PROGRAM FOR WEDNESDAY, SEPTEMBER 4TH: TALK VIEW
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9:00
9:30
10:00
10:30
11:00
11:30
12:00
12:30
13:00
13:30
14:00
14:30
15:00
15:30
16:00
16:30
17:00
17:30
18:00
18:30
19:00
19:30
20:00
20:30
09:00-09:30 Networking Coffee and Tea
09:30-10:00
Iris Zwissig, Brendan Cronin
10:15-11:30 Research Line 2 "Strategizing for Better Service" - Keynote Speech
11:30-12:00 Group Picture Taking Session
12:00-13:00 Lunch at the School Restaurant
13:00-13:30
Alessandro Cavelzani
14:45-15:00 Networking Coffee and Tea
15:00-15:30
Paola Ossola, Oliver Chikuta
15:30-16:00
Paola Ossola, Yan Feng
18:00-20:30 Conference Dinner