision support needs. Design/methodology/approach Interviews were conducted with 12 representatives from the Swedish ER system. Thematic coding was applied to identify important planning and decision activities. Activity theory was applied to identify needs of decision support. Findings We found needs of decision support connected to eight identified key activities concerning consequence analysis, national reinforcements, and resource management. The results illuminate a lack of technology to support planning and decision activities during ER to both single and multiple natural hazards. Research limitations/implications Studying the needs in other countries is suggested, to provide deeper insights and enable case comparisons. Future work on the identified needs can help improve the response efficiency in Sweden and countries with similar governance and/or inexperience of multiple natural hazards. Practical implications The findings can inform policy makers in ER of where to concentrate the development of collaborative preparedness and response work to cope with future challenges from natural hazards. Original/value The contribution is a theoretical understanding and examination of key activities influencing the ER to multiple natural hazards, and a set of support needs to improve planning and decision activities. |
09:25 | Outsourcing Supply Chain Management of Small-Scale Food Producers PRESENTER: Ville Hinkka ABSTRACT. Purpose If small-scale food producers, importers, and farmers wish to stand out on the market, they will face difficulties reaching customers at reasonable cost. We aim to address this challenge by developing innovative logistics services that could overcome barriers to market entry of them. Design/methodology/approach The paper starts with a literature search related to supply chain management (SCM) as a service and fifth-party logistics (5PL) or similar which could work as an outline for developing innovative logistics services. Based on the literature search and expert insights, a logistics service model is developed and proposed. The proposed service is tested by a logistics service provider, and that company’s operations are analysed. Finally, the paper evaluates the success factors of logistics services that would enable small-scale food producers to fully outsource their distribution at reasonable cost. Findings The development of certain technologies has broadened the possibilities of outsourcing SCM. Based on the study, the most critical success factors are use of e-commerce technologies, open platforms, and information systems that are able to combine different logistics chains. Research limitations/implications This paper concentrates on developing logistics services for outsourcing SCM of small-scale producers. Literature uses terms like 5PL or software-as-a-service to describe this type of solution. Therefore, although the studied phenomenon is not new, recent technological developments and operational models like open ecosystems have created new possibilities for its realization and hence new motivations for research. Practical implications The presented logistics service will offer huge opportunities for small producers to broaden their customer base and reach wider markets at reasonable cost. Social implications The proposed solution will enable small companies to compete with bigger rivals and could limit the power of large retailers. Originality This paper contributes to the literature on outsourcing SCM by presenting a novel distribution model for small consumer goods producers. |
09:50 | Supplying food to disadvantaged communities in the UK: Insights for the Food Supply Chains ABSTRACT. Purpose: Despite the UK being ranked 6th out of 113 countries in 2021 on the Economist Intelligence Unit’s global Food Security Index, there are about 10.2 million British residents living in food deserts, approximately 12% of these in deprived areas. This paper takes a closer look at the food systems in four UK cities (Plymouth, Tower Hamlets, Whitley-Reading and Brighton and Hove) and how food supply chains (FSC) can better supply food to the disadvantaged in these communities. Design/methodology/approach: The report gathers and analyses under a systematic manner secondary data from academic literature, books, reports, online publications, government reports and local newspapers on the state of the local food systems as they are experienced by the disadvantaged in these communities. Findings: Findings indicate that, despite the variety and uniqueness of the challenges in the four communities, the role that FSCs play within the current systems and how the principles of supply chain management could help address them are woefully underexplored. Social and Practical implications: The findings give a better understanding of the food systems in terms of access and affordability inequalities in the UK and provides a strong basis for appropriate practical interventions. Original/value: The paper presents one of the first studies into the role of supply chain management in food supply to disadvantaged communities in the UK by exploring existent food systems from a supply chain perspective. |
