Abstract : Infrastructure managers face crucial investment decisions in the context of the ecological and energy transition, as well as the aging of assets installed decades ago. They are increasingly constrained by budgets, workforce, skills, planned outages, supply chain tensions, and financing. Risk science and reliability theory methods provide a solid foundation for informing investment decisions for asset renewal and the development of new infrastructures. However, adopting these methods also requires organizational transformations, adequate data, and specific skills that are not part of the core business of infrastructure managers. This lecture presents the current state of industrial practices, the main scientific challenges, knowledge transfer issues, and the role of standardization in supporting these transformations.
Application of a Transfer Learning-based method for lifetime prognosis on the example of spline joints
ABSTRACT. Due to missing measurement data, degradation prognoses are usually not possible in early design stages of products. Transfer Learning (TL) uses information from comparative problems for modeling and is therefore a promising approach for degradation prognosis under a lack of data. A procedure was developed with which the problem-specific suitability of TL methods can be assessed stepwise, considering the requirements and the available data for the implementation of a degradation prognosis. The procedure enables a preselection of suitable TL methods and should increase the performance of the created model. To evaluate this procedure, it is applied on the example of the wear of spline joints with involute flanks according to DIN 5480 or ISO 4156 at different loads and fits. Measurement data from wear tests collected in past projects will be used for this purpose. Based on the considered procedure, a TL method is selected and implemented for the spline joints. A part of the measurement data is used to train the TL model. The remaining degradation data is used to validate the prognosis accuracy of the generated degradation model and to evaluate the performance of the developed selection procedure and to identify potential improvements.
ABSTRACT. Efficient and robust fault detection in PHM typically depends on high-quality run-to-failure data, yet such labeled historical data is often scarce. While unsupervised algorithms trained on data assumed to represent normal operation (such as early-stage operation data) can yield good performance, they may be limited by contamination or incomplete coverage of normal states, related to unseen operating scenarios and conditions. This study investigates the effects of incomplete coverage of normal scenarios on fault detection performance. To enhance robustness against such incompleteness without making assumptions on the dataset’s composition, employing weakly supervised anomaly detection by incorporating few labeled fault samples is proposed. Evaluations on degradation testing data show that providing an autoencoder with a few fault labels significantly improves detection performance compared to a fully unsupervised autoencoder. This improvement is shown to be robust under various conditions, including changes in the number and quality of labeled fault samples and variations in the training data's composition. The proposed approach realistically simulates incomplete coverage through selective dataset composition and builds on weak supervision to enhance fault detection, making it particularly suitable when only field data – with no information on its composition - and few labeled fault samples are available.
Predictive Maintenance Optimization for Hybrid Solar and Wind Energy Systems Using Machine Learning Technique
ABSTRACT. Hybrid energy systems that combine solar photovoltaic (PV) and wind turbine (WT) technologies are increasingly adopted to enhance renewable energy production. Ensuring the reliability and efficiency of these systems necessitates effective maintenance strategies to prevent unexpected failures and optimize operational performance. This paper proposes a predictive maintenance framework for hybrid solar and wind energy systems, leveraging machine learning algorithms to forecast component failures and schedule timely preventive maintenance actions. By analysing historical performance data and environmental conditions, the model predicts the Remaining Useful Life (RUL) of critical components, enabling proactive maintenance planning. The integration of machine learning techniques facilitates the dynamic assessment of component health, leading to reduced downtime and maintenance costs. A case study demonstrates the application of the proposed framework, highlighting its effectiveness in enhancing system reliability and extending the lifespan of hybrid renewable energy installations.
Hybrid Deep Learning Architecture for Remaining Useful Life Prediction of Fuel Cells in Electro-Hydrogen Generators Under Real Dynamic Operating Conditions
ABSTRACT. Proton Exchange Membrane Fuel Cells (PEMFCs) play a critical role in zero-emission electro-hydrogen generators (GEH2). Accurate remaining useful life (RUL) prediction for PEMFCs is essential to optimize operational efficiency and enable cost-effective predictive maintenance. A key challenge in RUL estimation lies in selecting an effective Health Indicator (HI) that reliably reflects the degradation state of the PEMFC stack. While voltage and power-based HIs are commonly used under static conditions due to their monotonic decline and ease of measurement, they become unreliable under dynamic operating conditions due to their sensitivity to mission profiles. To address this issue, we propose a machine learning model to extract a robust HI from voltage measurements, capturing the true degradation state of the PEMFC. Building on this HI, we propose a hybrid deep learning architecture combining Transformer networks and Gated Recurrent Units (GRUs) to model temporal dependencies in PEMFC degradation and predict the RUL of PEMFCs operating under dynamic conditions. The proposed approach is validated using a real industrial dataset comprising four PEMFCs. Comparative analyses against state-of-the-art machine learning methods demonstrate that our approach consistently outperforms existing models, exhibiting superior predictive accuracy and robustness. These results highlight the framework’s robustness in real-world scenarios, offering a scalable solution for predictive maintenance of PEMFC systems under dynamic mission profiles.
