ASSRI'18: Seventh Australasian Symposium on Service Research and Innovation Macquarie University Sydney, Australia, September 6-7, 2018 |
Conference website | http://servicesciencesociety.org.au/sitepages/assri2018.html |
Submission link | https://easychair.org/conferences/?conf=assri18 |
Submission deadline | June 29, 2018 |
Information Technology is a fundamental enabler of today’s service economy. There is also a growing recognition of the critical role of digital service innovation in improving productivity levels and quality of life. Further technological paradigms such as Web services, the Internet of Things, cloud computing, social computing, and engagement platforms are redefining the landscape of service. This has brought increased policy and research focus to the conceptualisation, design, delivery, and evaluation of service systems.
The Seventh Australasian Symposium on Service Research and Innovation will bring together a cross-disciplinary group of researchers and practitioners who are engaged in research and development in the area of service, broadly defined. It will feature keynote addresses and invited lectures by prominent researchers in the field. There will also be paper sessions to which researchers are invited tosubmit their recent work. A public sector and industry forum featuring some of the academic researchers and practitioners in industry and government will also be a part of the symposium. The symposium is expected to provide a forum for analysing and assessing the progress achieved in pursuit of this goal and to explore the foundations of and emerging directions in service research.
The symposium is sponsored by the Service Science Society of Australia. This is the apex national body representing the services research community of Australia. It seeks to promote the understanding and use of service science in government, industry and academia. The Australasian Symposium on Service Research and Innovation series also serves as its annual meeting.
Topics of Interest (but not limited to)
- Accountability
- Autonomic and Smart services
- Cloud services
- Cognitive Service Automation
- Compliance
- Crowdsourcing
- Governance
- Healthcare-related services
- IoT and services
- Service computing and Web services
- Service engineering practices and case studies
- Service level agreements (SLAs and Contracts)
- Service marketing and CRM
- Service marketplaces
- Service science
- Service security, privacy and trust
- Service system design
- Service system engineering
- Service technologies
- Service value chains and innovation lifecycle
- Services and big data
- Services and social computing
- Services in AI Platforms
- Services in fog and edge computing
- Services in mobile computing
- Value co-creation in service systemsService Level Agreements (SLAs and Contracts)
Submission Guidelines
Paper submissions should be limited to a maximum of 15 pages in the Springer LNBIP format, and will be reviewed by the Program Committee on the basis of overall quality, relevance to service research, originality, significance, and clarity. Please submit papers through EasyChair. ASSRI proceedings are traditionally published under the Springer LNBIP series.
NOTE: All paper submissions should be made through EasyChair conference management system.
Committees
General Chairs
- Amin Beheshti, Macquarie University, Australia
- Hai Dong, RMIT, Australia
- Mustafa Hashmi, Data61, CSIRO, Australia
Program Chairs
- Ho-Pun Lam, Data61, CSIRO, Australia
- Sajib Mistry, University of Sydney, Australia
- Karthikeyan Ponnalagu, Bosch, India