09:00 | Towards a digital and sustainable transformation of supply chains ABSTRACT. Purpose Digital transformation bears opportunities and risks for the sustainability of global supply chains. This study aims to show how the adoption of digital technologies applied at the structural, process, and plant levels are related to (sustainable) supply chain management practices and associated sustainable outcomes. Design/methodology/approach 64 peer-reviewed English journal articles on the intersection of digital supply chains and sustainability identified via Scopus and the Web of Science are systematically reviewed. Based on a practice-based view perspective and a conceptual framework comprising elements from the digital transformation and (sustainable) supply chain management literature, content, frequency, and contingency analyses are conducted with the help of MAXQDA and IBM SPSS Statistics. Findings The study reveals three main topics in the literature: a mainstream eco-efficiency debate (1), supplemented by a data-driven more comprehensive perspective on environmental sustainability (2), and overlooked, hard-to-measure (social) sustainability aspects that can be fostered by selective monitoring and certification (3). Research gaps exist regarding the relationship between structural level technologies, lean SCM practices, and top management orientation as well as plant level technologies and collaboration. Practical and social implications We propose that a more integrated perspective of the three identified streams is needed to truly improve sustainability and prevent unintended negative consequences. Original/value This paper scrutinizes the interlinkage between digitally enabled supply chain management practices and related sustainable outcomes. This is essential to improve practitioners’ understanding of causal chains. |
09:25 | Climate Change Adaption in Maritime Logistics ABSTRACT. Purpose Extreme weather events, for example heavy rainfall, storms and heatwaves, have effects on maritime logistics and hinterland transport. This paper presents the current case on supply chain risks caused by global climate change. Focus of this study is adaption measures for the different sectors of maritime logistics. Methodology First, for the risk analysis, interviews with practitioners of the maritime logistics domain were held. Second, a literature review on adaption measures was carried out. Afterwards, three workshops with professionals were organized to identify and to create additional controls. Findings Usage of emergency plans, on-call duties and local weather forecasts are suitable for most companies. Ports should take the forecasted sea level rise for infrastructures into account and should use heat-resistant materials. For barge operations, water level forecast, new functions for River Information Services and the development of new vessel types are good adaption measures. Train operators should implement vegetation-management in order to prevent trees fall on train tracks. Heat-resistant asphalt and additional pumps in tunnels are adaption measures for road infrastructure. Research limitations/implications This paper gives insights into adaption measures and supports to close a gap in a field with limited existing research. Practical implications Results of this paper show how risks in the global climate change domain can be tackled with adaption measures. Original/value Findings from a literature review and experiences of practitioners in global climate change on maritime logistics are presented. |
09:50 | Logistics setups in ports - to enhance the circularity of materials ABSTRACT. Purpose Achieving the goals of a fossil-free society requires an efficient transport system as well as a shift towards a more circular economy. The purpose of this paper is to create an understanding of how ports can take an active part in enhancing circularity of materials. The material value of waste is typically low and cost-effective logistics solutions including sea transportation are therefore needed if those materials are to be circulated. Design/methodology/approach The study is exploratory, including three cases of circular material that is transported by sea today. Interviews with ports, commodity owners and waste management companies have been conducted and port sites were visited. The data is analysed based on transport-related activities, value-added activities, and stakeholder relations. Findings The study finds that ports can enhance circularity of material in their role as a logistics node and by offering value-added services, such as warehousing, stuffing, and cost-efficient handling. Still, their role depends on the type of port and type of material handled. To increase the learnings in new circular supply chains about sea transport options, the port can act as a knowledge communicator. Research limitations/implications (if applicable) The study is conducted in Sweden. Practical implications (if applicable) The results could be used as decision basis for ports who want to develop their businesses towards enhancing circularity of materials and the use of sea transportation in a circular economy. Social implications (if applicable) Policy makers can use incentives to push ports and its stakeholders towards increased circularity. Original/value The paper suggests logistic setups to enhance circularity with focus on the role of ports. |
10:15 | Actors' Drivers and Barriers when switching to Biomethane: An Embedded-case Study PRESENTER: Mary Catherine Osman ABSTRACT. Purpose Implementation of biomethane in the supply chain requires the involvement of multiple actors, each of which have different drivers and barriers from undergoing the switch. The aim of this research is to begin to explore drivers and barriers among different actors when switching to biomethane Design/methodology/approach A multiple case study was performed, interviewing multiple representatives from each actor. The drivers and barriers from the respective actors were compared across the actors in the network Findings The case study resulted in seven dimensions for drivers and barriers, as a dimension can function as both drivers and barriers: technology, customer, management, costs, relationships, society and political. The overarching result was a finding that these dimensions are connected and impact each other. Research limitations/implications While there are multiple possible fossil-free fuels to be used in the future, this research looked deeper into the implentation of biomethane within an established and functioning network. Practical implications Understanding the impact from drivers and barriers for each actor in the network during the initial implementation of a fossil-free fuel will allow further organizations to properly prepare for the switch. Original/value Little research on alternative fuel use has been completed from the perspective of logistics actors, namely the Haulier and Freight Forwarder. Studying these previously understated actors help in moving forward towards a more comprehensive understanding of the network. |