Determination of supercapacitors' reliability based on accelerated life tests
ABSTRACT. Accelerated life tests are experimental methods used to estimate the lifespan or reliability of a product, component, or material by subjecting it to conditions more severe than normal operational environments. The goal is to induce failures more quickly, so that data can be collected in a shorter time, allowing engineers and designers to predict the product's performance under normal conditions over a longer period. The main objective of the present study is to define the lifetime of supercapacitors through accelerated life testing. An introduction is made regarding the mathematical characteristics of accelerated life tests applied to innovative energy storage technologies. To validate and implement the presented concepts, the referred tests were conducted on supercapacitor prototypes, subjected to various voltages, exceeding normal operating levels, to accelerate their degradation and induce failure, allowing to predict the lifespan of such devices under normal operating conditions. The experimental data collected in the study was obtained by carrying out floating tests, that were fitted to an appropriate degradation model and analyzed. Results showed that this model can be applied to supercapacitors' accelerated life tests, allowing the comparison of different materials and obtaining the best solutions.
A Petri Net approach to predict the lifespan of a railway track asset
ABSTRACT. Accurate prediction of when a track asset requires renewal is crucial in any efficient management strategy, to ensure that adequate funding for replacements is available when needed. The end of an asset’s useful lifetime can be defined by multiple criteria, including the amount of maintenance works completed, the frequency of interventions, the total cost of maintenance, and the overall condition of the asset.
This study develops a Petri net model to predict the lifespan of a component on the railway line, given the renewal criteria. The approach consists of modelling the inspection, degradation, maintenance, and renewal processes via sub-models, with strategic placing of tokens to indicate the chosen renewal strategy. The thresholds for maintenance, including the required action and its expected timeframe, are taken directly from railway operational standards, and the expected degradation events are based on a reliability study of historical track failure data.
The model has been computed via Monte Carlo simulation, using data from the HS1 railway line, situated in the UK. The results from this study aim to support the railway industry when selecting the most cost-effective renewal strategy that keeps the track asset in a safe, practical condition for the longest time.
Prognostic-Driven Energy Management and Maintenance Strategies for Multi- Stack Fuel Cells with Stochastic Degradation under Dynamic Loads
ABSTRACT. Multi-stack Proton Exchange Membrane Fuel Cells (PEMFCs) have gained significant attention due to their high efficiency, scalability, and flexible operation, making them a promising solution for carbon-free, high-power applications. However, durability challenges remain a major barrier to commercialization, as fuel cell degradation directly impacts system reliability and operational costs. Prognostics and Health Management (PHM) approaches have shown great potential in extending fuel cell lifespan by enabling predictive maintenance and optimized load allocation strategies.
This paper proposes a load-dependent degradation model based on a non-homogeneous stochastic gamma process to predict PEMFC degradation under varying load conditions. The model effectively captures uncertainties, variability, and non-linear degradation dynamics, providing a more accurate estimation of Remaining Useful Life (RUL). Leveraging this model, a health-aware energy management strategy is developed for multi-stack configurations, dynamically adjusting power distribution to mitigate degradation effects. Additionally, an optimal maintenance strategy is introduced, incorporating replacement decisions to minimize operational costs while maintaining system reliability. The proposed methodology is evaluated against traditional energy management approaches, demonstrating its potential to significantly enhance PEMFC durability and cost-effectiveness in real-world applications.
Energy Pipeline Individual Defect Growth Prediction Using In-Line-Inspection Data
ABSTRACT. For the energy pipeline industry in particular, pipeline wall condition assessment is crucial to what they term integrity management. Failure to detect a defect (localised reduction in wall thickness) or to accurately predict defect growth can lead to catastrophic failure. Industry seeks practical modelling techniques compatible with available data. Relevant types of data informing defect prediction that is normally available includes environmental, operational, construction parameter, and various types of condition data. Increasingly, reliable condition data generated by ‘in-line-inspection’ (ILI) is available. The cost of ILI precludes frequent use resulting in scare data: perhaps 2 to 5 data points per site. This prevents the practical application of complex modelling techniques for the prediction of specific defect growth. We report a study exploring on the use of simple models of each with two or three parameters. Five simple models were tested using the ILI datasets collected from three energy pipelines. It was found that these models can present reasonable prediction accuracy, with the logarithmic model returning the best prediction accuracy of approximately 80%. Based on the test outcome, a framework is proposed that guides individual defect growth prediction in industrial practice. The framework can be integrated into existing industry-workflows, enabling practical implementation to enhance operational safety and decision-making in pipeline operation.
Task Grouping Optimization for Gas Insulated Substations (GIS) Predictive Maintenance: Trade-off between cost and environmental impact
ABSTRACT. An effective predictive maintenance plan ensures operational reliability while achieving key optimization goals. In the context of Gas-Insulated Substations (GIS), our core concerns lie in minimizing maintenance costs and mitigating the environmental impact of sulfur hexafluoride (SF6) gas leakage, a potent greenhouse gas. Building on our previous work optimizing maintenance schedules for individual GIS components, this study extends the approach to a second-stage task-grouping optimization consolidating maintenance tasks across multiple GIS components to address operational inefficiencies such as increased costs, underutilized resources, and prolonged downtime. Specifically, our approach combines maintenance tasks that are temporally close and operationally compatible, thereby reducing travel costs and improving resource utilization. The proposed method formulates the grouping problem as a Mixed Integer Linear Programming model, incorporating key constraints such as task time windows, resource availability, and operational priorities. Furthermore, the trade-off between maintenance costs and SF6 leakage quantity is analyzed to account for its environmental impact.
An Actuarial Approach to Data-Driven Warranty Pricing
ABSTRACT. Motivated by the Right-to-Repair legislation, we propose a data-driven warranty pricing model that uses non-life insurance techniques. Our proposed model aims to address the complexity involved in determining warranty fees, which are influenced by two main factors: unpredictable return patterns and stochastic remanufacturing costs based on product quality. To address these challenges, we use historical return data and employ a survival regression model based on product characteristics to predict the time until a product is returned. Using the same product characteristics, a gradient-boosting machine predicts the remanufacturing costs of a return. The combination of these two techniques enables the customization of the warranty fee based on the product characteristics. We validate our approach using a dataset of about 35,000 returns over a five-year period from an automotive parts supplier. Our model provides a framework for industrial companies to manage return management strategies and warranty pricing.
ABSTRACT. Reconfigurable Manufacturing Systems (RMSs) are designed to adapt to fluctuating market demands and evolving product configurations. Unlike traditional manufacturing systems, RMSs are characterized by their ability to reconfigure in response to changes in production capacity and product design. However, maintaining these systems presents significant challenges due to their modular, scalable and dynamic nature. Conventional maintenance models do not fully exploit the unique modularity, scalability, customization and convertibility of RMSs, leading to suboptimal maintenance strategies and increased downtime. Although maintenance is critical for improving the performance and adaptability of RMSs, most existing research has focused primarily on their design and operation, leaving a gap in the literature. To address these limitations, this research proposes a novel maintenance framework considering key RMS characteristics, providing a structured methodology for maintenance modeling and decision-making. This framework allows the designing of maintenance strategies in RMSs to enhance system reliability and responsiveness. Various case studies were then conducted to investigate the feasibility and the robustness of the proposed framework, demonstrating its practical use in RMS maintenance planning and serving as an adequate tool for engineers and practitioners aiming to optimize maintenance in RMS environments.
ABSTRACT. The study presented in this paper assess failure incidents and predict maintenance
requirements for Electric Multiple Units (EMU) trains using time series forecasting techniques. A Seasonal Autoregressive Integrated Moving Average with Exogenous variables (SARIMAX) model approach was utilised, and an attempt is made to forecast the patterns of failure incidents using weekly and monthly CCTV failure data. The Augmented Dickey-Fuller (ADF) test is used for stationarity assessments of the failure data, while autocorrelation and partial autocorrelation function is used to
determine the seasonality. Akaike Information Criterion (AIC) and Bayesian Information Criterion (BIC) are applied to ensure model selection balances statistical accuracy and complexity, preventing overfitting SARIMAX risk-based model approach is used to forecast the weekly and monthly CCTV failure incidents and then categorise the risk of failure of CCTV systems into low, medium and highrisk levels, represented with a traffic light system. Graphical display of the model simulation results from three geographical locations in Scotland is presented in this paper. The outcome of this paper is to support informed decisions on maintenance scheduling, and the allocation of maintenance resources based on the risk of failure.