09:00 | Drivers and barriers to circularity in household waste supply chain: A developing economy perspective PRESENTER: Burçin Özdamar ABSTRACT. ABSTRACT Purpose Household waste supply chain processes, as well as responsibilities and interactions of logistics network actors are not clearly defined towards circular economy practices in developing countries. However, there is a global need for transforming open loop household waste supply chain (HWSC) business models to closed loop systems. This research aims to assess current HWSC within the context of circularity and outline key drivers and barriers for designing circular value co-creating HWSC business models in developing countries. Design/methodology/approach Data is collected through semi-structured interviews. HWSC professionals from multi levels of actors are selected to assess circularity for various waste types. Interview data is transcribed and coded through content analysis. Findings This paper presents the current model of HWSC in developing countries, which reveals broad network of actors (including the invisible ones; e.g. waste scavengers, scrap dealers), designates complex relationships and interactions among these actors and outlines the bottleneck points in processes opening the loops. Findings report the drivers and barriers for enhancing close loop HWSC to sustain circularity. Research limitations/implications This research introduces a leaner and more sustainable HWSC business model that enhances collaboration and coordination among stakeholders through re-defining their roles and value expectations in a circular system. Originality This study examines the factors for circular value co-creation in HWSC and suggests a circular HWSC business model that helps closing the loop within business ecosystem in developing countries. Keywords: circular supply chain, household waste, value co-creation, closed loop supply chain, circular economy, circularity, developing countries |
09:25 | Better together? Co-opetition between NPOs and municipal waste management companies in post-use textile collection ABSTRACT. Purpose On their journey to building a national collection system for post-use textiles, waste management companies (WMCs) made collaboration attempts with non-profit organizations (NPOs) that also run own textile collection. The study creates an understanding of how the inclusion of NPOs can enhance the establishment of the national collection system. Design/methodology/approach The case study is qualitative, explanatory with semi-structured interviews as the main data source. A researcher’s role is categorized as an interventionist. Findings NPOs can support WMCs in achieving collection targets for recyclable post-use textiles, improving quality of post-use textile streams collected, and preserving most valuable stream of post-use textiles – reusable clothing, from being directed to textile recycling. The study also identifies related challenges. Research limitations The case is limited to Finland as a case country, which intends to implement the EU Directive on establishing separate textile collection ahead of timeline. Practical implications Cooperation between WMCs and NPOs is a potential way to minimize export of low-quality post-use textiles to developing countries. In past years, Nordic countries increased textile export by 25%. Social implications NPOs offer vast knowledge on collection, sorting, and development of consumer sorting practices for reuse. Inclusion of NPOs brings a valuable social element to the collection system due to their non-profit, social mission. Original/value The study discusses co-opetition in reverse supply chains between actors of different kind, from the non-profit and public sectors. |
09:50 | WASTE MANAGEMENT AND REVERSE LOGISTICS IN THE HUMANITARIAN CONTEXT ABSTRACT. Purpose Humanitarian organisations have frequently been criticised for attending to their waste that results from delivering inappropriate items or excess packaging. Recognising this, several humanitarian organisations have joined an endeavour to reduce and manage the waste they generate. This paper supports this endeavour with reviewing academic and practitioner literature to further the understanding of the reverse logistics challenges and potential solutions in the humanitarian context. The purpose of this paper is to create a framework of waste management and reverse logistics in the humanitarian context. Design This literature review combines academic with practitioner literature on waste management, reverse logistics, humanitarian logistics and disaster management. Academic literature has been identified through keyword searches and complemented with case reports from waste management programmes. Findings Numerous greening endeavours exist across humanitarian organisations. Yet the research and documentation of waste management and reverse logistics is limited in this context. The analysis