On the effect of time-varying costs on condition- and time-based maintenance of a wind turbine
ABSTRACT. Comparisons between Condition Based Maintenance (CBM) and Time Based Maintenance (TBM) are often made under a fixed cost assumption. However, wind speed is seasonal, hence opportunity cost of maintaining wind turbines follow a cyclic pattern too. In this talk the fixed cost assumption is therefore abandoned. To compare CBM and TBM, for both methods a discrete Markov Decision Process (MDP) is formulated, which is solved by means of linear programming. The one-step transition probabilities of the deterioration process are derived from a stationary discrete gamma process. When cost is time-varying, the optimal threshold policy for both TBM and CBM becomes dependent on the week of the year. The majority of preventive maintenance actions is conducted in campaigns at the cheapest moment of the year. It is found that CBM always outperforms TBM, also under time-varying cost. For a low Mean Time To Failure (MTTF), the relative performance of TBM improves when seasonality increases.
A study of maintenance efficacy of Gangway in a liquified petroleum gas plant
ABSTRACT. This study presented in this paper investigates failures contributing to increased downtime in an LPG plant gangway system. It aims to identify critical failure modes, assess the effectiveness of current maintenance strategies, and propose improvement initiatives to minimise downtime. The analysis utilises historical failure and maintenance data collected over a 4-year period. An exploratory analysis of the data is conducted using advanced statistical methods, and a failure mode and effect analysis approach is used to identify the critical failure modes and corresponding areas where the failure occur are classified as mechanical and instrumentation. The probability of failures and their impact on system reliability is calculated. Reliability analysis is conducted using the Fault Tree Analysis (FTA) approach. Inferential statistics are employed to evaluate the severity of downtime events systematically. The result provides an insight into more efficient operational and maintenance planning for the LNG plants critical systems.
Effect of Component Replacement on the Failure Intensity of Series Systems under Hybrid Imperfect Maintenance
ABSTRACT. The paper main objective is to determine if the maintenance effect, in multicomponent series systems, is dependent on the reliability characteristics of the replaced component(s). To do so, a series system composed of six independent and heterogeneous components is studied. The reliability of this system and that of its components are assumed to follow the two-parameter Weibull distribution with an increasing failure rate. The system maintenance efficiency is modeled using the three-parameters hybrid imperfect maintenance model. The obtained results indicate that the maintenance effect is correlated with some reliability characteristics of the replaced components.
Shannon entropy and its variants for the maintenance of large meshed system architectures
ABSTRACT. Shannon introduced entropy in his seminal 1948 article entitled ``A mathematical theory of communications''. This notion has been used in a few papers at the turn of the century, for instance for the performance assessment of intelligent machines. By contrast, there has been in the last five years a fast growing literature on the application of Shannon entropy and its variants to system maintenance in various domains: radars, metro signaling, motor fault detection, etc. Yet the described systems are mostly either small or have a simple series or parallel architecture.
The purpose of this paper is to consider the different versions of entropy used in maintenance studies and compute their values for large and possibly meshed networks. Asymptotic expansions as a function of the system size are given and explained for various architectures of practical interest. The influence of the failure distribution density --- not necessarily exponential --- is also addressed, along with the changes brought by the introduction of common-cause failures.
Sustaining Legacy, Building Resilience: Best Practices in Asset Management
ABSTRACT. Maintaining consistent performance and reliability in an industrial facility built in the 1940s presents unique challenges. Aging infrastructure, evolving maintenance and reliability standards, evolving maintenance and reliability standards, and technological advancements necessitate a strategic asset management approach. This presentation explores best practices for sustaining asset reliability in an aging facility through a structured methodology, that complies to the Total Plant Reliability Management (TPRM) requirements. Additionally, it highlights how technological advancement, and proactive reliability culture contribute to long-term asset sustainability. By attending this presentation, participants will learn how to develop and implement effective strategies for optimizing asset performance, reducing downtime, and extending the lifespan of their facilities, ultimately achieving operational excellence and maximizing return on investment
Mitigating Contamination Risks: The Crucial Role of Breathers in Rotating Equipment Lubrication Tanks
ABSTRACT. Rotating equipment, such as pumps, gearboxes, and turbines, rely heavily on proper lubrication to ensure efficient operation and longevity. However, lubrication tanks can be susceptible to contamination from airborne particles, moisture, and other environmental factors, which can compromise the integrity of the lubricant and ultimately lead to equipment failure. Breathers play a vital role in preventing these contaminants from entering the tank, thereby safeguarding the quality of the lubricant and protecting the equipment. By allowing air to enter and exit the tank while filtering out impurities, breathers help maintain a stable atmosphere within the tank, reducing the risk of oxidation, corrosion, and microbial growth. This paper highlights the significance of breathers in rotating equipment lubrication tanks, discussing their design, functionality, and benefits, as well as best practices for selection, installation, and maintenance. By emphasizing the importance of breathers, this research aims to raise awareness among industry professionals about the critical need for effective contaminant control measures to optimize equipment performance, reduce downtime, and extend lifespan.