of the literature identified three main themes: the umbrella theme of environmental sustainability, and the specific subthemes of waste management and reverse logistics, with specific unique topics attributed to each. Research limitations/implications This paper maps out the current state of research and practice in waste management and reverse logistics in the humanitarian context. It highlights challenges and defines contextual differences and gaps that will guide future research. Practical implications The paper contributes to the learning across humanitarian organisations and their programmes. Social implications The focus of this paper is on the ecological side of humanitarian logistics. The identified challenges bear important policy implications locally, as well as for global donors. Originality This paper lays the foundations of a joint endeavour across humanitarian organisations in the area of waste management and reverse logistics. By bringing in insights from grey literature, it extends on the so far purely conceptual stream of literature in this area. |
09:00 | DISRUPTIONS TO MARITIME SUPPLY CHAINS: EFFECTS AND MEASURES DURING THE PANDEMIC ABSTRACT. Purpose During the Covid-19 pandemic, severe disruptions to supply chains have been noted, e.g. port closures, congestion, shortages in shipping capacity and related inland transport, propagating and affecting many. The purpose is to provide insights regarding important characteristics of disruptions to increase knowledge on how to limit effects in maritime supply chains by comparing effects and measures related to the pandemic to those of a port conflict. Design/methodology/approach Semi-structured interviews with shipping lines, shippers, forwarders and ports provided data on effects and measures during the pandemic, comparing it to the Gothenburg port conflict. Findings Similarities and differences between the pandemic and port conflict are identified. Both involve long duration, capacity shortages and flexible measures. The pandemic was global and started further away, highlighting differences in control. Sweden’s peripheral location in the maritime transport system emphasises resource prioritisation, e.g. containers. The pandemic also features capacity shortages in vessel fleets, air, rail, and challenges related to carrier, volume and temporal flexibility. Research limitations/implications Focuses on container flows to and from Sweden. Practical implications The multi-actor perspective illustrates the value of understanding relevant mitigation strategies when actors react to measures by others. Prioritisation has implications for contracts. Original/value Comparing effects and measures in a pandemic versus port conflict provides insights regarding important characteristics of disruptions and relevance of mitigation strategies, specific to maritime supply chains. |
09:25 | Impacts of the COVID-19 pandemic on supply chains - A Delphi study from a process perspective ABSTRACT. Purpose This study investigates impacts of the COVID-19 pandemic on global supply chains (SCs) and their management. The study elaborates on vulnerabilities, response measures, resilience building and restoring operations of global SCs from a process perspective. Design/methodology/approach A Delphi study with three rounds of online-based, structured questionnaires has been conducted with SCM researchers in industrialized and emerging countries. The results were evaluated under consideration of four areas: vulnerabilities, response measures, resilience building, restoring operations. The first-round results were condensed to nine constructs by inductive content analysis. In the second round, the nine constructs were framed against SCOR processes. The results were validated in the third round. Findings The experts’ responses hardly show any similarity between the processes. No construct has turned out to be highly relevant to all three SCOR processes “source”, “make” and “deliver”. This suggests difficulties to conceptualize and implement an integrated SC risk & resilience management in the face of a global pandemic. Research implications The study illustrates how a pandemic impacts global SCs and their operational processes. It sheds light on SC vulnerabilities and response measures to improve resilience and to restore operations. Practical implications The study may help practitioners reducing SC vulnerabilities, improving SC resilience and restoring operations. Original/value The study is among the first ones that investigate SC impacts of a pandemic from a process perspective. |
09:50 | Realizing supply chain agility under time pressure: Ad hoc supply chains in the COVID-19 pandemic PRESENTER: Jasmina Müller ABSTRACT. Purpose In response to the unprecedented demand shock for personal protective equipment (PPE) early in the COVID-19 pandemic, many companies from different industries built ad hoc supply chains. When building ad hoc supply chains, companies displayed supply chain agility, allowing them to find new suppliers, ramp-up production, and distribute to customers within weeks or even days. In our study, we explain how companies realize supply chain agility to build ad hoc supply chains. Design/methodology/approach We designed a multiple case study to explore inductively which capabilities companies deploy to reach supply chain agility when building ad hoc supply chains. We sampled 34 German companies that built supply chains for PPE during the COVID-19 pandemic and conducted in total 52 interviews with representatives of these companies. Findings We developed a theoretical model identifying three capabilities that enable companies to build ad hoc supply chains at an extreme speed: dynamic capabilities allow companies to leverage internal and external capabilities purposefully; an entrepreneurial orientation enables companies to build ad hoc supply chains immediately; and a temporary orientation allows companies to adapt the structure and processes to speed up for a limited time period. Originality The central contribution of our study is a theoretical model that explains how companies realize speed when building ad hoc supply chains. Furthermore, we contribute to different literature streams by identifying dynamic capabilities as an enabler of ad hoc problem-solving and showing that innovativeness can be counterproductive when entering a new market. Finally, we introduce temporary orientation as a new construct to literature. |