A flexible maintenance policy for systems with CBM and FBM components: leveraging opportunistic maintenance
ABSTRACT. Effective maintenance strategies are essential for ensuring sustainability and cost efficiency in complex systems with heterogeneous components. A well-balanced maintenance policy must consider economic, social, and environmental factors by minimizing urgent interventions and reducing unnecessary replacements. By prioritizing planned maintenance over reactive tasks, organizations can lower maintenance costs, improve system reliability, and reduce after-hours workload, enhancing both operational efficiency and employee well-being. To achieve this, we propose a flexible maintenance policy that integrates condition-based maintenance (CBM) and failure-based maintenance (FBM), leveraging opportunistic maintenance to optimize intervention timing. Unlike traditional fixed-interval approaches, our method strategically incorporates semi-urgent and urgent visits as opportunities for preventive replacements, reducing reliance on costly urgent interventions.
To determine optimal maintenance actions, we formulate a Markov decision process (MDP) and address computational complexity through heuristic approaches. We propose two heuristics: Heuristic 0, which relies solely on corrective maintenance and incurs higher costs, and Heuristic 1, which incorporates semi-urgent and opportunistic maintenance to improve cost efficiency, sustainability, and computational feasibility. Numerical experiments demonstrate that the proposed policy significantly reduces maintenance costs, urgent interventions, and material waste. This study provides a scalable and cost-effective solution for industries aiming to enhance maintenance planning, system reliability, and sustainability by aligning economic, social, and environmental objectives.
A Concept of knowledge-based Recommendation System for Sustainable Maintenance in Flexible Manufacturing Systems
ABSTRACT. Flexible manufacturing systems (FMS) face escalating challenges due to the vast number of components and potential failure causes, intensified by diverse product portfolios and fluctuating production volumes. This paper introduces an agent-based adaptive recommendation system that signifies a paradigm shift in data-driven maintenance management. By integrating the expertise of maintenance engineers and personnel, the system employs a Natural Language Processing (NLP)-based model to classify symptoms, causes, and solutions with high accuracy (achieving 100 % for symptoms, 90 % for causes, and 85 % for solutions). Leveraging Bayesian networks to model cause-and-effect relationships, the system enables probabilistic inferences and provides resource-efficient recommendations that minimize energy use, resource consumption, and waste. Continuous feedback mechanisms enhance the system's performance over time, improving diagnostic and repair processes while promoting sustainable maintenance practices.
A Causal AI-Driven Framework for Sustainable Decision-Making in Operations Management
ABSTRACT. As industries face increasing pressure from climate change and demographic shifts, traditional performance metrics like Overall Equipment Effectiveness (OEE) prove insufficient for addressing long-term sustainability. While OEE effectively measures productivity, it does not integrate environmental, social, and economic considerations that are crucial for sustainable operations. To bridge this gap, we propose the Overall Sustainable Equipment Effectiveness (OSEE) framework, which extends conventional performance evaluation by incorporating sustainability dimensions.
The framework is developed through a comprehensive literature analysis and refined through expert validation to ensure applicability in real-world industrial settings. To navigate the complex interdependencies of sustainability factors, we employ causal AI methods, specifically Dynamic Bayesian Networks (DBN) and Knowledge Graphs (KG). These tools enable a structured representation of cause-effect relationships within sustainability contexts while facilitating quantitative optimization of their impacts on operational efficiency.
By integrating AI-driven insights, the OSEE framework provides decision-makers with a systematic approach to balancing efficiency and sustainability. This research contributes to the broader twin transition, linking digital transformation with sustainability efforts to create resilient and future-oriented industrial systems.
Joint environmental and economic assessment of cutting tool replacement policies in Ti6Al4V milling under uncertain condition estimate
ABSTRACT. Optimal cutting tool replacement policy is an essential subject in machining that balances the risk of producing out-of-tolerances pieces, and avoids excessive consumption of new tools and production interruption. The tool replacement policy is usually determined by striking an economic balance that does not consider the environmental impact of the policy and this situation contradicts the principles of the circular economy, which are now essential. In industrial practice, this often results in systematic preventive replacement of tools after a safely fixed number of produced pieces, wasting a portion of the tool's useful life (at an environmental cost) and increasing the machine's downtime. In this paper, based on advances in cutting tool monitoring, we assume that it is possible to monitor the tool wear. Under these hypotheses, we use a Monte-Carlo simulation method to show, through an example in Ti6Al4V milling, that a condition-based replacement allows improved economic and ecological performance, considering the single indicator of Global Warming Potential, expressed in kgeq CO2, of the tool replacement policy, even under uncertainty on the condition estimate.
Probabilistic Framework for Enhancing Hydraulic Resilience in Water Networks: A Pressure-Based Critical Pipe Analysis
ABSTRACT. Water distribution networks (WDNs) face increasing challenges due to urbanization, climate change, and aging infrastructure. This study presents a probabilistic framework to evaluate and enhance WDN resilience under multiple failure scenarios. Traditional pipe criticality assessments overlook dynamic hydraulic conditions; therefore, we integrate real-time pressure indicators to improve vulnerability analysis. Hydraulic simulations are conducted in EPANET, and pipe failure scenarios are implemented in a bespoke Python-based research code to assess network performance over time. A probabilistic failure and recovery model is developed to capture uncertainties in response times and operational constraints. Results of two case studies demonstrate that incorporating pressure-based rankings improves maintenance prioritization, shortens recovery times, and enhances resilience planning. The proposed framework provides water utilities with a robust decision-making tool to optimize resource allocation and maintain service continuity during disruptive events.
Enhancing Rail Network Resilience: A Hybrid Simulation-Optimisation Model for Disruption Management Using Genetic Algorithms
ABSTRACT. Disruptions on a rail network can halt operations at affected sections, leading to the rapid propagation of delays throughout the highly congested network, as observed in the UK rail network. Therefore, timely responses to disruptions are essential to minimising the delay propagation. This paper proposes a hybrid simulation-optimisation model that employs genetic algorithms to automate near real-time decision-making for disruption management. This research aims to determine optimal service alterations for targeted train services, facilitating faster recovery while minimising total delay minutes, additional costs incurred due to disruption management and the number of train cancellations across the network. The performance of the model is evaluated by comparing its outcomes with example empirical data from a historical disruption. Results demonstrate that the model effectively balances the three key objectives while adhering to operational constraints, therefore ensuring its practical applicability. The findings highlight the types of train services most beneficial to alter and quantify the improvement achieved, including reductions in service cancellations and compensation-eligible delays. In summary, this research contributes to modelling methods for strengthening the resilience of the rail network by enhancing its ability to recover from disruption efficiently.
Optimal joining strategy and profit analysis in M/M/1 retrial queue with service interruptions and impatience
ABSTRACT. This study focuses on the performance analysis of an M/M/1 retrial queueing system that incorporates the dynamics of an unreliable server and customers' impatience. When customers encounter the server in a busy state, they exhibit impatience or decide to join a retrial orbit, where they wait for an opportunity to access the server. After a random period, customers in the orbit may either attempt to retry for service or abandon the system altogether due to impatience. The server is subject to potential breakdowns, reflecting the real-world scenario of service interruptions. To analyze the system, we formulate the Chapman–Kolmogorov equations and solve them using probability-generating functions. These solutions yield the probability distributions, which are then used to derive various performance measures for the system. A numerical example is provided to demonstrate the impact of different system parameters on performance measures. Moreover, the study formulates a profit function based on the customers’ strategy of joining the system. This profit function is optimized using the quasi-Newton method (QNM) to maximize the system's profitability, thereby guiding decision-making to improve overall performance.
A Framework for Sharing Staff between Outbound and Inbound Airport Processes
ABSTRACT. This paper proposes an advanced simulation-optimization approach to evaluate and optimize the passenger flows within international airports. This approach allocates resources intelligently during the simulation process and balances demand and service quality. The resource allocation performed by our Advanced Resource Management (ARM) algorithm was used to develop an integrated system for arranging resources, identifying the proper resources, and allocating them throughout the model. It was used to investigate the influences of different staff allocation techniques on the inbound and outbound processes of an airport terminal. The purpose of the proposed simulation-optimization approach is to enhance passenger satisfaction through ensuring reasonable wait times during processing at the lowest cost possible (minimal staff hours)