10:15 | Exposure and Vulnerability to COVID-19: Opportunities for Disaster Risk Reduction ABSTRACT. Purpose: The purpose of this paper is to increase understanding of exposure and vulnerability of nations to pandemic disasters. Pandemics are unique disasters, due to their global impact and peculiar exposure and vulnerability characteristics. Design/methodology/approach: A secondary dataset of explanatory variables is assembled, drawing on sources such as the World Risk Report, and analysed using regression techniques. Findings: Migration, urbanization, civil liberties, and adult obesity explain a substantial share of national exposure, measured by number of cases of COVID-19. Deaths are explained by median age and adult obesity rates. Originality: This paper makes an original contribution by revealing that pandemic exposure factors are quite different than exposure factors for other disasters, such as earthquakes and cyclones. In addition, it uses social indicators to explain pandemic exposure and vulnerability. Disaster risk reduction specialists should find value in this research. Research limitations/implications: Though the models explain a fair amount of the variance in national COVID-19 cases and deaths, they include a limited set of variables. Future research is needed to expand the set of explanatory variables. Practical implications: The study should help disaster risk reduction professionals and national pandemic planners understand the uniqueness of pandemics, facilitating response to such disasters in the future. Hopefully, next time, the response will be more proactive as opposed to reactive. Social implications: Several important current social issues (e.g. human migration, civil liberties and adult obesity) appear to be related to exposure and vulnerability. Resolving these matters is likely to enhance preparation and response to the next pandemic. |
Key note spech #3: Icelandair Cargo
13:10 | Designing the transport organization of a smart factory for the mass retrofit of houses in Sweden ABSTRACT. Purpose Growth in population and urbanization led to the infrastructure project "Swedish Million Programme". One million dwellings were built in the 1960s. Today, most of these buildings generate excessive CO2 emissions due to their architectural standard. This enormous number of dwellings to be renovated marks a challenge for production and logistical processes. To tackle the need for rapid renovations, the project INDU-ZERO was initiated. A smart factory is designed to speed up the renovation pace to 15,000 dwellings per year. This paper aims to find out which transport modes are best suited for these renovations. Methodology/approach The study follows the design-science research process. The research gap was identified based on a literature review. Understandings gained in this process were further compared within the INDU-ZERO case study. Findings In order to renovate the large number of buildings and organize their transportation planning, a transport calculation tool was designed, which determines the most efficient mode of transport after entering the parameters destination and number of apartments. Research limitations/implications Since not all houses can be considered individually, a clustering into cities and regions is carried out. Practical implications The paper presents a calculation tool for the specified use case that combines economic and sustainable aspects and carries out a choice of transport mode, a cost consideration as well as a CO2 balance. Original/value For the first time, the logistical supply of construction sites for industrialized renovation of specific buildings in Sweden is studied. |
13:35 | Increasing the organizational efficiency of large and heavy transports in XXL scale ABSTRACT. Purpose Large-volume and heavy-load transports in XXL scale exceed all dimensions at once. Length, width, height, weights and axle loads, including cargo, do not fit on ordinary routes. Extensive and cost-intensive route assessments are required for approval. The aim of the paper is to facilitate the planning of such transports with the help of an open source intelligent database. Methodology/approach Prior to the development of the database, extensive research on already realized transports is carried out. Databases are searched as well as shipper and logistics service provider surveys are conducted. The paper deals with the questions whether recurring patterns are recognizable and whether knowledge, experience and histories can be digitally processed. Findings With the help of this database, information about possible combinations of transport goods, vehicles and routes are offered as soon as relevant technical data is generated. The results show that it is possible to avoid recurring route assessments. Research limitations/implications The scope refers to routes in Northern Germany. Since XXL transports are currently not systematically recorded, this knowledge cannot be drawn upon. Practical implications Parties involved in XXL transports are supported. Route assessments and approval procedures are significantly simplified. Reference decisions can be used as guidance for planners and road authorities. Original/value For the first time, scales of XXL transports are systematically researched. They are analyzed and categorized with parameters. Their influence on planned projects and feasibility is evaluated compared to ordinary large-volume and heavy-load transports. |
14:00 | Sustainability in Last Mile Delivery — Exploring the Cognitive Frames of Retailers and LSPs ABSTRACT. Purpose The increasing amount of last mile deliveries (LMD) pose many sustainability challenges, that retailers and logistics service providers (LSPs) can alleviate. This study explores the underlying sustainability interpretations of retail and LSP managers in the context of LMD, utilizing cognitive frames as a lens. Methodology The methodological approach is a comparative multiple case study, including both retailers and LSPs as cases. The data consists of retailer and LSP interviews and secondary data. Findings Both retailers and LSPs interpret sustainability primarily as environmental sustainability and social sustainability is not considered. Most managers have a hierarchical cognitive frame regarding sustainability, where sustainability is an important topic, but is subversive to economic interests. The frame attributes differ between retailers and LSPs. Research limitations The generalizability of the findings is limited by the case method and the data, gathered from companies and respondents primarily active in the Nordics. Practical implications Managers focus on environmental sustainability and those working with LMD could take a closer look at what social sustainability means for their operations. There also seems to be an imbalance between how retailers and LSPs see information being shared and utilized. Social implications This study can help retailers and LSPs be more aware of their sustainability decision-making in LMD and become more active regarding sustainability externalities, thus enabling better urban solutions. Original/value This study builds on previous work on cognitive frames in supply chain management by applying cognitive frames empirically in a last mile sustainability context. |
14:25 | THE POTENTIAL OF MASS LOGISTICS CENTRES TO INCREASE TRANSPORT EFFICIENCY PRESENTER: Mats Janné ABSTRACT. Purpose Lately, mass logistics centres (MLCs) have emerged to increase transport efficiency in soil and rock (mass) material transports. However, the impact of these MLCs has received limited attention. The purpose of this study is to explore the potential of MLCs to increase transport efficiency in terms of number of transports, distance travelled, transport work, and emissions.
Design/methodology/approach The purpose is fulfilled through a scenario analysis of an MLC and its effect on distance travelled, transport work, fuel consumption, and emissions as well as the traditional measure of number of transports.
Findings The study finds that the traditional transport efficiency measure “number of transports” is insufficient in describing transport efficiency in MLCs and similar logistics setups. A logistics centre will lead to more transports but with the correct setup, transport work, distance travelled, fuel consumption and emissions can be reduced.
Research limitations/implications This study is limited to one MLC in Sweden. Future research should investigate other MLCs and go deeper into how MLCs should be designed to increase transport efficiency. Practical implications Contractors and municipalities can find support on how to evaluate the transport efficiency effects an MLC has.
Social implications This study is an important step in analysing the potential of MLCs as a tool for reducing the negative impact of mass transports.
Originality This is one of the first in-depth studies of how MLCs affect mass transport flows from a transport efficiency perspective. |
13:10 | Flexible and scalable defence logistics network - The Swedish restart of enhanced value co-creation ABSTRACT. Purpose The Swedish defence logistics organization was fundamentally down-sized from around 2000 to 2015. The government stated in 2020 that the military logistics capability needs to be reinforced, the relationship state-defence industry shall be developed to create a flexible, robust and resilient defence logistics that can escalate in intensity over peace, crisis and war. The present security situation further creates urgency for this development. Design/methodology/approach Several interdependent but loosely coupled relationships state-industry exist in defence logistics. Interviews have been performed with industry and will be made with FMV and Armed Forces. Three performed workshops with external partners. The approach to the topic is to first through interviews and discussions identify what the weaknesses are in the present state-industry relationship, and what characterizes a well-functioning relationship. The value co-creation of the relationship network offers value-in-use for all actors; ultimately logistic capability for the military. Theoretical scope: Uppsala network school; defence logistics business models (e.g. Ekström, 2020); combined with theories on value-co-creation (e.g. Saarijärvi et al 2013) and management of complex systems. Findings Industry experiences considerable uncertainty and insufficient long-term strategic synchronization vis-à-vis state. Relationships must become closer and more trust-based. Research limitations/implications (if applicable) Implications: Increased understanding of the nature of required defence logistics relationships, suggestions for improving the conditions. Practical implications (if applicable) Contribute to more appropriate relationships; stronger logistic capability for actors; robust business models for industry. Vast importance for included actors and Swedish military capability and readiness. Originality Novelty connects to state-industry relationships for flexible defence logistics under globalized supply chains. Keywords: Business models; Relationships; Trust; Defence Logistics; Networks; Flexibility; Scalability; State-Industry; |
13:35 | Retail 4.0: How can brick-and-mortar stores survive in an omnichannel retail environment? - A spatial analytical approach PRESENTER: Hyunwoo Lim ABSTRACT. Purpose The purpose of this paper is to provide a systematic e-fulfillment store location and product allocation strategy in an omnichannel retail environment. Design/methodology/approach We propose a data-driven approach integrating the spatial cluster detection method and market basket analysis based on the online customer order data from an omnichannel retailer in South Korea. Findings The suggested procedure is as follows. First, product categories suitable for in-store order fulfillment services are determined based on consumer behavior and historical sales records for the target month of the year. Second, hotspot analysis is performed to detect spatial clusters of high-demand locations for the specific product groups. Then, stores desirable for e-fulfillment service are determined based on their accessibilities to hotspots of the online orders. Finally, store-specific product groups are suggested based on association rule mining for customer orders within the service area of each chosen store. Practical implications The outcome of this study can provide store-specific customized marketing strategies to improve the effectiveness of the in-store order fulfillment services. Original/value The existing literature on omnichannel retailing did not address specific issues for store location and product allocation strategies based on the actual customer order data. The originality of this thesis lies in its data-driven approach to address such problems by combining spatial cluster detection and conventional association rule mining for identifying location-specific product sales patterns. |
14:00 | German Act on Corporate Due Diligence in Supply Chains Managing Impact on Supply Chains Tied to African Markets ABSTRACT. Purpose In June 2021 the German parliament has passed the Act on Corporate Due Diligence in Supply Chains (Lieferkettensorgfaltspflichtengesetz) committing large enterprises to comply to sustainability standards along their supply chains (SCs). We analyze the measures to put the requirements into practice, the perception of risks and opportunities and the impacts on sustainability performance. Design/methodology/approach Nine semi-structured interviews are conducted with German firms from different industry sectors with business in Africa. Expert knowledge helps identifying implications for SC sustainability that result from this act. Findings The implementation of social sustainability is considered challenging due to different cultural interpretations of human rights measures. The act does not consider such challenges, as it is designed from a Western perspective. Research implications The concept of chain liability on sustainable supply chain management could be an adequate theoretical underpinning for this specific topic. The paper highlights the influence of legal requirements for sustainable supply chain management thereby outlining the complexity of the topic. Practical implications The in-depth analysis may also help to directly address sustainability challenges in SCs tied to Africa. Practitioners find insight into issues and opportunities of the act. Original/value Since the act was recently passed, related studies are scarce and mostly published in German language. A particular focus is put on risks and opportunities of the act and the resulting sustainability performance impacts. |
14:25 | Logistics value co-creation in defence supply chains - A Swedish perspective PRESENTER: Roland Hellberg ABSTRACT. Purpose In previous research, academics have addressed logistics value and logistics value co-creation in commercial supply chains, where the objective is financial outcomes. However, they have payed less attention to logistics value co-creation in defence supply chains, where the objective is operational outcomes. The purpose is to investigate how suppliers and customers can co-create logistics value in a defence setting. Design/methodology/approach The research uses literature reviews, interviews and workshops in an abductive research approach. Findings The research defines logistics value, and describes value co-creation, in a defence setting. Research limitations/implications (if applicable) The study basis its findings on research in a Swedish context. Further research is required for generalisation of the results to the wider defence sector and the public sector in general. Practical implications (if applicable) The findings will enable the defence industry to better understand the requirements of its military customers, and what they can do together to satisfy these requirements. The findings will also inform the military customers of how working together with industry may benefit them. Social implications (if applicable) Original/value The value of the research is that it extends the extant body of academic knowledge into the defence sector and that it serves as a first step towards logistics value co-creation in defence supply chains, which could contribute to increasing the competitiveness of the defence industry and the operational capability of the Swedish Armed Forces. |